Total 525 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

35%

4

Stars

40%

3

Stars

20%

2

Stars

4%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

JM

Joshua M.

Mental Health Care, 1-10 employees

4.0
August 2022

Blackboard is the best learning management system.

Pros

It is simple to use and provides all the features I require, including autograding, the capacity to quickly produce quizzes and text, and the capacity for student participation in discussions. Great notifications and communication are available in one location for simple access. Another excellent feature is the gradebook.

Cons

To make the user interface more user-friendly, additional site navigation shortcuts could be added and clicks could be minimized. As many users prefer external applications for collaboration, communication between students and teachers, and productivity, features that allow for group projects or tasks would be helpful.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

AL

Arturo L.

Advertising and marketing, 1-10 employees

4.0
August 2022

Blackboard: one of the most dependable and user-friendly LMSs available!

Pros

Along with certification administration, expanded enterprise, and social learning features, the package offers content development and virtual classroom functionality. Blackboard Learn is compatible with mobile devices, which has proven to be very useful for us, and is available as managed hosting, self-hosting, or software-as-a-service deployments, allowing learners to access courses while on the go. The system includes an internal calendar so users are aware of deadlines. It also has an activity stream so that urgent messages, projects, and courses rise to the top. Along with e-commerce capabilities that allow customized courses to be sold outside of the company, features such as digital badges for learning successes are accessible.

Cons

The platform does not immediately give us that straightforward look, unlike its competitors in the market, so it may be challenging at first to navigate through the various menus, pages, and courses. However, it can be avoided if, for instance, our school or institution provides us with a brief tutorial on the fundamentals of this software within Blackboard. However, since Blackboard is a platform that provides us with what we need and is one of the best e-learning programs, I honestly do not see many drawbacks to it. With a little bit of updating on its outlook, it may just become a top competitor.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

9

K

Kathy

Government Administration, 500+ employees

More than a year

5.0
August 2022

College user highly recommend for any school

Pros

As a new online student navigating the platform is exceptionally easy. I've tried similar programs that lack the comprehensive features offered by Blackboard.

Cons

There's nothing notable I don't strongly recommend it. I've used other systems that didn't appeal to me.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

P

Paige

Health, Wellness and Fitness, 500+ employees

Less than a year

5.0
August 2022

It works

Pros

Blackboard served as our initial virtual classroom and despite occasional IT issues it performed well setting the standard for other options. Navigation was simple and the features remained relevant.

Cons

Regular issues necessitated reaching out to IT for password resets and reopening exams due to random system errors.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A

Amanda

Law Enforcement, 51-100 employees

More than a year

4.0
August 2022

Blackboard Review

Pros

I favor Blackboard Learn over other software I've used in the past and recently. Its simplicity ensures ease of use for all generations from teachers to students and everyone in between.

Cons

At the moment I don't see a need for any changes.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

Y

Yvonne

Human Resources, 1-10 employees

More than a year

5.0
August 2022

Blackboard Experience

Pros

The platform offers straightforward navigation and swift uploads and downloads.

Cons

I didn't encounter any issues I enjoyed using Blackboard.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A

Aimee

Education Management, 500+ employees

More than a year

5.0
August 2022

BBA Student Review from Concordia University Austin

Pros

I appreciate that this software is a recognizable and easily adaptable learning platform across many colleges.

Cons

I believe there should be a faster response time for problem resolution based on comments and suggestions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lisa

Higher Education, 51-100 employees

More than a year

5.0
August 2022

Great Learning management software

Pros

It was a very userfriendly software that allowed me to manage hybrid and online courses comparable in simplicity to Wordpress.

Cons

The integration with Safe Assign can be somewhat awkward at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

Z

Ziyaad

Computer Software, 500+ employees

More than a year

4.0
August 2022

A good environment for students

Pros

The calendar feature was excellent I frequently checked it to stay organized and monitor due dates. Recordings provided a useful space to revisit previous sessions.

Cons

The inability to import the calendar to Google Calendars or the cumbersome process involved along with confusing points in linking it to the Outlook calendar are notable drawbacks.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

L

lenci

Veterinary, 11-50 employees

More than a year

4.0
August 2022

blackboard

Pros

While I had to use it I found Blackboard easy to navigate with everything accessible as needed.

Cons

Nothing substantial it was quite straightforward and userfriendly.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

J

Jagdish

Education Management, 500+ employees

More than a year

5.0
August 2022

Blackboard Learning and Teaching made fun

Pros

The platform stands out for its ease of use convenience variety of options interactivity development of critical thinking and ample communication options between instructors and students.

Cons

There's nothing significant. If anything they could consider adding more multimedia options for teaching.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

J

Julia

Real Estate, 1-10 employees

More than a year

5.0
August 2022

Great education software

Pros

Blackboard Learn's navigation and organization are straightforward ensuring that files are accessible and understandable to everyone.

Cons

Entering certain tasks can be a timeconsuming process.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

E

Elena

Higher Education, 500+ employees

More than a year

4.0
August 2022

Blackboard Learn Review

Pros

A commendable LMS program widely used in various institutions.

Cons

More users are transitioning to other software like Canvas citing its less appealing visual design.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

K

Khothatso

E-Learning, 1-10 employees

More than a year

4.0
August 2022

A great LMS to use.

Pros

Blackboard Learn is a valuable tool for managing academic endeavors especially during the pandemic facilitating online attendance and providing access to communication and notification features. It is userfriendly and encompasses all necessary elements.

Cons

Initially the software would occasionally log me out during classes but aside from that I haven't encountered any issues.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

Q

Qudsia

Education Management, 500+ employees

More than a year

4.0
August 2022

Blackboard Learn Review

Pros

The platform effectively organizes and manages virtual learning making it easy to categorize files and the unique testing tools it offers are both helpful and distinct.

Cons

I dislike the lack of direct and effortless communication with classmates and professors on Blackboard.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

E

Essence

E-Learning, 11-50 employees

More than a year

3.0
August 2022

Canvas is better

Pros

I appreciate the course arrangement and the regular updates on assignments.

Cons

The entire platform needs a style update it's somewhat challenging to navigate its features.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

7

C

Chris

Photography, 1-10 employees

More than a year

4.0
August 2022

Used as a student and instructor

Pros

Blackboard has all the necessary features for content creation or consumption. It was my primary tool for uploading content for students with discussion boards and threads aiding in easy grade tracking. The chat system was a great addition and proved essential during my student days.

Cons

Apart from the occasional password change there weren't too many issues.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

S

Steven

E-Learning, 500+ employees

More than a year

5.0
July 2022

Adjunct Professor Blackboard Learn

Pros

It was userfriendly for both me and my students.

Cons

Unfortunately our university switched to Canvas preventing me from using the product any longer. However during the years I used it it consistently performed well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

S

Sital

Military, 500+ employees

More than a year

5.0
July 2022

Blackboard

Pros

Most online school systems utilize this software for educational purposes due to its ease of use.

Cons

There's not much wrong with the software it's easy to use and check classes grades and professor feedback.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

S

Sean

Information Technology and Services, 51-100 employees

More than a year

4.0
July 2022

Blackboard Usage

Pros

Blackboard Learn offers a plethora of features numerous integrations and is wellsuited for users on the go. As a student having visibility into my daily course load and assignments was invaluable.

Cons

Blackboard appears to be the original webbased learning environment and updates are not always in line with modern devices. Some screens don't fit well on my smartphone or laptop.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7