Total 525 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars35%
4
Stars40%
3
Stars20%
2
Stars4%
1
Stars1%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Jason
Education Management, 500+ employees
More than a year
“Worked for school
Pros
Keeps users updated on school assignments and projects.
Cons
The app's user-friendliness does not match the ease of use found on the website.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
4
Joanna
Higher Education, 101-500 employees
More than a year
“Blackboard Learn
Pros
Centralizes all class-related information for easy access.
Cons
Challenges include occasional difficulty finding items and multiple pathways to access the same class or document contributing to aesthetic displeasure.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
6
Anonymous
Not Specified, 51-100 employees
More than a year
“Makes my Online classes SO Much easier
Pros
Essential for organizing online classes facilitating easy assignment uploads and clear due-date visibility.
Cons
Exporting due dates to the calendar remains unclear. Issues include difficulty changing course names and lingering courses that won't disappear.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
6
Reagan
Food & Beverages, 51-100 employees
More than a year
“Practical and Helpful
Pros
Effective for professors administering online homework.
Cons
Frequent technical errors impede the ease of use regularly.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Hannah
Education Management, 500+ employees
More than a year
“Needs some work for organization
Pros
Versatile software accommodating videos links and customizable quizzes.
Cons
Suggesting a "flag" feature for tests users express navigation challenges and dissatisfaction with the lack of differentiation in the information system's organization.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
4
Melissa
Higher Education, 101-500 employees
More than a year
“Quick and Easy
Pros
Enables group texting tracking message delivery and preformatted messaging.
Cons
The system lacks clarity on where messages will be truncated for specific service providers.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
8
Elizabeth
Education Management, 500+ employees
More than a year
“It's good but not great
Pros
Efficiently organizes vast information in a centralized site.
Cons
The software lacks intuitiveness and visual appeal.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
4
Anonymous
Not Specified, 11-50 employees
More than a year
“Good for Assigning
Pros
Facilitates easy task assignment and deliverable tracking.
Cons
Struggles with certain file/folder uploads are reported.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
“Blackboard: The Gold Standard LMS
Pros
Recognized as a pioneering LMS setting high standards and remaining innovative.
Cons
The Support Team could improve with challenges in scheduling screenshare sessions and language barriers affecting troubleshooting.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
6
Jake
E-Learning, 500+ employees
More than a year
“Blackboard a students nightmare
Pros
Minor issues reported such as occasional delays in teacher responses.
Cons
Blackboard is considered old software posing navigation difficulties especially in locating sub-options like emailing teachers or finding discussion boards.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
3
Functionality
4
Brad
E-Learning, 51-100 employees
More than a year
“Blackboard is a powerful LMS
Pros
Acknowledges software versatility allowing a wide range of functions.
Cons
It lacks full intuitiveness at times.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
4
Tori
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Learning
Pros
Appreciates openness to learning and mobile-friendly design.
Cons
Some layouts may require a second look but overall satisfaction.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Stacey
Education Management, 500+ employees
More than a year
“Blackboard is a great tool
Pros
Describes Blackboard as an easy-to-use resource for teacher training presentations.
Cons
The program's use is possibly diminishing with the rise of YouTube though it still coexists in certain districts.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Juliano Carlos
Education Management, 500+ employees
More than a year
“Great and Powerful LMS - Blackboard.
Pros
Appreciates the program for document review localized planning reports simplified data visualization collaboration and tracking deliverables.
Cons
No major issues reported; Blackboard is a highly valued service.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
9
Functionality
10
Daniel
Business Supplies and Equipment, 500+ employees
More than a year
“Blackboard is a very simple program to use to communicate and learn from teachers
Pros
Describes Blackboard as an excellent program for online teacher-student communication providing easy access to announcements assignments and notes along with a variety of useful tools. Commends the Best Practice section for easy tool practice and usage.
Cons
Submission processes can be confusing and the product while effective is costly and involves multiple steps with occasional bugs.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
4
Anonymous
Not Specified, 11-50 employees
More than a year
“I used Blackboard for half of my college career
Pros
Its convenient to locate all my courses and additional reading materials provided by professors for each course.
Cons
I disliked the software glitches especially during my fully online courses which affected my grades several times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
5
Brian
E-Learning, 500+ employees
More than a year
“Ok software
Pros
The immediate access to homework grades and the user-friendly interface are great features.
Cons
Site maintenance often occurred at inconvenient times leading to frequent crashes making homework difficult.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Andrew
Health, Wellness and Fitness, 1-10 employees
More than a year
“High School & University Use
Pros
Getting notifications for grades and assignments as soon as theyre posted is incredibly helpful for tracking progress without constantly bothering professors.
Cons
While Blackboard was mandatory for students not all professors utilized it fully. Consistent updates from teachers were great but some didnt use it as required.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Samantha
E-Learning, 500+ employees
More than a year
“Dread using it to teach
Pros
The journal feature and grading system are straightforward allowing direct communication with students.
Cons
Compared to Canvas Blackboards dated and clunky layout makes teaching a challenge despite growing accustomed to it over time.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
6
Functionality
8
Hope
E-Learning, 51-100 employees
More than a year
“Great platform for e-learning
Pros
Its relatively easy for simple tasks yet robust enough to handle more complex ones. The variety of features and competitive pricing make it a solid choice.
Cons
Customizing Blackboard can be complex and requires technical expertise.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8