Synergy Case Management System software helps manage cases seamlessly with a powerful, customizable solution. It automates workflows, tracks case progress, and ensures transparency across institutions through an all-in-one intuitive platform. While internet dependency may pose challenges in some workflow areas, its robust reporting and efficiency-driven automation revolutionize case management.

Synergy Case Management System Specifications

Case Management

Document Management

Client Management (CRM)

Billing & Invoicing

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What Is Synergy Case Management System?

Synergy Case Management System (CMS) is a powerful, all-in-one solution designed to optimize operations across civil, criminal, and administrative justice sectors. It replaces traditional paper-based filing with full automation and streamlines case management from initiation to resolution. With features like e-filing, workflow automation, scheduling, and advanced analytics, Synergy Case Management System reduces case backlogs, improves efficiency, and enhances decision-making through real-time reporting and data-driven insights for justice institutions worldwide.

Synergy Case Management System Pricing

The Synergy Case Management System price varies depending on the specific solutions required and the type of legal process.

So, get its custom pricing quote as per your requirements.

Synergy Case Management System Integrations

You can schedule a free Synergy Case Management System demo to learn all about its integrational capabilities.

Who Is Synergy Case Management System For?

Synergy Case Management System supports legal processes across various sectors, including:

  • Justice
  • Public finance
  • Sustainability
  • Environment
  • Water and sanitation
  • Education
  • Post-disaster reconstruction

Is Synergy Case Management System Right For You?

Looking for a powerful, flexible case management solution? Synergy Case Management System streamlines e-filing, document handling, hearings, and decision tracking with automated workflows and role-based access. Its low-code platform enables easy customization, ensuring efficiency across diverse legal systems across the globe. Users also laud its built-in integration gateway (SIG) and API-driven interoperability, providing seamless data exchange with external systems while maintaining an open technology framework.

Are you still unsure about Synergy Case Management System? Contact us at (661) 384-7070 and get expert assistance from our team regarding any further queries.

Synergy Case Management System Features

Synergy Case Management System streamlines case filing with e-filing and online data entry. This solution enables real-time updates, virtual access, and a secure, auditable repository. Thus, it helps users reduce backlogs, eliminate misplaced files, and enhance efficiency in legal case management.

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The system enhances collaboration by enabling multiple users to simultaneously access and work on assigned case sections. It ensures data accuracy, streamlines case processing, and supports private discussions through secure, role-based access controls.

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This robust feature streamlines scheduling by managing tasks, hearings, and deadlines through an integrated calendar. It helps automate case event scheduling, send notifications, and enhance efficiency with court roll management for optimized staff availability and session planning.

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Synergy Case Management System enhances data-driven decision-making with interactive reports, charts, and GIS maps. This software solution identifies trends, inefficiencies, and bottlenecks. Eventually, it enables saved reports, dashboard integration, and seamless data sharing for deeper case analysis and strategic insights.

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The software simplifies document creation with drag-and-drop form building and auto-populated templates. It streamlines case documentation, instantly generating subpoenas, warrants, and affidavits while supporting e-signatures for a seamless and efficient workflow.

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Pros and Cons of Synergy Case Management System

Pros

  • Fully integrates multiple justice sector institutions
  • Workflow-based and role-based systems covering the entire case lifecycle
  • Customizable and adaptable to changing laws and requirements
  • Users laud its strong reporting module with drag-and-drop functionality for various report formats

Cons

  • Built on IDM technology, which is not widely used
  • No offline version is currently available

Synergy Case Management System Reviews

Overall Rating

4.6

5 Review(s)

Rating Distribution

5

star

(4)

4

star

3

star

(1)

2

star

1

star

July 2020

IECMS BENEFIT AND CONSEQUENCES

Joelle

Not Specified

Ease of use

6

Value for money

8

Customer Support

6

Functionality

6

Pros

It has saved us so much time! there's no more queuing in court and you can apply evidence at any time, even at night. You can also file appeals before midnight, which makes the process so much more flexible and efficient.

Cons

There are times when the software crashes, which causes cases to be postponed. It definitely needs some strengthening. In courts outside Kigali, the internet connection can be really poor and lawyers end up wasting time waiting for the system to work.

January 2016

Lesotho Judiciary Case Management System

Moreki

Not Specified

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The Lesotho Case Management System, developed by Synergy International Systems, is currently in use at three sites: High Court, Commercial Court and Magistrate Court in Maseru. The system aligns perfectly with the Lesotho Judiciary's needs and requirements. Since its introduction, management has been able to make informed decisions, thanks to the system's ability to create customized reports in various formats like bar charts, pie charts and more. It's user-friendly and has significantly improved case management, tracking and file handling. The workflow is now more systematic, speeding up case processing, increasing efficiency and improving staff effectiveness. Our clients are also more satisfied with our service delivery since the system's implementation and work distribution is now fairer, as the system automatically allocates cases to judicial officers, eliminating bias from the past manual process. We've received excellent training and post-implementation support, making it easy to get our staff on board. The Lesotho Judiciary is now much more efficient and the ease of use has ensured that support staff are using the system effectively.

Cons

Honestly nothing comes to mind.

December 2015

It was so amazing using the system, so much functionality and yet very simple to use. Simply Awesome

Niceson

Legal Services

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The system has truly transformed how the justice sector operates in Rwanda. It integrates 5 key institutions (police, prosecution, courts, civil litigation and prisons) plus litigants across the country and even internationally. With just a few clicks, information can be accessed and shared seamlessly. The system is designed to handle the entire case lifecycle along with tasks, appointments and follow ups. It's also fully customizable, which is a huge plus especially for a developing country like Rwanda, where laws and ways of working are evolving. The system's reporting module is by far its strongest feature, thanks to its drag-and-drop functionality, creating accurate reports in various formats (lists, charts, cascades etc) is a breeze. The dashboard also lets users visualize multiple reports in one window, making decision making a lot easier. Plus litigants can easily track all their cases, improving accessibility and reducing transport costs by allowing cases to transfer between institutions with just a few clicks. It's compatible with phones, tablets and computers, making it accessible to everyone. The end users absolutely love it as it's helping them work more efficiently. I have had the pleasure of training judges, registrars and court inspectors on it and the feedback has been incredible. I even had the honor of presenting this system to court delegations from Uganda and Burkina Faso and they were fascinated by it. It's truly a system that Rwandans deserve.

Cons

Like most electronic systems it does rely on power and internet which can be tough for some courts and litigants. That said Rwanda has rolled out fiber optics across the country so this won't be a challenge for long.

Frequently Asked Questions

Synergy Case Management System supports various languages, including Arabic, English, Spanish, and French.