softwareDocebo Software Reviews
3 Reviews
Overall Rating
4
3 Reviews
Rating Distribution
5
(0)
4
(3)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Overall Rating
4
3 Reviews
Rating Distribution
5
(0)
4
(3)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Filters
Industry
Provider Size
Time Used
Streamlined our virtual classrooms
Streamlined our virtual classrooms
Pros
With so much to manage, we badly needed a solution that could lessen the burden on our team, and Docebo did just that! First, the admin team can only enable the features they need and keep the clutter to a minimum. Everything is done correctly, from tying in virtual classes to other software to system integration. Lastly, an excellent team that responds quickly.
Cons
Significant updates are undoubtedly communicated clearly, but leave the minor ones unattended. They keep it up to date, but the small changes that affect how we work always surprise us. Also, there isnt the Salesforce integration we need, but unless its a strict must, I dont see that as a reason to stop using this product.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Mary G.
E-learning, 1001-5000 employees employees
Nov 14, 2022
A flexible learning management system with an intuitive user interface (UI) and helpful customer service.
A flexible learning management system with an intuitive user interface (UI) and helpful customer service.
Pros
Would want to have the ability to move reporting, survey, and rating/commenting functions. More powerful and configurable reports would be nice. For many courses, we must be able to submit pre- and post-course questionnaires. We also require the capacity to track course ratings and receive notifications when one of our users leaves a comment. Sometimes, our platform can be sluggish. In terms of functionality, there are a few minor "wants," but altogether, it is extremely strong.
Cons
Updates and fresh launches of products dont always go smoothly. Better information sharing on minor system patches would have been appreciated as well. Aside from that, I couldnt be happier with the results. However, the security does not let us confine ourselves to merely the feature of allowing our customers to submit material. We would very much want to be able to do so. In addition to this, we would like for them to be able to develop their own individual learning programs.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Izzy I.
Information technology and services, 200-500 employees employees
Aug 25, 2022
One of the best customizable social learning software programs out there!
One of the best customizable social learning software programs out there!
Pros
Our sales representative did a fantastic job at our initial platform demonstration, and we were really impressed. It has been lovely, definitely something we were looking for all along and appeared to be able to achieve anything. During the free trial, it was so fun to use the platform that we finally decided to buy the full version.
Cons
The ability to include a certificate in an email of congratulations sent to a user when they finish a certification learning plan has an issue. To get the certificate, the user must go back to the last course and download it from a widget under the course. This is done by dragging.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Sean J.
Education Management, 1–10 employees employees
Jul 25, 2022
Filters
Streamlined our virtual classrooms
Streamlined our virtual classrooms
Pros
With so much to manage, we badly needed a solution that could lessen the burden on our team, and Docebo did just that! First, the admin team can only enable the features they need and keep the clutter to a minimum. Everything is done correctly, from tying in virtual classes to other software to system integration. Lastly, an excellent team that responds quickly.
Cons
Significant updates are undoubtedly communicated clearly, but leave the minor ones unattended. They keep it up to date, but the small changes that affect how we work always surprise us. Also, there isnt the Salesforce integration we need, but unless its a strict must, I dont see that as a reason to stop using this product.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Mary G.
E-learning, 1001-5000 employees employees
Nov 14, 2022
A flexible learning management system with an intuitive user interface (UI) and helpful customer service.
A flexible learning management system with an intuitive user interface (UI) and helpful customer service.
Pros
Would want to have the ability to move reporting, survey, and rating/commenting functions. More powerful and configurable reports would be nice. For many courses, we must be able to submit pre- and post-course questionnaires. We also require the capacity to track course ratings and receive notifications when one of our users leaves a comment. Sometimes, our platform can be sluggish. In terms of functionality, there are a few minor "wants," but altogether, it is extremely strong.
Cons
Updates and fresh launches of products dont always go smoothly. Better information sharing on minor system patches would have been appreciated as well. Aside from that, I couldnt be happier with the results. However, the security does not let us confine ourselves to merely the feature of allowing our customers to submit material. We would very much want to be able to do so. In addition to this, we would like for them to be able to develop their own individual learning programs.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Izzy I.
Information technology and services, 200-500 employees employees
Aug 25, 2022
One of the best customizable social learning software programs out there!
One of the best customizable social learning software programs out there!
Pros
Our sales representative did a fantastic job at our initial platform demonstration, and we were really impressed. It has been lovely, definitely something we were looking for all along and appeared to be able to achieve anything. During the free trial, it was so fun to use the platform that we finally decided to buy the full version.
Cons
The ability to include a certificate in an email of congratulations sent to a user when they finish a certification learning plan has an issue. To get the certificate, the user must go back to the last course and download it from a widget under the course. This is done by dragging.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Sean J.
Education Management, 1–10 employees employees
Jul 25, 2022