Total 525 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars35%
4
Stars40%
3
Stars20%
2
Stars4%
1
Stars1%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Gregory
Computer Software, 101-500 employees
Less than a year
“Another Blackboard Tool?
Pros
With a large company comes robust support and account management; Blackboard's team provides training and assistance.
Cons
Aesthetics could use improvement for a better visual experience for end users.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
6
Functionality
6
Michele
Non-Profit Organization Management, 11-50 employees
Less than a year
“Blackboard Learn Review
Pros
Blackboard Learn was enjoyable and intuitive for daily use during several online college courses.
Cons
Like any new educational software there's an initial learning curve for uploading/submitting coursework.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
4
Jess
Internet, 1-10 employees
More than a year
“Blackboard Gives Your Classes A Consistant and Fimilar Setting
Pros
Blackboard remains the school's top choice for online courses offering useful features like calendars notification centers discussion boards and its quiz and test platforms.
Cons
Blackboard has a learning curve initially appearing challenging to navigate and overwhelming for both students and teachers. Customization options for teachers are somewhat limited.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
3
Krista
E-Learning, 11-50 employees
More than a year
“Blackboard is better than nothing
Pros
Blackboard Learn empowers teachers to create online courses facilitating remote students in earning credits and completing high school diplomas.
Cons
Blackboard Learn proves frustrating due to its format saving each page image or module in a new "Blackboard" format that isn't compatible with other platforms.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
9
Functionality
6
Olivia
Health, Wellness and Fitness, 1-10 employees
More than a year
“Student Review
Pros
Appreciated the consistency of Blackboard over the years maintaining its usefulness in both high school and college.
Cons
This software required learning curves to navigate effectively. A more straightforward system-wide navigation method would have been preferable.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
6
Functionality
6
Jessica
Medical Practice, 101-500 employees
More than a year
“User Friendly
Pros
Simplified and organized my college experience particularly beneficial as a commuter staying updated on grades assignments and announcements.
Cons
The only downside was when professors underutilized the software's features such as the grade feature.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
6
Josh
Religious Institutions, 1-10 employees
More than a year
“Ok Product
Pros
Navigating course shells is fairly easy with the course menu accessible within a few clicks.
Cons
It seems outdated lacking a modern look and finding specific items can be challenging.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Evelyn
Medical Practice, 500+ employees
More than a year
“Blackboard
Pros
An excellent technology for school management.
Cons
Occasional system glitches are noted but not much else.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Christen
E-Learning, 500+ employees
More than a year
“Blackboard LMS is perfect for online courses
Pros
Blackboard provides essential tools for an effective online learning environment offering user-friendly management of various tools without requiring technical expertise.
Cons
Past issues with customer support for Blackboard have been encountered with limited control and minimal responses.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
10
Tony
Education Management, 500+ employees
More than a year
“Not So Fun To Administer
Pros
Facilitating online learning opportunities for students.
Cons
Manageability issues arise when running our own host facing problems with each update that often led to disruptions.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Anonymous
Not Specified, 500+ employees
More than a year
“A decent LMS but there are better ones out there that have less workability issues
Pros
Utilized Blackboard for almost a decade finding it suitable for my needs. The introduction of Blackboard Collaborate enhanced its capabilities though bugs persisted and the app was limited.
Cons
Too many bugs and freezes causing accessibility issues for students using different internet browsers. Suitable for small schools or businesses but not larger ones.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
10
Mohamed
Education Management, 500+ employees
More than a year
“Classes management became easier
Pros
Easier to use compared to other applications in the field.
Cons
It requires training for both students and staff before use and there's an adjustment period to become accustomed to it.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Nick
Higher Education, 101-500 employees
More than a year
“Learning Management Made More Simple
Pros
It's had recent updates but past glitches remain a concern.
Cons
Recent updates notwithstanding previous encounters involved encountering glitches with this software.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
6
Amanda
Architecture & Planning, 1-10 employees
More than a year
“Interactive way to learn
Pros
Precision is crucial for alignment between the projector and screen.
Cons
Alignment issues between the projector and screen may cause it to act finicky at times.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
4
Richard
Higher Education, 500+ employees
Less than a year
“Blackboard Analytics for Learn
Pros
A basic understanding of databases helps navigate Blackboard Analytics. It offers a global view down to a single click empowering data-driven decisions. The dashboards are user-friendly and admins can tailor reports to institutional needs. Customer support and training are invaluable.
Cons
A foundational understanding of databases is beneficial when starting. While dashboards cater to general users creating reports may not always be straightforward. However once mastered the system becomes second nature.
Rating Distribution
Ease of use
4
Value for money
9
Customer Support
9
Functionality
10
Abraham
Financial Services, 1-10 employees
More than a year
“A Gold Standard
Pros
Used as a student in the mid-3010s and now by my wife Blackboard Learn opens avenues into academia. It creates a virtual learning center with extensive resources recommended for professionals and scholars.
Cons
There are minimal drawbacks yet akin to Microsoft Excel locating certain features proves challenging or excessively intricate. The user manual emerges as a key companion with this software.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
6
Anonymous
Not Specified, 500+ employees
More than a year
“a friend to instructors and students
Pros
Utilized as a student and graduate assistant Blackboard simplifies academic life.
Cons
During maintenance periods users inevitably face waiting times necessitating advanced planning.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
4
Anonymous
Not Specified, 500+ employees
More than a year
“Easy to Use
Pros
User-friendly but lacking certain student-oriented capabilities.
Cons
Adding a commenting option and a means for students to connect on specific classes would enhance the learning experience.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
9
Functionality
6
Arun
Higher Education, 500+ employees
More than a year
“Blackboard is a perfect higher ed tool
Pros
Comprehensive and efficient for higher education with the right teaching features.
Cons
Not suitable for institutions with a small student body due to the high expenses associated with ownership and operation.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Krystal
E-Learning, 500+ employees
More than a year
“Gets better every year
Pros
Enables content addition improving versatility annually with mobile accessibility.
Cons
Locating specific items can be perplexing as tabs are often concealed within others. The mobile app faces formatting issues limiting its functionality for tasks beyond checking grades.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6