Total 525 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

35%

4

Stars

40%

3

Stars

20%

2

Stars

4%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

J

Julie

Restaurants, 11-50 employees

4.0
June 2022

A great platform for students but could use improvement.

Pros

Acknowledged as an easy and accessible platform with room for improvement in certain aspects related to courses grades and assignments.

Cons

The appearance is somewhat outdated it could be more modernized for increased efficiency but it still gets the job done.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
June 2022

Blackboard A genuine Review

Pros

Blackboard is commended for its ease of use integration capabilities and appfriendly design.

Cons

Add a what if feature for grading allowing students to calculate potential scores based on hypothetical scores.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

D

Daniel

Retail, 101-500 employees

More than a year

4.0
May 2022

Blackboard for college students

Pros

Recognized as the easiest software with properties that outshine similar webinars providing a seamless user experience.

Cons

Sometimes errors occur that cannot be resolved even with a good internet connection such as the unexplained Error 404.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

L

Laura

Higher Education, 500+ employees

More than a year

3.0
May 2022

BB Learnthe old workhouse

Pros

Liked for its powerful features and security measures.

Cons

Blackboard is a frustrating program one of the first LMS programs with a clunky design and outdated UXUI. The lack of logical design for buttons and search areas is aggravating. It requires immediate improvements in visual design and UXUI.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

A

Arturo

Marketing and Advertising, 1-10 employees

More than a year

4.0
May 2022

Your new classroom digital

Pros

As a student the ease of navigating the interface and switching between courses is valued. The platform is praised for its excellence in education with rare occurrences of crashes or difficulties.

Cons

Navigating through different menuspagescourses may be challenging initially due to a less friendly view. However a small tutorial can help users understand the essentials.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

B

Bret

Higher Education, 500+ employees

More than a year

4.0
May 2022

After over 6 years with BlackBoard you get used to it

Pros

Highlighted features include the ability to create quizzes embed media set up a gradebook and select language preferences.

Cons

BlackBoard Learn has limitations such as restricted modifications to the look of course sites and challenges with partial credit in assessments. The grade organization is also not favored.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

C

Cesar

Higher Education, 101-500 employees

More than a year

5.0
May 2022

Practical Learning Tool

Pros

Appreciated for the versatility of each section within the program.

Cons

The discussion forums need improvement.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

E

Evelyn

Hospital & Health Care, 1-10 employees

More than a year

5.0
May 2022

Very easy to use

Pros

Enjoyment of Blackboard during school is expressed emphasizing the integration of meetings within the app and the convenience of accessing various features in one place.

Cons

Quality issues and audio problems were occasionally experienced during meetings.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M

Mary

Higher Education, 500+ employees

More than a year

4.0
May 2022

Review on Blackboard Learn

Pros

The preferred communication format on Blackboard is praised specifically for its easy visibility of weekly announcements from professors.

Cons

The app's format is confusing with difficulty accessing material due to multiple tabs instead of a comprehensive dashboard.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

I

Irina

E-Learning, 51-100 employees

More than a year

5.0
May 2022

blackboard

Pros

Acknowledged as a great platform for uploading and viewing assignments engaging with professors and checking grades.

Cons

Very glitchy at times when it worked it performed well but navigating became challenging during glitches.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

JC

Juan Carlos

Food & Beverages, 11-50 employees

More than a year

3.0
May 2022

For university

Pros

Liked the organized structure of courses making them easy to find within the platform.

Cons

Frequent crashes led to a sense of insecurity when uploading assignments.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

MH

Mahmut Halil

Research, 500+ employees

More than a year

4.0
May 2022

A necessary software for online education future

Pros

The browser interface remains userfriendly and straightforward. Regular updates ensure optimal software performance fostering effective communication between learners and course leaders.

Cons

The mobile application for the software lacks stability and is not userfriendly. Additionally customizing the interface proves to be a somewhat complex task.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

A

Aidin

Media Production, 1-10 employees

More than a year

4.0
May 2022

Blackboard could be better

Pros

Blackboard functions as an easily accessible and editable software platform ensuring an exceptionally high level of userfriendliness.

Cons

The software's graphical user interface GUI is poorly managed and the backend components accessible to us are not beneficial.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 500+ employees

Less than a year

3.0
May 2022

A bit expensive but has its upsides

Pros

Blackboard Learn efficiently streamlines online learning offering an intuitive experience for both students and lecturers. It supports progress tracking studentcreated content and integrates seamlessly with Zoom.

Cons

There is room for improvement in the interface which can be occasionally clunky and may pose a steep learning curve especially for those less techsavvy. The formatting capabilities should be enhanced to allow for more creative outputs.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

J

Jennifer

Research, 500+ employees

More than a year

5.0
May 2022

Blackboard is the best learning management software I've used

Pros

Blackboard is intuitive and userfriendly encompassing all essential functionalities expected from a learning management software including uploading work setting deadlines and accessing grades.

Cons

The deadline feature operates on a minutetominute basis which can be problematic for individuals uploading their work at the last minute.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

S

Stephanie

E-Learning, 500+ employees

More than a year

4.0
May 2022

Great Platform For My College Courses

Pros

A significant feature of Blackboard Learn is its userfriendly navigation for accessing college courses. The calendar displays due dates for each class and notifications for graded assignments are particularly appreciated.

Cons

Blackboard suffers from occasional outages and glitches and there is a lack of timely notifications about when these issues will be resolved. The interface can be confusing requiring some time for users to become accustomed to it.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

A

Akeema

Consumer Services, 1-10 employees

More than a year

3.0
May 2022

The original higher learning software

Pros

Blackboard impressively organizes classes for students providing a clear view of course breakdowns.

Cons

The overall software can be confusing for those without prior experience. While it has its merits as the original learning software some users prefer Canvas.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

L

Linda

Education Management, 500+ employees

More than a year

4.0
May 2022

Decent product

Pros

The standout feature of Blackboard particularly its new version Ultra lies in its modern and userfriendly interface.

Cons

It lacks several features present in competing Learning Management Systems LMS such as the ability to automatically update content across courses.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

S

Sam

Education Management, 500+ employees

Less than 6 months

5.0
May 2022

Blackboard Learn is a Great Help

Pros

Blackboard proves invaluable by centralizing all course content making it accessible to students anytime anywhere facilitating remote learning. The digital submission of assignments reduces paper usage and the ability to make instant document changes benefits student learning.

Cons

Blackboard has been more than satisfactory with the only potential drawback being occasional systemwide crashes though these are infrequent enough not to be a major concern.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

B

Bhavin

Hospitality, 1-10 employees

More than a year

5.0
May 2022

Best College software

Pros

My experience with Blackboard Learn during undergraduate courses was enjoyable. While the navigation system posed a learning curve the overall layout was welldesigned.

Cons

The occasional offline maintenance updates are the least liked aspect of this software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9