Total 197 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

37%

3

Stars

4%

2

Stars

3%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
October 2019

Forward thinking, cutting edge and learner centric LMS platform

Pros

Docebo's user interface is top-notch, encouraging user adoption and more time spent on the platform. The combination of traditional eLearning content and Channels is fantastic and we look forward to incorporating gamification for an even better user experience.

Cons

Docebo could improve the administrator side of the platform, reducing unnecessary clicks and streamlining bulk processes to minimize additional workload.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

5

Functionality

8

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0
October 2019

Comprehensive LMS Choice

Pros

As someone who is sought a genuine LMS, not just a tack-on to a payroll system, Docebo truly delivers. It grants full customization for my LMS journey and provides numerous integration and automation options.

Cons

When I enroll in training, the LMS does not sync well with calendar appointments in Outlook.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

N

Nikki

Financial Services, 500+ employees

Less than a year

5.0
October 2019

New Customer

Pros

Finding my way around the platform is a breeze; it is truly instinctive and does not complicate matters.

Cons

After testing, I wish I could seamlessly transfer content from the sandbox to production.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

More than a year

4.0
September 2019

Learning management

Pros

we rely on Docebo to offer training to our employees. It is straightforward to navigate and performs admirably.

Cons

While the UI feels a bit outdated and it's not lightning-fast, it gets the job done effectively.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

W

Weston

Human Resources, 101-500 employees

Less than 6 months

5.0
September 2019

Docebo is the best

Pros

Despite not being a daily user, I find Docebo easily accessible, serving its purpose effectively whenever needed.

Cons

Honestly, there is nothing I dislike about this software. It perfectly serves my monthly needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D

Darlene

Computer Software, 101-500 employees

More than a year

2.0
August 2019

Docebo - Thumbs Down

Pros

Docebo's biggest advantage lies in consolidating most of our learning resources in one place.

Cons

We encountered numerous issues with Docebo, particularly during our integration with LinkedIn Learning last summer. Despite promises of bug fixes within two weeks, the support team's responses were disappointing, prolonging our frustration.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

4

Functionality

4

J

Jeremy

E-Learning, 1-10 employees

5.0
July 2019

LMS Software

Pros

The myriad customizable features in Docebo are what captivate me the most.

Cons

Managing the LMS has a bit of a learning curve and isn't overly intuitive.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than 6 months

5.0
June 2019

Feature-packed LMS

Pros

Docebo presents itself as a learning management system that's both effective and accessible, catering perfectly to e-learning activities.

Cons

I have no complaints since the software includes all essential LMS features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

daniel

E-Learning, 11-50 employees

5.0
May 2019

The most intuitive learning platform

Pros

it excels in its user-centric approach, ensuring seamless progression through learning resources. It accepts various formats like videos, SCORM, audio, images, and embedded objects.

Cons

Initially, the administrative setup can be complex due to the volume of information generated. However, once you grasp the reporting and statistical functions, it becomes a valuable platform management tool.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

D

Dolores

Security and Investigations, 101-500 employees

More than a year

5.0
May 2019

Docebo is very user friendly

Pros

Docebo's user-friendliness enabled even a novice like me to successfully develop three courses.

Cons

Obtaining live support is challenging; requests must be submitted via email.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 101-500 employees

More than a year

2.0
May 2019

Worst customer support model of any LMS provider.

Pros

Certain workflows in Docebo feel intuitive, and it supports a wide array of file formats.

Cons

Navigation feels clunky, users report consistent issues, and support responses vary and are often incorrect.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

2

Functionality

4

A

Anonymous

Not Specified, 11-50 employees

More than a year

2.0
May 2019

Customer support is essentially non-existent below Enterprise level

Pros

Their forward-thinking approach and innovative concepts initially drew our company in, thanks to its sleek user interface and affordable pricing.

Cons

Our experience with webinar integration was disastrous. Integration failures, unhelpful support, and numerous bugs in admin features significantly hindered our workflow and momentum.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

3

Functionality

4

A

Anonymous

Not Specified, 101-500 employees

More than a year

3.0
April 2019

Great E-Learning Platform

Pros

While it served as a solid platform for our online learning needs, the lack of integration with our existing applications limited its use. Despite its potential, it fell short of our requirements.

Cons

We never fully committed to the product; it was merely another tool we used. Integration with another program might have increased its utility for us.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A

Andrwe

Education Management, 500+ employees

Less than 6 months

4.0
April 2019

Good LMS with some gaps

Pros

The focus on personalization through AI makes content curation tailored to individual learning styles possible. Its cloud-based nature ensures scalability, and white-labeling is a notable feature.

Cons

The AI-powered personalization seems more like a gimmick. The recommendation engine requires improvement to demonstrate the real value of AI in reducing time-consuming tasks.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

A

Angelena

Staffing and Recruiting, 500+ employees

More than a year

5.0
March 2019

Our company is responsible for providing support management to different projects, requiring prospec

Pros

it proved indispensable for our company, facilitating efficient training for new employees across various projects. Its user-friendly interface ensures a smooth onboarding process, a rarity among LMS platforms.

Cons

Overall, Docebo has been exceptionally beneficial with minimal issues. Although some employees faced occasional login problems, they were rare and insignificant.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

C

Charles

Biotechnology, 101-500 employees

More than a year

4.0
March 2019

Docebo User Review

Pros

Managing workshops and training sessions becomes convenient with Docebo's management software.

Cons

Currently, we're only using it as standalone software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

4.0
March 2019

Docebo

Pros

Docebo stands out as a potent LMS platform, encompassing all features necessary for delivering meaningful and relevant learning experiences.

Cons

The interface appears cluttered, affecting the user experience for both admins and users.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

M

Mary

Financial Services, 11-50 employees

More than a year

5.0
February 2019

Great CMS

Pros

The platform's ease of use, along with its ability to handle various file types, makes it highly customizable.

Cons

No complaints so far; we are still ironing out a few things on our end.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

More than a year

5.0
January 2019

LMS for a resource strapped L&D Team

Pros

The exceptional support during implementation surpassed any previous experiences. The platform's flexibility, especially in homepage customization, made a significant impact on our team.

Cons

Course and catalog organization require more steps than necessary initially, but once learned, it is manageable.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

R

Ryan

Computer Software, 101-500 employees

5.0
January 2019

Great user-interface and feature set

Pros

With its robust feature set, seamless third-party integrations, and engaging gamification elements, Docebo is a standout choice.

Cons

The software can feel overly broad and lacks defined scope depending on your objectives.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10