Docebo LMS

Docebo LMS Reviews

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Claimed

Claimed

Total 521 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

40%

3

Stars

7%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0

“Comprehensive LMS Choice”

Pros

As someone who is sought a genuine LMS, not just a tack-on to a payroll system, Docebo truly delivers. It grants full customization for my LMS journey and provides numerous integration and automation options.

Cons

When I enroll in training, the LMS does not sync well with calendar appointments in Outlook.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

N
Nikki

Healthcare, Education, 500+ employees

Less than a year

5.0

“New Customer”

Pros

Finding my way around the platform is a breeze; it is truly instinctive and does not complicate matters.

Cons

After testing, I wish I could seamlessly transfer content from the sandbox to production.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 101-500 employees

More than a year

4.0

“Learning management”

Pros

we rely on Docebo to offer training to our employees. It is straightforward to navigate and performs admirably.

Cons

While the UI feels a bit outdated and it's not lightning-fast, it gets the job done effectively.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

W
Weston

Healthcare, Education, 101-500 employees

Less than 6 months

5.0

“Docebo is the best”

Pros

Despite not being a daily user, I find Docebo easily accessible, serving its purpose effectively whenever needed.

Cons

Honestly, there is nothing I dislike about this software. It perfectly serves my monthly needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D
Darlene

Healthcare, Education, 101-500 employees

More than a year

2.0

“Docebo - Thumbs Down”

Pros

Docebo's biggest advantage lies in consolidating most of our learning resources in one place.

Cons

We encountered numerous issues with Docebo, particularly during our integration with LinkedIn Learning last summer. Despite promises of bug fixes within two weeks, the support team's responses were disappointing, prolonging our frustration.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

4

Functionality

4

J
Jeremy

Healthcare, Education, 1-10 employees

5.0

“LMS Software”

Pros

The myriad customizable features in Docebo are what captivate me the most.

Cons

Managing the LMS has a bit of a learning curve and isn't overly intuitive.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

Less than 6 months

5.0

“Feature-packed LMS”

Pros

Docebo presents itself as a learning management system that's both effective and accessible, catering perfectly to e-learning activities.

Cons

I have no complaints since the software includes all essential LMS features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
daniel

Healthcare, Education, 11-50 employees

5.0

“The most intuitive learning platform”

Pros

it excels in its user-centric approach, ensuring seamless progression through learning resources. It accepts various formats like videos, SCORM, audio, images, and embedded objects.

Cons

Initially, the administrative setup can be complex due to the volume of information generated. However, once you grasp the reporting and statistical functions, it becomes a valuable platform management tool.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

D
Dolores

Healthcare, Education, 101-500 employees

More than a year

5.0

“Docebo is very user friendly”

Pros

Docebo's user-friendliness enabled even a novice like me to successfully develop three courses.

Cons

Obtaining live support is challenging; requests must be submitted via email.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 101-500 employees

More than a year

2.0

“Worst customer support model of any LMS provider.”

Pros

Certain workflows in Docebo feel intuitive, and it supports a wide array of file formats.

Cons

Navigation feels clunky, users report consistent issues, and support responses vary and are often incorrect.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

2

Functionality

4

A
Anonymous

Not Specified, 11-50 employees

More than a year

2.0

“Customer support is essentially non-existent below Enterprise level”

Pros

Their forward-thinking approach and innovative concepts initially drew our company in, thanks to its sleek user interface and affordable pricing.

Cons

Our experience with webinar integration was disastrous. Integration failures, unhelpful support, and numerous bugs in admin features significantly hindered our workflow and momentum.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

3

Functionality

4

A
Anonymous

Not Specified, 101-500 employees

More than a year

3.0

“Great E-Learning Platform”

Pros

While it served as a solid platform for our online learning needs, the lack of integration with our existing applications limited its use. Despite its potential, it fell short of our requirements.

Cons

We never fully committed to the product; it was merely another tool we used. Integration with another program might have increased its utility for us.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A
Andrwe

Healthcare, Education, 500+ employees

Less than 6 months

4.0

“Good LMS with some gaps”

Pros

The focus on personalization through AI makes content curation tailored to individual learning styles possible. Its cloud-based nature ensures scalability, and white-labeling is a notable feature.

Cons

The AI-powered personalization seems more like a gimmick. The recommendation engine requires improvement to demonstrate the real value of AI in reducing time-consuming tasks.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

A
Angelena

Healthcare, Education, 500+ employees

More than a year

5.0

“Our company is responsible for providing support management to different projects, requiring prospec”

Pros

it proved indispensable for our company, facilitating efficient training for new employees across various projects. Its user-friendly interface ensures a smooth onboarding process, a rarity among LMS platforms.

Cons

Overall, Docebo has been exceptionally beneficial with minimal issues. Although some employees faced occasional login problems, they were rare and insignificant.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

C
Charles

Healthcare, Education, 101-500 employees

More than a year

4.0

“Docebo User Review”

Pros

Managing workshops and training sessions becomes convenient with Docebo's management software.

Cons

Currently, we're only using it as standalone software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than 6 months

4.0

“Docebo”

Pros

Docebo stands out as a potent LMS platform, encompassing all features necessary for delivering meaningful and relevant learning experiences.

Cons

The interface appears cluttered, affecting the user experience for both admins and users.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

M
Mary

Healthcare, Education, 11-50 employees

More than a year

5.0

“Great CMS”

Pros

The platform's ease of use, along with its ability to handle various file types, makes it highly customizable.

Cons

No complaints so far; we are still ironing out a few things on our end.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 101-500 employees

More than a year

5.0

“LMS for a resource strapped L&D Team”

Pros

The exceptional support during implementation surpassed any previous experiences. The platform's flexibility, especially in homepage customization, made a significant impact on our team.

Cons

Course and catalog organization require more steps than necessary initially, but once learned, it is manageable.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

R
Ryan

Healthcare, Education, 101-500 employees

5.0

“Great user-interface and feature set”

Pros

With its robust feature set, seamless third-party integrations, and engaging gamification elements, Docebo is a standout choice.

Cons

The software can feel overly broad and lacks defined scope depending on your objectives.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 500+ employees

Less than 6 months

3.0

“Docebo is good but could use some improvements”

Pros

I am fond of Docebo's modern aesthetics, characterized by sleek widgets, ample white space, and flexibility.

Cons

The functionality for webinar courses is notably deficient, negatively impacting our experience as a Docebo customer.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

6