Anonymous
Not Specified, 500+ employees
More than a year
“Virtual classroom”
Pros
The navigational ease of this software is commendable with the dashboard feature facilitating the daily checking of assignments without the need to go through each course individually.
Cons
Sometimes it takes time to upload assignments in Blackboard. If a wrong file is unexpectedly uploaded in the assignment it does not allow for the removal of the file and the upload of the correct file.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Aharon
Health, Wellness and Fitness, 500+ employees
More than a year
“Great for class management”
Pros
This stands as my preferred online academic platform. It operates swiftly is userfriendly and avoids excessive lengthy maintenance disruptions that can halt the program for extended periods.
Cons
The initial learning curve can be a bit clunky but once you grasp it you're all set.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Nickisha
Writing and Editing, 1-10 employees
More than a year
“Great Course Organization Software!”
Pros
The collaborator tool for online classes or meetings didn't always function correctly.
Cons
The collaborator tool for online classes or meetings didn't always function properly.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Gerald
Design, 500+ employees
More than a year
“Blackboard as a home base for college students”
Pros
The messaging service was not always the most reliable means of contact.
Cons
The user interface design is somewhat outdated and less attractive than other LMS like Canvas Learn. Professors often complain about its complexity and redundancy.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Nancy
Higher Education, 500+ employees
More than a year
“Great Teaching/Learning Platform”
Pros
There was nothing I didn't appreciate about it.
Cons
Integrating GoReact seamlessly posed challenges especially when using "modules" instead of "items."
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jennifer
Education Management, 500+ employees
More than a year
“There has to be a better way!”
Pros
I find Blackboard Learn lacks intuitive design.
Cons
Despite a recent update improving the user interface somewhat it remains less user-friendly. Inputting test questions is time-consuming and the video conferencing feature is challenging to use limiting visibility.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
8
Joshua
Religious Institutions, 1-10 employees
More than a year
“If Possible Use Canva”
Pros
The platform's cost compared to other learning platforms and its initial complexity posed challenges.
Cons
It frequently crashed and presented difficulties in navigation.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
9
Functionality
6
Regina
Education Management, 51-100 employees
Less than a year
“Blackboard for college classes”
Pros
It tends to erase older classes without professor notification complicating the use of older material.
Cons
The menus displayed some redundancy possibly due to school-specific configurations.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
6
Brenna
Health, Wellness and Fitness, 101-500 employees
Less than a year
“Easy to navigate well organized”
Pros
Blackboard's cost exceeded that of other competitors leading our organization to switch tools.
Cons
Assignments occasionally failed to confirm upon uploading.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Lucinda
Education Management, 101-500 employees
More than a year
“Wonderful Platform”
Pros
Although the recent update improved the user interface somewhat I still find it less than user-friendly. Creating test questions takes a considerable amount of time and the video conferencing feature is challenging to use limiting visibility.
Cons
The software fulfilled all my requirements and I appreciated every aspect of it.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
6
Michael
Hospital & Health Care, 500+ employees
Less than a year
“Efficient platform for adult education”
Pros
It occasionally crashed and proved difficult to navigate.
Cons
Blackboard Learn seemed expensive compared to similar tools.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Morgan
Apparel & Fashion, 1-10 employees
More than a year
“Great potential”
Pros
The menus appeared somewhat redundant possibly due to a school-related issue.
Cons
Initial navigation difficulties were observed by some requiring significant teaching time.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
10
Keisha
Higher Education, 500+ employees
More than a year
“Blackboard Learn Greatness”
Pros
Uploading assignments sometimes lacked confirmation.
Cons
Entirely positive feedback for this software. kudos all around!
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
10
Evans
Education Management, 101-500 employees
More than a year
“Super Functional Platform”
Pros
The software met all my needs and I liked everything about it.
Cons
The UI/UX is almost non-existent demanding substantial customization and improvement. While functionality is unbeatable ease of use and aesthetics are lacking.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
6
Functionality
8
Deb
Professional Training & Coaching, 1-10 employees
More than a year
“Effective tool for the right industry”
Pros
Blackboard Learn appeared expensive in comparison to similar tools.
Cons
Limited customizability and generic course templates with little flexibility were noted. Constant version changes can be frustrating especially in less regulated industries.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
6
Rutaba
Computer Software, 51-100 employees
More than a year
“Awesome software for all students”
Pros
Some found it challenging to navigate initially necessitating significant time for teaching.
Cons
Improved tutorials for teachers on organizing content might enhance the overall experience.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Cindy
Real Estate, 51-100 employees
Less than 6 months
“Love Blackboard Learn”
Pros
No negatives; everything about this software is positive!
Cons
No dislikes were reported about this software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Shanikwa
Logistics and Supply Chain, 101-500 employees
More than a year
“Has potential to be great!”
Pros
The UI/UX is almost nonexistent and requires significant customization and improvement. While it offers unbeatable functionality ease of use and aesthetics are lacking.
Cons
Frequent freezing and document upload issues were noted posing challenges near assignment deadlines.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Maci
Hospital & Health Care, 51-100 employees
More than a year
“Blackboard is easy!”
Pros
Lack of customizability and course templates' limited flexibility can be frustrating due to constant changes. For those not in heavily regulated industries lighter and more flexible options may be preferable.
Cons
The program is costly and alternative software better suited for the needs of a small company is considered.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
6
John
E-Learning, 500+ employees
More than a year
“New Bb Rollout”
Pros
Teachers could benefit from improved organization possibly through better tutorials.
Cons
Recent changes such as limiting discussion folders raised concerns about the shift from instructor customization to standardization.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
7
Functionality
6