Total 2 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Chelcey

Real Estate, 11-50 employees

Less than 6 months

5.0
May 2024

Company Content That's Easy, Fun, and Powerful

Pros

The platform is remarkably user-friendly and engaging. Normally, writing company procedures can be time-consuming and draining, lacking any sense of fun. However, with this platform, I find myself actually enjoying the process and wanting to come back for more. The AI features for creating general policies make content creation exceptionally easy, and the support provided by the Trainual staff is exceptional.

Cons

I currently don't have any dislikes, and that's quite remarkable!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jason

Construction, 11-50 employees

Less than a year

5.0
May 2024

Easy to create policies and accountability

Pros

The software is incredibly easy to use, thanks to the excellent templates that help get you started. The integrated video and image functionality is a great addition, and the responsive support team is always there to assist.

Cons

I would like to be able to direct a signed acknowledgement (such as an Employee Handbook acknowledgment) to a specific employee. Currently, acknowledgements are sent to the "reports to" person, and if no direct report is listed, they go to the Billing Admin. I need acknowledgement emails/attachments to be directed to an HE employee. I reached out to Trainual Support, and while they were responsive, they informed me that this feature is not possible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9