Hospital & Health Care, 500+ employees
More than a year
“Top notch Learning System For Our Premium Needs”
Pros
Learning with Cornerstone feels intuitive, with a mostly tidy interface. While some newer systems offer more modern features, Cornerstone gets the job done for us. I appreciate how relatively simple it is to engage our users and deliver quality learning content.
Cons
While the content development tools are improving, it is still necessary to use external authoring applications.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Restaurants, 51-100 employees
More than a year
“The worst experience I have ever had with a software or company!!!!”
Pros
Unfortunately, the salesperson misled us, and it does not suit our needs as a restaurant group.
Cons
Despite being assured otherwise, it does not integrate with ADP, leaving us feeling cheated.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
2
Functionality
1
Computer Software, 101-500 employees
More than a year
“Clunky from the instructor view”
Pros
I appreciate the organization of my sessions on the calendar and having my certificates conveniently stored in one place. It's also handy to be able to download a roster copy.
Cons
From an instructor's perspective, the reporting capabilities are limited; I can only access the roster. It would be beneficial to see who has taken related courses or attended my sessions directly within the system.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
4
Functionality
6
Warehousing, 51-100 employees
More than a year
“Cornerstone provides a User friendly Fail-safe system to elevate business training”
Pros
It is easy to use, intuitive, and provides a dependable way to manage training needs seamlessly.
Cons
I honestly can't think of any significant obstacles to immediately benefiting from the Cornerstone product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 500+ employees
More than a year
“Cornerstone LMS not great for complicated builds”
Pros
Cornerstone represents a significant improvement over the LMS platforms we used five years ago. It handles large volumes of learning objects and straightforward assignments well.
Cons
Administering Cornerstone is not straightforward, there are numerous nuances that arise during various activities also there are inconsistencies across different screens. While some areas allow you to select multiple objects at once, others require individual clicks, which is time-consuming.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
5
Accounting, 500+ employees
More than a year
“Build to suit”
Pros
The software is adaptable and can be tailored to suit business needs.
Cons
Some coding knowledge is helpful, and deciphering someone else's programming can be time-consuming.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Retail, 500+ employees
More than a year
“A great Talent Mgmt Portal”
Pros
For talent management in a corporation, this covers everything from LMS to onboarding, performance management, collaboration, communication, and social features.
Cons
The admin interface is challenging to navigate, and Cornerstone has a habit of rolling out half-baked features. They often prioritize flashy additions to attract new clients but fail to execute them well.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Not Specified, 500+ employees
More than a year
“Great LMS - Improvements Needed with UI”
Pros
This system holds great potential for functionality.
Cons
I would appreciate a more intuitive UI for both end-users and system administrators.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Machinery, 101-500 employees
More than a year
“Cornerstone Review”
Pros
I am impressed by how effortless and functional this product has been for our organization.
Cons
We have only encountered one function we could not implement through Cornerstone, but we have found workarounds.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Machinery, 500+ employees
More than a year
“Solid HRIS system with a strong LMS”
Pros
Cornerstone offers one of the best LMSs I have encountered in my career. They consistently update the system with new features and adapt it to emerging technologies like machine learning and mobile compatibility. It seamlessly supports all the content we utilize, and managing users is relatively painless. Each aspect of the system integrates smoothly with the others, creating a cohesive performance management suite.
Cons
Customer service is a weak point, it is been an issue for years. While they claim to be improving, there is still a long way to go. Mobile compatibility and multimedia support, especially for video, also need enhancement.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Public Policy, 500+ employees
Less than 6 months
“Makes Participating in Training Easier”
Pros
I appreciate being able to access training courses and resources on my phone. It allows me to participate in training while commuting, making me more productive. Before using Cornerstone LMS, I had to be at a computer to take training courses.
Cons
The phone application occasionally freezes and crashes, indicating some bugs, though it usually works fine.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Information Technology and Services, 500+ employees
More than a year
“An enhanced LMS for the new century customers...”
Pros
Cornerstone OnDemand offers a comprehensive HCM Suite, including an advanced Learning Management System. Notable features include enhancements to the Learning Admin Console, Edge Import, Reporting 2.0, and integration feasibility.
Cons
Customer support is lacking, response and resolution times for tickets are too long. Otherwise, the product offers a comprehensive solution for any industry.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Not Specified, 101-500 employees
More than a year
“An excellent way to organize and provide employee training.”
Pros
There is ample room for improvement in our employee education/training using this system.
Cons
We are not utilizing the software to its full potential, leading to a lot of cleanup work. Being part of a larger corporation means we can't access some new features without assistance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 500+ employees
More than a year
“LMS with a lot of Capabilities”
Pros
I appreciate that Cornerstone continually releases new tools and features to enhance the LMS. They genuinely listen to their customers and implement necessary upgrades. Navigating the software is straightforward, and creating ILT sessions and events is simple. The ability to award badges for completing learning objectives boosts learner morale.
Cons
The Quiz functionality is outdated and cumbersome to use. It is not modern, and every test must be out of 100 also arranging questions is limited, and the tool needs upgrading for ease of use.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Wholesale, 500+ employees
Less than a year
“Learning Transformation”
Pros
Say farewell to spreadsheets, handwritten notes, and calendar chaos. Cornerstone has modernized learning and development by organizing information and simplifying processes, resulting in increased employee engagement.
Cons
Learning to use the software can be time-intensive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mechanical or Industrial Engineering, 500+ employees
More than a year
“Really need a reliable LMS for company needs”
Pros
We maintain all learning transcripts on the LMS, building courses and assigning learning to every employee. The reporting function and regular updates are particularly appreciated.
Cons
Getting immediate assistance and accurate information is challenging. Joining a call for questions often results in waiting until the next day, and post-sales support is lacking.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Retail, 500+ employees
More than a year
“Cornerstone LMS Review”
Pros
The reporting functionality is consistent throughout most of the interface, and it's easy to find training on the Client Success Center and learner Home.
Cons
Certain parts of the interface are outdated (e.g., Forms, emails)
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Accounting, 500+ employees
More than a year
“Cornerstone, prioritizing the customer”
Pros
Their customer service is a major advantage. They have rapidly improved their case management to provide timely responses and offer comprehensive documentation, webcasts, beta groups, and live trainings with each new feature release.
Cons
I wish there were more customization opportunities. While you can create custom pages, you're restricted to Cornerstone's layout and HTML/CSS scripting.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Accounting, 500+ employees
More than a year
“Great product, and very easy to use!”
Pros
What I love most about the software is its ease of learning and navigation. When I started this role, I had no prior experience with Cornerstone or LMS, yet it was incredibly easy for me to grasp. I highly recommend Cornerstone to those seeking a new provider.
Cons
There is not anything particularly bothersome about the software. Dealing with their support model can be tricky at times, but that's about it.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Non-Profit Organization Management, 500+ employees
More than a year
“Customizable and User-Centric”
Pros
Cornerstone has created a platform for users from various companies to collaborate and advocate for new or improved features. I have witnessed requested features coming to fruition in their regular feature updates rolled out multiple times a year.
Cons
Training and support seem to prioritize certain functionalities over others. In the Certification Management area, expert assistance is scarce, and requests for help often go unanswered or are dismissed.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10