Total 525 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

35%

4

Stars

40%

3

Stars

20%

2

Stars

4%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 500+ employees

More than a year

3.0
May 2019

Tried, True and Old

Pros

Its robustness and support for integration with external tools are noteworthy.

Cons

The design feels outdated the interface is cluttered and the layout is unintuitive.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

8

P

Philip

Education Management, 500+ employees

More than a year

4.0
April 2019

Blackboard Learn was helpful to me as an adjunct professor

Pros

I appreciate the option to have both a private back-end for work as a professor and a public-facing platform for sharing materials with students.

Cons

Blackboard Learns maintenance downtime at my university sometimes happened at inconvenient times potentially unrelated to the software itself.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, 101-500 employees

More than a year

5.0
April 2019

Great for Business or Education

Pros

Logging in is easy and the platform offers features like viewing videos chatting with presenters and interacting with others in meetings.

Cons

The Blackboard app often disconnects leading me to resort to my laptop for sessions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Aspen

Higher Education, 51-100 employees

More than a year

4.0
April 2019

The Standard LMS for Higher Education

Pros

Blackboard is like the IBM of Learning Management Systems in higher education offering most features found in other LMS products.

Cons

Blackboard lacks some content-copying features found in other LMS products.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

10

M

Mike

Government Relations, 1-10 employees

More than a year

5.0
April 2019

Blackboard LMS

Pros

Blackboard offers an interactive learning management system thats easy to use and implement with a learn-as-you-go approach.

Cons

Regular software updates sometimes introduce minor glitches though theyre usually easy to fix.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

S

Stacey

Higher Education, 500+ employees

More than a year

4.0
April 2019

Effective but difficult to learn

Pros

Its a standard among learning management systems providing necessary features and effective organization.

Cons

Blackboards lack of intuitiveness and limitations are frustrating especially after using other LMS platforms.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

GA

Gracielle Anne

Hospitality, 101-500 employees

More than a year

4.0
April 2019

Valuable educational platform

Pros

Blackboard Learn is a valuable education platform facilitating interaction between professors and students.

Cons

Despite missing some features Blackboard remains valuable and worth using.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

4.0
April 2019

Ease of Use

Pros

The softwares ease of use and intuitive navigation make it straightforward to access different links.

Cons

For new users the software might initially be confusing.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

L

Laura

E-Learning, 51-100 employees

Less than 6 months

4.0
March 2019

Very useful

Pros

Its pretty straightforward to use especially for college courses with easy access to classes assignments and document uploads.

Cons

Certain features feel limited indicating a target audience skewed towards older users rather than K-8.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

E

Evelyn

Hospital & Health Care, 500+ employees

More than a year

5.0
March 2019

Awesome in an app

Pros

Having all my classes readily available helps me stay organized with my studies.

Cons

Assignments couldnt be submitted unless accessed through the site.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

K

Kirk

Education Management, 1-10 employees

Less than a year

3.0
March 2019

Not A Great Product

Pros

While it serves its basic functions for online learning and assignment submission there arent many standout features.

Cons

The system lacks the intuitive flow of other learning software. Setting up and managing threaded group messages was particularly challenging.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

6

K

Keenan

Human Resources, 51-100 employees

More than a year

5.0
March 2019

Incredibly useful as a student

Pros

Consolidating slides and information in one place is incredibly convenient compared to searching through multiple websites.

Cons

Compared to other software Blackboards layout feels outdated possibly for ease of understanding.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

B

Brenton

Insurance, 1-10 employees

More than a year

4.0
March 2019

Blackboard

Pros

The ability to make suggested edits on designs in real-time in front of an audience is a valuable feature.

Cons

Sometimes accessories can be problematic.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

J

Jim

Higher Education, 500+ employees

More than a year

4.0
March 2019

Packed with features, but design can be overwhelming for a beginner

Pros

Its extensive features and customization options set it apart from competitors.

Cons

The interface might be challenging for beginners due to its steep learning curve.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

8

Functionality

6

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0
March 2019

good and comprehensive

Pros

Its user-friendly from the perspective of both users and businesses with decent configuration capabilities.

Cons

At the moment I cant think of any issues. Its a decent choice for businesses.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
March 2019

Great for Both Teachers and Students

Pros

I appreciate the ability to create personalized material for my students.

Cons

Some of Blackboards best features are hard to discover and utilize effectively.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

N

Nathan

Education Management, 101-500 employees

More than a year

2.0
March 2019

If You Must

Pros

It meets the minimum functionality requirements for an LMS fulfilling essential tasks effectively.

Cons

The lack of intuitiveness and absence of quick duplication for repeated steps make the process cumbersome.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

4

Functionality

6

Y

Yaroslav

Higher Education, 500+ employees

More than a year

2.0
March 2019

Rather Failed Attempt to Create All in One Solution for Educational Sector

Pros

As a university student I find this software robust fast and rich in functionality and reporting capabilities.

Cons

The UI/UX is horrendous resembling something from the early 2000s with its hyperlink-heavy structure. Navigation and usability are extremely challenging.

Rating Distribution

Ease of use

2

Value for money

4

Customer Support

8

Functionality

6

A

Andrew

Higher Education, 500+ employees

More than a year

4.0
March 2019

Comes in Handy once mastered.

Pros

Blackboard impresses me as an innovative software particularly for its capacity in facilitating online learning.

Cons

Mastering Blackboard requires discipline and dedication due to its complexity in navigation.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

6

D

Danielle

Marketing and Advertising, 500+ employees

More than a year

4.0
March 2019

Blackboard Review

Pros

Using Blackboard I not only compare courses and grades but also benefit from others reviews on various courses and technologies within a school.

Cons

Blackboard often slows down especially during peak student usage times.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

6