Total 197 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars37%
3
Stars4%
2
Stars3%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Kira
Non-Profit Organization Management, 500+ employees
More than a year
“Docebo
Pros
The sense of community, along with the support from Docebo University and our CSM, adds tremendous value to our experience.
Cons
Development progress in Docebo seems slow as they continue to grow.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
10
Functionality
4
Zachary
Food & Beverages, 500+ employees
Less than 6 months
“#1 Moonshine Distiller - Docebo Review
Pros
Implementing courses and configuring setups is a breeze. The support team's professionalism and expertise have been invaluable.
Cons
Updating user details post-implementation can be cumbersome due to the clunky import utility and process.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Roni
Biotechnology, 500+ employees
More than a year
“Docebo is a good option for LMS
Pros
Docebo's platform is easy to use , it is intuitive and packed with features.
Cons
We have faced challenges with new feature deployments due to insufficient case scenario testing also there is room for improvement in basic LMS features like automated unenrollment and course search/navigation.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
6
Norbert
Computer Software, 101-500 employees
More than a year
“Inches away from a perfect platform
Pros
The customization features of Docebo make it easy to tailor the platform according to my needs without worrying about missing any standard features.
Cons
The interface feels inconsistent and sometimes outdated, giving the impression of an ongoing project.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Paige
Financial Services, 101-500 employees
Less than 6 months
“LMS Admin life is easy with Docebo
Pros
The user interface for both learners and admins is incredibly intuitive. Navigating through the platform is a piece of cake.
Cons
I have encountered a few workflows that require extra clicks, but I am aware they are working on streamlining these processes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ellie
Logistics and Supply Chain, 500+ employees
More than a year
“You get out of it what you put into it
Pros
it is an all-in-one platform that covers various features from course repositories to social learning, making it a comprehensive solution.
Cons
Certain limitations, like the inability to retake a course, can be frustrating. Workarounds exist, but they can add complexity.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
8
Kris
Education Management, 11-50 employees
Less than 6 months
“Easy Implementation and Personalization
Pros
The customization options allowed me to tailor the platform to match our existing digital assets seamlessly. Docebo University was instrumental in getting everything set up efficiently.
Cons
So far, I haven't encountered any issues with Docebo.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gary
Consumer Electronics, 500+ employees
Less than a year
“Powerful and flexible LMS
Pros
Their content management system is impressive , easy to use, flexible and integrates seamlessly with other features.
Cons
While Docebo offers numerous features, navigating them can be overwhelming. However, the excellent support provided helps mitigate this challenge.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
8
aynur
Plastics, 500+ employees
Less than a year
“overall, really satisfied
Pros
The onboarding process and constant customer support, including the live chat function, make our experience seamless.
Cons
Specific guidance and example use cases would be helpful.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Sheri
Construction, 500+ employees
More than a year
“My favorite LMS!
Pros
Organizing users, courses, and reporting is a breeze with Docebo. The platform's configurability and branding options are fantastic.
Cons
Troubleshooting system bugs can be challenging, with unresolved tracking issues for some Marketplace content.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
6
Functionality
10
Edoardo
Professional Training & Coaching, 11-50 employees
More than a year
“Extended Enterprise capabilities
Pros
Docebo's customization options for learning experiences and training organization are simply amazing.
Cons
Docebo's strengths in customization also make platform administration complex, requiring a high level of specific knowledge.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Ana
Supermarkets, 500+ employees
More than a year
“Docebo provided the foundation to an exponential growth.
Pros
Ease of use and comprehensive support make Docebo a standout choice for us.
Cons
Overall, Docebo is a great tool, but there are minor issues. For instance, when exporting user profiles, the default setting excludes headers. Also, more integrations with HRIS systems would be beneficial without involving programmers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Valentina
Food & Beverages, 101-500 employees
Less than 6 months
“Burger King Restaurants Italia S.p.A review
Pros
I really appreciate the ability to upload various materials onto the platform and the effectiveness of gamification in engaging users.
Cons
Reports need enhancement, particularly in consolidating training hours from different course types. Also, certain functionalities, like tracking information for ILT sessions using Teams instead of Zoom, are limited.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Paul
Professional Training & Coaching, 500+ employees
More than a year
“H&S Review of Docebo
Pros
Docebo offers a plethora of features out of the box. We are excited to explore them further as we continue using the platform with our clients.
Cons
While Docebo boasts amazing features, the reporting functionality needs improvement. The onboarding process could focus more on relevant use cases rather than overwhelming users with unused features.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jessica
Information Technology and Services, 101-500 employees
More than a year
“Docebo is a robust, yet manageable LMS
Pros
Docebo offers a user-friendly platform that allows for tailored learner experiences.
Cons
While the out-of-the-box reports cover most metrics, the labeling and data organization could be more intuitive. Although the custom report builder offers flexibility, reaching the desired outcome isn't always straightforward.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Chris
Education Management, 500+ employees
More than a year
“Good enterprise grade LMS
Pros
The customer service and onboarding support are top-notch.
Cons
To maximize Docebo's potential, we need to utilize several additional services.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Graeme
Semiconductors, 500+ employees
More than a year
“Docebo Learn. Customisable and constantly growing
Pros
Docebo Learn is an intuitive and customizable LMS. The abundance of plugins and support structures make managing it a breeze.
Cons
Suggestions for enhancement take a long time, if ever, to materialize. The helpdesk's rigid requirements sometimes hinder case resolution.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
“Docebo offers the features that we need... and more!
Pros
Their flexibility caters to both our external business needs and internal training requirements seamlessly.
Cons
Inconsistencies exist among similar features, which may not be immediately apparent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Steven
Computer Software, 500+ employees
More than a year
“Growing and willing to engage with the customers
Pros
Docebo's commitment to gathering customer feedback and evolving the platform to meet their needs is commendable.
Cons
While striving for innovation, Docebo sometimes releases features prematurely or overlooks optimization of older functionalities.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Steven
Retail, 500+ employees
More than a year
“Docebo - in the top 10 worldwide for a reason
Pros
Switching to Docebo saved us time and resources due to its user-friendly admin side and excellent APIs for automation.
Cons
Archiving old content is a significant drawback of Docebo.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8