Overall Rating

4.6

25 Review(s)

Rating Distribution

5

star

(16)

4

star

(7)

3

star

(2)

2

star

1

star

Satisfaction Score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

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Buyer beware!
Pros

I found the online classes to be excellent and well-paced according to my own schedule.

Cons

They took my money and now I can't complete my EMT-P recertification all in one place. I have to look for another system to finish it up.

Ease of use

5

Value for money

3

Customer Support

3

Functionality

5

Stacey

Hospital & Health Care, 1-10 employees

Less than a year

March 2024

Mind Blowing Software
Pros

The real advantage of this program is how it can be adjusted to fit personal requirements. It delivers the reports I need to keep both staff and management informed about our progress. For organizations, it's top-tier software. Plus, HSI customer service is quick and helpful.

Cons

So far, there is not a single aspect of this product that has let me down.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Anil

Information Services, 1-10 employees

Less than a year

September 2022

Low-Grade Quality and Sneaky Salesmanship
Pros

I thought the system would be simple for my employees, but the coursework ended up taking several hours out of their day.

Cons

The sales team was deceptive and tried to get us to renew the program after we'd already told them it wasn't working for us. We paid for a year and didn't like it. As a supposed "Leader in their industry," they should have shown good faith and helped us find something that suits our company better.

Ease of use

5

Value for money

5

Customer Support

5

Functionality

4

Cheryllee

Construction, 51-100 employees

More than a year

February 2022

LLP Annual training and refresher courses
Pros

The product is easy to operate. Once the organization is set up, everyone can log in to their iPads or laptops and smoothly progress through their courses.

Cons

I'm not sure what other software was used before my time.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Tracy

Utilities, 11-50 employees

More than a year

August 2021

Been a great help as I started my career in Safety
Pros

The free educational videos were incredibly helpful to me. After becoming familiar with them, I also made use of the available webinars. Its a fantastic resource as I'm starting out as a new safety director.

Cons

I haven't encountered any problems yet, but I need to be honest that I'm currently only using the free services they offer.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Eric

Construction, 1-10 employees

Less than a year

July 2021

HSI/VIVID Review
Pros

I can generate the reports I need to update employees and Admin about our performance.

Cons

It can be tough to find instructions on how to use the product.

Ease of use

7

Value for money

7

Customer Support

10

Functionality

7

Dave

Mechanical or Industrial Engineering, 51-100 employees

More than a year

May 2021

Vivid Learning Systems Safety Training Review
Pros

I appreciate how the training is interactive and keeps users engaged.

Cons

Over the years, we've had trouble with certain training courses not loading properly for users to finish the training. We've done everything we can on our end. Despite bringing this issue to Vivid's attention multiple times, they haven't done anything to fix the problem on their end.

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

Bryce

Building Materials, 500+ employees

More than a year

May 2021

Elevating Training Program
Pros

Employees across all levels quickly adapted to the interface. The EH&S training material included in the licensing agreement has been very valuable, ensuring consistent training, flexibility for employees, and compliance with regulatory and legal standards.

Cons

The reporting features need to be more advanced, with a dashboard that shows real-time performance against plans.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Shirl

Electrical/Electronic Manufacturing, 51-100 employees

More than a year

December 2020

Incredibly Versatile
Pros

The best feature of this software is its customization. The content can be adjusted to be as detailed or as general as needed for each individual employee's course enrollments. The reporting ease for compliance and performance has been extremely beneficial.

Cons

The site is very versatile and customizable, but without a solid plan for how to manage it internally, it can be overwhelming. Luckily, their support team is excellent at helping with these challenges and tailoring the site to my needs.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Daniel

Construction, 101-500 employees

Less than a year

December 2020

Product review
Pros

Navigating the system was simple once it was set up. Support was available for assistance, even with time zone differences. The curriculum was good and easy to follow.

Cons

It would be great to have more up-to-date videos and include some of the OSHA courses without extra cost.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Chris

Utilities, 51-100 employees

More than a year

December 2020

Great Resource for EMS Training
Pros

Assigning online training to my EMS providers is very easy. The classes are packed with useful and up-to-date information. Providers can earn CEUs for state and national recertification on their own time. They offer a broad range of topics that challenge all levels of EMS certifications.

Cons

During a training session, you can pause and resume the class overall, but not in the middle of a video. If you log out while watching a segment, you'll need to watch it all over again. Fortunately, these segments are kept reasonably short, so this isn't a huge issue.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Ben

Public Safety, 51-100 employees

Less than a year

December 2020

Great Software
Pros

Being able to group employees into different "teams" has allowed us to focus specific training on specialized groups. Customer service during the implementation and setup was excellent. The platform enables us to track external training and manage online training and SDS under one system.

Cons

It would be helpful to track "outside" training with added certificates and a better search function.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Aaron

Utilities, 51-100 employees

More than a year

December 2020

HSI Safety Helps small utility
Pros

The installation, usage, and customer support are all very smooth.

Cons

The integration was smooth, and the system is easy for everyone to use.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Courtney

Utilities, 11-50 employees

More than a year

December 2020

Quality Control Supervisor
Pros

What I like most is the training itself. The videos are brief and to the point. I also noticed that as I go through a section, it now gets highlighted to show that it's been covered.

Cons

Not all of the classes are available in Spanish.

Ease of use

7

Value for money

7

Customer Support

10

Functionality

7

Walter

Warehousing, 51-100 employees

More than a year

December 2020

HSI and VIVID
Pros

We used this software for our university training, both for OSHA and Lab safety. It's an outstanding product that's easy to implement and use. Since we have to bid on it every five years, I hope to get this vendor each cycle.

Cons

I don't have any major issues to mention.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Erik

Public Safety, 500+ employees

More than a year

December 2020

My experience with Vivid
Pros

The simplicity of use and the quality of graphics and animations are impressive.

Cons

I'd like to see more lessons, but there's nothing I really dislike.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Jeff

Construction, 101-500 employees

More than a year

December 2020

Great Safety, HR, and Computer Training
Pros

The software makes it easy to add new employees and start their training right away. It's quite intuitive. When there are issues, customer service is great at resolving them. The content is accurate and regularly updated, with engaging storylines and animations. From an admin perspective, it allows for report generation and tracking compliance rates efficiently. It also tracks other training events not included in the software. I would absolutely recommend this training software to companies.

Cons

It would be useful to send a custom email to all users who are overdue (maybe this feature already exists, but I'm not aware of it). I know the system sends out emails for 1 day overdue, 15 days overdue, etc., but I'd like the option to create and send my own.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Brandy

Electrical/Electronic Manufacturing, 500+ employees

More than a year

December 2020

Diverse National Training achieved
Pros

The platform ability to add new content, and the overall flexibility are excellent.

Cons

Course assignments and ongoing changes can be a bit complex, but there is plenty of support from the team.

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

Walter

Commercial Real Estate, 500+ employees

More than a year

December 2020

VIVID/Pillar computer-based safety training
Pros

The functionality is flawless; no glitches at all. It's very easy for students to use, even for those less tech-savvy. However, from an admin perspective, it's a bit more complex with a steeper learning curve due to the vast options available. While the flexibility is great, it can be a bit overwhelming until you figure out what you need. Overall, it's very well organized and easy to navigate.

Cons

There might be almost too many features now, if that's something to complain about.

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

Rich

Machinery, 11-50 employees

More than a year

December 2020

Corporate Safety Manager
Pros

The topics are up-to-date and meet today's training and educational standards. Being able to load them onto our own LMS site makes access convenient and easy.

Cons

We do a lot of classroom training at our DCs, and sometimes the classroom materials (handouts) are a bit sparse.

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

Dominic

Wholesale, 500+ employees

More than a year

December 2020

Quality content in an easy to use format
Pros

HSI provides high-quality content in an easy-to-use format. Users can quickly access and complete their required training. Supervisors can track progress with premade, easily customizable reports. Administrators set up the system and only need to check in briefly and regularly.

Cons

Our organization doesn't have an email for each employee, so updating passwords requires admin intervention, but we've managed to set up a good system.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

Margaret

Mining & Metals, 500+ employees

Less than a year

December 2020

Online Training
Pros

This training helped me monitor all our compliance training to ensure we met requirements. It also allowed employees the flexibility to complete the training when it fit their schedules best.

Cons

It didn't work well with tablets at first, but now there are very few issues.

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

Ben

Utilities, 51-100 employees

More than a year

December 2020

Refreshing Change to HSI and Vivid Learning.
Pros

The variety of OSHA awareness safety courses in the library and the option to use SCORM files for direct LMS integration or utilize the HSI LMS are both outstanding.

Cons

I can't really pinpoint a "least" desired feature, but for our Oil & Gas industry needs, having OSHA safety course content specific to Oil & Gas (like imagery and other topics) would be ideal. However, the courses we have are adequate, and we can build custom courses with the Vivid Learning / HSI team.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Jeff

Oil & Energy, 500+ employees

Less than a year

December 2020

HSI is the choice to use for LMS training
Pros

Setting up the system to provide training is very simple. They also update the training regularly to keep it current.

Cons

Some reports are not exactly what I need, but a quick call to customer service and they will run it for me.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

John

Oil & Energy, 51-100 employees

More than a year

December 2020

A good answer to safety training needs
Pros

The system is simple to use, and the customer service is excellent!

Cons

I need to understand better how the software functions when I make changes to assignments.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Laurel

Biotechnology, 51-100 employees

More than a year

December 2020