CoachAccountable Reviews

Pros

Recording notes is simple and getting everything set up for small mini courses didn't take much effort. Customer support has also been consistently helpful and the scheduling features make it easy to arrange appointments without back-and-forth.

Cons

No real complaints here, what it really needs is a solid customer base to fully justify the cost.

Pros

What I love most is the convenience of having everything in one place. From scheduling and invoicing to client worksheets and action items, it's all there. The billing based on active users ensures that monthly expenses align with the needs of my business. Additionally, the customer service is superb.

Cons

Getting started can be a bit complex (although the tutorials are excellent), and the location of certain features is not always intuitive. Some features are also a bit clunky, such as the inability to manage a client's contact information in the same place as other client details. However, I highly recommend this software and have already suggested it to several people. It would be great if they introduced promo codes as well.

Pros

Customer service has been spot on and the scheduling tools are easy to work with day to day. Billing and invoicing are handled cleanly and I also appreciate the tracking metrics that help me stay on top of what's going on. Also, the delivery of worksheets is reliable and fits into our workflow without extra hassle.

Cons

There isn't anything about the software that I dislike.

Pros

Just wanted to thank you for adding the new accountable actions to the portal. I started using it as soon as I saw it and it honestly filled a huge need for my workflow. With around 20 paid clients on a regular basis, having something like this is essential and it feels like I finally got proper control of my coaching business. I'd definitely recommend it to anyone who needs structure and follow-through.

Cons

Help section can slow me down a bit which makes it a little harder to get to what I need quickly.

Pros

The CoachAccountable portal is where I bring all my clients in and it really helps me map out the entire coaching journey while keeping each coaching session well structured. Everything feels professional and the flow is genuinely smooth. Because of it, I'm able to offer more and higher-value support to my clients than I was before. Also, their customer support deserves serious praise, it's truly A+ quality. The team is extremely knowledgeable and they explain things in a way that's so easy that I often end up wondering why I even had the question in the first place.

Cons

Initially, the pricing seemed a bit high since the monthly cost goes up as I coach more people especially compared with the other software I used before which had a fixed, relatively low monthly fee. That said, CA ends up saving me a ton of time and lets me deliver much more value in my clients' coaching experience so in practice it's actually a better deal than even the cheapest competitor.

Pros

Love it! This software fits how I run client relationships really well especially since sales reps are constantly moving leads in and out as things progress. I also like having everything, tools and resources, kept in one organized spot which makes it much easier to stay on top of dozens of clients without things getting scattered. Another big plus is the ability to create specialized tools and assign or distribute them to different clients as their needs change.

Cons

Rebuilding tools inside the CA tools can feel a bit challenging to get the exact results I'm aiming for. I've already got several workflows I prefer that are automated in other tools so matching that level of automation here takes extra effort. It would be nice to improve how quickly I can ramp up and build the tools for automating the coaching since getting that set up takes more time than I'd like.

Pros

Having owned a business for 25+ years and previously running two cosmetic dental practices, I've learned how much strong technology matters for keeping operations running efficiently and profitably. In the past, my teams handled the technical side well but when I started my current business I was basically doing everything, CEO, CFO, CMO, COO, CIO and even executive assistant. The roles of CIO and executive assistant are honestly where I struggle most with tech so when I say This tool is something I can implement quickly and actually use without getting stuck, that's a big deal. The platform has made organizing every client's account so easy. I'm checking my site about 5-10 times a day and it keeps feeling better the more I use it.

Cons

No real complaints so far. If anything comes up, I'll be sure to share suggestions to help improve the site.

Pros

It feels genuinely powerful and it's become essential for my work as a business coach. It not only helps me manage clients, it also makes it easier to add real value for them and they actually enjoy using the platform. A good example is how it supports each session, before an appointment, clients get a call strategy document so they can think through what they want to accomplish during our time together and then after the meeting they receive a post-meeting worksheet. There's also a strong metrics feature that shows ROI clearly and helps keep everyone on track toward their goals. That particular ROI-focused capability seems unique.. i haven't seen anything comparable elsewhere. Also, the CA team has been remarkable. Support is world-class and they keep engaging with users through webinars and town hall-style meetings to hear feedback and improve.

Cons

Interface can be a bit outdated and confusing at times.

Pros

Back in March 2013, I had just lost tens of thousands of dollars trying to build a similar web app after a development firm shut down. Also, I still had to keep my coaching business running without the tools I'd been imagining. I reviewed the coaching apps available at the time but most of them were missing key features I wanted, not just for managing my business but for delivering the best possible experience to my clients. I hadn't really searched in a while so I decided to give it another shot. To my surprise, I discovered this software (back in the early days) and I'm genuinely glad I did. It's been a great match for what a coaching application should be.. improving the client experience while also reducing the amount of work I have to do as the coach. The developer has been fantastic too and it feels like there are always new improvements and features added.

Cons

When I first looked, it felt a bit pricey but that changed once I saw the payoff. At the beginning it can also seem like it might take more effort to set things up though that's temporary, very quickly it becomes obvious how much impact even 1-2 minutes of creating actions can have for both you and your clients.

Pros

Everything is neatly organized and kept in one place. I used it before but the new scheduling for unregistered clients, plus the added configuration options, made a real difference. It's not just a strong coaching tool anymore.. it works as a solid business tool too. I can monitor prospective and existing clients from the same dashboard and the daily happenings report keeps me aware of where everyone stands between sessions. Instead of bouncing between each client's file, it's easy to reply directly from that report. The interface feels user and the documentation is thorough. If I ever need help, the support team is quick to respond.

Cons

I've been trying to think of something but honestly there's nothing to complain about, I'm loving it all.

Pros

It does everything I need (and then some) to keep my coaching and training practice running strong. It also saves me a ton of hours thanks to things like automated follow-ups, course management, client tracking and letting clients handle self-service on their own. Also, it makes it much easier to truly flip the classroom for training groups instead of relying on manual processes.

Cons

Would love CA to include a full CRM for pre-sales and built-in email marketing, plus serve as my marketing/content website. If it handled all of that, I could rely on CA as my single platform instead of piecing together multiple tools.

Pros

I really enjoy the way it supports my clients with all the course options, metrics and the accountability trackers, plus the scheduling tools and more. Being able to scroll through my active clients and immediately see where each person is with their goals and next actions is a huge time-saver. The email scheduling is also a standout, once it's set up, I can queue messages in advance and drip-feed updates to clients across the week and month with something close to fully automated flow. Also, the automated billing system has been a big win too.. since switching, money has been moving straight into my bank account.

Cons

Only issue I have is that I need billing in two different currencies but the platform currently supports only one currency for billing. My workaround has been to run two separate accounts, one per currency. To their credit, the team was quick and helpful getting my second account set up and migrating the clients over and they also adjusted the portal so I can easily switch between both accounts. I'm looking forward to multi-currency billing being supported directly but for now this workaround is holding up well.