Abraham
Financial Services, 1-10 employees
More than a year
“A Gold Standard”
Pros
Used as a student in the mid-3010s and now by my wife Blackboard Learn opens avenues into academia. It creates a virtual learning center with extensive resources recommended for professionals and scholars.
Cons
There are minimal drawbacks yet akin to Microsoft Excel locating certain features proves challenging or excessively intricate. The user manual emerges as a key companion with this software.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
6
Anonymous
Not Specified, 500+ employees
More than a year
“a friend to instructors and students”
Pros
Utilized as a student and graduate assistant Blackboard simplifies academic life.
Cons
During maintenance periods users inevitably face waiting times necessitating advanced planning.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
4
Anonymous
Not Specified, 500+ employees
More than a year
“Easy to Use”
Pros
User-friendly but lacking certain student-oriented capabilities.
Cons
Adding a commenting option and a means for students to connect on specific classes would enhance the learning experience.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
9
Functionality
6
Arun
Higher Education, 500+ employees
More than a year
“Blackboard is a perfect higher ed tool”
Pros
Comprehensive and efficient for higher education with the right teaching features.
Cons
Not suitable for institutions with a small student body due to the high expenses associated with ownership and operation.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Krystal
E-Learning, 500+ employees
More than a year
“Gets better every year”
Pros
Enables content addition improving versatility annually with mobile accessibility.
Cons
Locating specific items can be perplexing as tabs are often concealed within others. The mobile app faces formatting issues limiting its functionality for tasks beyond checking grades.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Jason
Education Management, 500+ employees
More than a year
“Worked for school”
Pros
Keeps users updated on school assignments and projects.
Cons
The app's user-friendliness does not match the ease of use found on the website.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
4
Joanna
Higher Education, 101-500 employees
More than a year
“Blackboard Learn”
Pros
Centralizes all class-related information for easy access.
Cons
Challenges include occasional difficulty finding items and multiple pathways to access the same class or document contributing to aesthetic displeasure.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
6
Anonymous
Not Specified, 51-100 employees
More than a year
“Makes my Online classes SO Much easier”
Pros
Essential for organizing online classes facilitating easy assignment uploads and clear due-date visibility.
Cons
Exporting due dates to the calendar remains unclear. Issues include difficulty changing course names and lingering courses that won't disappear.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
6
Reagan
Food & Beverages, 51-100 employees
More than a year
“Practical and Helpful”
Pros
Effective for professors administering online homework.
Cons
Frequent technical errors impede the ease of use regularly.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Hannah
Education Management, 500+ employees
More than a year
“Needs some work for organization”
Pros
Versatile software accommodating videos links and customizable quizzes.
Cons
Suggesting a "flag" feature for tests users express navigation challenges and dissatisfaction with the lack of differentiation in the information system's organization.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
4
Melissa
Higher Education, 101-500 employees
More than a year
“Quick and Easy”
Pros
Enables group texting tracking message delivery and preformatted messaging.
Cons
The system lacks clarity on where messages will be truncated for specific service providers.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
8
Elizabeth
Education Management, 500+ employees
More than a year
“It's good but not great”
Pros
Efficiently organizes vast information in a centralized site.
Cons
The software lacks intuitiveness and visual appeal.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
4
Anonymous
Not Specified, 11-50 employees
More than a year
“Good for Assigning”
Pros
Facilitates easy task assignment and deliverable tracking.
Cons
Struggles with certain file/folder uploads are reported.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
“Blackboard: The Gold Standard LMS”
Pros
Recognized as a pioneering LMS setting high standards and remaining innovative.
Cons
The Support Team could improve with challenges in scheduling screenshare sessions and language barriers affecting troubleshooting.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
6
Jake
E-Learning, 500+ employees
More than a year
“Blackboard a students nightmare”
Pros
Minor issues reported such as occasional delays in teacher responses.
Cons
Blackboard is considered old software posing navigation difficulties especially in locating sub-options like emailing teachers or finding discussion boards.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
3
Functionality
4
Brad
E-Learning, 51-100 employees
More than a year
“Blackboard is a powerful LMS”
Pros
Acknowledges software versatility allowing a wide range of functions.
Cons
It lacks full intuitiveness at times.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
4
Tori
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Learning”
Pros
Appreciates openness to learning and mobile-friendly design.
Cons
Some layouts may require a second look but overall satisfaction.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Stacey
Education Management, 500+ employees
More than a year
“Blackboard is a great tool”
Pros
Describes Blackboard as an easy-to-use resource for teacher training presentations.
Cons
The program's use is possibly diminishing with the rise of YouTube though it still coexists in certain districts.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Juliano Carlos
Education Management, 500+ employees
More than a year
“Great and Powerful LMS - Blackboard.”
Pros
Appreciates the program for document review localized planning reports simplified data visualization collaboration and tracking deliverables.
Cons
No major issues reported; Blackboard is a highly valued service.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
9
Functionality
10
Daniel
Business Supplies and Equipment, 500+ employees
More than a year
“Blackboard is a very simple program to use to communicate and learn from teachers”
Pros
Describes Blackboard as an excellent program for online teacher-student communication providing easy access to announcements assignments and notes along with a variety of useful tools. Commends the Best Practice section for easy tool practice and usage.
Cons
Submission processes can be confusing and the product while effective is costly and involves multiple steps with occasional bugs.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
4