Total 525 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars35%
4
Stars40%
3
Stars20%
2
Stars4%
1
Stars1%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Not Specified, 500+ employees
More than a year
“Tried, True and Old
Pros
Its robustness and support for integration with external tools are noteworthy.
Cons
The design feels outdated the interface is cluttered and the layout is unintuitive.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Philip
Education Management, 500+ employees
More than a year
“Blackboard Learn was helpful to me as an adjunct professor
Pros
I appreciate the option to have both a private back-end for work as a professor and a public-facing platform for sharing materials with students.
Cons
Blackboard Learns maintenance downtime at my university sometimes happened at inconvenient times potentially unrelated to the software itself.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not Specified, 101-500 employees
More than a year
“Great for Business or Education
Pros
Logging in is easy and the platform offers features like viewing videos chatting with presenters and interacting with others in meetings.
Cons
The Blackboard app often disconnects leading me to resort to my laptop for sessions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Aspen
Higher Education, 51-100 employees
More than a year
“The Standard LMS for Higher Education
Pros
Blackboard is like the IBM of Learning Management Systems in higher education offering most features found in other LMS products.
Cons
Blackboard lacks some content-copying features found in other LMS products.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Mike
Government Relations, 1-10 employees
More than a year
“Blackboard LMS
Pros
Blackboard offers an interactive learning management system thats easy to use and implement with a learn-as-you-go approach.
Cons
Regular software updates sometimes introduce minor glitches though theyre usually easy to fix.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Stacey
Higher Education, 500+ employees
More than a year
“Effective but difficult to learn
Pros
Its a standard among learning management systems providing necessary features and effective organization.
Cons
Blackboards lack of intuitiveness and limitations are frustrating especially after using other LMS platforms.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Gracielle Anne
Hospitality, 101-500 employees
More than a year
“Valuable educational platform
Pros
Blackboard Learn is a valuable education platform facilitating interaction between professors and students.
Cons
Despite missing some features Blackboard remains valuable and worth using.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Ease of Use
Pros
The softwares ease of use and intuitive navigation make it straightforward to access different links.
Cons
For new users the software might initially be confusing.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Laura
E-Learning, 51-100 employees
Less than 6 months
“Very useful
Pros
Its pretty straightforward to use especially for college courses with easy access to classes assignments and document uploads.
Cons
Certain features feel limited indicating a target audience skewed towards older users rather than K-8.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Evelyn
Hospital & Health Care, 500+ employees
More than a year
“Awesome in an app
Pros
Having all my classes readily available helps me stay organized with my studies.
Cons
Assignments couldnt be submitted unless accessed through the site.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Kirk
Education Management, 1-10 employees
Less than a year
“Not A Great Product
Pros
While it serves its basic functions for online learning and assignment submission there arent many standout features.
Cons
The system lacks the intuitive flow of other learning software. Setting up and managing threaded group messages was particularly challenging.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Keenan
Human Resources, 51-100 employees
More than a year
“Incredibly useful as a student
Pros
Consolidating slides and information in one place is incredibly convenient compared to searching through multiple websites.
Cons
Compared to other software Blackboards layout feels outdated possibly for ease of understanding.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Brenton
Insurance, 1-10 employees
More than a year
“Blackboard
Pros
The ability to make suggested edits on designs in real-time in front of an audience is a valuable feature.
Cons
Sometimes accessories can be problematic.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jim
Higher Education, 500+ employees
More than a year
“Packed with features, but design can be overwhelming for a beginner
Pros
Its extensive features and customization options set it apart from competitors.
Cons
The interface might be challenging for beginners due to its steep learning curve.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
8
Functionality
6
Anonymous
Not Specified, 500+ employees
Less than 6 months
“good and comprehensive
Pros
Its user-friendly from the perspective of both users and businesses with decent configuration capabilities.
Cons
At the moment I cant think of any issues. Its a decent choice for businesses.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
“Great for Both Teachers and Students
Pros
I appreciate the ability to create personalized material for my students.
Cons
Some of Blackboards best features are hard to discover and utilize effectively.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Nathan
Education Management, 101-500 employees
More than a year
“If You Must
Pros
It meets the minimum functionality requirements for an LMS fulfilling essential tasks effectively.
Cons
The lack of intuitiveness and absence of quick duplication for repeated steps make the process cumbersome.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
4
Functionality
6
Yaroslav
Higher Education, 500+ employees
More than a year
“Rather Failed Attempt to Create All in One Solution for Educational Sector
Pros
As a university student I find this software robust fast and rich in functionality and reporting capabilities.
Cons
The UI/UX is horrendous resembling something from the early 2000s with its hyperlink-heavy structure. Navigation and usability are extremely challenging.
Rating Distribution
Ease of use
2
Value for money
4
Customer Support
8
Functionality
6
Andrew
Higher Education, 500+ employees
More than a year
“Comes in Handy once mastered.
Pros
Blackboard impresses me as an innovative software particularly for its capacity in facilitating online learning.
Cons
Mastering Blackboard requires discipline and dedication due to its complexity in navigation.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Danielle
Marketing and Advertising, 500+ employees
More than a year
“Blackboard Review
Pros
Using Blackboard I not only compare courses and grades but also benefit from others reviews on various courses and technologies within a school.
Cons
Blackboard often slows down especially during peak student usage times.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6