Total 525 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

35%

4

Stars

40%

3

Stars

20%

2

Stars

4%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

M

Michael

Education Management, 500+ employees

More than a year

2.0
April 2022

BlackBoard Learn is a Relic of a Bygone Era

Pros

BlackBoard Learn stands as a reliable tool for basic communication content collection and assessments. Its convenience factors such as the ability to copy materials are countered by surpassing capabilities of other platforms. The attractive price point along with dependable customer support adds to its appeal.

Cons

Performing tasks on BlackBoard Learn requires significantly more clicks and testing compared to rival products. The design is clunky and does not align well with instructional delivery and learningdesign preferences.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

4

Functionality

4

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
April 2022

canvas t

Pros

While some may not find it impressive I personally loved it despite its dated feel.

Cons

The software is outdated and the name Blackboard is considered antiquated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

A

Axel

Higher Education, 500+ employees

More than a year

5.0
April 2022

Good tool for any student

Pros

This is a highly advanced educational software equipped with a comprehensive set of organizational and responsibility tools.

Cons

No complaints have been identified about this software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

Q

Quinlan

Education Management, 101-500 employees

More than a year

5.0
April 2022

Strong Virtual Classroom Organization

Pros

Blackboard Learn facilitated the creation of an online classroom with ease and detail allowing for the straightforward organization of weekly folders and assignment announcements. Individual reminders and easy grade tracking were also notable features.

Cons

Some instructors found it challenging to grasp the details of the software indicating the need for improved userfriendliness particularly for those less comfortable with trialanderror learning.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

Z

Zachary

Education Management, 51-100 employees

More than a year

4.0
April 2022

Decent Online Classroom Experience

Pros

Fairly userfriendly it played a crucial role in maintaining class organization.

Cons

The software itself is not terrible but CANVAS is preferred for being more userfriendly customizable and wellorganized.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

C

Crystal

Religious Institutions, 1-10 employees

More than a year

5.0
April 2022

Blackboard Learn did the job

Pros

A notable feature of this software is the immediate availability of test grades upon completion unless it's an essay format.

Cons

Navigating this software can be tricky and not visually appealing. There is a lot going on with it and it isn't always intuitive. It seems busy and tricky to navigate with a fair amount of downtime for maintenance in the middle of the night which is when college students typically complete their work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

E

Emily

Education Management, 51-100 employees

More than a year

4.0
April 2022

Good not great

Pros

The discussion boards stand out as a great feature.

Cons

The software can be very disorganized and confusing to use.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

K

Kala

Primary/Secondary Education, 500+ employees

Less than 6 months

5.0
April 2022

I love blackboard

Pros

Blackboard serves as a communication hub between parents students and teachers enabling emails text messages and phone calls.

Cons

Displeasure is expressed about the requirement to schedule everything sent with no immediate way to send messages.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

S

Sriram

Education Management, 500+ employees

More than a year

5.0
April 2022

Blackboard Learn is an excellent Learning Management System

Pros

Blackboard Learn boasts an easily navigable assessment management system enabling faculty to share documents for accreditation purposes across various course formats.

Cons

Blackboard Learn has an easytouse customizable reporting feature that is simple to generate and share with colleagues and administrators. However this feature is rarely used though it might be beneficial for administrators assessing faculty performance for promotion and tenure evaluations.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

C

Cary

Higher Education, 500+ employees

More than a year

4.0
March 2022

True and Tried but also Tired

Pros

Despite the transition to Canvas Blackboard remains a familiar easily operated and featurerich platform with regret for the switch.

Cons

The GUI for our version of Blackboard appears extremely dated resembling a late GeocitiesFark.com era. Despite this there is an acceptance of its functionality over aesthetics which is a tradeoff made with Canvas. The BB Gradebook remains a considerable hassle being slow tedious to adjust difficult to manage and userunfriendly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

A

Abigail

Mechanical or Industrial Engineering, 500+ employees

More than a year

3.0
March 2022

Fine product needs updating

Pros

Consolidating assignments documents and grades in one place is a valuable aspect of Blackboard reducing the need for excessive paper distribution. The mobile app's push notifications for grades and upcoming assignments add convenience.

Cons

Glitches have been noticed using Blackboard with the UI on the computer being outdated and counterintuitive in some ways for both students and instructors. The online service differs significantly from the app version which can also pose a problem. The online UI needs an update to align more with the app.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

6

P

Priscilla

E-Learning, 51-100 employees

More than a year

5.0
March 2022

Blackboard for the Classroom

Pros

Blackboard has stood the test of time providing students with a repository for teachercreated handouts and dittoes that offer course content guidance.

Cons

Blackboard is useful but some users find it difficult to master the program.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

L

Lap

Education Management, 11-50 employees

More than a year

5.0
March 2022

Blackboard

Pros

As the standard software for most educational programs Blackboard is widely embraced with most users navigating it without a significant learning curve.

Cons

Some aspects such as uploading material can be a bit clunky but overall there is nothing really bad about this.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Z

zeynep

Education Management, 500+ employees

More than a year

4.0
March 2022

old fashioned but user friendly

Pros

Blackboard is characterized by its simplicity and ease of use devoid of fancy or complex features.

Cons

Visually it is not appealing but this is not a significant issue since it works well.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

L

Leora

Research, 11-50 employees

More than a year

3.0
March 2022

It is an industry standard

Pros

The software exhibits decent basic functionalities.

Cons

It is not as smooth as Canvas often being difficult to find linked apps.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
March 2022

Virtual classroom

Pros

The navigational ease of this software is commendable with the dashboard feature facilitating the daily checking of assignments without the need to go through each course individually.

Cons

Sometimes it takes time to upload assignments in Blackboard. If a wrong file is unexpectedly uploaded in the assignment it does not allow for the removal of the file and the upload of the correct file.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A

Aharon

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
March 2022

Great for class management

Pros

This stands as my preferred online academic platform. It operates swiftly is userfriendly and avoids excessive lengthy maintenance disruptions that can halt the program for extended periods.

Cons

The initial learning curve can be a bit clunky but once you grasp it you're all set.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

N

Nickisha

Writing and Editing, 1-10 employees

More than a year

4.0
February 2022

Great Course Organization Software!

Pros

The collaborator tool for online classes or meetings didn't always function correctly.

Cons

The collaborator tool for online classes or meetings didn't always function properly.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

G

Gerald

Design, 500+ employees

More than a year

4.0
February 2022

Blackboard as a home base for college students

Pros

The messaging service was not always the most reliable means of contact.

Cons

The user interface design is somewhat outdated and less attractive than other LMS like Canvas Learn. Professors often complain about its complexity and redundancy.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

N

Nancy

Higher Education, 500+ employees

More than a year

5.0
February 2022

Great Teaching/Learning Platform

Pros

There was nothing I didn't appreciate about it.

Cons

Integrating GoReact seamlessly posed challenges especially when using "modules" instead of "items."

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10