Total 197 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars37%
3
Stars4%
2
Stars3%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
“Modern and intuitive experience for users and admins alike
Pros
The feedback from our users has been overwhelmingly positive. We're excited about the existing functionality and eagerly anticipate future updates.
Cons
Reporting challenges persist for complex organizations, although Docebo offers supportive solutions. Enhancements in this area are eagerly awaited.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
Carl
Automotive, 500+ employees
More than a year
“Why Docebo?
Pros
Docebo's easy administration and quick, informative graphics make course management a breeze.
Cons
Uploading training material and completing necessary steps for visibility can be time-consuming. Integration software could offer a more efficient solution.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Edoardo
Information Technology and Services, 500+ employees
Less than a year
“Becoming more of an LXP platform!
Pros
Docebo's ease of management and wide array of features, including gamification, make it accessible even for novice users.
Cons
While I appreciate Docebo, there's room for improvement in creating and importing e-learning courses. An internal authoring tool and partnerships with content providers could elevate Docebo's offerings.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Grace
Information Technology and Services, 500+ employees
More than a year
“Great tool if fully enabled, needs work on UI
Pros
Being able to track training and host live sessions seamlessly is a great feature of Docebo.
Cons
The admin functionality falls short of expectations.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Amy
Furniture, 500+ employees
More than a year
“Docebo Review
Pros
The ease of use for learners and admins, coupled with effective implementation strategies, makes Docebo a valuable asset for our company.
Cons
Users need to be aware that they are essentially building their platform with Docebo's guidance. Technical assistance might be necessary for less tech-savvy individuals.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrea
Cosmetics, 101-500 employees
More than a year
“Erbolario
Pros
Once configured, Docebo is a breeze to use, with continuous feature releases keeping it fresh and relevant.
Cons
Greater statistical functions and integration possibilities, particularly through APIs, would enhance Docebo.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Jack
Law Practice, 500+ employees
Less than a year
“A Breath of Fresh air
Pros
Managing learning content within Docebo is a pleasure. Its customization options, along with the mix of ILT and eLearning, perfectly suit our needs.
Cons
A carousel feature for the home screen would be a welcome addition.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Natasha
Law Practice, 500+ employees
Less than a year
“Great UI and easy to use
Pros
their ease of use, both in the backend and frontend, along with its customizability, align perfectly with our needs.
Cons
Some areas of the platform, like user summaries and activities, lack modern features present elsewhere, such as filtering and a clean interface.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Patty
Information Technology and Services, 500+ employees
More than a year
“Docebo is great!
Pros
Tracking program success and metrics has never been easier. We are particularly fond of the integration with SalesForce, which streamlines our account provisioning and catalog access based on contacts and purchased products.
Cons
One limitation I have encountered is the inability to re-enroll in previously completed courses to obtain a fresh enrollment and a new certificate of completion.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
6
Functionality
10
Dave
Electrical/Electronic Manufacturing, 101-500 employees
More than a year
“Excellent LMS for businesses of any size
Pros
I have found the fast implementation and intuitive interface incredibly helpful for getting us started and growing quickly. The ability to white-label the platform is a huge bonus, as it allows us to tailor it exactly to our preferences, making it feel like our own environment rather than a third-party space.
Cons
Some processes in our system can be quite perplexing and require a significant amount of effort, involving numerous clicks and meticulous proofreading to ensure everything functions flawlessly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Joao
Electrical/Electronic Manufacturing, 500+ employees
More than a year
“Learning Management System That Matches an Array of Business Cases
Pros
Launching the product was a breeze, and managing rulesets within the system is straightforward. It is been relatively smooth sailing overall.
Cons
Areas where our platform could enhance include mass course management and seamless integration of web conferencing. While our system can perform both functions, applying rules on a large scale for mass course management can be challenging. Similarly, requiring an integration per user for web conferencing seems cumbersome; perhaps Docebo could offer an internal web conferencing solution to streamline the process.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Inga
Marketing and Advertising, 101-500 employees
More than a year
“Helpful Customer Success Manager
Pros
Docebo has become indispensable for our daily business operations in Marketing & Ecommerce training. Crafting courses and Learning Plans tailored to our needs has been a breeze.
Cons
It would be immensely helpful to have a search function within the Catalogue menu, sparing us the need to sift through over 17 pages of content to find specific items. This enhancement would significantly improve our daily workflow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Kathryn
Internet, 500+ employees
More than a year
“Endless Customization
Pros
It perfectly suits our need for a highly customizable platform to create unique learning experiences. Segmenting users for targeted experiences and designing pages and menus has been a breeze.
Cons
One aspect that feels lacking is the absence of an automatic direct calendar invite upon enrollment. Instead, learners receive an enrollment notification with the option to download the calendar invite. This extra step has led to confusion among learners and attendance issues. Streamlining this process would alleviate such challenges.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Valerie
Hospital & Health Care, 500+ employees
More than a year
“Love this LMS
Pros
The intuitive functionality for both admins and users is fantastic.
Cons
I sometimes feel that more thorough testing should precede new releases.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yashovardhan
Education Management, 500+ employees
More than a year
“Unique LMS Platform
Pros
Docebo's high level of customization and plethora of features have allowed us to create exceptional learning experiences. The support from the Docebo team has been prompt and helpful in resolving any queries.
Cons
Customizability of menus and the overall design of the learning management system were aspects I found lacking. The platform often felt rigid and limiting when implementing changes and enhancing user-friendliness. Additionally, the user interface seemed outdated compared to competitors.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary G.
E-learning, 500+ employees
“Streamlined our virtual classrooms
Pros
With so much to manage, we badly needed a solution that could lessen the burden on our team, and Docebo did just that! First, the admin team can only enable the features they need and keep the clutter to a minimum. Everything is done correctly, from tying in virtual classes to other software to system integration. Lastly, an excellent team that responds quickly.
Cons
Significant updates are undoubtedly communicated clearly, but leave the minor ones unattended. They keep it up to date, but the small changes that affect how we work always surprise us. Also, there isnt the Salesforce integration we need, but unless its a strict must, I dont see that as a reason to stop using this product.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Karen
Hospital & Health Care, 101-500 employees
Less than 6 months
“This is the way you should train your employees!!
Pros
The flexibility and ease-of-use of Docebo's learning solution have been invaluable for quick employee training in the Hospitality field.
Cons
My main drawback with Docebo was its pricing, which kept increasing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gerhard
E-Learning, 1-10 employees
More than a year
“An LMS with almost infinite possibilities
Pros
Their comprehensive features make teaching and learning specific content a breeze. The constant development ensures the software keeps getting better. The reporting capabilities are especially impressive.
Cons
Due to the wide range of features, it takes time to become familiar with all functions. Sometimes it seems that developing new features takes precedence over improving existing ones, even though there is considerable demand for enhancements. While the requests are not ignored, development cycles can be prolonged.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Izzy I.
Information technology and services, 101-500 employees
“A flexible learning management system with an intuitive user interface (UI) and helpful customer service.
Pros
Would want to have the ability to move reporting, survey, and rating/commenting functions. More powerful and configurable reports would be nice. For many courses, we must be able to submit pre- and post-course questionnaires. We also require the capacity to track course ratings and receive notifications when one of our users leaves a comment. Sometimes, our platform can be sluggish. In terms of functionality, there are a few minor "wants," but altogether, it is extremely strong.
Cons
Updates and fresh launches of products dont always go smoothly. Better information sharing on minor system patches would have been appreciated as well. Aside from that, I couldnt be happier with the results. However, the security does not let us confine ourselves to merely the feature of allowing our customers to submit material. We would very much want to be able to do so. In addition to this, we would like for them to be able to develop their own individual learning programs.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Sean J.
Education Management, 1-10 employees
“One of the best customizable social learning software programs out there!
Pros
Our sales representative did a fantastic job at our initial platform demonstration, and we were really impressed. It has been lovely, definitely something we were looking for all along and appeared to be able to achieve anything. During the free trial, it was so fun to use the platform that we finally decided to buy the full version.
Cons
The ability to include a certificate in an email of congratulations sent to a user when they finish a certification learning plan has an issue. To get the certificate, the user must go back to the last course and download it from a widget under the course. This is done by dragging.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8