Total 525 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

35%

4

Stars

40%

3

Stars

20%

2

Stars

4%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 51-100 employees

More than a year

5.0
July 2022

Blackboard Learner made mobile learning easier

Pros

Blackboard Learn is a valuable platform for training and teaching offering easy access and providing a positive online learning experience.

Cons

A very compact and welldesigned system for online learning.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

J

Joshua

Mental Health Care, 1-10 employees

More than a year

3.0
July 2022

Great LMS for school or uni

Pros

Blackboard is a reliable and userfriendly LMS that requires minimal direction or training for new users. Communication and notifications are consolidated for easy access and the gradebook is a fantastic feature presenting all assessment information in one place. The submission process allows users to thoroughly review documents and similarity reports before submission.

Cons

The UI could benefit from an update to enhance userfriendliness reducing clicks and adding more shortcuts for site navigation. Features supporting collaboration in group projectstasks would be useful as many users prefer external software for these purposes. However it remains perfectly adequate for users familiar with the LMS.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

6

M

Maddie

E-Learning, 1-10 employees

More than a year

4.0
July 2022

Blackboard for learning

Pros

Blackboard is highly effective for online learning.

Cons

It takes time to learn all the functions but once mastered it becomes a great platform.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

A

Amelia

Hospital & Health Care, 500+ employees

More than a year

5.0
July 2022

Reliable Software

Pros

We've been using Blackboard for over ten years and on the med school side it is absolutely essential. Without it our school year would not be successful. We have never encountered major outages or issues with the software.

Cons

While students quickly grasp the platform faculty and staff often require multiple training sessions. It takes a bit of time to become accustomed to using the software.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
July 2022

Great LMS

Pros

Blackboard ensures simplicity making it easy for students to navigate in a world increasingly reliant on technology.

Cons

The representation of grades and assignments could see enhancements. Occasionally assignments display multiple times causing confusion.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

P

Pancham

Mechanical or Industrial Engineering, 51-100 employees

More than a year

5.0
July 2022

The standard for Student teacher interface

Pros

Convenient features include easy access to assignments upload options a QA feature for professor queries and timely notifications.

Cons

The user interface appears outdated sometimes showing signs of clunkiness and bugs and has a slightly lower rate of adoptability.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

K

Kaley

Education Management, 101-500 employees

Less than 6 months

4.0
July 2022

Easy to use

Pros

The ability to view the dashboard and have everything in a unified space is appreciated.

Cons

It might benefit from updates for improved usability but overall it remains a satisfactory product.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

E

Elena

E-Learning, 500+ employees

More than a year

5.0
July 2022

Using BB

Pros

Userfriendly and straightforward requiring minimal time to become accustomed to the product.

Cons

Insufficient functionality lacking options for embedded videos with the inability to insert links or audio files within the learning module body only below.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

10

M

Mark

Hospital & Health Care, 500+ employees

More than a year

5.0
July 2022

You'll feel smarter for using it

Pros

Blackboard Learn stands out as a superb educational tool prioritizing smooth navigation for learners instilling confidence with its recognized logo.

Cons

No significant issues. While the product used to be somewhat clunky Blackboard is now responsive and delivers what users desire.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

More than a year

3.0
July 2022

Rely confusing to use not nice to look at

Pros

Commendable for its simplicity and easy access to classroom details.

Cons

The browser isn't designed for phone usage resulting in awkward page cropping. The overall theme is plain and lacks appeal for learning.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

7

Y

Yasmeen

Telecommunications, 500+ employees

Less than a year

4.0
July 2022

Good but Could be Better

Pros

Positive aspects include a side navigation menu and scheduled notifications preventing constant disruptions.

Cons

Navigating on Blackboard wasn't enjoyable making it challenging to find needed information due to an unhelpful interface.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

H

Heejin

Non-Profit Organization Management, 11-50 employees

More than a year

4.0
July 2022

Not the best

Pros

Blackboard conveniently consolidates grade books online forum discussions and class materials. However its interface is somewhat dated and lacks the latest technology.

Cons

Blackboard lacks the latest technology and user interface. The website looks outdated and transitioning to Canvas a more techsavvy option was a welcome change.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

JR

Joseph Reinhart

Education Management, 51-100 employees

4.0
June 2022

It enables us to create a great and effective learning environment.

Pros

Blackboard has all the necessary tools to create a great and effective online learning environment. I personally like the LTI tools, which you can integrate into Blackboard to be successful. Also, it is user-friendly and you dont have to be a tech genius to manage the tools.

Cons

Ive heard from senior professors about how challenging it is to add content to BB. The fact that course materials and syllabi are occasionally mixed up with other materials in other parts is proof of this.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

NM

Nicki M.

E-Learning, 500+ employees

5.0
June 2022

A Blackboard LMS review.

Pros

Where does one even begin to describe how great Blackboard LMS is? The simplicity of this products know-how is one of its best qualities. When we first started using Blackboard LMS, I spent less than two hours teaching a sizable section of our staff how to use Blackboard. As a result, organizing a classroom is now simpler than it has been in ten years.

Cons

If you switch to this LMS from another, installation may be troublesome and time-consuming. Despite our good fortune, we still encountered issues when we transitioned. Even though it was annoying, this was done during the summer, when enrollment was the lowest.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

10

B

Ben

Restaurants, 51-100 employees

More than a year

5.0
June 2022

Helpful

Pros

Liked for its appealing and inviting look found easy to use and quick to become familiar with.

Cons

Some settings for certain features were challenging to locate.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

D

Dori

Education Management, 51-100 employees

More than a year

4.0
June 2022

Teach on blackboard

Pros

Positive sentiments toward Blackboard Collaborate citing appreciation for grading and document saving capabilities.

Cons

Initially it was challenging to learn requiring assistance.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

A

Ajay

Education Management, 500+ employees

Less than a year

4.0
June 2022

A substantial learning management system for students

Pros

Easy navigation between courses accessing class files joining sessions uploading assignments and accessing tests and quizzes are highlighted as strengths.

Cons

The interface design could benefit from some tweaking.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

MM

Moustafa Medhat

Medical Devices, 500+ employees

Less than a year

4.0
June 2022

My Review of Blackboard Learn

Pros

Blackboard Learn is lauded for its userfriendly nature efficient notification system and a dashboard highlighting university news.

Cons

Blackboard Learn lacks interactive tools for use with tutors faces occasional signin lags and lacks customizable themes.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

H

Hannah

Construction, 11-50 employees

More than a year

5.0
June 2022

Easy to Use

Pros

Praised for its easy navigation Blackboard is credited with streamlining the learning process by making it easy to find specific sections of classes.

Cons

Video streaming from uploaded videos isn't optimal when shared from Zoom.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

P

Prutha

Education Management, 500+ employees

More than a year

5.0
June 2022

Great LMS for University

Pros

Appreciation for Blackboard's capabilities expressed both as a user and administrator emphasizing its efficacy in facilitating communication within courses.

Cons

Limited activity tracking for students and visuals could be improved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8