Anonymous
Not Specified, 500+ employees
More than a year
“Great for Both Teachers and Students”
Pros
I appreciate the ability to create personalized material for my students.
Cons
Some of Blackboards best features are hard to discover and utilize effectively.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Nathan
Education, 101-500 employees
More than a year
“If You Must”
Pros
It meets the minimum functionality requirements for an LMS fulfilling essential tasks effectively.
Cons
The lack of intuitiveness and absence of quick duplication for repeated steps make the process cumbersome.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
4
Functionality
6
Yaroslav
Higher Education, 500+ employees
More than a year
“Rather Failed Attempt to Create All in One Solution for Educational Sector”
Pros
As a university student I find this software robust fast and rich in functionality and reporting capabilities.
Cons
The UI/UX is horrendous resembling something from the early 2000s with its hyperlink-heavy structure. Navigation and usability are extremely challenging.
Rating Distribution
Ease of use
2
Value for money
4
Customer Support
8
Functionality
6
Andrew
Higher Education, 500+ employees
More than a year
“Comes in Handy once mastered.”
Pros
Blackboard impresses me as an innovative software particularly for its capacity in facilitating online learning.
Cons
Mastering Blackboard requires discipline and dedication due to its complexity in navigation.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Danielle
Marketing, Advertising, 500+ employees
More than a year
“Blackboard Review”
Pros
Using Blackboard I not only compare courses and grades but also benefit from others reviews on various courses and technologies within a school.
Cons
Blackboard often slows down especially during peak student usage times.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Samantha
Not Specified, 11-50 employees
More than a year
“Blackboard is great learning platform”
Pros
Blackboard significantly streamlines online classes by providing easy access to grades assignments and class schedules enhancing convenience.
Cons
Sometimes updates dont reflect promptly requiring a logout-login cycle to view changes.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Anne
Not Specified, 51-100 employees
Less than 6 months
“Used for online class”
Pros
The only positive aspect of Blackboard for me was the ability to view my class scores.
Cons
I found Blackboard to be unfriendly and not very functional. Though it displayed grades updates were inconsistent.
Rating Distribution
Ease of use
2
Value for money
3
Customer Support
2
Functionality
2
Constance
Not Specified, 11-50 employees
More than a year
“Blackboard for School”
Pros
Blackboard is widely used by colleges for online students like me and I find it fairly user-friendly.
Cons
Apart from occasional user errors causing glitchy displays I have no significant issues with Blackboard.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicholas
Higher Education, 500+ employees
More than a year
“Awesome”
Pros
My Biotech students in Durban South Africa utilize Blackboard for our Saturday classes finding it supportive amidst their busy lives.
Cons
Updating content annually is easy with the app but communication with Android devices could be improved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
danielle
Not Specified, 500+ employees
More than a year
“Great for course reviews and grades”
Pros
Blackboard stands out as the easiest platform for checking grades receiving assignment feedback and interacting with classmates.
Cons
Blackboard can be slow and prone to freezing. Accessing it via Google may help and the grades tab may act up due to high usage.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mariya
Higher Education, 500+ employees
More than a year
“Blackboard Notifications”
Pros
I find Blackboard convenient for accessing grades and assignments from instructors especially after becoming familiar with its system.
Cons
Recently Blackboard has bombarded me with repeated phone and email notifications even after contacting instructors about the issue.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Abraham
Consultants, 1-10 employees
More than a year
“Once a student, now a teacher”
Pros
Blackboard Learn offers an excellent feature-rich environment akin to a virtual university with an intuitive interface and continuous feature updates benefiting both students and teachers.
Cons
While new features are regularly added they sometimes clutter the interface making it confusing for occasional users.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
jm
Insurance, 1-10 employees
Less than 6 months
“It's ok”
Pros
Blackboard offers easy readability with no distractions and hassle-free logins across various platforms.
Cons
The flow of work on Blackboard can be challenging to follow leading to uncertainty about the next steps.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Mike
Higher Education, 500+ employees
More than a year
“Only as good as it's users.”
Pros
As a standard in higher education Blackboard provides a deep toolkit for managing academics with a clean organization of home page notifications.
Cons
Some tools are hidden in sub-menus hindering usability and widespread adoption is crucial for its effectiveness.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
8
Functionality
6
Jasmine
Education, 500+ employees
Less than a year
“Receiving end of the design”
Pros
I appreciate that my school district can customize the design of Blackboard to suit our communitys needs.
Cons
The design feels cluttered at times but customization options offered by my school district alleviate this issue.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
5
Functionality
6
Ankit
IT, 51-100 employees
More than a year
“Decent software for Education Institutions”
Pros
Blackboard serves as a comprehensive portal for academic resources featuring a robust grade tracking system for enhanced reporting.
Cons
The UI appears outdated lacking intuitive navigation and overcrowding the webpage with unnecessary information.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
5
Functionality
6
Catherine
Not Specified, N/A employees
Less than a year
“Blackboard gives organizational learning a whole new aspect”
Pros
The user-friendly layout of Blackboard enables efficient communication between educators and students with helpful task reminders.
Cons
Software slowdowns and glitches occasionally force premature submission of assignments.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rochelle
Hospitality, 500+ employees
More than a year
“Fantastic Platform”
Pros
Blackboard Learn excels in sharing information among learners and instructors serving as an effective online learning platform.
Cons
Certain features are not useful and the activities lack customization for better organization.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
MATILDA
Banking, 11-50 employees
More than a year
“Just Fantastic. Gets the Job done for me.”
Pros
Blackboard offers a simple e-learning solution customizable and user-friendly with standout features like virtual classrooms and certification management.
Cons
While not perfect the software generally works well albeit with occasional sluggishness but I still recommend it.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Sallie
Electricity, Manufacturing, 101-500 employees
More than a year
“Good Learning Platform”
Pros
Blackboard Learn is a valuable learning platform praised for its user-friendly interface and knowledge-building capabilities.
Cons
While a good learning platform Blackboard lacks some features and needs further development to reach its full potential.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10