Swapnil
Architecture & Planning, 11-50 employees
“Good piece of cloudbased software for university students.”
Pros
Blackboard Learn is userfriendly and offers a concise feature set making it a suitable platform for hosting and sharing a wealth of information.
Cons
The user interface could benefit from modernization to enhance the overall user experience.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Prateek
Information Technology and Services, 101-500 employees
“Exceptional Learning Management Systems Provide Integration With ThirdParty Applications”
Pros
Blackboard Learn offers a centralized and accessible location for all courserelated resources and materials catering to both instructors and students.
Cons
The reviewer found no particular aspects of Blackboard Learn that were disliked.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Anonymous
Not Specified, N/A employees
“Great for Online Learning”
Pros
Blackboard Learn is praised for its organization of course content facilitating efficient management for instructors and students alike.
Cons
The user mentions challenges in handling large file sizes and navigating student submissions.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Brian Jackson
Schooling System, 11-50 employees
“Effective communication, but we need some intuitive UI upgrades!”
Pros
I am someone who likes to involve his students in everything related to them, like class activities or quiz planning. There are many native ways to communicate, such as personal announcements, group emails, meetings in real time, grading, setting up class hours, and getting notifications.
Cons
If you just join Blackboard, it may appear to be difficult to navigate, which may be intimidating for both the teacher and the student. The number of customizing choices available to teachers is fairly restricted.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Lee
E-Learning, 500+ employees
“BLACKBOARD LEARN - you do not know how good something is until its gone”
Pros
Blackboard Learn offers a superior user experience in higher education simplifying the process of adding instructional materials to online courses and facilitating quiztest creation. It also provides a timesaving feature for exporting and importing exams between courses.
Cons
The discussion boards grade entry can be confusing particularly when determining if a student is responding to a classmates post which may result from students not following instructions rather than a program flaw.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Muhammad
Medical Practice, 500+ employees
“Blackboard for university students”
Pros
Blackboard serves as an excellent platform for conducting courses uploading course materials setting assessments and promoting discourse on course forums. Its userfriendly particularly benefiting learners in shorter courses with easy access to online support.
Cons
There is room for improvement in customer support and user registration processes can be somewhat complex.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Diana Grace
Education Management, 101-500 employees
“The best LMS under new normal education”
Pros
The reviewer appreciates the item analyzer in Blackboard ensuring that tests and assessments align with intended learning outcomes. The use of Respondus for secure exams is also highlighted.
Cons
The platforms limitation in storage capacity is mentioned with each document or video upload occupying a significant portion of Blackboards storage potentially requiring additional storage procurement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Debbie
Education Management, 500+ employees
“Organized Learning Management System”
Pros
Blackboard Learn enables productive communication and efficient content management for both teachers and students enhancing the overall learning experience.
Cons
The Android version encounters occasional issues and navigation can be challenging at times affecting the user interface.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Anonymous
Not Specified, 51-100 employees
More than a year
“Effective tool for the education industry”
Pros
It possesses a significant number of features and is userfriendly for university learners. There are also engaging collaborative functions.
Cons
In my assessment it could prove challenging for younger learners making it less suitable for higher education.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Mark
Automotive, 500+ employees
More than a year
“excellent for classes”
Pros
The way assignments can be organized as online tests via Blackboard is appealing. Virtual tests enable immediate grading.
Cons
Assignments occasionally get hidden within links due to the default layout which is a feature I find unfavorable.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
merve
Education Management, 51-100 employees
Less than 6 months
“The best learning management system in terms of organization and usability”
Pros
The simplicity of using Blackboard is enjoyable. Everything is immediately visible and selections are neatly arranged on the left bar.
Cons
Despite initial concerns about pricing our prices have stabilized over the past year and the Blackboard team has been accommodating to our budgetary constraints.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Jamie
Computer Software, 11-50 employees
More than a year
“Reliable where it counts”
Pros
Blackboard is an intuitive learning platform with an abundance of features. If needed for school it's feasible with ample training materials and reliable customer support. Its reliability ensures anticipation of outages for both students and instructors.
Cons
The UI until recently exhibited a somewhat stale and outdated appearance. Fortunately it has undergone an update adopting a more modernistic look. However it remains slightly more costly compared to alternatives.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Kelsi
Veterinary, 500+ employees
More than a year
“Best program for higher education”
Pros
Extremely easy to use and find courses and tasks. Simple connectivity with peers and professors is facilitated by numerous integrations ensuring program accessibility and adaptability.
Cons
I wish for a more straightforward method to preview upcoming tasks or a customizable task list for better organization.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Cody
Higher Education, 500+ employees
More than a year
“Blackboard works well enough still trying to catch up.”
Pros
Blackboard stands as a stable platform with minimal bugs hindering tasks. Its long history contributes to user familiarity with the LMS.
Cons
Despite ongoing major improvements certain tools still lack the desired smoothness. This hinders a cohesive experience making some tools feel disjointed.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Anonymous
Not Specified, 101-500 employees
More than a year
“Perfect and always saves time”
Pros
The software's capability to synchronize contacts and user information is noteworthy.
Cons
Almost perfect but there is a minor hitch when it comes to support.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Not Specified, 500+ employees
Less than a year
“Blackboard Learn is a decent LMS”
Pros
Course Modules and Assessments are easily accessible. Additionally tracking progress on course modules and assignments is straightforward.
Cons
The UI is subpar and it lacks smooth integration with other software solutions.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Theresa
E-Learning, 500+ employees
More than a year
“Blackboard Learn”
Pros
Very userfriendly and navigable for both instructors and students.
Cons
In my role as an instructor the inability to grade on my tablet or phone presents a limitation.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Alice
Translation and Localization, 1-10 employees
More than a year
“Excellent tool for remote learning”
Pros
The software provides an extensive array of features for managing remote learning and monitoring student progress. It supports material uploads for asynchronous learning and live lessons with participant interaction via chat or microphone.
Cons
Some features are counterintuitive to manage necessitating proper training especially concerning asynchronous videos for independent study.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Emma
Graphic Design, 1-10 employees
More than a year
“Great platform for students”
Pros
I appreciate being able to see all classes assignments and grades in one place. Accessing everything for a specific class in one location simplifies the process.
Cons
While occasional maintenance periods occur they are typically brief ranging from a few hours to a day at most.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Fiona
Education Management, 51-100 employees
“Nice platform”
Pros
A solid platform for operating an online school.
Cons
There are other platforms that offer a more costeffective solution and we encountered challenges with clunky integrations.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
7
Functionality
7