Adonay
Information Services, 11-50 employees
Less than 6 months
“Great features poor service”
Pros
Deployed in several courses this platform appears visually appealing and relatively intuitive offering a rich set of features for an LMS.
Cons
Despite institutions paying for platform use frequent downtimes and delayed messaging responses contribute to dissatisfaction with Blackboard.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
7
Functionality
3
Steven
Construction, 500+ employees
More than a year
“Blackboard”
Pros
Blackboard encompasses expected features and functions for an online education resource lacking nothing essential but also without extravagant additions.
Cons
Blackboard's interface feels somewhat dated reminiscent of the Windows XP era but it functions adequately.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
6
Simon
Education Management, 11-50 employees
More than a year
“Hard to use software that is also very expensive!”
Pros
Blackboard LMS effectively organizes class materials for schools and faculty but it might be slightly confusing for the average user.
Cons
Implementation challenges and the pricing structure were factors that made Blackboard less appealing.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Anonymous
Not Specified, 101-500 employees
More than a year
“Needs improvement”
Pros
While acknowledging Blackboard's greatness the transition to Canvas highlighted areas where it needed improvement particularly in ease of use and integration. Students especially during the Covid era may encounter bugs necessitating thorough research before adoption.
Cons
The mobile app requires substantial bug fixes and usability enhancements.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Hannah
Higher Education, 500+ employees
Less than 6 months
“Good for student learning”
Pros
It serves as an excellent means to access online educational classes facilitating connection with materials and communication with professors and classmates.
Cons
Navigating through tabs and various classes can be clunky and confusing making it challenging to locate displayed content.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
4
Harold
Design, 1-10 employees
Less than 6 months
“Blackboard is the best LMS”
Pros
Providing a singular software integration for all possibilities enhances functionality across various tools.
Cons
The interface while offering diverse possibilities for structuring classes and evaluations can be confusing due to its complexity.
Rating Distribution
Ease of use
8
Value for money
3
Customer Support
9
Functionality
10
LaQuetta
E-Learning, 1-10 employees
More than a year
“Blackboard Review”
Pros
Blackboard stands out as an excellent learning management system boasting intuitive usage and integration capabilities with other software.
Cons
Blackboard is deemed an excellent learning management system with no observed cons to date.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Gabriela
Food Production, 500+ employees
More than a year
“Blackboard LMS for Business Review”
Pros
A standout feature allows teachers to upload assignments online reducing paper usage. The software's user-friendly interface customizable settings and efficient test and quiz features contribute to its appeal and organizational benefits.
Cons
The mobile app could benefit from improvements in speed but the desktop version remains highly appreciated.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Kristina
Education Management, 500+ employees
More than a year
“Good and reliable service”
Pros
Setting up courses documents and class sections is straightforward with a manageable learning curve.
Cons
Occasional slowness and glitches particularly during high demand have been noted though overall performance has been acceptable.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Bright
Design, 500+ employees
More than a year
“Pretty Good”
Pros
The convenience of viewing all courses on one platform updating assignments checking grades and accessing class PowerPoints is a positive aspect.
Cons
Occasional glitches and service maintenance were encountered but these instances generally resolved the associated issues.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
4
Robert
Pharmaceuticals, 500+ employees
More than a year
“Used for undergraduate schoolwork”
Pros
The option on Blackboard to view all grades at once eliminating the need to check each class individually is appreciated.
Cons
The platform could enhance differentiation between classes possibly through visual cues as the current hyperlink-only system may be overwhelming.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
3
Landon
Food & Beverages, 51-100 employees
More than a year
“Blackboard analytics”
Pros
Blackboard's ease of use significantly contributes to staying organized and on top of assignments and work in everyday life.
Cons
Maintenance periods for Blackboard can disrupt assignments and work causing difficulties in completing tasks when the website is temporarily down.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
William
Education Management, 500+ employees
Less than a year
“Avoid this program at all costs. Use literally anything else.”
Pros
This software falls short compared to others; the ability to create rubrics is its only notable feature but even that is done better by competing programs.
Cons
The essay editor in Blackboard has a persistent problem where entire feedback passages vanish if the mouse is in the wrong area while typing. Using one editing tool like a highlighter locks out another such as the comment field unless the screen is refreshed erasing comments not anchored by a highlight. This issue is well-documented across our school.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
9
Functionality
4
Kayla
Biotechnology, 1-10 employees
More than a year
“BlackBoard as a student”
Pros
Blackboard is my preferred choice surpassing other school programs. Navigating is easy with a centralized location for assignments and a calendar for tracking deadlines. Emailing peers within Blackboard especially for projects with unfamiliar partners is a standout feature.
Cons
I can't find any drawbacks to it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Kush
Computer Hardware, 500+ employees
Less than 6 months
“Good for notifications and tracking coursework”
Pros
Effective for tracking courses and assignments though the user interface could be improved.
Cons
My experience with the UI was brief and the university shifted to different software. There were also limited resources for learning it.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
9
Functionality
6
Madison
Restaurants, 11-50 employees
Less than a year
“Blackboard is so good”
Pros
I appreciate the organization of my college classes.
Cons
Nothing to dislike. it's user-friendly and functional.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Christopher
Education Management, 101-500 employees
More than a year
“Undergraduate Learning with Blackboard Learn”
Pros
While effective during my undergraduate years the user interface may seem outdated in 3030 compared to modern web applications unless they've revamped it.
Cons
It was a bit clunky at times occasionally frustrating but still effective. Potential issues may stem from incomplete student user rights configuration and insufficient training from the university.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Kathleen
Food & Beverages, 11-50 employees
More than a year
“BLACKBOARD LMS”
Pros
Highly user-friendly with numerous customization features.
Cons
It's more convenient on a computer than a phone due to data limitations but overall I enjoyed using this software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Richard
Education Management, 500+ employees
More than a year
“Blackboard - Really clunky!”
Pros
The software's primary strength lies in serving as a comprehensive course management system.
Cons
Blackboard especially as set up in our university feels clunky. Drag-and-drop operations require multiple clicks and many functions could be more efficiently executed in other software. Template imposition and course duplication while possible are cumbersome and lack flexibility.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
8
Debbie
Higher Education, 500+ employees
More than a year
“Helpful for Students”
Pros
The ability to communicate with all students simultaneously ensuring everyone is on the same page is a standout feature.
Cons
Background designs need updating having remained the same for an extended period with limited options for education specialties.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
6