
Trainual Reviews
Total 2 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chelcey
Real Estate, 11-50 employees
Less than 6 months
“Company Content That's Easy, Fun, and Powerful
Pros
The platform is remarkably user-friendly and engaging. Normally, writing company procedures can be time-consuming and draining, lacking any sense of fun. However, with this platform, I find myself actually enjoying the process and wanting to come back for more. The AI features for creating general policies make content creation exceptionally easy, and the support provided by the Trainual staff is exceptional.
Cons
I currently don't have any dislikes, and that's quite remarkable!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason
Construction, 11-50 employees
Less than a year
“Easy to create policies and accountability
Pros
The software is incredibly easy to use, thanks to the excellent templates that help get you started. The integrated video and image functionality is a great addition, and the responsive support team is always there to assist.
Cons
I would like to be able to direct a signed acknowledgement (such as an Employee Handbook acknowledgment) to a specific employee. Currently, acknowledgements are sent to the "reports to" person, and if no direct report is listed, they go to the Billing Admin. I need acknowledgement emails/attachments to be directed to an HE employee. I reached out to Trainual Support, and while they were responsive, they informed me that this feature is not possible.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9