Total 197 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars37%
3
Stars4%
2
Stars3%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Luimer
Not Specified, N/A employees
Less than 6 months
“An excellent experience we are happy
Pros
The pricing model is flexible and easy to navigate, with constant innovation. I particularly appreciated the free trial. The interface is very intuitive.
Cons
There are some customer service flaws and task checking issues that need addressing. The cost is quite high as well.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Utkarsh
Computer Software, 101-500 employees
More than a year
“The intuitive user interface and multi language capabilities are the two biggest features of the product
Pros
The support across different platforms is a major advantage. The clear interface makes learning quick and not at all tedious.
Cons
Admin options for staff are limited. As a student, I did not face many issues except for the lack of customization options.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Anonymous
Not Specified, N/A employees
Less than a year
“Quality distance education.
Pros
What I appreciate most about Docebo is finding enriching content to expand my knowledge.
Cons
My least favorite aspect of Docebo is that its courses aren't accredited by a university. However, I find the content to be of high quality, and I've learned a lot.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sergio
Not Specified, 101-500 employees
Less than 6 months
“A good way to implement learning, but it gets old really fast.
Pros
Docebo has an attractive interface for presentations and allows for creating dynamic lessons. It's versatile and integrates well in the workplace.
Cons
It experiences frequent bugs. After a few lessons, the repetitive presentation format becomes tedious.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Luis
Not Specified, 101-500 employees
Less than a year
“A good tool to create courses for your company.
Pros
What stands out to me the most is the ability to track my progress with the course.
Cons
Sometimes, completing part of a course sends me back to the beginning, creating a loop-like experience.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, N/A employees
Less than a year
“Good LMS, but there are better ones out there.
Pros
The demo version allows you to explore all its features fully.
Cons
As an admin, I find the structure illogical, and managing courses, groups, and students does not make sense in some processes.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Josefina
Not Specified, 500+ employees
Less than a year
“Good e-learning tool
Pros
I like the tool because it facilitates connecting with others online and offers training and classes on various subjects.
Cons
Getting started smoothly and improving training concepts can be challenging if you choose the wrong provider.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, N/A employees
Less than 6 months
“I improve my learning with this tool
Pros
It is an excellent e-learning tool, offering everything from courses to exams, groups, chat, and forums. It's one of my go-to e-learning platforms.
Cons
The administration tool is not very intuitive. Managing courses, groups, and users can be confusing.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
8
Katherine
Not Specified, 11-50 employees
Less than a year
“Excellent online education platform
Pros
It is an incredible application for training and online learning, simple to use, allowing connections with other users, accessing classes, and sharing files.
Cons
There is currently no way to mark all attendees as completed for an ILT course in bulk.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
Less than 6 months
“Creates a great LMS with a ton of functionality
Pros
Our favorite aspects of Docebo are its ease of customization for courses and content, and its user-friendly interface for end-users. After testing five LMS platforms, Docebo excelled in nearly every aspect.
Cons
PowerPoint presentations and accessibility need improvement. An application to automatically create training resource demo files would be beneficial.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Budi
Automotive, 101-500 employees
More than a year
“Docebo has been used for LMS tools since 2017
Pros
Managing LMS professionally is made easy with complete features, regular updates, and convenient data import/export to Excel. Pricing and maintenance are negotiable, with appealing upgrade offers.
Cons
Due to different time zones, there is a support gap, and we can not postpone updates as needed.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
10
Gayle
Not Specified, N/A employees
Less than a year
“We use the LMS for certification for our organization. The features will enable us to do just that
Pros
Integration with third-party software like Vimeo and Google Drive is seamless. Updates made to our LMS reflect immediately, ensuring real-time changes.
Cons
The user guide is outdated. A new guide for version 7.0 would be appreciated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
“Docebo is a very intuitive, easy to use platform.
Pros
The Docebo platform is incredibly user-friendly. We effortlessly created and uploaded training materials without any hiccups. The support team was always there to assist us.
Cons
Checking software versioning is essential, as we have encountered different issues with the same licenses.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sean
Automotive, 101-500 employees
More than a year
“Docebo is a simple to use LMS platform for training our large distributor base on their schedule.
Pros
Docebo enables us to create customized training materials quickly. This self-service platform streamlines implementation and updates, a process that used to take weeks. We've successfully used it across multiple departments, internally and externally.
Cons
we create training modules offline and upload them to Docebo. It would be helpful if Docebo integrated a tool for creating dynamic modules.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Beth
Medical Practice, 1-10 employees
Less than a year
“Disappointed with functionality and customer support
Pros
it offers many fantastic features and apps to enhance learning, although some features may require a learning curve. Onboarding is essential for newcomers to Learning Management.
Cons
Despite offering many great features, Docebo has technical bugs that Learning and Support are slow to address, resulting in poor functionality and frustrating user experience.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
3
Functionality
4
Jea
Information Technology and Services, 500+ employees
Less than a year
“Docebo creates an extraordinary customer experience supporting you in achieving all of your goals!
Pros
Leveraging the system to create a learning organization has been fantastic. We can deliver information efficiently using various methods.
Cons
Learning how to configure and maximize LMS utilization is complex and time-consuming. However, Docebo's supportive and innovative team assists in maximizing the investment.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Sean
Not Specified, N/A employees
More than a year
“The platform is functional yet easy to use but the real value is in their on-boarding support.
Pros
The platform has a clean and modern feel that both internal and external users find easy to navigate. There's ample customization available, but also ready-made features for plug-and-play use. It strikes a perfect balance between customization and out-of-the-box functionality, suitable for all levels of LMS users. Even without a deep technical background, our L&D team found customizing the Docebo UI and ensuring functionality simple enough to manage.
Cons
The only drawback we have encountered is the inability to include a certificate in congratulatory emails after completing a certification Learning Plan. While it is a small inconvenience, considering the functionality Docebo offers, it is manageable.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10