Trainual

“scalable training that delivers!”

Pros

It has really helped us organize and simplify training in a way that supports growth as our small business scales. The platform makes it easy to upload documents for employees to review and it's useful being able to confirm they've gone through our policies and processes. Customer support has also been excellent whenever questions come up and they're always quick to help.

Cons

One limitation is that videos cannot be uploaded directly and need to be added through an iframe link instead. I'd also love to see a feature that tracks how many hours each employee has spent in it.

“clean layout and stellar support”

Pros

Trainual took very little effort to start using it and the interface is clean enough that people usually understand it without much hand-holding. We still haven't completed a full rollout but even using it in a limited way has already helped by keeping our processes in one central place instead of having them scattered all over. Their support team has also been outstanding as they are fast to respond, genuinely helpful and very easy to work with.

Cons

This tool comes with a lot of features which is definitely a plus but when you're still trying to define your structure, it can also feel like more than you need at first. Since we haven't fully implemented it yet, usage has dropped off a bit while we work on making it a more central part of our system. A few parts could also be a bit more user friendly especially during the initial setup.

“Centralized training that delivers”

Pros

One of the biggest benefits of Trainual for us has been bringing team communication and legal processes into one central place. It's been really useful to test team members and monitor their training progress as they go. Before using it, documents were scattered in different places but now everything we need lives in one system and everyone is working from the same information. Being able to see who is actually engaging with the content is also a huge plus. We've also made good use of presentations and YouTube videos though getting that set up was a little challenging at first but it ended up being very worthwhile. The platform gave us a way to refresh our training library with pre-recorded YouTube content too which made resources much more accessible. Overall, our training sessions have been very productive, the setup process went well and the added organization and centralization have made a real difference for our team.

Cons

Honestly there's very little to complain about. We're very satisfied with this tool and the solutions it provides for our company and it's especially helpful that all of our training is being tracked.