Total 525 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars35%
4
Stars40%
3
Stars20%
2
Stars4%
1
Stars1%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Julie
Restaurants, 11-50 employees
“A great platform for students but could use improvement.
Pros
Acknowledged as an easy and accessible platform with room for improvement in certain aspects related to courses grades and assignments.
Cons
The appearance is somewhat outdated it could be more modernized for increased efficiency but it still gets the job done.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Anonymous
Not Specified, 500+ employees
More than a year
“Blackboard A genuine Review
Pros
Blackboard is commended for its ease of use integration capabilities and appfriendly design.
Cons
Add a what if feature for grading allowing students to calculate potential scores based on hypothetical scores.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Daniel
Retail, 101-500 employees
More than a year
“Blackboard for college students
Pros
Recognized as the easiest software with properties that outshine similar webinars providing a seamless user experience.
Cons
Sometimes errors occur that cannot be resolved even with a good internet connection such as the unexplained Error 404.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Laura
Higher Education, 500+ employees
More than a year
“BB Learnthe old workhouse
Pros
Liked for its powerful features and security measures.
Cons
Blackboard is a frustrating program one of the first LMS programs with a clunky design and outdated UXUI. The lack of logical design for buttons and search areas is aggravating. It requires immediate improvements in visual design and UXUI.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Arturo
Marketing and Advertising, 1-10 employees
More than a year
“Your new classroom digital
Pros
As a student the ease of navigating the interface and switching between courses is valued. The platform is praised for its excellence in education with rare occurrences of crashes or difficulties.
Cons
Navigating through different menuspagescourses may be challenging initially due to a less friendly view. However a small tutorial can help users understand the essentials.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Bret
Higher Education, 500+ employees
More than a year
“After over 6 years with BlackBoard you get used to it
Pros
Highlighted features include the ability to create quizzes embed media set up a gradebook and select language preferences.
Cons
BlackBoard Learn has limitations such as restricted modifications to the look of course sites and challenges with partial credit in assessments. The grade organization is also not favored.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Cesar
Higher Education, 101-500 employees
More than a year
“Practical Learning Tool
Pros
Appreciated for the versatility of each section within the program.
Cons
The discussion forums need improvement.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Evelyn
Hospital & Health Care, 1-10 employees
More than a year
“Very easy to use
Pros
Enjoyment of Blackboard during school is expressed emphasizing the integration of meetings within the app and the convenience of accessing various features in one place.
Cons
Quality issues and audio problems were occasionally experienced during meetings.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Mary
Higher Education, 500+ employees
More than a year
“Review on Blackboard Learn
Pros
The preferred communication format on Blackboard is praised specifically for its easy visibility of weekly announcements from professors.
Cons
The app's format is confusing with difficulty accessing material due to multiple tabs instead of a comprehensive dashboard.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Irina
E-Learning, 51-100 employees
More than a year
“blackboard
Pros
Acknowledged as a great platform for uploading and viewing assignments engaging with professors and checking grades.
Cons
Very glitchy at times when it worked it performed well but navigating became challenging during glitches.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Juan Carlos
Food & Beverages, 11-50 employees
More than a year
“For university
Pros
Liked the organized structure of courses making them easy to find within the platform.
Cons
Frequent crashes led to a sense of insecurity when uploading assignments.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Mahmut Halil
Research, 500+ employees
More than a year
“A necessary software for online education future
Pros
The browser interface remains userfriendly and straightforward. Regular updates ensure optimal software performance fostering effective communication between learners and course leaders.
Cons
The mobile application for the software lacks stability and is not userfriendly. Additionally customizing the interface proves to be a somewhat complex task.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Aidin
Media Production, 1-10 employees
More than a year
“Blackboard could be better
Pros
Blackboard functions as an easily accessible and editable software platform ensuring an exceptionally high level of userfriendliness.
Cons
The software's graphical user interface GUI is poorly managed and the backend components accessible to us are not beneficial.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than a year
“A bit expensive but has its upsides
Pros
Blackboard Learn efficiently streamlines online learning offering an intuitive experience for both students and lecturers. It supports progress tracking studentcreated content and integrates seamlessly with Zoom.
Cons
There is room for improvement in the interface which can be occasionally clunky and may pose a steep learning curve especially for those less techsavvy. The formatting capabilities should be enhanced to allow for more creative outputs.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Jennifer
Research, 500+ employees
More than a year
“Blackboard is the best learning management software I've used
Pros
Blackboard is intuitive and userfriendly encompassing all essential functionalities expected from a learning management software including uploading work setting deadlines and accessing grades.
Cons
The deadline feature operates on a minutetominute basis which can be problematic for individuals uploading their work at the last minute.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Stephanie
E-Learning, 500+ employees
More than a year
“Great Platform For My College Courses
Pros
A significant feature of Blackboard Learn is its userfriendly navigation for accessing college courses. The calendar displays due dates for each class and notifications for graded assignments are particularly appreciated.
Cons
Blackboard suffers from occasional outages and glitches and there is a lack of timely notifications about when these issues will be resolved. The interface can be confusing requiring some time for users to become accustomed to it.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Akeema
Consumer Services, 1-10 employees
More than a year
“The original higher learning software
Pros
Blackboard impressively organizes classes for students providing a clear view of course breakdowns.
Cons
The overall software can be confusing for those without prior experience. While it has its merits as the original learning software some users prefer Canvas.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Linda
Education Management, 500+ employees
More than a year
“Decent product
Pros
The standout feature of Blackboard particularly its new version Ultra lies in its modern and userfriendly interface.
Cons
It lacks several features present in competing Learning Management Systems LMS such as the ability to automatically update content across courses.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Sam
Education Management, 500+ employees
Less than 6 months
“Blackboard Learn is a Great Help
Pros
Blackboard proves invaluable by centralizing all course content making it accessible to students anytime anywhere facilitating remote learning. The digital submission of assignments reduces paper usage and the ability to make instant document changes benefits student learning.
Cons
Blackboard has been more than satisfactory with the only potential drawback being occasional systemwide crashes though these are infrequent enough not to be a major concern.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Bhavin
Hospitality, 1-10 employees
More than a year
“Best College software
Pros
My experience with Blackboard Learn during undergraduate courses was enjoyable. While the navigation system posed a learning curve the overall layout was welldesigned.
Cons
The occasional offline maintenance updates are the least liked aspect of this software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9