Total 197 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

37%

3

Stars

4%

2

Stars

3%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

3.0
January 2019

Docebo is good but could use some improvements

Pros

I am fond of Docebo's modern aesthetics, characterized by sleek widgets, ample white space, and flexibility.

Cons

The functionality for webinar courses is notably deficient, negatively impacting our experience as a Docebo customer.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

6

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
November 2018

Terrific Corporate LMS

Pros

Docebo's adaptability has allowed us to achieve our goals effortlessly. Its customizable nature, multilingual support, and ongoing improvements make it a preferred choice.

Cons

Due to the ambitious roadmap, new releases occasionally introduce bugs. Some administrative tasks involve excessive clicks, but they're manageable.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A

Andrew

Computer Software, 500+ employees

4.0
October 2018

Docebo is a top tier LMS, with added gamification features that other lack.

Pros

Docebo boasts impressive administrative capabilities, engaging gamification elements, and reliable performance, supported by excellent customer service.

Cons

While versatile, it may not suit everyone's needs, especially if gamification is not a priority.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Jill

Retail, 500+ employees

More than a year

5.0
October 2018

Good learning platform

Pros

it played a pivotal role in our internal training programs, particularly for new hires. As a newcomer, navigating through my training was a breeze, thanks to its user-friendly interface.

Cons

Functionality-wise, it works perfectly, but aesthetically, it appears outdated and could benefit from a visual update.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

K

Kyle

Building Materials, 500+ employees

More than a year

4.0
October 2018

Better than most

Pros

While there are a few features lacking, Docebo aligns perfectly with our company's needs. Regular updates, like the recent enhancement to video capabilities, enhance its value.

Cons

Advanced notice regarding updated video resolution capabilities would have been appreciated. As someone involved in designing training videos, timely awareness of new features is essential.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

J

Joan

Hospital & Health Care, 1-10 employees

More than a year

5.0
October 2018

Great software, excellent service and support, and pretty easy to use to boot!

Pros

Customization and detailed reporting were crucial for us, and Docebo delivered exceptionally well.

Cons

We needed more structured surveys to extract detailed statistics, akin to SurveyMonkey. The current survey setup lacks depth, hindering our ability to gather specific feedback.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A

Anne

Not Specified, 101-500 employees

Less than 6 months

5.0
August 2018

Docebo LMS

Pros

The versatility of Docebo is unparalleled! It caters superbly to beginners and seasoned users alike, owing to its user-friendly interface.

Cons

The pricing might be a bit steep for students, but aside from that, the software offers a robust set of features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Hussain

Mechanical or Industrial Engineering, 101-500 employees

Less than a year

5.0
August 2018

It took our leaning and development to next level

Pros

The addition of a mobile app is a welcomed enhancement. Docebo's user-friendly interface and continuous updates ensure it stays abreast of the latest trends.

Cons

Charging separately for the skill matrix is unjustified; it should be included in the package.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R

Rebecca

Human Resources, 11-50 employees

4.0
August 2018

Looks good but a little clunky

Pros

Their interface is sleek and packed with functionality, offering a seamless experience.

Cons

The software feels a bit clunky at times, especially when navigating backward, which is not always straightforward.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

8

K

Ken

Music, 500+ employees

Less than a year

4.0
July 2018

Implementing a new training environment is tough!

Pros

Docebo's comprehensive training sessions provided a deep understanding of its capabilities. Post-implementation, its simplicity for end-users and robust statistics for managing large organizations across different markets are commendable.

Cons

From an end-user perspective, the homepage layout feels cumbersome, despite attempts to customize it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

Less than a year

1.0
June 2018

A really bad experience

Pros

I can not find any redeeming qualities in this software. It offers some nice features, but they do not function well.

Cons

The Customer Success Area leaves much to be desired. Interacting with our Customer Success Manager has not been effective. Issues linger unresolved for extended periods, and support is virtually nonexistent.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

1

Functionality

2

M

Mary

Not Specified, N/A employees

More than a year

4.0
June 2018

Great admin and user experience overall

Pros

I love how easy it is to use on the admin side, and the learner interface is also very seamless and straightforward. Being able to enable only the necessary features as an admin reduces clutter, and integration with other systems is well-executed, including virtual classes. The support team is excellent and very responsive.

Cons

we lacked the Salesforce integration we required. However, unless it is absolutely necessary, I do not see it as a deal-breaker for using this product again.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A

Anabel

Not Specified, 11-50 employees

More than a year

5.0
June 2018

A great LMS that combines a modern interface with useful features.

Pros

The visual aspect of Docebo is what I appreciate the most. The interface looks modern and appealing. As an instructional designer, I'm responsible for administering the platform. I have never faced any major issues, and students find it easy to work with, often praising its smooth operation.

Cons

As a newcomer, I find that not all features are immediately clear. I have encountered some challenges grasping how the platform operates.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

jarmi

Information Technology and Services, 1-10 employees

Less than a year

5.0
June 2018

best platform to keep an update team

Pros

Navigating through the platform and sharing information, whether text, GIFs, pictures, or videos, is swift and straightforward. It's become an essential tool in keeping our team updated with the latest research.

Cons

I can not think of any major issues, but if you are looking for something specific, this might not be the best app for you.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

J

Jenn

Computer Software, 500+ employees

Less than a year

3.0
May 2018

Disappointing Search Capabilities

Pros

The option to have different permission levels is great. It can be used for internal or external customers and offers Webinar, Classroom, and E-Learning choices.

Cons

Search results can be unreliable. It is like a coin toss whether you'll find what you're looking for.also ,setting up webinars requires matching login credentials between Docebo and the webinar tool, making it cumbersome for admins to set up webinars for others.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6

A

Areane

Retail, 101-500 employees

More than a year

5.0
May 2018

Good Product

Pros

The features are user-friendly, customizable, and the software operates smoothly throughout. It is definitely a good fit for me.

Cons

I have not encountered any issues thus far. It would be beneficial to enhance customer service regarding certain product issues, but apart from that, I have no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

larry

Banking, 500+ employees

Less than 6 months

3.0
April 2018

a new company still too new for the larger market

Pros

At first glance, Docebo seems quite impressive. The user interface is neat, customizable, and easy to navigate.

Cons

It falls short in functionality and reporting. There are only a handful of customizable reports, which limits ad hoc reporting capabilities.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

6

Functionality

6

C

Carlee

Medical Practice, 101-500 employees

More than a year

4.0
April 2018

Makes Learning Easy

Pros

This program was immensely beneficial for learning various job aspects. It's easy to use, intuitive, and aids in the learning process. I especially liked being able to access it via a phone app.

Cons

I noticed some glitches initially, like frozen screens or slow loading times. It might have been due to the computer I was using. Overall, the program proved beneficial to me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

G

Gerson

Not Specified, N/A employees

More than a year

4.0
April 2018

Manage and enhance the learning of you and your team.

Pros

This learning system greatly enhances personal and team learning. It supports multiple languages flawlessly, including English and Spanish. The application is simple yet dynamic, encouraging continuous learning. Being cloud-based allows for studying and accessing classes from anywhere with an internet connection.

Cons

Transitioning directly from the classroom to this tool may give a sense of informality to some, potentially dampening enthusiasm for learning. It's crucial to emphasize the quality of courses and their certification.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

J

Jose

Primary/Secondary Education, 1-10 employees

Less than 6 months

4.0
April 2018

Usefully good LMS

Pros

It offers the essential minimum for e-learning, including customization, responsiveness, engagement, social skills, and gamification.

Cons

Generated files, especially those with many elements, tend to be heavy, leading to slower program responsiveness.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8