Cornerstone LMS Reviews

“Cornerstone Review”

Pros

I am impressed by how effortless and functional this product has been for our organization.

Cons

We have only encountered one function we could not implement through Cornerstone, but we have found workarounds.

“Solid HRIS system with a strong LMS”

Pros

Cornerstone offers one of the best LMSs I have encountered in my career. They consistently update the system with new features and adapt it to emerging technologies like machine learning and mobile compatibility. It seamlessly supports all the content we utilize, and managing users is relatively painless. Each aspect of the system integrates smoothly with the others, creating a cohesive performance management suite.

Cons

Customer service is a weak point, it is been an issue for years. While they claim to be improving, there is still a long way to go. Mobile compatibility and multimedia support, especially for video, also need enhancement.

“Makes Participating in Training Easier”

Pros

I appreciate being able to access training courses and resources on my phone. It allows me to participate in training while commuting, making me more productive. Before using Cornerstone LMS, I had to be at a computer to take training courses.

Cons

The phone application occasionally freezes and crashes, indicating some bugs, though it usually works fine.

“An enhanced LMS for the new century customers...”

Pros

Cornerstone OnDemand offers a comprehensive HCM Suite, including an advanced Learning Management System. Notable features include enhancements to the Learning Admin Console, Edge Import, Reporting 2.0, and integration feasibility.

Cons

Customer support is lacking, response and resolution times for tickets are too long. Otherwise, the product offers a comprehensive solution for any industry.

“An excellent way to organize and provide employee training.”

Pros

There is ample room for improvement in our employee education/training using this system.

Cons

We are not utilizing the software to its full potential, leading to a lot of cleanup work. Being part of a larger corporation means we can't access some new features without assistance.

“LMS with a lot of Capabilities”

Pros

I appreciate that Cornerstone continually releases new tools and features to enhance the LMS. They genuinely listen to their customers and implement necessary upgrades. Navigating the software is straightforward, and creating ILT sessions and events is simple. The ability to award badges for completing learning objectives boosts learner morale.

Cons

The Quiz functionality is outdated and cumbersome to use. It is not modern, and every test must be out of 100 also arranging questions is limited, and the tool needs upgrading for ease of use.

“Learning Transformation”

Pros

Say farewell to spreadsheets, handwritten notes, and calendar chaos. Cornerstone has modernized learning and development by organizing information and simplifying processes, resulting in increased employee engagement.

Cons

Learning to use the software can be time-intensive.

“Really need a reliable LMS for company needs”

Pros

We maintain all learning transcripts on the LMS, building courses and assigning learning to every employee. The reporting function and regular updates are particularly appreciated.

Cons

Getting immediate assistance and accurate information is challenging. Joining a call for questions often results in waiting until the next day, and post-sales support is lacking.

“Cornerstone LMS Review”

Pros

The reporting functionality is consistent throughout most of the interface, and it's easy to find training on the Client Success Center and learner Home.

Cons

Certain parts of the interface are outdated (e.g., Forms, emails)

“Cornerstone, prioritizing the customer”

Pros

Their customer service is a major advantage. They have rapidly improved their case management to provide timely responses and offer comprehensive documentation, webcasts, beta groups, and live trainings with each new feature release.

Cons

I wish there were more customization opportunities. While you can create custom pages, you're restricted to Cornerstone's layout and HTML/CSS scripting.

“Great product, and very easy to use!”

Pros

What I love most about the software is its ease of learning and navigation. When I started this role, I had no prior experience with Cornerstone or LMS, yet it was incredibly easy for me to grasp. I highly recommend Cornerstone to those seeking a new provider.

Cons

There is not anything particularly bothersome about the software. Dealing with their support model can be tricky at times, but that's about it.

“Customizable and User-Centric”

Pros

Cornerstone has created a platform for users from various companies to collaborate and advocate for new or improved features. I have witnessed requested features coming to fruition in their regular feature updates rolled out multiple times a year.

Cons

Training and support seem to prioritize certain functionalities over others. In the Certification Management area, expert assistance is scarce, and requests for help often go unanswered or are dismissed.

“Cornerstone Review”

Pros

Being able to personalize the interface and craft custom web pages is a significant advantage.

Cons

From the user's perspective, there are too many clicks needed to download materials or request and start videos. It is not very user-friendly, and we often see decreased engagement because of this issue.

“Growing and Innovating”

Pros

I have been using Cornerstone for over four years, and in that time, they have made significant strides as a company and in their software solution. I appreciate their innovative approach and their efforts to tailor the software to meet our needs.

Cons

The inability to edit groups is inconvenient; we create many groups for assignments and need a way to edit them.

“Great product!”

Pros

It is flexible, user-friendly and boasts great customer support.

Cons

Due to its flexibility, the software offers numerous features, but it is essential to remember that the setup for ILTs differs from online courses, etc.

“Cornerstone Came Through!”

Pros

I am quite fond of how effortless this software makes it to search for courses, upload them, and keep track of progress.

Cons

I am not a fan of the multitude of steps required to upload any PPT course, the inability to access specific engagement reports without Google Analytics, the often unhelpful Office Hours, and the lack of customization options for certain features.

“CSOD Review”

Pros

Quarterly releases with a transparent roadmap, a Client Portal for connecting and making suggestions, limited scheduled downtimes, and recent updates improving UI/UX contribute to the flexibility, user-friendliness, and excellent customer support.

Cons

I have no con.

“Cornerstone Review”

Pros

Administering tasks is a breeze, and I enjoy the creative freedom with custom pages.

Cons

Some end users find the system too large and difficult to navigate.

“Easy to Learn”

Pros

The help feature is tailored to your location within the system, providing relevant assistance when needed.

Cons

At this point, I have not encountered any issues or problems.

“Decent Product”

Pros

The product performs admirably as advertised. CSOD consistently rolls out bug fixes promptly and has a solid roadmap for product enhancements.

Cons

Some nuances in different areas of the system are confusing, but that is to be expected with any software package.