Anonymous
Not Specified, 500+ employees
More than a year
“Blackboard Learn is a proven success”
Pros
Instructors and Trainers have extensive capabilities in content management within Learn. The primary limits are imposed by institutional factors such as cost security resources and effort.
Cons
The reporting particularly activity reports is less useful than anticipated. It's unclear whether this is due to a design shortfall or a configuration issue in our implementation.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Ariya
E-Learning, 500+ employees
Less than a year
“Blackboard Learn”
Pros
Blackboard is simple direct and easily understood. Anyone can become comfortable with it after just two uses. Its adaptability and userfriendliness stand out.
Cons
I was dissatisfied with the software's high tendency to be unreliable experiencing shutdowns freezes or a refusal to accept work or media. The use of Safari may contribute to the problem as Chrome produced different results. Evaluating the platform on various web browsers could address these issues and optimize performance.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Cody
E-Learning, 1-10 employees
Less than a year
“Amazing”
Pros
I like having everything in one location and being able to click on a class to find everything for that class in one specific place.
Cons
I believe it is currently performing at its optimal level with no major issues to note.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Eduardo
Renewables & Environment, 1-10 employees
More than a year
“Blackboard learn in a complex fashion”
Pros
The platform's expansive design is excellent for consolidating all academic needs into one space. It provides access to a unified calendar facilitating easy visualization of homework projects and tasks. Viewing current classes and course materials is straightforward thanks to the platform's extensive and reliable experience.
Cons
Despite its intricate nature the platform can be overwhelming for students and its accessibility doesn't match up to other competitors in the market.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Michelle
Non-Profit Organization Management, 500+ employees
“Easy to use”
Pros
Blackboard is userfriendly for checking online todo items related to my classes.
Cons
I can't think of anything it's extremely userfriendly.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Joshua M.
Mental Health Care, 1-10 employees
“Blackboard is the best learning management system.”
Pros
It is simple to use and provides all the features I require, including autograding, the capacity to quickly produce quizzes and text, and the capacity for student participation in discussions. Great notifications and communication are available in one location for simple access. Another excellent feature is the gradebook.
Cons
To make the user interface more user-friendly, additional site navigation shortcuts could be added and clicks could be minimized. As many users prefer external applications for collaboration, communication between students and teachers, and productivity, features that allow for group projects or tasks would be helpful.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Arturo L.
Advertising and marketing, 1-10 employees
“Blackboard: one of the most dependable and user-friendly LMSs available!”
Pros
Along with certification administration, expanded enterprise, and social learning features, the package offers content development and virtual classroom functionality. Blackboard Learn is compatible with mobile devices, which has proven to be very useful for us, and is available as managed hosting, self-hosting, or software-as-a-service deployments, allowing learners to access courses while on the go. The system includes an internal calendar so users are aware of deadlines. It also has an activity stream so that urgent messages, projects, and courses rise to the top. Along with e-commerce capabilities that allow customized courses to be sold outside of the company, features such as digital badges for learning successes are accessible.
Cons
The platform does not immediately give us that straightforward look, unlike its competitors in the market, so it may be challenging at first to navigate through the various menus, pages, and courses. However, it can be avoided if, for instance, our school or institution provides us with a brief tutorial on the fundamentals of this software within Blackboard. However, since Blackboard is a platform that provides us with what we need and is one of the best e-learning programs, I honestly do not see many drawbacks to it. With a little bit of updating on its outlook, it may just become a top competitor.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Kathy
Government Administration, 500+ employees
More than a year
“College user highly recommend for any school”
Pros
As a new online student navigating the platform is exceptionally easy. I've tried similar programs that lack the comprehensive features offered by Blackboard.
Cons
There's nothing notable I don't strongly recommend it. I've used other systems that didn't appeal to me.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Paige
Health, Wellness and Fitness, 500+ employees
Less than a year
“It works”
Pros
Blackboard served as our initial virtual classroom and despite occasional IT issues it performed well setting the standard for other options. Navigation was simple and the features remained relevant.
Cons
Regular issues necessitated reaching out to IT for password resets and reopening exams due to random system errors.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Amanda
Law Enforcement, 51-100 employees
More than a year
“Blackboard Review”
Pros
I favor Blackboard Learn over other software I've used in the past and recently. Its simplicity ensures ease of use for all generations from teachers to students and everyone in between.
Cons
At the moment I don't see a need for any changes.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Yvonne
Human Resources, 1-10 employees
More than a year
“Blackboard Experience”
Pros
The platform offers straightforward navigation and swift uploads and downloads.
Cons
I didn't encounter any issues I enjoyed using Blackboard.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Aimee
Education Management, 500+ employees
More than a year
“BBA Student Review from Concordia University Austin”
Pros
I appreciate that this software is a recognizable and easily adaptable learning platform across many colleges.
Cons
I believe there should be a faster response time for problem resolution based on comments and suggestions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lisa
Higher Education, 51-100 employees
More than a year
“Great Learning management software”
Pros
It was a very userfriendly software that allowed me to manage hybrid and online courses comparable in simplicity to Wordpress.
Cons
The integration with Safe Assign can be somewhat awkward at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Ziyaad
Computer Software, 500+ employees
More than a year
“A good environment for students”
Pros
The calendar feature was excellent I frequently checked it to stay organized and monitor due dates. Recordings provided a useful space to revisit previous sessions.
Cons
The inability to import the calendar to Google Calendars or the cumbersome process involved along with confusing points in linking it to the Outlook calendar are notable drawbacks.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
lenci
Veterinary, 11-50 employees
More than a year
“blackboard”
Pros
While I had to use it I found Blackboard easy to navigate with everything accessible as needed.
Cons
Nothing substantial it was quite straightforward and userfriendly.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Jagdish
Education Management, 500+ employees
More than a year
“Blackboard Learning and Teaching made fun”
Pros
The platform stands out for its ease of use convenience variety of options interactivity development of critical thinking and ample communication options between instructors and students.
Cons
There's nothing significant. If anything they could consider adding more multimedia options for teaching.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Julia
Real Estate, 1-10 employees
More than a year
“Great education software”
Pros
Blackboard Learn's navigation and organization are straightforward ensuring that files are accessible and understandable to everyone.
Cons
Entering certain tasks can be a timeconsuming process.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Elena
Higher Education, 500+ employees
More than a year
“Blackboard Learn Review”
Pros
A commendable LMS program widely used in various institutions.
Cons
More users are transitioning to other software like Canvas citing its less appealing visual design.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Khothatso
E-Learning, 1-10 employees
More than a year
“A great LMS to use.”
Pros
Blackboard Learn is a valuable tool for managing academic endeavors especially during the pandemic facilitating online attendance and providing access to communication and notification features. It is userfriendly and encompasses all necessary elements.
Cons
Initially the software would occasionally log me out during classes but aside from that I haven't encountered any issues.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Qudsia
Education Management, 500+ employees
More than a year
“Blackboard Learn Review”
Pros
The platform effectively organizes and manages virtual learning making it easy to categorize files and the unique testing tools it offers are both helpful and distinct.
Cons
I dislike the lack of direct and effortless communication with classmates and professors on Blackboard.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7