Total 525 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

35%

4

Stars

40%

3

Stars

20%

2

Stars

4%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

H

Harold

Design, 1-10 employees

Less than 6 months

5.0
June 2020

Blackboard is the best LMS

Pros

Providing a singular software integration for all possibilities enhances functionality across various tools.

Cons

The interface while offering diverse possibilities for structuring classes and evaluations can be confusing due to its complexity.

Rating Distribution

Ease of use

8

Value for money

3

Customer Support

9

Functionality

10

L

LaQuetta

E-Learning, 1-10 employees

More than a year

4.0
May 2020

Blackboard Review

Pros

Blackboard stands out as an excellent learning management system boasting intuitive usage and integration capabilities with other software.

Cons

Blackboard is deemed an excellent learning management system with no observed cons to date.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

G

Gabriela

Food Production, 500+ employees

More than a year

5.0
May 2020

Blackboard LMS for Business Review

Pros

A standout feature allows teachers to upload assignments online reducing paper usage. The software's user-friendly interface customizable settings and efficient test and quiz features contribute to its appeal and organizational benefits.

Cons

The mobile app could benefit from improvements in speed but the desktop version remains highly appreciated.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K

Kristina

Education Management, 500+ employees

More than a year

4.0
May 2020

Good and reliable service

Pros

Setting up courses documents and class sections is straightforward with a manageable learning curve.

Cons

Occasional slowness and glitches particularly during high demand have been noted though overall performance has been acceptable.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

B

Bright

Design, 500+ employees

More than a year

3.0
April 2020

Pretty Good

Pros

The convenience of viewing all courses on one platform updating assignments checking grades and accessing class PowerPoints is a positive aspect.

Cons

Occasional glitches and service maintenance were encountered but these instances generally resolved the associated issues.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

4

R

Robert

Pharmaceuticals, 500+ employees

More than a year

4.0
April 2020

Used for undergraduate schoolwork

Pros

The option on Blackboard to view all grades at once eliminating the need to check each class individually is appreciated.

Cons

The platform could enhance differentiation between classes possibly through visual cues as the current hyperlink-only system may be overwhelming.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

3

L

Landon

Food & Beverages, 51-100 employees

More than a year

5.0
April 2020

Blackboard analytics

Pros

Blackboard's ease of use significantly contributes to staying organized and on top of assignments and work in everyday life.

Cons

Maintenance periods for Blackboard can disrupt assignments and work causing difficulties in completing tasks when the website is temporarily down.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

W

William

Education Management, 500+ employees

Less than a year

1.0
April 2020

Avoid this program at all costs. Use literally anything else.

Pros

This software falls short compared to others; the ability to create rubrics is its only notable feature but even that is done better by competing programs.

Cons

The essay editor in Blackboard has a persistent problem where entire feedback passages vanish if the mouse is in the wrong area while typing. Using one editing tool like a highlighter locks out another such as the comment field unless the screen is refreshed erasing comments not anchored by a highlight. This issue is well-documented across our school.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

9

Functionality

4

K

Kayla

Biotechnology, 1-10 employees

More than a year

5.0
April 2020

BlackBoard as a student

Pros

Blackboard is my preferred choice surpassing other school programs. Navigating is easy with a centralized location for assignments and a calendar for tracking deadlines. Emailing peers within Blackboard especially for projects with unfamiliar partners is a standout feature.

Cons

I can't find any drawbacks to it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K

Kush

Computer Hardware, 500+ employees

Less than 6 months

4.0
April 2020

Good for notifications and tracking coursework

Pros

Effective for tracking courses and assignments though the user interface could be improved.

Cons

My experience with the UI was brief and the university shifted to different software. There were also limited resources for learning it.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

9

Functionality

6

M

Madison

Restaurants, 11-50 employees

Less than a year

5.0
March 2020

Blackboard is so good

Pros

I appreciate the organization of my college classes.

Cons

Nothing to dislike. it's user-friendly and functional.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

C

Christopher

Education Management, 101-500 employees

More than a year

4.0
March 2020

Undergraduate Learning with Blackboard Learn

Pros

While effective during my undergraduate years the user interface may seem outdated in 3030 compared to modern web applications unless they've revamped it.

Cons

It was a bit clunky at times occasionally frustrating but still effective. Potential issues may stem from incomplete student user rights configuration and insufficient training from the university.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

K

Kathleen

Food & Beverages, 11-50 employees

More than a year

5.0
March 2020

BLACKBOARD LMS

Pros

Highly user-friendly with numerous customization features.

Cons

It's more convenient on a computer than a phone due to data limitations but overall I enjoyed using this software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

R

Richard

Education Management, 500+ employees

More than a year

3.0
March 2020

Blackboard - Really clunky!

Pros

The software's primary strength lies in serving as a comprehensive course management system.

Cons

Blackboard especially as set up in our university feels clunky. Drag-and-drop operations require multiple clicks and many functions could be more efficiently executed in other software. Template imposition and course duplication while possible are cumbersome and lack flexibility.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

6

Functionality

8

D

Debbie

Higher Education, 500+ employees

More than a year

4.0
February 2020

Helpful for Students

Pros

The ability to communicate with all students simultaneously ensuring everyone is on the same page is a standout feature.

Cons

Background designs need updating having remained the same for an extended period with limited options for education specialties.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

6

B

Brittany

E-Learning, 1-10 employees

More than a year

4.0
February 2020

User Friendly

Pros

User-friendly for first-time users with a clean updated interface avoiding a dated look.

Cons

Blackboard has become more user-friendly over time and I'm pleased with its evolution.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

8

V

Victor

Higher Education, 500+ employees

Less than 6 months

4.0
February 2020

Good enough l

Pros

Valued for keeping me informed about developments in my degree program.

Cons

The platform lacked intuitiveness.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

8

K

Katie

Veterinary, 1-10 employees

More than a year

5.0
January 2020

Great for students

Pros

Blackboard user-friendly for students undergoes constant updates that enhance the system.

Cons

Updates should be consolidated to occur once every two months to minimize system downtime during student usage.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

P

Pauline

Education Management, 500+ employees

Less than a year

4.0
January 2020

Blackboard Learn is Decent

Pros

Favoring Blackboard over Canvas though possibly not as flexible as Moodle. It's stable and more reliable than Canvas.

Cons

Blackboard could benefit from added flexibility features especially in setting up quizzes and exams where it lags behind platforms like Moodle.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

4

J

Jolene

Education Management, 101-500 employees

More than a year

3.0
January 2020

Okay but expensive

Pros

A traditional software with excellent capabilities for extracting information across courses simplifying course evaluations.

Cons

It's not very user-friendly and feels clunky requiring easier interfacing for both students and teachers. Clear flow guides for online courses would be beneficial.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6