Dori
Education Management, 51-100 employees
More than a year
“Teach on blackboard”
Pros
Positive sentiments toward Blackboard Collaborate citing appreciation for grading and document saving capabilities.
Cons
Initially it was challenging to learn requiring assistance.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Ajay
Education Management, 500+ employees
Less than a year
“A substantial learning management system for students”
Pros
Easy navigation between courses accessing class files joining sessions uploading assignments and accessing tests and quizzes are highlighted as strengths.
Cons
The interface design could benefit from some tweaking.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Moustafa Medhat
Medical Devices, 500+ employees
Less than a year
“My Review of Blackboard Learn”
Pros
Blackboard Learn is lauded for its userfriendly nature efficient notification system and a dashboard highlighting university news.
Cons
Blackboard Learn lacks interactive tools for use with tutors faces occasional signin lags and lacks customizable themes.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Hannah
Construction, 11-50 employees
More than a year
“Easy to Use”
Pros
Praised for its easy navigation Blackboard is credited with streamlining the learning process by making it easy to find specific sections of classes.
Cons
Video streaming from uploaded videos isn't optimal when shared from Zoom.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Prutha
Education Management, 500+ employees
More than a year
“Great LMS for University”
Pros
Appreciation for Blackboard's capabilities expressed both as a user and administrator emphasizing its efficacy in facilitating communication within courses.
Cons
Limited activity tracking for students and visuals could be improved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Julie
Restaurants, 11-50 employees
“A great platform for students but could use improvement.”
Pros
Acknowledged as an easy and accessible platform with room for improvement in certain aspects related to courses grades and assignments.
Cons
The appearance is somewhat outdated it could be more modernized for increased efficiency but it still gets the job done.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Anonymous
Not Specified, 500+ employees
More than a year
“Blackboard A genuine Review”
Pros
Blackboard is commended for its ease of use integration capabilities and appfriendly design.
Cons
Add a what if feature for grading allowing students to calculate potential scores based on hypothetical scores.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Daniel
Retail, 101-500 employees
More than a year
“Blackboard for college students”
Pros
Recognized as the easiest software with properties that outshine similar webinars providing a seamless user experience.
Cons
Sometimes errors occur that cannot be resolved even with a good internet connection such as the unexplained Error 404.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Laura
Higher Education, 500+ employees
More than a year
“BB Learnthe old workhouse”
Pros
Liked for its powerful features and security measures.
Cons
Blackboard is a frustrating program one of the first LMS programs with a clunky design and outdated UXUI. The lack of logical design for buttons and search areas is aggravating. It requires immediate improvements in visual design and UXUI.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Arturo
Marketing and Advertising, 1-10 employees
More than a year
“Your new classroom digital”
Pros
As a student the ease of navigating the interface and switching between courses is valued. The platform is praised for its excellence in education with rare occurrences of crashes or difficulties.
Cons
Navigating through different menuspagescourses may be challenging initially due to a less friendly view. However a small tutorial can help users understand the essentials.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Bret
Higher Education, 500+ employees
More than a year
“After over 6 years with BlackBoard you get used to it”
Pros
Highlighted features include the ability to create quizzes embed media set up a gradebook and select language preferences.
Cons
BlackBoard Learn has limitations such as restricted modifications to the look of course sites and challenges with partial credit in assessments. The grade organization is also not favored.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Cesar
Higher Education, 101-500 employees
More than a year
“Practical Learning Tool”
Pros
Appreciated for the versatility of each section within the program.
Cons
The discussion forums need improvement.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Evelyn
Hospital & Health Care, 1-10 employees
More than a year
“Very easy to use”
Pros
Enjoyment of Blackboard during school is expressed emphasizing the integration of meetings within the app and the convenience of accessing various features in one place.
Cons
Quality issues and audio problems were occasionally experienced during meetings.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Mary
Higher Education, 500+ employees
More than a year
“Review on Blackboard Learn”
Pros
The preferred communication format on Blackboard is praised specifically for its easy visibility of weekly announcements from professors.
Cons
The app's format is confusing with difficulty accessing material due to multiple tabs instead of a comprehensive dashboard.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Irina
E-Learning, 51-100 employees
More than a year
“blackboard”
Pros
Acknowledged as a great platform for uploading and viewing assignments engaging with professors and checking grades.
Cons
Very glitchy at times when it worked it performed well but navigating became challenging during glitches.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Juan Carlos
Food & Beverages, 11-50 employees
More than a year
“For university”
Pros
Liked the organized structure of courses making them easy to find within the platform.
Cons
Frequent crashes led to a sense of insecurity when uploading assignments.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Mahmut Halil
Research, 500+ employees
More than a year
“A necessary software for online education future”
Pros
The browser interface remains userfriendly and straightforward. Regular updates ensure optimal software performance fostering effective communication between learners and course leaders.
Cons
The mobile application for the software lacks stability and is not userfriendly. Additionally customizing the interface proves to be a somewhat complex task.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Aidin
Media Production, 1-10 employees
More than a year
“Blackboard could be better”
Pros
Blackboard functions as an easily accessible and editable software platform ensuring an exceptionally high level of userfriendliness.
Cons
The software's graphical user interface GUI is poorly managed and the backend components accessible to us are not beneficial.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than a year
“A bit expensive but has its upsides”
Pros
Blackboard Learn efficiently streamlines online learning offering an intuitive experience for both students and lecturers. It supports progress tracking studentcreated content and integrates seamlessly with Zoom.
Cons
There is room for improvement in the interface which can be occasionally clunky and may pose a steep learning curve especially for those less techsavvy. The formatting capabilities should be enhanced to allow for more creative outputs.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Jennifer
Research, 500+ employees
More than a year
“Blackboard is the best learning management software I've used”
Pros
Blackboard is intuitive and userfriendly encompassing all essential functionalities expected from a learning management software including uploading work setting deadlines and accessing grades.
Cons
The deadline feature operates on a minutetominute basis which can be problematic for individuals uploading their work at the last minute.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9