Docebo LMS Reviews

“Tidy layout and useful training”

Pros

Right away, the platform felt clean and well organized which made it simple to navigate and pull up the files I needed without any hassle. I used Docebo for learning and development compliance materials required by both my company and my industry. It also helped me review and choose HR benefits, including my 401k options as well as medical, dental, vision and insurance coverage. Overall the software was practical, reliable and did exactly what I needed it to do.

Cons

The only real issue I ran into was logging in after my work email changed because of a name change. Aside from that, I was satisfied with the platform.

“Powerful learning portal”

Pros

Docebo feels like a leading platform in the industry, with a strong learning portal built well for companies and their employees.

Cons

Their pricing is really geared toward larger companies and they don't seem to put much focus on small business owners or solo entrepreneurs.

“Attentive staff”

Pros

the best part of Docebo for me was the customer service. The support team was incredibly attentive, very kind in every interaction and overall gave me an excellent experience. On top of that, the platform itself looks clean and well organized which made a very good impression.

Cons

One thing that really bothered me was how many emails I started receiving immediately after showing interest in Docebo. My inbox was flooded with messages and that felt excessive. I also wasn't happy with the pricing especially considering the number of students allowed on the platform.

“Terrific Corporate LMS”

Pros

Docebo's adaptability has allowed us to achieve our goals effortlessly. Its customizable nature, multilingual support, and ongoing improvements make it a preferred choice.

Cons

Due to the ambitious roadmap, new releases occasionally introduce bugs. Some administrative tasks involve excessive clicks, but they're manageable.

“Docebo is a top tier LMS, with added gamification features that other lack.”

Pros

Docebo boasts impressive administrative capabilities, engaging gamification elements, and reliable performance, supported by excellent customer service.

Cons

While versatile, it may not suit everyone's needs, especially if gamification is not a priority.

“Good learning platform”

Pros

it played a pivotal role in our internal training programs, particularly for new hires. As a newcomer, navigating through my training was a breeze, thanks to its user-friendly interface.

Cons

Functionality-wise, it works perfectly, but aesthetically, it appears outdated and could benefit from a visual update.

“Better than most”

Pros

While there are a few features lacking, Docebo aligns perfectly with our company's needs. Regular updates, like the recent enhancement to video capabilities, enhance its value.

Cons

Advanced notice regarding updated video resolution capabilities would have been appreciated. As someone involved in designing training videos, timely awareness of new features is essential.

“Great software, excellent service and support, and pretty easy to use to boot!”

Pros

Customization and detailed reporting were crucial for us, and Docebo delivered exceptionally well.

Cons

We needed more structured surveys to extract detailed statistics, akin to SurveyMonkey. The current survey setup lacks depth, hindering our ability to gather specific feedback.

“Docebo LMS”

Pros

The versatility of Docebo is unparalleled! It caters superbly to beginners and seasoned users alike, owing to its user-friendly interface.

Cons

The pricing might be a bit steep for students, but aside from that, the software offers a robust set of features.

“update bugs”

Pros

Accessing the back end especially the Superadmin Dashboard, is very convenient. It helps a lot with customer service since everything you need is available right there when needed.

Cons

The downside is the bugs that tend to come with updates. They impact end users and end up driving more volume to the helpdesk.

“It took our leaning and development to next level”

Pros

The addition of a mobile app is a welcomed enhancement. Docebo's user-friendly interface and continuous updates ensure it stays abreast of the latest trends.

Cons

Charging separately for the skill matrix is unjustified; it should be included in the package.

“Looks good but a little clunky”

Pros

Their interface is sleek and packed with functionality, offering a seamless experience.

Cons

The software feels a bit clunky at times, especially when navigating backward, which is not always straightforward.

“Implementing a new training environment is tough!”

Pros

Docebo's comprehensive training sessions provided a deep understanding of its capabilities. Post-implementation, its simplicity for end-users and robust statistics for managing large organizations across different markets are commendable.

Cons

From an end-user perspective, the homepage layout feels cumbersome, despite attempts to customize it.

“A really bad experience”

Pros

I can not find any redeeming qualities in this software. It offers some nice features, but they do not function well.

Cons

The Customer Success Area leaves much to be desired. Interacting with our Customer Success Manager has not been effective. Issues linger unresolved for extended periods, and support is virtually nonexistent.

“Great admin and user experience overall”

Pros

I love how easy it is to use on the admin side, and the learner interface is also very seamless and straightforward. Being able to enable only the necessary features as an admin reduces clutter, and integration with other systems is well-executed, including virtual classes. The support team is excellent and very responsive.

Cons

we lacked the Salesforce integration we required. However, unless it is absolutely necessary, I do not see it as a deal-breaker for using this product again.

“A great LMS that combines a modern interface with useful features.”

Pros

The visual aspect of Docebo is what I appreciate the most. The interface looks modern and appealing. As an instructional designer, I'm responsible for administering the platform. I have never faced any major issues, and students find it easy to work with, often praising its smooth operation.

Cons

As a newcomer, I find that not all features are immediately clear. I have encountered some challenges grasping how the platform operates.

“best platform to keep an update team”

Pros

Navigating through the platform and sharing information, whether text, GIFs, pictures, or videos, is swift and straightforward. It's become an essential tool in keeping our team updated with the latest research.

Cons

I can not think of any major issues, but if you are looking for something specific, this might not be the best app for you.

“Disappointing Search Capabilities”

Pros

The option to have different permission levels is great. It can be used for internal or external customers and offers Webinar, Classroom, and E-Learning choices.

Cons

Search results can be unreliable. It is like a coin toss whether you'll find what you're looking for.also ,setting up webinars requires matching login credentials between Docebo and the webinar tool, making it cumbersome for admins to set up webinars for others.

“Good Product”

Pros

The features are user-friendly, customizable, and the software operates smoothly throughout. It is definitely a good fit for me.

Cons

I have not encountered any issues thus far. It would be beneficial to enhance customer service regarding certain product issues, but apart from that, I have no complaints.

“a new company still too new for the larger market”

Pros

At first glance, Docebo seems quite impressive. The user interface is neat, customizable, and easy to navigate.

Cons

It falls short in functionality and reporting. There are only a handful of customizable reports, which limits ad hoc reporting capabilities.