Total 197 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

37%

3

Stars

4%

2

Stars

3%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

L

Luimer

Not Specified, N/A employees

Less than 6 months

5.0
April 2018

An excellent experience we are happy

Pros

The pricing model is flexible and easy to navigate, with constant innovation. I particularly appreciated the free trial. The interface is very intuitive.

Cons

There are some customer service flaws and task checking issues that need addressing. The cost is quite high as well.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

U

Utkarsh

Computer Software, 101-500 employees

More than a year

3.0
April 2018

The intuitive user interface and multi language capabilities are the two biggest features of the product

Pros

The support across different platforms is a major advantage. The clear interface makes learning quick and not at all tedious.

Cons

Admin options for staff are limited. As a student, I did not face many issues except for the lack of customization options.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, N/A employees

Less than a year

5.0
April 2018

Quality distance education.

Pros

What I appreciate most about Docebo is finding enriching content to expand my knowledge.

Cons

My least favorite aspect of Docebo is that its courses aren't accredited by a university. However, I find the content to be of high quality, and I've learned a lot.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sergio

Not Specified, 101-500 employees

Less than 6 months

4.0
March 2018

A good way to implement learning, but it gets old really fast.

Pros

Docebo has an attractive interface for presentations and allows for creating dynamic lessons. It's versatile and integrates well in the workplace.

Cons

It experiences frequent bugs. After a few lessons, the repetitive presentation format becomes tedious.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

L

Luis

Not Specified, 101-500 employees

Less than a year

4.0
March 2018

A good tool to create courses for your company.

Pros

What stands out to me the most is the ability to track my progress with the course.

Cons

Sometimes, completing part of a course sends me back to the beginning, creating a loop-like experience.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, N/A employees

Less than a year

4.0
March 2018

Good LMS, but there are better ones out there.

Pros

The demo version allows you to explore all its features fully.

Cons

As an admin, I find the structure illogical, and managing courses, groups, and students does not make sense in some processes.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

J

Josefina

Not Specified, 500+ employees

Less than a year

5.0
March 2018

Good e-learning tool

Pros

I like the tool because it facilitates connecting with others online and offers training and classes on various subjects.

Cons

Getting started smoothly and improving training concepts can be challenging if you choose the wrong provider.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, N/A employees

Less than 6 months

4.0
March 2018

I improve my learning with this tool

Pros

It is an excellent e-learning tool, offering everything from courses to exams, groups, chat, and forums. It's one of my go-to e-learning platforms.

Cons

The administration tool is not very intuitive. Managing courses, groups, and users can be confusing.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

K

Katherine

Not Specified, 11-50 employees

Less than a year

5.0
March 2018

Excellent online education platform

Pros

It is an incredible application for training and online learning, simple to use, allowing connections with other users, accessing classes, and sharing files.

Cons

There is currently no way to mark all attendees as completed for an ILT course in bulk.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

Less than 6 months

5.0
February 2018

Creates a great LMS with a ton of functionality

Pros

Our favorite aspects of Docebo are its ease of customization for courses and content, and its user-friendly interface for end-users. After testing five LMS platforms, Docebo excelled in nearly every aspect.

Cons

PowerPoint presentations and accessibility need improvement. An application to automatically create training resource demo files would be beneficial.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

B

Budi

Automotive, 101-500 employees

More than a year

4.0
January 2018

Docebo has been used for LMS tools since 2017

Pros

Managing LMS professionally is made easy with complete features, regular updates, and convenient data import/export to Excel. Pricing and maintenance are negotiable, with appealing upgrade offers.

Cons

Due to different time zones, there is a support gap, and we can not postpone updates as needed.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

10

G

Gayle

Not Specified, N/A employees

Less than a year

5.0
December 2017

We use the LMS for certification for our organization. The features will enable us to do just that

Pros

Integration with third-party software like Vimeo and Google Drive is seamless. Updates made to our LMS reflect immediately, ensuring real-time changes.

Cons

The user guide is outdated. A new guide for version 7.0 would be appreciated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

More than a year

5.0
December 2017

Docebo is a very intuitive, easy to use platform.

Pros

The Docebo platform is incredibly user-friendly. We effortlessly created and uploaded training materials without any hiccups. The support team was always there to assist us.

Cons

Checking software versioning is essential, as we have encountered different issues with the same licenses.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sean

Automotive, 101-500 employees

More than a year

4.0
December 2017

Docebo is a simple to use LMS platform for training our large distributor base on their schedule.

Pros

Docebo enables us to create customized training materials quickly. This self-service platform streamlines implementation and updates, a process that used to take weeks. We've successfully used it across multiple departments, internally and externally.

Cons

we create training modules offline and upload them to Docebo. It would be helpful if Docebo integrated a tool for creating dynamic modules.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B

Beth

Medical Practice, 1-10 employees

Less than a year

2.0
December 2017

Disappointed with functionality and customer support

Pros

it offers many fantastic features and apps to enhance learning, although some features may require a learning curve. Onboarding is essential for newcomers to Learning Management.

Cons

Despite offering many great features, Docebo has technical bugs that Learning and Support are slow to address, resulting in poor functionality and frustrating user experience.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

3

Functionality

4

J

Jea

Information Technology and Services, 500+ employees

Less than a year

5.0
September 2017

Docebo creates an extraordinary customer experience supporting you in achieving all of your goals!

Pros

Leveraging the system to create a learning organization has been fantastic. We can deliver information efficiently using various methods.

Cons

Learning how to configure and maximize LMS utilization is complex and time-consuming. However, Docebo's supportive and innovative team assists in maximizing the investment.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

S

Sean

Not Specified, N/A employees

More than a year

5.0
August 2017

The platform is functional yet easy to use but the real value is in their on-boarding support.

Pros

The platform has a clean and modern feel that both internal and external users find easy to navigate. There's ample customization available, but also ready-made features for plug-and-play use. It strikes a perfect balance between customization and out-of-the-box functionality, suitable for all levels of LMS users. Even without a deep technical background, our L&D team found customizing the Docebo UI and ensuring functionality simple enough to manage.

Cons

The only drawback we have encountered is the inability to include a certificate in congratulatory emails after completing a certification Learning Plan. While it is a small inconvenience, considering the functionality Docebo offers, it is manageable.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10