Anonymous
Not Specified, 11-50 employees
More than a year
“I used Blackboard for half of my college career”
Pros
Its convenient to locate all my courses and additional reading materials provided by professors for each course.
Cons
I disliked the software glitches especially during my fully online courses which affected my grades several times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
5
Brian
E-learning, 500+ employees
More than a year
“Ok software”
Pros
The immediate access to homework grades and the user-friendly interface are great features.
Cons
Site maintenance often occurred at inconvenient times leading to frequent crashes making homework difficult.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Andrew
Healthcare, 1-10 employees
More than a year
“High School & University Use”
Pros
Getting notifications for grades and assignments as soon as theyre posted is incredibly helpful for tracking progress without constantly bothering professors.
Cons
While Blackboard was mandatory for students not all professors utilized it fully. Consistent updates from teachers were great but some didnt use it as required.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Samantha
E-learning, 500+ employees
More than a year
“Dread using it to teach”
Pros
The journal feature and grading system are straightforward allowing direct communication with students.
Cons
Compared to Canvas Blackboards dated and clunky layout makes teaching a challenge despite growing accustomed to it over time.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
6
Functionality
8
Hope
E-learning, 51-100 employees
More than a year
“Great platform for e-learning”
Pros
Its relatively easy for simple tasks yet robust enough to handle more complex ones. The variety of features and competitive pricing make it a solid choice.
Cons
Customizing Blackboard can be complex and requires technical expertise.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
“Tried, True and Old”
Pros
Its robustness and support for integration with external tools are noteworthy.
Cons
The design feels outdated the interface is cluttered and the layout is unintuitive.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Philip
Education, 500+ employees
More than a year
“Blackboard Learn was helpful to me as an adjunct professor”
Pros
I appreciate the option to have both a private back-end for work as a professor and a public-facing platform for sharing materials with students.
Cons
Blackboard Learns maintenance downtime at my university sometimes happened at inconvenient times potentially unrelated to the software itself.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not Specified, 101-500 employees
More than a year
“Great for Business or Education”
Pros
Logging in is easy and the platform offers features like viewing videos chatting with presenters and interacting with others in meetings.
Cons
The Blackboard app often disconnects leading me to resort to my laptop for sessions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Aspen
Higher Education, 51-100 employees
More than a year
“The Standard LMS for Higher Education”
Pros
Blackboard is like the IBM of Learning Management Systems in higher education offering most features found in other LMS products.
Cons
Blackboard lacks some content-copying features found in other LMS products.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Mike
Public Sector, 1-10 employees
More than a year
“Blackboard LMS”
Pros
Blackboard offers an interactive learning management system thats easy to use and implement with a learn-as-you-go approach.
Cons
Regular software updates sometimes introduce minor glitches though theyre usually easy to fix.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Stacey
Higher Education, 500+ employees
More than a year
“Effective but difficult to learn”
Pros
Its a standard among learning management systems providing necessary features and effective organization.
Cons
Blackboards lack of intuitiveness and limitations are frustrating especially after using other LMS platforms.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Gracielle Anne
Hospitality, 101-500 employees
More than a year
“Valuable educational platform”
Pros
Blackboard Learn is a valuable education platform facilitating interaction between professors and students.
Cons
Despite missing some features Blackboard remains valuable and worth using.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Ease of Use”
Pros
The softwares ease of use and intuitive navigation make it straightforward to access different links.
Cons
For new users the software might initially be confusing.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Laura
E-learning, 51-100 employees
Less than 6 months
“Very useful”
Pros
Its pretty straightforward to use especially for college courses with easy access to classes assignments and document uploads.
Cons
Certain features feel limited indicating a target audience skewed towards older users rather than K-8.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Evelyn
Healthcare, 500+ employees
More than a year
“Awesome in an app”
Pros
Having all my classes readily available helps me stay organized with my studies.
Cons
Assignments couldnt be submitted unless accessed through the site.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Kirk
Education, 1-10 employees
Less than a year
“Not A Great Product”
Pros
While it serves its basic functions for online learning and assignment submission there arent many standout features.
Cons
The system lacks the intuitive flow of other learning software. Setting up and managing threaded group messages was particularly challenging.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Keenan
Human Resources, 51-100 employees
More than a year
“Incredibly useful as a student”
Pros
Consolidating slides and information in one place is incredibly convenient compared to searching through multiple websites.
Cons
Compared to other software Blackboards layout feels outdated possibly for ease of understanding.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Brenton
Insurance, 1-10 employees
More than a year
“Blackboard”
Pros
The ability to make suggested edits on designs in real-time in front of an audience is a valuable feature.
Cons
Sometimes accessories can be problematic.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jim
Higher Education, 500+ employees
More than a year
“Packed with features, but design can be overwhelming for a beginner”
Pros
Its extensive features and customization options set it apart from competitors.
Cons
The interface might be challenging for beginners due to its steep learning curve.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
8
Functionality
6
Anonymous
Not Specified, 500+ employees
Less than 6 months
“good and comprehensive”
Pros
Its user-friendly from the perspective of both users and businesses with decent configuration capabilities.
Cons
At the moment I cant think of any issues. Its a decent choice for businesses.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8