Blackboard Learn Software

Blackboard Learn Software Reviews

excellence-awards

Total 530 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

35%

4

Stars

39%

3

Stars

20%

2

Stars

4%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

B
Brittany

E-Learning, 1-10 employees

More than a year

4.0

“User Friendly”

Pros

User-friendly for first-time users with a clean updated interface avoiding a dated look.

Cons

Blackboard has become more user-friendly over time and I'm pleased with its evolution.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

8

V
Victor

Higher Education, 500+ employees

Less than 6 months

4.0

“Good enough l”

Pros

Valued for keeping me informed about developments in my degree program.

Cons

The platform lacked intuitiveness.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

8

K
Katie

Veterinary, 1-10 employees

More than a year

5.0

“Great for students”

Pros

Blackboard user-friendly for students undergoes constant updates that enhance the system.

Cons

Updates should be consolidated to occur once every two months to minimize system downtime during student usage.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

P
Pauline

Education Management, 500+ employees

Less than a year

4.0

“Blackboard Learn is Decent”

Pros

Favoring Blackboard over Canvas though possibly not as flexible as Moodle. It's stable and more reliable than Canvas.

Cons

Blackboard could benefit from added flexibility features especially in setting up quizzes and exams where it lags behind platforms like Moodle.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

4

J
Jolene

Education Management, 101-500 employees

More than a year

3.0

“Okay but expensive”

Pros

A traditional software with excellent capabilities for extracting information across courses simplifying course evaluations.

Cons

It's not very user-friendly and feels clunky requiring easier interfacing for both students and teachers. Clear flow guides for online courses would be beneficial.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

G
Gregory

Computer Software, 101-500 employees

Less than a year

3.0

“Another Blackboard Tool?”

Pros

With a large company comes robust support and account management; Blackboard's team provides training and assistance.

Cons

Aesthetics could use improvement for a better visual experience for end users.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

6

Functionality

6

M
Michele

Non-Profit Organization Management, 11-50 employees

Less than a year

5.0

“Blackboard Learn Review”

Pros

Blackboard Learn was enjoyable and intuitive for daily use during several online college courses.

Cons

Like any new educational software there's an initial learning curve for uploading/submitting coursework.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

4

J
Jess

Internet, 1-10 employees

More than a year

5.0

“Blackboard Gives Your Classes A Consistant and Fimilar Setting”

Pros

Blackboard remains the school's top choice for online courses offering useful features like calendars notification centers discussion boards and its quiz and test platforms.

Cons

Blackboard has a learning curve initially appearing challenging to navigate and overwhelming for both students and teachers. Customization options for teachers are somewhat limited.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

3

K
Krista

E-Learning, 11-50 employees

More than a year

3.0

“Blackboard is better than nothing”

Pros

Blackboard Learn empowers teachers to create online courses facilitating remote students in earning credits and completing high school diplomas.

Cons

Blackboard Learn proves frustrating due to its format saving each page image or module in a new "Blackboard" format that isn't compatible with other platforms.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

9

Functionality

6

O
Olivia

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0

“Student Review”

Pros

Appreciated the consistency of Blackboard over the years maintaining its usefulness in both high school and college.

Cons

This software required learning curves to navigate effectively. A more straightforward system-wide navigation method would have been preferable.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

6

Functionality

6

J
Jessica

Medical Practice, 101-500 employees

More than a year

5.0

“User Friendly”

Pros

Simplified and organized my college experience particularly beneficial as a commuter staying updated on grades assignments and announcements.

Cons

The only downside was when professors underutilized the software's features such as the grade feature.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

6

J
Josh

Religious Institutions, 1-10 employees

More than a year

4.0

“Ok Product”

Pros

Navigating course shells is fairly easy with the course menu accessible within a few clicks.

Cons

It seems outdated lacking a modern look and finding specific items can be challenging.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

E
Evelyn

Medical Practice, 500+ employees

More than a year

5.0

“Blackboard”

Pros

An excellent technology for school management.

Cons

Occasional system glitches are noted but not much else.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

C
Christen

E-Learning, 500+ employees

More than a year

5.0

“Blackboard LMS is perfect for online courses”

Pros

Blackboard provides essential tools for an effective online learning environment offering user-friendly management of various tools without requiring technical expertise.

Cons

Past issues with customer support for Blackboard have been encountered with limited control and minimal responses.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

10

T
Tony

Education Management, 500+ employees

More than a year

3.0

“Not So Fun To Administer”

Pros

Facilitating online learning opportunities for students.

Cons

Manageability issues arise when running our own host facing problems with each update that often led to disruptions.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6

A
Anonymous

Not Specified, 500+ employees

More than a year

4.0

“A decent LMS but there are better ones out there that have less workability issues”

Pros

Utilized Blackboard for almost a decade finding it suitable for my needs. The introduction of Blackboard Collaborate enhanced its capabilities though bugs persisted and the app was limited.

Cons

Too many bugs and freezes causing accessibility issues for students using different internet browsers. Suitable for small schools or businesses but not larger ones.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

10

M
Mohamed

Education Management, 500+ employees

More than a year

4.0

“Classes management became easier”

Pros

Easier to use compared to other applications in the field.

Cons

It requires training for both students and staff before use and there's an adjustment period to become accustomed to it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

N
Nick

Higher Education, 101-500 employees

More than a year

4.0

“Learning Management Made More Simple”

Pros

It's had recent updates but past glitches remain a concern.

Cons

Recent updates notwithstanding previous encounters involved encountering glitches with this software.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

6

A
Amanda

Architecture & Planning, 1-10 employees

More than a year

5.0

“Interactive way to learn”

Pros

Precision is crucial for alignment between the projector and screen.

Cons

Alignment issues between the projector and screen may cause it to act finicky at times.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

4

R
Richard

Higher Education, 500+ employees

Less than a year

5.0

“Blackboard Analytics for Learn”

Pros

A basic understanding of databases helps navigate Blackboard Analytics. It offers a global view down to a single click empowering data-driven decisions. The dashboards are user-friendly and admins can tailor reports to institutional needs. Customer support and training are invaluable.

Cons

A foundational understanding of databases is beneficial when starting. While dashboards cater to general users creating reports may not always be straightforward. However once mastered the system becomes second nature.

Rating Distribution

Ease of use

4

Value for money

9

Customer Support

9

Functionality

10