Total 511 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

39%

4

Stars

45%

3

Stars

11%

2

Stars

4%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Mid Market, 101-500 employees

4.0
June 2019

modern look

Pros

Cornerstone has a modern, refreshed look and feels very user-friendly overall. It also gives us plenty of options for delivering training across our global workforce.

Cons

On the admin side, it can be a bit less convenient at times. For certain types of training, you have to jump between multiple sections just to upload it and make it available to users.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Enterprise, 500+ employees

3.0
June 2019

Learner home is designed well

Pros

The learner home interface is well designed and it's very simple for end users to navigate and understand.

Cons

the app still doesn't fully support Tests so they can't be completed there. Since many of our learning objects include them, that makes it hard to effectively reach our field associates without that functionality.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

5

Functionality

7

A

Anonymous

Enterprise, 500+ employees

4.0
June 2019

Diverse features

Pros

Cornerstone is a powerful platform with a wide range of features that really add value to the organization. It offers a lot of functionality which makes it a strong system overall.

Cons

The admin side can be difficult to navigate and doesn't feel very user-friendly. Managing it is more complicated than I'd prefer and training people to become admins is not as simple as it should be. A more user-friendly setup with drag-and-drop functionality would make administration much easier.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Enterprise, 500+ employees

4.0
June 2019

effective for global rollout

Pros

The setup worked well for a global launch especially for an extended enterprise although it did require a lot of customization to get there.

Cons

The language pack doesn't translate very well into French Canadian.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Enterprise, 500+ employees

5.0
June 2019

Strong training library

Pros

There's a wide range of courses and training available and it really helps me do my job better.

Cons

At times, Stream Lane has outages and it also doesn't integrate with as many other applications as I'd want.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 101-500 employees

5.0
June 2019

Unbelievable customer care

Pros

The platform is very user-friendly, offers plenty of upgrade options as needs grow and the support team has been excellent.

Cons

I really don't have any complaints, aside from wanting to be sure we're fully using all of the available features and options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Enterprise, 500+ employees

4.0
June 2019

Comprehensive ILT management

Pros

Our employees get a very comprehensive ILT management experience with this platform.

Cons

On the admin side, the system isn't especially user-friendly to use.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

BN

B N.

Enterprise, 500+ employees

5.0
May 2019

ability to assign extra courses to employees

Pros

The reporting is helpful for tracking any training I need. It's also very useful that I can personally assign extra training courses to employees whenever needed.

Cons

At times, the system says a certain training is required for an account but once you open that account, the training isn't listed anywhere. Even searching for it by name brings up nothing which can be frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BG

Bryan G.

Enterprise, 500+ employees

4.0
May 2019

Gives a personailzed view of content

Pros

Cornerstone gives our employees a personalized view of the content that matters to them. It also connects with a wide range of other platforms which helps bring learning materials together in one place and it offers strong tracking capabilities for managers and administrators.

Cons

Building curriculum packages can involve quite a bit of administrative work.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

BS

Brittany S.

Mid Market, 101-500 employees

4.0
April 2019

Useful for education at work

Pros

Cornerstone OnDemand has been a really useful platform for continuing education at work. Signing up for classes is simple, navigating the system is simple and checking your transcript is quick and convenient. I also appreciate being able to search for courses and recommend them to coworkers who could benefit from them in their career growth. It has made a real difference for our company's Education Department by helping deliver more training opportunities across our regional offices.

Cons

A few parts of Cornerstone OnDemand feel somewhat dated. The overall user experience could definitely use an update although it still gets the job done well.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

A

Anonymous

Enterprise, 500+ employees

4.0
April 2019

Lovely interface and clear tasks

Pros

The interface looks good and makes it pretty clear to see what needs to get done. The only exception is that due dates can sometimes be easy to miss when courses are embedded inside a larger curriculum.

Cons

Some of the reporting tools make it difficult to track down exactly what still needs attention for overdue training.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Enterprise, 500+ employees

4.0
April 2019

superb training with assessments

Pros

Corporate training materials are easy to access and they come with quizzes and assessments that make the learning more complete.

Cons

A few of the courses can feel somewhat repetitive at times.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

J

Jilyne

Hospitality, 500+ employees

More than a year

4.0
April 2019

Good Ongoing Updates

Pros

The extensive customization options and user-friendly interface make navigating and configuring the system a breeze. Cornerstone's continual updates enhance system functionality, making it more intuitive for employees.

Cons

Some areas of the system require too many clicks to navigate, and sending out communications has to be done manually. There's no function for creating "mailing lists" for specific user groups.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

S

Sara

Hospitality, 500+ employees

More than a year

5.0
April 2019

Great LMS for Larger Businesses with Extensive Training Needs

Pros

The capability to create groups and systematically assign training to them is invaluable.

Cons

Reporting is not always intuitive for me, perhaps due to how our company has set it up. When assigning training as part of a bundle like "New hire" or "Annual recertification," individual classes within the bundle do not generate reports by their course name.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anita

Healthcare, 101-500 employees

Less than a year

3.0
April 2019

Complex System & Complex Implementation

Pros

Cornerstone LMS provides an array of valuable tools and modules.

Cons

Implementing Cornerstone LMS is quite challenging.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

10

Functionality

6

A

Anonymous

Not Specified, 500+ employees

More than a year

3.0
March 2019

Average LMS system

Pros

I love that their navigating the system is generally straightforward.

Cons

I have experienced frequent downtime with the software, as well as slow-loading courses and occasional timeouts. There have been instances where I've had to restart a course several times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Mid Market, 101-500 employees

4.0
March 2019

automates training

Pros

It has been a powerful platform for automating training across both large and small companies. One thing that really stands out is how configurable the portals are. We've built several custom portals for our clients and they've been very happy with them. It also makes it simple for students to locate and request training and it works especially well for handling compliance training enrollments.

Cons

One drawback is that there are only a limited number of APIs available for connecting the LMS with our other systems. The testing features also feel quite outdated and really need to be refreshed. While some parts of the system offer a lot of configuration options, other areas are not customizable at all. It would be much better if every aspect of the LMS could be configured.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

A

Anonymous

Mid Market, 101-500 employees

5.0
March 2019

Excellent for certification programs

Pros

The training setup is really well done and it's a very solid application for rolling out certification programs.

Cons

The only downside is the complexity involved in implementing SSO and EPI with third-party systems.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

SP

Shaun P.

Enterprise, 500+ employees

4.0
March 2019

customizable permissions

Pros

Adding course evaluations directly to an ILT and its instructor has been very simple which has made that process much easier for us. It's also been really helpful to customize permissions across different admin groups so facilitators can have the access they need without being given full access to everything. Another feature I've appreciated is the ability to build custom pages and tailored welcome pages for different groups. Overall the platform offers a lot of flexibility and customization which has been a big plus.

Cons

The biggest gap right now is reporting. A stable, production-ready Reporting 2.0 really can't arrive soon enough. We need stronger out-of-the-box reporting options that non-admin users can rely on especially for pulling reports on entire groups instead of being limited to their direct reports only.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

6

A

Anonymous

Enterprise, 500+ employees

5.0
March 2019

Loving the learner home

Pros

Cornerstone keeps rolling out new releases and updates which shows they really listen to the community and keep looking for ways to improve the system. The learning management system works very well and is simple to navigate. The new Learner Home also makes the whole experience feel a lot more engaging and exciting.

Cons

The test engine still needs improvement especially with a more modern interface. It is not very user-friendly to use right now and comes with quite a few limitations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10