Docebo LMS Reviews

“Amazing product!

Pros

Docebo's gamification features, learning plans and ease of use make it really effective for keeping engagement high and supporting our branding.

Cons

I think the certificate template is lacking and the process of setting up power users could be made simpler.

“Simple, accessible LMS we value!

Pros

I appreciate Docebo's network of tools and resources tailored to support learning within our company.

Cons

Some aspects of navigation within Docebo are not efficient, and I wish to be able to quickly access desired features.

“Great customer support

Pros

The support from Docebo is unmatched. They go above and beyond to assist, offering quick and helpful responses that make dealing with any issues much easier.

Cons

As I am relatively new to the role, I don't currently have any dislikes to report.

“Flexible platform with potential

Pros

It simplifies daily operations by offering customizable and automated processes. It's made even better with powerful tools like the central repository and user management, which help streamline everything.

Cons

Surveys and reports could be enhanced to ensure all data translates into valuable insights for data-driven decision-making. Customization options for "My Activity" would be beneficial for our use case.

“Quick to Implement

Pros

I've found the implementation team and support staff at Docebo to be amazing. They've been really helpful and professional throughout the process.

Cons

The options for customizing the sign-in page as a basic administrator are limited. Achieving a visually appealing appearance may require outsourcing.

“Loving my docebo experience

Pros

I find it really easy to set up and customize content in Docebo and it's flexible enough to adjust to my needs.

Cons

I would appreciate more examples demonstrating the best use cases for the platform's numerous features.

“Complete functional suite

Pros

Docebo's ease of use and all its features, like customizable reporting, make sharing information much simpler.

Cons

Due to our large workforce of over 2500 employees, setting up the platform took considerable time, particularly as it was integrated with our payroll system.

“Wonderful platform & service

Pros

The integration with Docebo was smooth, especially with features like Single Sign-On (SSO). The platform is easy to use, and the support during the setup was really helpful.

Cons

One area where I think Docebo could improve is the webinar registration process, which isn't as simple as just clicking a link like with platforms such as Teams or Zoom. Also, I feel there could be improvements in tracking offline training and capturing related data.

“Lots of features, good value for your money

Pros

it boasts numerous features like gamification, ILTs, and learning plans, with extensive customization options and great API capabilities.

Cons

Several features have not received updates for a significant period, and certain pages cannot be customized. While customer service is responsive, there have been instances where their responses were inaccurate, requiring validation before acknowledgment.

“Docebo as LMS

Pros

Docebo's features like scheduled reports, groups, and notifications streamline administrative tasks, supported by integration options like Workday.

Cons

Some responses from the Helpdesk are inaccurate.The built-in dashboards lack customization options and are not very useful for our organization, necessitating the creation of our own.

“Intuitive, flexible and constantly improving

Pros

their end-user ease of use, coupled with customizable pages and excellent support, makes it a standout choice. Regular updates based on customer feedback further enhance its appeal.

Cons

The onboarding process, spanning several weeks, could be more condensed for greater efficiency. Some valuable data features are only accessible through an additional paid product.

“Docebo is the way to go!

Pros

Compared to other LMSs I've used, Docebo is remarkably user-friendly, making training new team members a breeze.

Cons

The checklist feature needs improvement in terms of reporting and scheduling capabilities.

“Docebo aligns with our requirements, budget, and offers a seamless learning experience for both learners and facilitators

Pros

The onboarding process with Docebo was thorough, saving time with reusable learning plans and offering excellent support. Customizable dashboards enhance accessibility for both learners and facilitators.

Cons

The handling of learner notifications could be improved. While all necessary components are available, the option to create specific folders for organizing notifications would enhance user experience.

“Super Admin Review of Docebo as an LMS

Pros

While transitioning to Docebo from our previous LMS has been a significant improvement, certain pain points become more noticeable as we delve deeper into its features.

Cons

I find the reporting system lacking in intuitiveness, requiring the compilation of various reports. Additionally, soft deadlines for Learning Plans present challenges.

“Great for user segmentation and personalized experiences

Pros

The ability to personalize experiences, customize pages, and user-friendly administration interface make Docebo stand out. The detailed power user visibility and comprehensive support further enhance its appeal.

Cons

The ILT setup could benefit from improvements. Currently, different training materials cannot be assigned to various sessions within the same ILT course, which is suboptimal for controlling access pre/post-event.

“Review for Docebo

Pros

Great customer support compensates for any lacking features in Docebo.

Cons

Data analysis options are limited, particularly at the question level.

“The most accessible LMS solution

Pros

Managing users' progress, courses, and content updates on Docebo is a breeze. I love its accessibility for users and how it handles even the most challenging content seamlessly.

Cons

I find the admin menus challenging to navigate. There is a lot to sift through, and I believe they could benefit from some reorganization.

“Good product with so much more possibilities

Pros

I am blown away by the phenomenal customer service I have received via chat and email. They not only fix the issues but also provide context and training for future problem-solving.

Cons

I have noticed that some features do not behave as expected. For instance, certificates can only be downloaded by power users after the learner has downloaded theirs first. This setup limits HR's autonomy in accessing user data for audit purposes.

“Real competitive advantage but waiting on some improvements

Pros

Their API offerings and customization options, coupled with prompt customer service, set it apart in the market.

Cons

It takes time to learn and become comfortable with the tool. Some features appear neglected by the product team, lacking improvement plans. Greater transparency regarding the roadmap and consistency in user experience are needed.

“riview

Pros

I am impressed by Docebo's feature-rich platform.

Cons

The absence of a search field in certain sections is notable.