Docebo Software

Streamlined our virtual classrooms

Pros

With so much to manage, we badly needed a solution that could lessen the burden on our team, and Docebo did just that! First, the admin team can only enable the features they need and keep the clutter to a minimum. Everything is done correctly, from tying in virtual classes to other software to system integration. Lastly, an excellent team that responds quickly.

Cons

Significant updates are undoubtedly communicated clearly, but leave the minor ones unattended. They keep it up to date, but the small changes that affect how we work always surprise us. Also, there isnt the Salesforce integration we need, but unless its a strict must, I dont see that as a reason to stop using this product.

A flexible learning management system with an intuitive user interface (UI) and helpful customer service.

Pros

Would want to have the ability to move reporting, survey, and rating/commenting functions. More powerful and configurable reports would be nice. For many courses, we must be able to submit pre- and post-course questionnaires. We also require the capacity to track course ratings and receive notifications when one of our users leaves a comment. Sometimes, our platform can be sluggish. In terms of functionality, there are a few minor "wants," but altogether, it is extremely strong.

Cons

Updates and fresh launches of products dont always go smoothly. Better information sharing on minor system patches would have been appreciated as well. Aside from that, I couldnt be happier with the results. However, the security does not let us confine ourselves to merely the feature of allowing our customers to submit material. We would very much want to be able to do so. In addition to this, we would like for them to be able to develop their own individual learning programs.

One of the best customizable social learning software programs out there!

Pros

Our sales representative did a fantastic job at our initial platform demonstration, and we were really impressed. It has been lovely, definitely something we were looking for all along and appeared to be able to achieve anything. During the free trial, it was so fun to use the platform that we finally decided to buy the full version.

Cons

The ability to include a certificate in an email of congratulations sent to a user when they finish a certification learning plan has an issue. To get the certificate, the user must go back to the last course and download it from a widget under the course. This is done by dragging.