Anonymous
Not Specified, 500+ employees
Less than 6 months
“Comprehensive LMS Choice”
Pros
As someone who is sought a genuine LMS, not just a tack-on to a payroll system, Docebo truly delivers. It grants full customization for my LMS journey and provides numerous integration and automation options.
Cons
When I enroll in training, the LMS does not sync well with calendar appointments in Outlook.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Nikki
Healthcare, Education, 500+ employees
Less than a year
“New Customer”
Pros
Finding my way around the platform is a breeze; it is truly instinctive and does not complicate matters.
Cons
After testing, I wish I could seamlessly transfer content from the sandbox to production.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
“Learning management”
Pros
we rely on Docebo to offer training to our employees. It is straightforward to navigate and performs admirably.
Cons
While the UI feels a bit outdated and it's not lightning-fast, it gets the job done effectively.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Weston
Healthcare, Education, 101-500 employees
Less than 6 months
“Docebo is the best”
Pros
Despite not being a daily user, I find Docebo easily accessible, serving its purpose effectively whenever needed.
Cons
Honestly, there is nothing I dislike about this software. It perfectly serves my monthly needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Darlene
Healthcare, Education, 101-500 employees
More than a year
“Docebo - Thumbs Down”
Pros
Docebo's biggest advantage lies in consolidating most of our learning resources in one place.
Cons
We encountered numerous issues with Docebo, particularly during our integration with LinkedIn Learning last summer. Despite promises of bug fixes within two weeks, the support team's responses were disappointing, prolonging our frustration.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
4
Functionality
4
Jeremy
Healthcare, Education, 1-10 employees
“LMS Software”
Pros
The myriad customizable features in Docebo are what captivate me the most.
Cons
Managing the LMS has a bit of a learning curve and isn't overly intuitive.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than 6 months
“Feature-packed LMS”
Pros
Docebo presents itself as a learning management system that's both effective and accessible, catering perfectly to e-learning activities.
Cons
I have no complaints since the software includes all essential LMS features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
daniel
Healthcare, Education, 11-50 employees
“The most intuitive learning platform”
Pros
it excels in its user-centric approach, ensuring seamless progression through learning resources. It accepts various formats like videos, SCORM, audio, images, and embedded objects.
Cons
Initially, the administrative setup can be complex due to the volume of information generated. However, once you grasp the reporting and statistical functions, it becomes a valuable platform management tool.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Dolores
Healthcare, Education, 101-500 employees
More than a year
“Docebo is very user friendly”
Pros
Docebo's user-friendliness enabled even a novice like me to successfully develop three courses.
Cons
Obtaining live support is challenging; requests must be submitted via email.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not Specified, 101-500 employees
More than a year
“Worst customer support model of any LMS provider.”
Pros
Certain workflows in Docebo feel intuitive, and it supports a wide array of file formats.
Cons
Navigation feels clunky, users report consistent issues, and support responses vary and are often incorrect.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
2
Functionality
4
Anonymous
Not Specified, 11-50 employees
More than a year
“Customer support is essentially non-existent below Enterprise level”
Pros
Their forward-thinking approach and innovative concepts initially drew our company in, thanks to its sleek user interface and affordable pricing.
Cons
Our experience with webinar integration was disastrous. Integration failures, unhelpful support, and numerous bugs in admin features significantly hindered our workflow and momentum.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
3
Functionality
4
Anonymous
Not Specified, 101-500 employees
More than a year
“Great E-Learning Platform”
Pros
While it served as a solid platform for our online learning needs, the lack of integration with our existing applications limited its use. Despite its potential, it fell short of our requirements.
Cons
We never fully committed to the product; it was merely another tool we used. Integration with another program might have increased its utility for us.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Andrwe
Healthcare, Education, 500+ employees
Less than 6 months
“Good LMS with some gaps”
Pros
The focus on personalization through AI makes content curation tailored to individual learning styles possible. Its cloud-based nature ensures scalability, and white-labeling is a notable feature.
Cons
The AI-powered personalization seems more like a gimmick. The recommendation engine requires improvement to demonstrate the real value of AI in reducing time-consuming tasks.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Angelena
Healthcare, Education, 500+ employees
More than a year
“Our company is responsible for providing support management to different projects, requiring prospec”
Pros
it proved indispensable for our company, facilitating efficient training for new employees across various projects. Its user-friendly interface ensures a smooth onboarding process, a rarity among LMS platforms.
Cons
Overall, Docebo has been exceptionally beneficial with minimal issues. Although some employees faced occasional login problems, they were rare and insignificant.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Charles
Healthcare, Education, 101-500 employees
More than a year
“Docebo User Review”
Pros
Managing workshops and training sessions becomes convenient with Docebo's management software.
Cons
Currently, we're only using it as standalone software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Docebo”
Pros
Docebo stands out as a potent LMS platform, encompassing all features necessary for delivering meaningful and relevant learning experiences.
Cons
The interface appears cluttered, affecting the user experience for both admins and users.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Mary
Healthcare, Education, 11-50 employees
More than a year
“Great CMS”
Pros
The platform's ease of use, along with its ability to handle various file types, makes it highly customizable.
Cons
No complaints so far; we are still ironing out a few things on our end.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
“LMS for a resource strapped L&D Team”
Pros
The exceptional support during implementation surpassed any previous experiences. The platform's flexibility, especially in homepage customization, made a significant impact on our team.
Cons
Course and catalog organization require more steps than necessary initially, but once learned, it is manageable.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Ryan
Healthcare, Education, 101-500 employees
“Great user-interface and feature set”
Pros
With its robust feature set, seamless third-party integrations, and engaging gamification elements, Docebo is a standout choice.
Cons
The software can feel overly broad and lacks defined scope depending on your objectives.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Docebo is good but could use some improvements”
Pros
I am fond of Docebo's modern aesthetics, characterized by sleek widgets, ample white space, and flexibility.
Cons
The functionality for webinar courses is notably deficient, negatively impacting our experience as a Docebo customer.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
6