Total 525 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

35%

4

Stars

40%

3

Stars

20%

2

Stars

4%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

M

Muhammad

Medical Practice, 500+ employees

5.0
November 2022

Blackboard for university students

Pros

Blackboard serves as an excellent platform for conducting courses uploading course materials setting assessments and promoting discourse on course forums. Its userfriendly particularly benefiting learners in shorter courses with easy access to online support.

Cons

There is room for improvement in customer support and user registration processes can be somewhat complex.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

DG

Diana Grace

Education Management, 101-500 employees

5.0
November 2022

The best LMS under new normal education

Pros

The reviewer appreciates the item analyzer in Blackboard ensuring that tests and assessments align with intended learning outcomes. The use of Respondus for secure exams is also highlighted.

Cons

The platforms limitation in storage capacity is mentioned with each document or video upload occupying a significant portion of Blackboards storage potentially requiring additional storage procurement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

D

Debbie

Education Management, 500+ employees

4.0
November 2022

Organized Learning Management System

Pros

Blackboard Learn enables productive communication and efficient content management for both teachers and students enhancing the overall learning experience.

Cons

The Android version encounters occasional issues and navigation can be challenging at times affecting the user interface.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

A

Anonymous

Not Specified, 51-100 employees

More than a year

4.0
October 2022

Effective tool for the education industry

Pros

It possesses a significant number of features and is userfriendly for university learners. There are also engaging collaborative functions.

Cons

In my assessment it could prove challenging for younger learners making it less suitable for higher education.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

M

Mark

Automotive, 500+ employees

More than a year

4.0
October 2022

excellent for classes

Pros

The way assignments can be organized as online tests via Blackboard is appealing. Virtual tests enable immediate grading.

Cons

Assignments occasionally get hidden within links due to the default layout which is a feature I find unfavorable.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

M

merve

Education Management, 51-100 employees

Less than 6 months

4.0
October 2022

The best learning management system in terms of organization and usability

Pros

The simplicity of using Blackboard is enjoyable. Everything is immediately visible and selections are neatly arranged on the left bar.

Cons

Despite initial concerns about pricing our prices have stabilized over the past year and the Blackboard team has been accommodating to our budgetary constraints.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

J

Jamie

Computer Software, 11-50 employees

More than a year

4.0
October 2022

Reliable where it counts

Pros

Blackboard is an intuitive learning platform with an abundance of features. If needed for school it's feasible with ample training materials and reliable customer support. Its reliability ensures anticipation of outages for both students and instructors.

Cons

The UI until recently exhibited a somewhat stale and outdated appearance. Fortunately it has undergone an update adopting a more modernistic look. However it remains slightly more costly compared to alternatives.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

K

Kelsi

Veterinary, 500+ employees

More than a year

5.0
October 2022

Best program for higher education

Pros

Extremely easy to use and find courses and tasks. Simple connectivity with peers and professors is facilitated by numerous integrations ensuring program accessibility and adaptability.

Cons

I wish for a more straightforward method to preview upcoming tasks or a customizable task list for better organization.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

C

Cody

Higher Education, 500+ employees

More than a year

4.0
October 2022

Blackboard works well enough still trying to catch up.

Pros

Blackboard stands as a stable platform with minimal bugs hindering tasks. Its long history contributes to user familiarity with the LMS.

Cons

Despite ongoing major improvements certain tools still lack the desired smoothness. This hinders a cohesive experience making some tools feel disjointed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

A

Anonymous

Not Specified, 101-500 employees

More than a year

5.0
October 2022

Perfect and always saves time

Pros

The software's capability to synchronize contacts and user information is noteworthy.

Cons

Almost perfect but there is a minor hitch when it comes to support.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
October 2022

Blackboard Learn is a decent LMS

Pros

Course Modules and Assessments are easily accessible. Additionally tracking progress on course modules and assignments is straightforward.

Cons

The UI is subpar and it lacks smooth integration with other software solutions.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

T

Theresa

E-Learning, 500+ employees

More than a year

5.0
September 2022

Blackboard Learn

Pros

Very userfriendly and navigable for both instructors and students.

Cons

In my role as an instructor the inability to grade on my tablet or phone presents a limitation.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A

Alice

Translation and Localization, 1-10 employees

More than a year

5.0
September 2022

Excellent tool for remote learning

Pros

The software provides an extensive array of features for managing remote learning and monitoring student progress. It supports material uploads for asynchronous learning and live lessons with participant interaction via chat or microphone.

Cons

Some features are counterintuitive to manage necessitating proper training especially concerning asynchronous videos for independent study.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

E

Emma

Graphic Design, 1-10 employees

More than a year

5.0
September 2022

Great platform for students

Pros

I appreciate being able to see all classes assignments and grades in one place. Accessing everything for a specific class in one location simplifies the process.

Cons

While occasional maintenance periods occur they are typically brief ranging from a few hours to a day at most.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

F

Fiona

Education Management, 51-100 employees

3.0
September 2022

Nice platform

Pros

A solid platform for operating an online school.

Cons

There are other platforms that offer a more costeffective solution and we encountered challenges with clunky integrations.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

7

Functionality

7

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
September 2022

Blackboard Learn is a proven success

Pros

Instructors and Trainers have extensive capabilities in content management within Learn. The primary limits are imposed by institutional factors such as cost security resources and effort.

Cons

The reporting particularly activity reports is less useful than anticipated. It's unclear whether this is due to a design shortfall or a configuration issue in our implementation.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

A

Ariya

E-Learning, 500+ employees

Less than a year

4.0
September 2022

Blackboard Learn

Pros

Blackboard is simple direct and easily understood. Anyone can become comfortable with it after just two uses. Its adaptability and userfriendliness stand out.

Cons

I was dissatisfied with the software's high tendency to be unreliable experiencing shutdowns freezes or a refusal to accept work or media. The use of Safari may contribute to the problem as Chrome produced different results. Evaluating the platform on various web browsers could address these issues and optimize performance.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

C

Cody

E-Learning, 1-10 employees

Less than a year

5.0
September 2022

Amazing

Pros

I like having everything in one location and being able to click on a class to find everything for that class in one specific place.

Cons

I believe it is currently performing at its optimal level with no major issues to note.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

E

Eduardo

Renewables & Environment, 1-10 employees

More than a year

5.0
September 2022

Blackboard learn in a complex fashion

Pros

The platform's expansive design is excellent for consolidating all academic needs into one space. It provides access to a unified calendar facilitating easy visualization of homework projects and tasks. Viewing current classes and course materials is straightforward thanks to the platform's extensive and reliable experience.

Cons

Despite its intricate nature the platform can be overwhelming for students and its accessibility doesn't match up to other competitors in the market.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

M

Michelle

Non-Profit Organization Management, 500+ employees

5.0
September 2022

Easy to use

Pros

Blackboard is userfriendly for checking online todo items related to my classes.

Cons

I can't think of anything it's extremely userfriendly.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9