Cornerstone LMS Reviews

Pros

Cornerstone provides an extensive array of resources for both users and administrators, with customizable security settings and regular updates enhancing its appeal.

Cons

Certain older features could benefit from a makeover. Response times for submitted questions are sluggish. Instead of removing features to make room for new ones, it would be advantageous to retain those that work well while introducing additional features. Improvements to the mobile app are necessary to provide users with a complete experience comparable to the web version.

Pros

The user-friendly Learning Assignment Tool, coupled with quarterly upgrades, ensures efficient training assignment to large user groups.

Cons

The combination of old and new features can be confusing, but users can still manage. The administrative side of this software can be daunting for new users to navigate.

Pros

The platform's ease of use, customization options, stability, and frequent upgrades contribute to a satisfying user experience.

Cons

Certain functionality may be hidden or unavailable until enabled by the vendor, making it easy to overlook helpful updates. The mix of old and new functionality can be confusing, as updates are introduced gradually, leading to a somewhat disjointed experience.

Pros

The excellent UI and continuous updates make Cornerstone a valuable investment.

Cons

Customization requires significant configuration; you need a clear understanding of your objectives rather than relying on off-the-shelf solutions.

Pros

Consolidating various modules into one platform allows for versatile customization and robust curriculum development, simplifying processes for end-users and administrators alike.

Cons

Customer Service, while improving, still lacks timeliness. ATS, while making progress, still has several issues to resolve, notably regarding how rehires are managed, which can cause system disruptions for external registrants being identified as internal.

Pros

Cornerstone boasts advanced functionalities suitable for complex organizational needs.

Cons

The admin side may pose challenges for new users. It takes time and training to grasp the system's full capabilities and complexities.

Pros

Their robust capabilities and support ease the implementation process, while customer feedback directly influences product improvements.

Cons

Due to its versatility, there are numerous settings in the background that need to be configured precisely. This can be overwhelming for some administrators, but it is a trade-off for a user interface experience that is friendly.

Pros

Continuous product improvement, driven by customer feedback, enhances Cornerstone's overall effectiveness.

Cons

The administration aspect does not match the rest of the product's quality. It feels less refined, and administrators may spend a significant amount of time and effort configuring specific features.

Pros

The Performance and learning modules effectively meet our organizational needs during the transition from another platform.

Cons

Certain features within the modules do not behave consistently, which can be frustrating.

Pros

The integrated suite of Cornerstone products simplifies system management, with smooth transitions between modules.

Cons

Overall, it was an excellent value for a superb product. Coordinating the implementation internally for our company-wide team was challenging, but ultimately worthwhile.

Pros

Cornerstone offers unparalleled customization options, extensive training resources, and user-friendly features tailored to diverse organizational needs.

Cons

Cornerstone continuously evolves its product through quarterly releases, and they're receptive to customer suggestions for future improvements. They invest considerable thought into release planning and user acceptance testing, often incorporating suggestions from clients. The product management team's expertise ensures the product adapts to new technologies, industry trends, and business needs.

Pros

The intuitive nature of Cornerstone required minimal training for our large employee base, making it a standout choice.

Cons

While there may be minor issues from time to time, we've found that their customer service/support team is well-prepared to handle any challenges that arise.

Pros

The software's organization facilitates comprehensive employee training programs tailored to individual needs.

Cons

Technical issues occasionally prevent course completion due to browser compatibility issues or defects.

Pros

While there are few issues, the Reporting 2.0 tool stands out for its simplicity and occasional glitches.

Cons

Where do I begin? Here are a few key points, The customer service is the worst I have ever encountered with a vendor. - Responses to emails and technical support tickets are slow, even for high-priority issues.

Pros

The availability of reports and searchable information streamlines processes, including linking external devices for lab operations.

Cons

Pricing is a concern, and maneuvering without training can be difficult. The interface is not user-friendly, and customer service has not met expectations.

Pros

Cornerstone OnDemand excels in learning management, offering robust features like Exception Reporting and comprehensive support options.

Cons

It is inconvenient that when you 'page back,' you have to re-enter your criteria. It would be helpful if selections were retained when going back one page, rather than having to start over each time. Hopefully, they're working on a solution for this.

Pros

Customization options save time once configured correctly.

Cons

It's not particularly intuitive. Creating assignments can be tricky, everything must be precise, or it won't function correctly.

Pros

The e-Learning tracking functions as expected, and the WebEx/VILT integration is solid. I have ample customization options for web pages and custom pages.

Cons

During downtimes, especially in an eXe environment, it feels like my concerns get lost in a queue, even when users can not register or make payments. Certain parts of the platform, like Certifications, urgently need improvement. Whenever I bring up these issues, I am directed to file a thread in the Success Centre, but it often feels like I'm just talking to myself or other frustrated users.

Pros

Despite its flaws, Cornerstone's security measures offer peace of mind against hacking attempts.

Cons

In short, it is the worst LMS I have ever used. It is very slow, both in response time and workflow.

Pros

This LMS is quite flashy, presenting a great appearance to users. For our large organization, it proved invaluable for tracking regulatory trainings and more. It's packed with all the extras.

Cons

I would not recommend this to a colleague because of the pricing and administrative functions. First, let's talk about the price. Initially, we were shown everything the system could offer, which we loved, but we did not ask enough questions. What we saw initially did not match what we got.