Kayla
Education Management, 500+ employees
More than a year
“Blackboard”
Pros
The simplicity and straightforward design of Blackboard contribute to an easy and user-friendly experience.
Cons
Blackboard learn is a great learning management system.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Daniel
Non-Profit Organization Management, 1-10 employees
More than a year
“Probably the Best Option for Universities and Their Professors”
Pros
As an adjunct English professor Blackboard facilitated grade input rubric creation and posting of class materials effectively meeting virtually all essential needs.
Cons
Posting grades could have been more seamless . The email feature also could have been more user-friendly.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Christopher
Hospital & Health Care, 1-10 employees
Less than 6 months
“Great for Training”
Pros
Implementing Blackboard for team training streamlined the process allowing independent logins and effective tracking of progress.
Cons
I did not find anything that I really did not like.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Diego Martin
E-Learning, 11-50 employees
More than a year
“An intuitive software”
Pros
Blackboard stands out as one of the easiest and most intuitive software offering a user-friendly videoconferencing platform and a powerful tool in "Safe Assign."
Cons
The software could improve its social learning by creating an environment where all the students enrolled in a classroom could post and share any doubts news and even discuss about various topics.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
10
Rafael
Higher Education, 101-500 employees
More than a year
“One of the best e-learning softwares for (higher) education”
Pros
Blackboard Learn impresses with its comprehensive and reliable features providing a centralized hub for tracking courses appointments assignments and communication with teachers.
Cons
What I like the least about this software is the User Interface (UI) as I consider the navigability could be better and the features could yet be more accessible and easier to use. Other than that I don't have any other "complaints" about Blackboard Learn. I may mention that in the beginning of the pandemic with the introduction of online classes this software was a life-saver and my institution needed to contact the support team who was very responsive and agile to solve all the issues at that time.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Austin
Hospital & Health Care, 500+ employees
More than a year
“Great Platform for Learning and Communication”
Pros
Navigating communicating and comprehending content on the Blackboard platform is easy with timely updates and minimal downtime.
Cons
Could use a better platform for video communication and discussion boards - options available but could be improved
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Robert
Education Management, 11-50 employees
More than a year
“The Blackboard Classroom”
Pros
Among various online education software Blackboard emerges as the best due to its user-friendly interface contributing to its effectiveness.
Cons
In my years of using Blackboard I have not had any issues that I would consider to be in the arena that I wold say anything negative.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Juan
Education Management, 51-100 employees
More than a year
“The best in its kind”
Pros
Professors familiar with the software effectively utilize its features organizing course content excellently fostering interconnectivity in the class including professors and fellow students.
Cons
The challenge with BB lies in the difficulty elderly professors face when adding material. This is evident when course documents and syllabi occasionally get mixed in different sections.
Rating Distribution
Ease of use
10
Value for money
5
Customer Support
9
Functionality
3
Ella
Higher Education, 1-10 employees
Less than a year
“Blackboard Learn - review”
Pros
I appreciate that everything related to my studies is consolidated in one place. Navigating uploading and sharing documents delivering assignments and engaging in discussions with other students through forums are all effortlessly done.
Cons
My least preferred aspect is the delayed notification for messages from professors; I often receive alerts long after the messages were sent.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Anonymous
Not Specified, 500+ employees
More than a year
“Hunk of antiquated junk compared to Google Classroom”
Pros
There is nothing positive I can find about this platform.
Cons
To be candid faults can be found in almost everything. Course navigation lacks intuitiveness attaching files is inconsistent and linking to platforms like Zoom is hit-or-miss.
Rating Distribution
Ease of use
3
Value for money
5
Customer Support
3
Functionality
4
anitha
Higher Education, 500+ employees
More than a year
“blackboard Learn for undergraduate classes”
Pros
Blackboard simplifies the posting of assignments class materials notes and grades. Particularly beneficial for larger classes it eliminates the need for paper copies making materials easily printable for students. The Gradebook feature stands out offering straightforward posting of quiz grades even for online quizzes and exams.
Cons
Blackboard experiences slowdowns with simultaneous heavy usage occasionally becoming temporarily unavailable due to maintenance albeit with prior notice. Apart from these instances I encountered no issues.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
6
Anonymous
Not Specified, 51-100 employees
More than a year
“Blackboard”
Pros
Its user-friendly nature and contribution to the educational experience make it easy to use and adapt to.
Cons
While not the most modern product Blackboard provides essential tools once users acclimate to its interface.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Jason
Plastics, 500+ employees
More than a year
“Not just for Schools”
Pros
This program designed for schools also suits businesses well providing numerous high-end features.
Cons
The program functions well but unnecessary features can impede implementation speed.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Rachel
Higher Education, 500+ employees
More than a year
“Good alternative to canvas”
Pros
As an undergraduate college student enrolled in multiple classes I found this software easy to navigate. Accessing course materials and tracking progress throughout the course were straightforward.
Cons
The interface occasionally feels crowded but overall the product remains highly functional. Challenges may arise during timed online quizzes due to technical issues.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Bethany
Education Management, 500+ employees
More than a year
“It's a good product”
Pros
With support from the school's IT department this software can be excellent. Having used it both as a student and for different schools personalization options could be improved with some features being non-removable from the viewing space.
Cons
The inability to personalize options according to individual needs is a drawback. Users should have the option to remove unwanted features from the home page entirely.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
6
Germaine
Education Management, 101-500 employees
More than a year
“Learning on BB”
Pros
The software's ease for students enabling assignment submissions grade viewing and attachment uploads with instant changes is a positive aspect.
Cons
Constant changes and technical issues in Blackboard requiring reliance on customer service are aspects I dislike.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
3
Functionality
4
Eugenio
Education Management, 51-100 employees
More than a year
“How a big platform loose the ranking”
Pros
Past advertisements highlighting its expense and popularity made Blackboard widely known.
Cons
Blackboard's lack of innovation acquisition of smaller competitors and recent sell-offs suggest a strategy that has lost ground to more innovative and cost-effective platforms.
Rating Distribution
Ease of use
6
Value for money
3
Customer Support
6
Functionality
4
Anonymous
Not Specified, 500+ employees
More than a year
“Blackboard Review”
Pros
The user-friendly nature that facilitates efficient correspondence with students and professors to address issues or concerns is a standout feature.
Cons
IT issues at times were a drawback although efforts were made to incorporate solutions capable of handling encountered problems.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Sean
Oil & Energy, 11-50 employees
Less than a year
“using blackboard makes my day worse”
Pros
Although having numerous features none seem to work as expected limiting the software's appeal.
Cons
As a TA using Blackboard to build exams and quizzes is a cumbersome and non-intuitive process. Previewing exams is challenging and features like partial credit and question formatting can be problematic.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
9
Functionality
6
Rahul
Education Management, 500+ employees
More than a year
“Blackboard Review”
Pros
Easy usability simple exam deployment effective announcements and a handy bulletin board feature make Blackboard a convenient choice.
Cons
Frequent server crashes pose a significant annoyance particularly when progress isn't automatically saved.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
4