Total 197 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

37%

3

Stars

4%

2

Stars

3%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

K

Kira

Non-Profit Organization Management, 500+ employees

More than a year

3.0
October 2023

Docebo

Pros

The sense of community, along with the support from Docebo University and our CSM, adds tremendous value to our experience.

Cons

Development progress in Docebo seems slow as they continue to grow.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

10

Functionality

4

Z

Zachary

Food & Beverages, 500+ employees

Less than 6 months

5.0
October 2023

#1 Moonshine Distiller - Docebo Review

Pros

Implementing courses and configuring setups is a breeze. The support team's professionalism and expertise have been invaluable.

Cons

Updating user details post-implementation can be cumbersome due to the clunky import utility and process.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

R

Roni

Biotechnology, 500+ employees

More than a year

4.0
October 2023

Docebo is a good option for LMS

Pros

Docebo's platform is easy to use , it is intuitive and packed with features.

Cons

We have faced challenges with new feature deployments due to insufficient case scenario testing also there is room for improvement in basic LMS features like automated unenrollment and course search/navigation.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

6

N

Norbert

Computer Software, 101-500 employees

More than a year

4.0
October 2023

Inches away from a perfect platform

Pros

The customization features of Docebo make it easy to tailor the platform according to my needs without worrying about missing any standard features.

Cons

The interface feels inconsistent and sometimes outdated, giving the impression of an ongoing project.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

P

Paige

Financial Services, 101-500 employees

Less than 6 months

5.0
October 2023

LMS Admin life is easy with Docebo

Pros

The user interface for both learners and admins is incredibly intuitive. Navigating through the platform is a piece of cake.

Cons

I have encountered a few workflows that require extra clicks, but I am aware they are working on streamlining these processes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

E

Ellie

Logistics and Supply Chain, 500+ employees

More than a year

4.0
October 2023

You get out of it what you put into it

Pros

it is an all-in-one platform that covers various features from course repositories to social learning, making it a comprehensive solution.

Cons

Certain limitations, like the inability to retake a course, can be frustrating. Workarounds exist, but they can add complexity.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

8

K

Kris

Education Management, 11-50 employees

Less than 6 months

5.0
October 2023

Easy Implementation and Personalization

Pros

The customization options allowed me to tailor the platform to match our existing digital assets seamlessly. Docebo University was instrumental in getting everything set up efficiently.

Cons

So far, I haven't encountered any issues with Docebo.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gary

Consumer Electronics, 500+ employees

Less than a year

5.0
October 2023

Powerful and flexible LMS

Pros

Their content management system is impressive , easy to use, flexible and integrates seamlessly with other features.

Cons

While Docebo offers numerous features, navigating them can be overwhelming. However, the excellent support provided helps mitigate this challenge.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

8

A

aynur

Plastics, 500+ employees

Less than a year

4.0
October 2023

overall, really satisfied

Pros

The onboarding process and constant customer support, including the live chat function, make our experience seamless.

Cons

Specific guidance and example use cases would be helpful.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

S

Sheri

Construction, 500+ employees

More than a year

5.0
October 2023

My favorite LMS!

Pros

Organizing users, courses, and reporting is a breeze with Docebo. The platform's configurability and branding options are fantastic.

Cons

Troubleshooting system bugs can be challenging, with unresolved tracking issues for some Marketplace content.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

6

Functionality

10

E

Edoardo

Professional Training & Coaching, 11-50 employees

More than a year

5.0
October 2023

Extended Enterprise capabilities

Pros

Docebo's customization options for learning experiences and training organization are simply amazing.

Cons

Docebo's strengths in customization also make platform administration complex, requiring a high level of specific knowledge.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Ana

Supermarkets, 500+ employees

More than a year

5.0
October 2023

Docebo provided the foundation to an exponential growth.

Pros

Ease of use and comprehensive support make Docebo a standout choice for us.

Cons

Overall, Docebo is a great tool, but there are minor issues. For instance, when exporting user profiles, the default setting excludes headers. Also, more integrations with HRIS systems would be beneficial without involving programmers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Valentina

Food & Beverages, 101-500 employees

Less than 6 months

4.0
October 2023

Burger King Restaurants Italia S.p.A review

Pros

I really appreciate the ability to upload various materials onto the platform and the effectiveness of gamification in engaging users.

Cons

Reports need enhancement, particularly in consolidating training hours from different course types. Also, certain functionalities, like tracking information for ILT sessions using Teams instead of Zoom, are limited.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

8

P

Paul

Professional Training & Coaching, 500+ employees

More than a year

5.0
October 2023

H&S Review of Docebo

Pros

Docebo offers a plethora of features out of the box. We are excited to explore them further as we continue using the platform with our clients.

Cons

While Docebo boasts amazing features, the reporting functionality needs improvement. The onboarding process could focus more on relevant use cases rather than overwhelming users with unused features.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

J

Jessica

Information Technology and Services, 101-500 employees

More than a year

5.0
October 2023

Docebo is a robust, yet manageable LMS

Pros

Docebo offers a user-friendly platform that allows for tailored learner experiences.

Cons

While the out-of-the-box reports cover most metrics, the labeling and data organization could be more intuitive. Although the custom report builder offers flexibility, reaching the desired outcome isn't always straightforward.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

C

Chris

Education Management, 500+ employees

More than a year

4.0
October 2023

Good enterprise grade LMS

Pros

The customer service and onboarding support are top-notch.

Cons

To maximize Docebo's potential, we need to utilize several additional services.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

G

Graeme

Semiconductors, 500+ employees

More than a year

4.0
October 2023

Docebo Learn. Customisable and constantly growing

Pros

Docebo Learn is an intuitive and customizable LMS. The abundance of plugins and support structures make managing it a breeze.

Cons

Suggestions for enhancement take a long time, if ever, to materialize. The helpdesk's rigid requirements sometimes hinder case resolution.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
September 2023

Docebo offers the features that we need... and more!

Pros

Their flexibility caters to both our external business needs and internal training requirements seamlessly.

Cons

Inconsistencies exist among similar features, which may not be immediately apparent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

S

Steven

Computer Software, 500+ employees

More than a year

4.0
September 2023

Growing and willing to engage with the customers

Pros

Docebo's commitment to gathering customer feedback and evolving the platform to meet their needs is commendable.

Cons

While striving for innovation, Docebo sometimes releases features prematurely or overlooks optimization of older functionalities.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

8

S

Steven

Retail, 500+ employees

More than a year

5.0
September 2023

Docebo - in the top 10 worldwide for a reason

Pros

Switching to Docebo saved us time and resources due to its user-friendly admin side and excellent APIs for automation.

Cons

Archiving old content is a significant drawback of Docebo.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8