Total 525 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars35%
4
Stars40%
3
Stars20%
2
Stars4%
1
Stars1%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Muhammad
Medical Practice, 500+ employees
“Blackboard for university students
Pros
Blackboard serves as an excellent platform for conducting courses uploading course materials setting assessments and promoting discourse on course forums. Its userfriendly particularly benefiting learners in shorter courses with easy access to online support.
Cons
There is room for improvement in customer support and user registration processes can be somewhat complex.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Diana Grace
Education Management, 101-500 employees
“The best LMS under new normal education
Pros
The reviewer appreciates the item analyzer in Blackboard ensuring that tests and assessments align with intended learning outcomes. The use of Respondus for secure exams is also highlighted.
Cons
The platforms limitation in storage capacity is mentioned with each document or video upload occupying a significant portion of Blackboards storage potentially requiring additional storage procurement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Debbie
Education Management, 500+ employees
“Organized Learning Management System
Pros
Blackboard Learn enables productive communication and efficient content management for both teachers and students enhancing the overall learning experience.
Cons
The Android version encounters occasional issues and navigation can be challenging at times affecting the user interface.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Anonymous
Not Specified, 51-100 employees
More than a year
“Effective tool for the education industry
Pros
It possesses a significant number of features and is userfriendly for university learners. There are also engaging collaborative functions.
Cons
In my assessment it could prove challenging for younger learners making it less suitable for higher education.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Mark
Automotive, 500+ employees
More than a year
“excellent for classes
Pros
The way assignments can be organized as online tests via Blackboard is appealing. Virtual tests enable immediate grading.
Cons
Assignments occasionally get hidden within links due to the default layout which is a feature I find unfavorable.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
merve
Education Management, 51-100 employees
Less than 6 months
“The best learning management system in terms of organization and usability
Pros
The simplicity of using Blackboard is enjoyable. Everything is immediately visible and selections are neatly arranged on the left bar.
Cons
Despite initial concerns about pricing our prices have stabilized over the past year and the Blackboard team has been accommodating to our budgetary constraints.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Jamie
Computer Software, 11-50 employees
More than a year
“Reliable where it counts
Pros
Blackboard is an intuitive learning platform with an abundance of features. If needed for school it's feasible with ample training materials and reliable customer support. Its reliability ensures anticipation of outages for both students and instructors.
Cons
The UI until recently exhibited a somewhat stale and outdated appearance. Fortunately it has undergone an update adopting a more modernistic look. However it remains slightly more costly compared to alternatives.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Kelsi
Veterinary, 500+ employees
More than a year
“Best program for higher education
Pros
Extremely easy to use and find courses and tasks. Simple connectivity with peers and professors is facilitated by numerous integrations ensuring program accessibility and adaptability.
Cons
I wish for a more straightforward method to preview upcoming tasks or a customizable task list for better organization.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Cody
Higher Education, 500+ employees
More than a year
“Blackboard works well enough still trying to catch up.
Pros
Blackboard stands as a stable platform with minimal bugs hindering tasks. Its long history contributes to user familiarity with the LMS.
Cons
Despite ongoing major improvements certain tools still lack the desired smoothness. This hinders a cohesive experience making some tools feel disjointed.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Anonymous
Not Specified, 101-500 employees
More than a year
“Perfect and always saves time
Pros
The software's capability to synchronize contacts and user information is noteworthy.
Cons
Almost perfect but there is a minor hitch when it comes to support.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Not Specified, 500+ employees
Less than a year
“Blackboard Learn is a decent LMS
Pros
Course Modules and Assessments are easily accessible. Additionally tracking progress on course modules and assignments is straightforward.
Cons
The UI is subpar and it lacks smooth integration with other software solutions.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Theresa
E-Learning, 500+ employees
More than a year
“Blackboard Learn
Pros
Very userfriendly and navigable for both instructors and students.
Cons
In my role as an instructor the inability to grade on my tablet or phone presents a limitation.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Alice
Translation and Localization, 1-10 employees
More than a year
“Excellent tool for remote learning
Pros
The software provides an extensive array of features for managing remote learning and monitoring student progress. It supports material uploads for asynchronous learning and live lessons with participant interaction via chat or microphone.
Cons
Some features are counterintuitive to manage necessitating proper training especially concerning asynchronous videos for independent study.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Emma
Graphic Design, 1-10 employees
More than a year
“Great platform for students
Pros
I appreciate being able to see all classes assignments and grades in one place. Accessing everything for a specific class in one location simplifies the process.
Cons
While occasional maintenance periods occur they are typically brief ranging from a few hours to a day at most.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Fiona
Education Management, 51-100 employees
“Nice platform
Pros
A solid platform for operating an online school.
Cons
There are other platforms that offer a more costeffective solution and we encountered challenges with clunky integrations.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
7
Functionality
7
Anonymous
Not Specified, 500+ employees
More than a year
“Blackboard Learn is a proven success
Pros
Instructors and Trainers have extensive capabilities in content management within Learn. The primary limits are imposed by institutional factors such as cost security resources and effort.
Cons
The reporting particularly activity reports is less useful than anticipated. It's unclear whether this is due to a design shortfall or a configuration issue in our implementation.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Ariya
E-Learning, 500+ employees
Less than a year
“Blackboard Learn
Pros
Blackboard is simple direct and easily understood. Anyone can become comfortable with it after just two uses. Its adaptability and userfriendliness stand out.
Cons
I was dissatisfied with the software's high tendency to be unreliable experiencing shutdowns freezes or a refusal to accept work or media. The use of Safari may contribute to the problem as Chrome produced different results. Evaluating the platform on various web browsers could address these issues and optimize performance.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Cody
E-Learning, 1-10 employees
Less than a year
“Amazing
Pros
I like having everything in one location and being able to click on a class to find everything for that class in one specific place.
Cons
I believe it is currently performing at its optimal level with no major issues to note.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Eduardo
Renewables & Environment, 1-10 employees
More than a year
“Blackboard learn in a complex fashion
Pros
The platform's expansive design is excellent for consolidating all academic needs into one space. It provides access to a unified calendar facilitating easy visualization of homework projects and tasks. Viewing current classes and course materials is straightforward thanks to the platform's extensive and reliable experience.
Cons
Despite its intricate nature the platform can be overwhelming for students and its accessibility doesn't match up to other competitors in the market.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Michelle
Non-Profit Organization Management, 500+ employees
“Easy to use
Pros
Blackboard is userfriendly for checking online todo items related to my classes.
Cons
I can't think of anything it's extremely userfriendly.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9