Total 13 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

85%

4

Stars

15%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V
Valentina

Information Technology and Services, 11-50 employees

Less than a year

5.0

The Objective Solution for Learning

Pros

TrainCaster LMS makes learning fun and ensures that information flows seamlessly from one end to the other.

Cons

We have not faced any issues as TrainCaster LMS has organized for us all learning materials very nicely which enhances users knowledge.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Stephen

Higher Education, 500+ employees

More than a year

5.0

You have a safety and compliance partner with Traincaster

Pros

I HAVE been using this software for a while now, and I absolutely love it. It is so easy to navigate and incredibly effective. It handles tasks that even a full-time employee couldn't manage.

Cons

We have found the cost somewhat prohibitive for campus-wide student use, so we have limited it to employees requiring safety training.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 500+ employees

More than a year

4.0

Excellent program

Pros

TrainCaster fulfills all our requirements for tracking and storing training records.

Cons

I have not encountered any issues with the software; it functions perfectly fine for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JJ
Joseph Joey

Hospital & Health Care, 51-100 employees

More than a year

4.0

Traincaster Survey

Pros

The reporting feature and the ability to upload videos for PowerPoint presentations are incredibly useful to me.

Cons

Rectifying errors in PowerPoint presentations necessitates uploading entirely new documents rather than simply correcting individual pages.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

L
Lennie

Research, 500+ employees

More than a year

5.0

Traincaster LMS is a user-friendly, flexible, and dependable product.

Pros

At the Broad Institute of MIT and Harvard, we rely on Traincaster for various tasks like offering online courses and managing training records. Recently, their development team collaborated with us to create an integrated solution for our onboarding tasks.

Cons

Managing monthly classroom trainings in Traincaster can be tricky. Users may sign up for one date but attend on another, requiring manual adjustments to credit them properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Theresa

Oil & Energy, 51-100 employees

More than a year

5.0

Extremely happy with Traincaster

Pros

I must say, the customer support here is goreat. Whenever I need assistance with user licenses or have any queries, our representative always responds promptly. plus, I am really impressed with the variety of courses available to us and the seamless process of generating training compliance reports.

Cons

The only hiccup we have encountered with Traincaster is its inability to future-date courses. While understandable, it poses a challenge for scheduling annual renewals in advance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I
Itzel

Oil & Energy, 101-500 employees

Less than a year

5.0

Exceptional customer service

Pros

This software is a breeze to use and gets the job done efficiently. I had the pleasure of interacting with one of their representatives, who has been absolutely phenomenal. Whenever I have a question, they provide an immediate solution and guide me through it.

Cons

I am thoroughly impressed with the software overall. I would wholeheartedly recommend it to anyone.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
shari

Education Management, 500+ employees

More than a year

5.0

TrainCaster is a Go

Pros

I find TrainCaster extremely user-friendly and easy to navigate.

Cons

the upgrades they implement do not align with our specific needs.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

T
Teri

Not Specified, N/A employees

Free Trial

5.0

TrainCaster LMS - Perfect for Our Multi-Practice Healthcare Facility

Pros

TrainCaster's user-friendly interface and robust features made it the obvious choice. It has significantly reduced the time our staff spends away from their workstations for training, and the support team's willingness to accommodate our needs has been exceptional.

Cons

I have to commend their customer service,it is truly unmatched in the industry.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V
Vince

Not Specified, N/A employees

Free Trial

5.0

Implementation of TrainCaster at Dexter Magnetic Technologies, Inc.

Pros

TrainCaster stood out as the perfect fit. It is intuitive, affordable, and the customer support is outstanding. We are highly satisfied with both the software and the service.

Cons

It would streamline our workflow if the system could automatically remove users from one class when adding them to another.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Diana

Not Specified, N/A employees

Free Trial

5.0

MMS review

Pros

I can not praise the customer service enough. Chris Prah has been wonderful to work with, and thanks to his excellent support, I will definitely be recommending this system to others.

Cons

As we are still in the process of implementing the system, I can not comment on any potential drawbacks at this stage.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

L
Laurie

Not Specified, N/A employees

Free Trial

5.0

Great solution, great customer support

Pros

Implementing an EHS training solution at MIT required seamless integration with existing systems, and Traincaster delivered. Their web-based training content development and delivery functionality is intuitive, and their support team is prompt and helpful. The reporting capabilities are also impressive, providing valuable insights into our training metrics.

Cons

The only downside for us is that it is not integrated into our on-campus enterprise system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Stephanie

Not Specified, N/A employees

Free Trial

5.0

Value of Traincaster

Pros

From its ease of use to its world-class customer service, trainCaster excels in every aspect. The frequent updates keep it fresh and it is incredibly straightforward for end-users. Uploading training materials is a breeze, and the reporting and tracking features are excellent.

Cons

We are extremely pleased with this LMS System. Thus far, we have not encountered any negatives to report.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10