Blackboard Learn Software

Blackboard Learn Software Reviews

excellence-awards

Total 530 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

35%

4

Stars

39%

3

Stars

20%

2

Stars

4%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

S

Stephanie

E-Learning, 500+ employees

More than a year

4.0
May 2022

Great Platform For My College Courses

Pros

A significant feature of Blackboard Learn is its userfriendly navigation for accessing college courses. The calendar displays due dates for each class and notifications for graded assignments are particularly appreciated.

Cons

Blackboard suffers from occasional outages and glitches and there is a lack of timely notifications about when these issues will be resolved. The interface can be confusing requiring some time for users to become accustomed to it.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

A

Akeema

Consumer Services, 1-10 employees

More than a year

3.0
May 2022

The original higher learning software

Pros

Blackboard impressively organizes classes for students providing a clear view of course breakdowns.

Cons

The overall software can be confusing for those without prior experience. While it has its merits as the original learning software some users prefer Canvas.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

L

Linda

Education Management, 500+ employees

More than a year

4.0
May 2022

Decent product

Pros

The standout feature of Blackboard particularly its new version Ultra lies in its modern and userfriendly interface.

Cons

It lacks several features present in competing Learning Management Systems LMS such as the ability to automatically update content across courses.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

S

Sam

Education Management, 500+ employees

Less than 6 months

5.0
May 2022

Blackboard Learn is a Great Help

Pros

Blackboard proves invaluable by centralizing all course content making it accessible to students anytime anywhere facilitating remote learning. The digital submission of assignments reduces paper usage and the ability to make instant document changes benefits student learning.

Cons

Blackboard has been more than satisfactory with the only potential drawback being occasional systemwide crashes though these are infrequent enough not to be a major concern.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

B

Bhavin

Hospitality, 1-10 employees

More than a year

5.0
May 2022

Best College software

Pros

My experience with Blackboard Learn during undergraduate courses was enjoyable. While the navigation system posed a learning curve the overall layout was welldesigned.

Cons

The occasional offline maintenance updates are the least liked aspect of this software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

M

Michael

Education Management, 500+ employees

More than a year

2.0
April 2022

BlackBoard Learn is a Relic of a Bygone Era

Pros

BlackBoard Learn stands as a reliable tool for basic communication content collection and assessments. Its convenience factors such as the ability to copy materials are countered by surpassing capabilities of other platforms. The attractive price point along with dependable customer support adds to its appeal.

Cons

Performing tasks on BlackBoard Learn requires significantly more clicks and testing compared to rival products. The design is clunky and does not align well with instructional delivery and learningdesign preferences.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

4

Functionality

4

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
April 2022

canvas t

Pros

While some may not find it impressive I personally loved it despite its dated feel.

Cons

The software is outdated and the name Blackboard is considered antiquated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

A

Axel

Higher Education, 500+ employees

More than a year

5.0
April 2022

Good tool for any student

Pros

This is a highly advanced educational software equipped with a comprehensive set of organizational and responsibility tools.

Cons

No complaints have been identified about this software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

Q

Quinlan

Education Management, 101-500 employees

More than a year

5.0
April 2022

Strong Virtual Classroom Organization

Pros

Blackboard Learn facilitated the creation of an online classroom with ease and detail allowing for the straightforward organization of weekly folders and assignment announcements. Individual reminders and easy grade tracking were also notable features.

Cons

Some instructors found it challenging to grasp the details of the software indicating the need for improved userfriendliness particularly for those less comfortable with trialanderror learning.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

Z

Zachary

Education Management, 51-100 employees

More than a year

4.0
April 2022

Decent Online Classroom Experience

Pros

Fairly userfriendly it played a crucial role in maintaining class organization.

Cons

The software itself is not terrible but CANVAS is preferred for being more userfriendly customizable and wellorganized.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

C

Crystal

Religious Institutions, 1-10 employees

More than a year

5.0
April 2022

Blackboard Learn did the job

Pros

A notable feature of this software is the immediate availability of test grades upon completion unless it's an essay format.

Cons

Navigating this software can be tricky and not visually appealing. There is a lot going on with it and it isn't always intuitive. It seems busy and tricky to navigate with a fair amount of downtime for maintenance in the middle of the night which is when college students typically complete their work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

E

Emily

Education Management, 51-100 employees

More than a year

4.0
April 2022

Good not great

Pros

The discussion boards stand out as a great feature.

Cons

The software can be very disorganized and confusing to use.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

K

Kala

Primary/Secondary Education, 500+ employees

Less than 6 months

5.0
April 2022

I love blackboard

Pros

Blackboard serves as a communication hub between parents students and teachers enabling emails text messages and phone calls.

Cons

Displeasure is expressed about the requirement to schedule everything sent with no immediate way to send messages.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

S

Sriram

Education Management, 500+ employees

More than a year

5.0
April 2022

Blackboard Learn is an excellent Learning Management System

Pros

Blackboard Learn boasts an easily navigable assessment management system enabling faculty to share documents for accreditation purposes across various course formats.

Cons

Blackboard Learn has an easytouse customizable reporting feature that is simple to generate and share with colleagues and administrators. However this feature is rarely used though it might be beneficial for administrators assessing faculty performance for promotion and tenure evaluations.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

C

Cary

Higher Education, 500+ employees

More than a year

4.0
March 2022

True and Tried but also Tired

Pros

Despite the transition to Canvas Blackboard remains a familiar easily operated and featurerich platform with regret for the switch.

Cons

The GUI for our version of Blackboard appears extremely dated resembling a late GeocitiesFark.com era. Despite this there is an acceptance of its functionality over aesthetics which is a tradeoff made with Canvas. The BB Gradebook remains a considerable hassle being slow tedious to adjust difficult to manage and userunfriendly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

A

Abigail

Mechanical or Industrial Engineering, 500+ employees

More than a year

3.0
March 2022

Fine product needs updating

Pros

Consolidating assignments documents and grades in one place is a valuable aspect of Blackboard reducing the need for excessive paper distribution. The mobile app's push notifications for grades and upcoming assignments add convenience.

Cons

Glitches have been noticed using Blackboard with the UI on the computer being outdated and counterintuitive in some ways for both students and instructors. The online service differs significantly from the app version which can also pose a problem. The online UI needs an update to align more with the app.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

6

P

Priscilla

E-Learning, 51-100 employees

More than a year

5.0
March 2022

Blackboard for the Classroom

Pros

Blackboard has stood the test of time providing students with a repository for teachercreated handouts and dittoes that offer course content guidance.

Cons

Blackboard is useful but some users find it difficult to master the program.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

L

Lap

Education Management, 11-50 employees

More than a year

5.0
March 2022

Blackboard

Pros

As the standard software for most educational programs Blackboard is widely embraced with most users navigating it without a significant learning curve.

Cons

Some aspects such as uploading material can be a bit clunky but overall there is nothing really bad about this.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Z

zeynep

Education Management, 500+ employees

More than a year

4.0
March 2022

old fashioned but user friendly

Pros

Blackboard is characterized by its simplicity and ease of use devoid of fancy or complex features.

Cons

Visually it is not appealing but this is not a significant issue since it works well.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

L

Leora

Research, 11-50 employees

More than a year

3.0
March 2022

It is an industry standard

Pros

The software exhibits decent basic functionalities.

Cons

It is not as smooth as Canvas often being difficult to find linked apps.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6