Total 525 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars35%
4
Stars40%
3
Stars20%
2
Stars4%
1
Stars1%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Joshua M.
Mental Health Care, 1-10 employees
“Blackboard is the best learning management system.
Pros
It is simple to use and provides all the features I require, including autograding, the capacity to quickly produce quizzes and text, and the capacity for student participation in discussions. Great notifications and communication are available in one location for simple access. Another excellent feature is the gradebook.
Cons
To make the user interface more user-friendly, additional site navigation shortcuts could be added and clicks could be minimized. As many users prefer external applications for collaboration, communication between students and teachers, and productivity, features that allow for group projects or tasks would be helpful.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Arturo L.
Advertising and marketing, 1-10 employees
“Blackboard: one of the most dependable and user-friendly LMSs available!
Pros
Along with certification administration, expanded enterprise, and social learning features, the package offers content development and virtual classroom functionality. Blackboard Learn is compatible with mobile devices, which has proven to be very useful for us, and is available as managed hosting, self-hosting, or software-as-a-service deployments, allowing learners to access courses while on the go. The system includes an internal calendar so users are aware of deadlines. It also has an activity stream so that urgent messages, projects, and courses rise to the top. Along with e-commerce capabilities that allow customized courses to be sold outside of the company, features such as digital badges for learning successes are accessible.
Cons
The platform does not immediately give us that straightforward look, unlike its competitors in the market, so it may be challenging at first to navigate through the various menus, pages, and courses. However, it can be avoided if, for instance, our school or institution provides us with a brief tutorial on the fundamentals of this software within Blackboard. However, since Blackboard is a platform that provides us with what we need and is one of the best e-learning programs, I honestly do not see many drawbacks to it. With a little bit of updating on its outlook, it may just become a top competitor.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Kathy
Government Administration, 500+ employees
More than a year
“College user highly recommend for any school
Pros
As a new online student navigating the platform is exceptionally easy. I've tried similar programs that lack the comprehensive features offered by Blackboard.
Cons
There's nothing notable I don't strongly recommend it. I've used other systems that didn't appeal to me.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Paige
Health, Wellness and Fitness, 500+ employees
Less than a year
“It works
Pros
Blackboard served as our initial virtual classroom and despite occasional IT issues it performed well setting the standard for other options. Navigation was simple and the features remained relevant.
Cons
Regular issues necessitated reaching out to IT for password resets and reopening exams due to random system errors.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Amanda
Law Enforcement, 51-100 employees
More than a year
“Blackboard Review
Pros
I favor Blackboard Learn over other software I've used in the past and recently. Its simplicity ensures ease of use for all generations from teachers to students and everyone in between.
Cons
At the moment I don't see a need for any changes.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Yvonne
Human Resources, 1-10 employees
More than a year
“Blackboard Experience
Pros
The platform offers straightforward navigation and swift uploads and downloads.
Cons
I didn't encounter any issues I enjoyed using Blackboard.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Aimee
Education Management, 500+ employees
More than a year
“BBA Student Review from Concordia University Austin
Pros
I appreciate that this software is a recognizable and easily adaptable learning platform across many colleges.
Cons
I believe there should be a faster response time for problem resolution based on comments and suggestions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lisa
Higher Education, 51-100 employees
More than a year
“Great Learning management software
Pros
It was a very userfriendly software that allowed me to manage hybrid and online courses comparable in simplicity to Wordpress.
Cons
The integration with Safe Assign can be somewhat awkward at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Ziyaad
Computer Software, 500+ employees
More than a year
“A good environment for students
Pros
The calendar feature was excellent I frequently checked it to stay organized and monitor due dates. Recordings provided a useful space to revisit previous sessions.
Cons
The inability to import the calendar to Google Calendars or the cumbersome process involved along with confusing points in linking it to the Outlook calendar are notable drawbacks.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
lenci
Veterinary, 11-50 employees
More than a year
“blackboard
Pros
While I had to use it I found Blackboard easy to navigate with everything accessible as needed.
Cons
Nothing substantial it was quite straightforward and userfriendly.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Jagdish
Education Management, 500+ employees
More than a year
“Blackboard Learning and Teaching made fun
Pros
The platform stands out for its ease of use convenience variety of options interactivity development of critical thinking and ample communication options between instructors and students.
Cons
There's nothing significant. If anything they could consider adding more multimedia options for teaching.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Julia
Real Estate, 1-10 employees
More than a year
“Great education software
Pros
Blackboard Learn's navigation and organization are straightforward ensuring that files are accessible and understandable to everyone.
Cons
Entering certain tasks can be a timeconsuming process.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Elena
Higher Education, 500+ employees
More than a year
“Blackboard Learn Review
Pros
A commendable LMS program widely used in various institutions.
Cons
More users are transitioning to other software like Canvas citing its less appealing visual design.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Khothatso
E-Learning, 1-10 employees
More than a year
“A great LMS to use.
Pros
Blackboard Learn is a valuable tool for managing academic endeavors especially during the pandemic facilitating online attendance and providing access to communication and notification features. It is userfriendly and encompasses all necessary elements.
Cons
Initially the software would occasionally log me out during classes but aside from that I haven't encountered any issues.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Qudsia
Education Management, 500+ employees
More than a year
“Blackboard Learn Review
Pros
The platform effectively organizes and manages virtual learning making it easy to categorize files and the unique testing tools it offers are both helpful and distinct.
Cons
I dislike the lack of direct and effortless communication with classmates and professors on Blackboard.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Essence
E-Learning, 11-50 employees
More than a year
“Canvas is better
Pros
I appreciate the course arrangement and the regular updates on assignments.
Cons
The entire platform needs a style update it's somewhat challenging to navigate its features.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
6
Functionality
7
Chris
Photography, 1-10 employees
More than a year
“Used as a student and instructor
Pros
Blackboard has all the necessary features for content creation or consumption. It was my primary tool for uploading content for students with discussion boards and threads aiding in easy grade tracking. The chat system was a great addition and proved essential during my student days.
Cons
Apart from the occasional password change there weren't too many issues.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Steven
E-Learning, 500+ employees
More than a year
“Adjunct Professor Blackboard Learn
Pros
It was userfriendly for both me and my students.
Cons
Unfortunately our university switched to Canvas preventing me from using the product any longer. However during the years I used it it consistently performed well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Sital
Military, 500+ employees
More than a year
“Blackboard
Pros
Most online school systems utilize this software for educational purposes due to its ease of use.
Cons
There's not much wrong with the software it's easy to use and check classes grades and professor feedback.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Sean
Information Technology and Services, 51-100 employees
More than a year
“Blackboard Usage
Pros
Blackboard Learn offers a plethora of features numerous integrations and is wellsuited for users on the go. As a student having visibility into my daily course load and assignments was invaluable.
Cons
Blackboard appears to be the original webbased learning environment and updates are not always in line with modern devices. Some screens don't fit well on my smartphone or laptop.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7