Total 197 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars37%
3
Stars4%
2
Stars3%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
“Forward thinking, cutting edge and learner centric LMS platform
Pros
Docebo's user interface is top-notch, encouraging user adoption and more time spent on the platform. The combination of traditional eLearning content and Channels is fantastic and we look forward to incorporating gamification for an even better user experience.
Cons
Docebo could improve the administrator side of the platform, reducing unnecessary clicks and streamlining bulk processes to minimize additional workload.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
5
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Comprehensive LMS Choice
Pros
As someone who is sought a genuine LMS, not just a tack-on to a payroll system, Docebo truly delivers. It grants full customization for my LMS journey and provides numerous integration and automation options.
Cons
When I enroll in training, the LMS does not sync well with calendar appointments in Outlook.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Nikki
Financial Services, 500+ employees
Less than a year
“New Customer
Pros
Finding my way around the platform is a breeze; it is truly instinctive and does not complicate matters.
Cons
After testing, I wish I could seamlessly transfer content from the sandbox to production.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
“Learning management
Pros
we rely on Docebo to offer training to our employees. It is straightforward to navigate and performs admirably.
Cons
While the UI feels a bit outdated and it's not lightning-fast, it gets the job done effectively.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Weston
Human Resources, 101-500 employees
Less than 6 months
“Docebo is the best
Pros
Despite not being a daily user, I find Docebo easily accessible, serving its purpose effectively whenever needed.
Cons
Honestly, there is nothing I dislike about this software. It perfectly serves my monthly needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Darlene
Computer Software, 101-500 employees
More than a year
“Docebo - Thumbs Down
Pros
Docebo's biggest advantage lies in consolidating most of our learning resources in one place.
Cons
We encountered numerous issues with Docebo, particularly during our integration with LinkedIn Learning last summer. Despite promises of bug fixes within two weeks, the support team's responses were disappointing, prolonging our frustration.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
4
Functionality
4
Jeremy
E-Learning, 1-10 employees
“LMS Software
Pros
The myriad customizable features in Docebo are what captivate me the most.
Cons
Managing the LMS has a bit of a learning curve and isn't overly intuitive.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than 6 months
“Feature-packed LMS
Pros
Docebo presents itself as a learning management system that's both effective and accessible, catering perfectly to e-learning activities.
Cons
I have no complaints since the software includes all essential LMS features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
daniel
E-Learning, 11-50 employees
“The most intuitive learning platform
Pros
it excels in its user-centric approach, ensuring seamless progression through learning resources. It accepts various formats like videos, SCORM, audio, images, and embedded objects.
Cons
Initially, the administrative setup can be complex due to the volume of information generated. However, once you grasp the reporting and statistical functions, it becomes a valuable platform management tool.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Dolores
Security and Investigations, 101-500 employees
More than a year
“Docebo is very user friendly
Pros
Docebo's user-friendliness enabled even a novice like me to successfully develop three courses.
Cons
Obtaining live support is challenging; requests must be submitted via email.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not Specified, 101-500 employees
More than a year
“Worst customer support model of any LMS provider.
Pros
Certain workflows in Docebo feel intuitive, and it supports a wide array of file formats.
Cons
Navigation feels clunky, users report consistent issues, and support responses vary and are often incorrect.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
2
Functionality
4
Anonymous
Not Specified, 11-50 employees
More than a year
“Customer support is essentially non-existent below Enterprise level
Pros
Their forward-thinking approach and innovative concepts initially drew our company in, thanks to its sleek user interface and affordable pricing.
Cons
Our experience with webinar integration was disastrous. Integration failures, unhelpful support, and numerous bugs in admin features significantly hindered our workflow and momentum.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
3
Functionality
4
Anonymous
Not Specified, 101-500 employees
More than a year
“Great E-Learning Platform
Pros
While it served as a solid platform for our online learning needs, the lack of integration with our existing applications limited its use. Despite its potential, it fell short of our requirements.
Cons
We never fully committed to the product; it was merely another tool we used. Integration with another program might have increased its utility for us.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Andrwe
Education Management, 500+ employees
Less than 6 months
“Good LMS with some gaps
Pros
The focus on personalization through AI makes content curation tailored to individual learning styles possible. Its cloud-based nature ensures scalability, and white-labeling is a notable feature.
Cons
The AI-powered personalization seems more like a gimmick. The recommendation engine requires improvement to demonstrate the real value of AI in reducing time-consuming tasks.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Angelena
Staffing and Recruiting, 500+ employees
More than a year
“Our company is responsible for providing support management to different projects, requiring prospec
Pros
it proved indispensable for our company, facilitating efficient training for new employees across various projects. Its user-friendly interface ensures a smooth onboarding process, a rarity among LMS platforms.
Cons
Overall, Docebo has been exceptionally beneficial with minimal issues. Although some employees faced occasional login problems, they were rare and insignificant.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Charles
Biotechnology, 101-500 employees
More than a year
“Docebo User Review
Pros
Managing workshops and training sessions becomes convenient with Docebo's management software.
Cons
Currently, we're only using it as standalone software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Docebo
Pros
Docebo stands out as a potent LMS platform, encompassing all features necessary for delivering meaningful and relevant learning experiences.
Cons
The interface appears cluttered, affecting the user experience for both admins and users.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Mary
Financial Services, 11-50 employees
More than a year
“Great CMS
Pros
The platform's ease of use, along with its ability to handle various file types, makes it highly customizable.
Cons
No complaints so far; we are still ironing out a few things on our end.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
“LMS for a resource strapped L&D Team
Pros
The exceptional support during implementation surpassed any previous experiences. The platform's flexibility, especially in homepage customization, made a significant impact on our team.
Cons
Course and catalog organization require more steps than necessary initially, but once learned, it is manageable.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Ryan
Computer Software, 101-500 employees
“Great user-interface and feature set
Pros
With its robust feature set, seamless third-party integrations, and engaging gamification elements, Docebo is a standout choice.
Cons
The software can feel overly broad and lacks defined scope depending on your objectives.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10