Total 180 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

46%

4

Stars

39%

3

Stars

9%

2

Stars

4%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 500+ employees

More than a year

4.0

You get what you pay for

Pros

Recent updates have improved user-friendliness, although clarity remains a concern. However, it manages transcripts effectively.

Cons

Our permissions feel overly restrictive, limiting our ability to run certain reports and lacking backend design privileges. Usability suffers due to HTML issues and confusing Transcript functionality.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

S
Samuel

Financial Services, 500+ employees

More than a year

5.0

Excellent and versatile LMS

Pros

It proves incredibly adaptable, accommodating various business units within a cooperative setup seamlessly.

Cons

Certain aspects are a bit cumbersome to create, such as constructing performance tasks. It would be incredibly convenient to be able to create a review process all in one go, rather than having to assemble each part separately before combining them into a complete task.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

H
Holly

Financial Services, 101-500 employees

More than a year

5.0

Cornerstone is the Best LMS Solution We've Found

Pros

Among all systems we have tried, Cornerstone stands out as the most innovative and user-friendly.

Cons

Uploading OnCourse compliance courses could be made simpler. Other than that, no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jennifer

Higher Education, 500+ employees

More than a year

5.0

Cornerstone Learning has been essential to our learning culture!

Pros

The flexibility of Cornerstone is impressive; there are numerous ways to achieve goals, and the Success Center and Knowledge Base foster an engaging and supportive customer community.

Cons

Learning the system itself is not challenging. Like any other system, it requires getting accustomed to. I'm not a fan of certain outdated features (such as groups) or the somewhat outdated appearance (like the test engine).

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

T
Tina

Biotechnology, 500+ employees

More than a year

5.0

Great Product Overall

Pros

The UI is excellent for end-users and provides the flexibility needed, especially with Welcome and Custom Pages, to convey information effectively. The Learner Home makes it easy for users to find content they're interested in, in a format they're accustomed to.

Cons

Support can occasionally be lacking in effectiveness. Moreover, changes to the roadmap are not always adequately communicated, leaving you anticipating projects that may never materialize.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

C
Christine

Higher Education, 500+ employees

Less than 6 months

4.0

New to Cornerstone

Pros

The ability for managers to assign trainings and for users to easily access topics is a plus.

Cons

It would be beneficial if administrators besides managers could assign trainings. This way, HR or other administrators could utilize this tool effectively.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

10

C
Chelsea

Hospital & Health Care, 500+ employees

More than a year

5.0

Solid LMS and LXP

Pros

Reporting features stand out in the LMS, offering customizable reports tailored to our exact needs.

Cons

Tracking certifications remains overly complicated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Ruben

Financial Services, 500+ employees

More than a year

4.0

One of the best learning tools for companies!

Pros

The platform's consistent evolution to meet company and employee needs makes it a reliable training solution.

Cons

While some alterations are not feasible, adaptation is achievable.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

10

Functionality

8

E
Emily

Higher Education, 500+ employees

More than a year

5.0

Great LMS Software!

Pros

The administrative functions are extensive, offering numerous customization options to tailor the system to our needs.

Cons

Navigating new system changes can be tricky.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

P
Patrick

Logistics and Supply Chain, 500+ employees

More than a year

4.0

The Mercedes among LMS systems

Pros

From a user standpoint, it is modern and intuitive, while administrators benefit from abundant configuration options. The active user community and thorough documentation further enhance its appeal.

Cons

The backend interface feels old-fashioned at times and can be overly intricate.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

A
Angie

Health, Wellness and Fitness, 500+ employees

More than a year

4.0

Trying out a new LMS!

Pros

Compared to our previous system, Cornerstone offers a plethora of options and enhanced employee interaction, making it easier to integrate additional resources.

Cons

Transitioning was challenging due to a steep learning curve and multiple support sources.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

8

S
Stacy

Wine and Spirits, 500+ employees

More than a year

5.0

So many features!

Pros

The customization options are what I value most about Cornerstone, coupled with excellent support.

Cons

Some features are still in development, and I would appreciate expanded customization options for reporting and administrative access.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

6

Functionality

6

B
Bunmi

Financial Services, 500+ employees

More than a year

5.0

Awesome Product....

Pros

The reporting function for nearly every aspect within the modules is impressive.

Cons

I am pleased with all the modules we have acquired so far.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

Powerful, detailed LMS and more

Pros

The process of uploading, assigning and displaying courses is excellent. Goal setting and performance reviews look great from the employee side.

Cons

The Test Engine is not very user-friendly, although updates are reportedly in the works.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

B
Brian

Insurance, 500+ employees

More than a year

4.0

Cornerstone OnDemand

Pros

The flexibility in building and customizing learning programs seems infinite.

Cons

Certain areas of the portal have outdated UI elements.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

E
Elisse

Financial Services, 51-100 employees

More than a year

5.0

Cornerstone LMS - Great product!

Pros

I like that CSOD is an integrated HRIS system with a great end-user experience and interface.

Cons

Some file size limits are problematic, and certain functionalities do not operate as expected. However, there is an array of tools and resources available to tailor the functionality to suit your company's needs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Y
Yaniv

Information Technology and Services, 500+ employees

More than a year

5.0

Cornerstone Review

Pros

Cornerstone is robust, particularly for automation and compliance tracking, offering flexibility for administrators.

Cons

End-user usability issues persist, such as excessive clicks to access learning and the lack of key features like Vimeo, MP3, and HTML learning item types.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

8

M
Mary

Government Administration, 500+ employees

More than a year

5.0

Cornerstone Learning Module is very good and continues to make excellent changes!

Pros

I appreciate its user-friendliness, even for non-tech-savvy individuals. The continual improvements with each release are commendable, significantly enhancing our experience over my five-year tenure.

Cons

Our implementation experience was unpleasant. Despite having a competent product leader, we faced confusion with many processes. Opting for a slower implementation pace would have been preferable in hindsight.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

T
Travis

Computer Games, 500+ employees

More than a year

3.0

Great Bones, Needs Some Work

Pros

I find Cornerstone Learning to have a solid structure with powerful features aiding in automation and organizational learning management.

Cons

The presentation is not fantastic. The front end does the job, but the back end needs some streamlining and organization to truly excel. They're working on this with Xplor, but it comes with an added cost, so be prepared for that.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

4

Functionality

6

M
Margaret

Retail, 500+ employees

Less than 6 months

4.0

Cornerstone as a Learning Management Tool

Pros

Integrating Cornerstone with our business posed challenges, especially with vendor setup. Despite ongoing issues transitioning from ADP, our move to the system has been fairly smooth. Its SSO Access reduces password resets, and its sleek design is user-friendly, which is the highlight for us.

Cons

Being in charge of learning updates across the organization, I find Cornerstone's versioning system confusing. Once changes are made, reversing mistakes becomes a challenge without backend support.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

10

Functionality

6