Total 27 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

74%

4

Stars

19%

3

Stars

7%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A

Arrin

Consumer Goods, 51-100 employees

Less than a year

5.0
January 2024

Amazing program for a great price!

Pros

Setting up the software was a breeze and I've found it easy to maintain. The team at support department has been incredibly helpful accommodating our customization needs and providing excellent training and support.

Cons

I don't use the program frequently anymore so it's hard for me to give a detailed answer. However it seems that most of our issues have been resolved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Miguel

Consumer Goods, 101-500 employees

Less than 6 months

5.0
December 2023

Great product at an affordable cost

Pros

The interconnectedness of all the apps and the visually appealing frontend make the system highly appealing to end users. Additionally the customer service has been top-notch.

Cons

So far I haven't encountered any problems and I'm satisfied with the system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Greg

Chemicals, 11-50 employees

Less than a year

5.0
November 2023

Excellent Return on your Spending for an eQMS

Pros

The software offers an impressive array of features at an affordable price. It's incredibly user friendly and intuitive to navigate.

Cons

Personally it took me some time to understand certain features and how they work. The document review system is currently not functioning.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Evan

Biotechnology, 51-100 employees

Less than a year

3.0
September 2023

Specialized catering to a non flexible template

Pros

Simplistic aesthetics limited access for low-level users and improved access restrictions.

Cons

It's important to note that accessing higher levels of the program comes at a higher cost per user.

Rating Distribution

Ease of use

4

Value for money

7

Customer Support

7

Functionality

4

M

Mustafa

Construction, 11-50 employees

Less than a year

5.0
September 2023

The Effective Quality Control and Data Storage Package.

Pros

Isolocity effectively handles project change management and provides excellent storage for employee data and contract information. The system's secure data access permission management and functional workflow management capabilities are noteworthy.

Cons

The documentation package is powerful and flexible and the navigation is easy. I've never experienced any issues while using the product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sara

Food & Beverages, 11-50 employees

Less than 6 months

4.0
September 2023

Isolocity review by Believe lab

Pros

It has all the necessary features for our company's size and the pricing is fair. The quality management system (QMS) is user-friendly and the customer service is excellent providing fast turnaround times.

Cons

I've noticed that some modules like NCs CAPA and change control options are not customizable and there have been occasional glitches.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

O

Odette

Pharmaceuticals, 11-50 employees

More than a year

5.0
September 2023

Managing your Data Storage

Pros

The customer service at Isolocity is exceptional. The agents are easily accessible friendly and respond promptly ensuring our workflow is not disrupted. They even check in on us periodically to ensure we're making the most of Isolocitys services and offer suggestions for improvement.

Cons

Initially some features weren't user-friendly but like most software they became usable after training

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Phil

Biotechnology, 11-50 employees

More than a year

5.0
September 2023

Isolocity for Document Control Equipment Maintenence and Training

Pros

We absolutely love Isolocity for document control equipment maintenance and training.

Cons

Inventory control is not crucial for our business but there are other services available that do a better job albeit at a higher cost (5x to 10x).

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

F

Faith

Consumer Goods, 51-100 employees

Less than a year

5.0
August 2023

ISO - Record keeping made easy and simple

Pros

The ease of accessibility and fillable templates have eliminated the need for paper forms. The software is user friendly and works seamlessly across devices. The ability to assign tasks create implementation plans and receive notifications recorded on reports is a valuable feature.

Cons

It would be beneficial if all users had access to view all reports

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

O

Oarabile

Pharmaceuticals, 51-100 employees

Less than a year

5.0
August 2023

QMS Monitoring Made Easy

Pros

The CAPA module is a personal favorite. It centralizes all quality and product safety incidents and allows for easy assignment of follow-up tasks to collaborators. This eliminates the need for spreadsheets and the risk of misplacing paper reports. We no longer worry about follow-ups getting lost in emails. It's a significant improvement over our previous system.

Cons

Currently document editing cannot be done within Isolocity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Daniel

Food Production, 11-50 employees

Less than 6 months

5.0
January 2023

Software customized to your QA/QC/QP not the other way around.

Pros

The customizable training forms and dashboards have been incredibly useful in facilitating adoption of Isolocity within our internal team.

Cons

I can't think of anything negative. The system is well-built and customizable to our processes so there's very little to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sebastien

Food Production, 1-10 employees

Less than a year

4.0
August 2022

Excellent Quality Control tool

Pros

The software is user-friendly in production offers effective traceability automates training management and provides easy-to-use SOP version control and change control. It already includes features for complaints change control non-conformance OOS and deviations.

Cons

The PDF reports are unattractive and difficult to read. The person responsible for implementation should be comfortable with computers. Some features require a multi-step process. For example training on an SOP necessitates creating four different forms (test builder training program document training activity). It would be better if the process was more linear and provided by the software as a walkthrough step by step

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

V

Victor

Electrical/Electronic Manufacturing, 51-100 employees

3.0
November 2020

Still new but getting there

Pros

Isolocity is excellent for quality management offering various modules that we appreciate. The fact that it is web-based and works with Mac and Android devices is a plus. During our trial we found the storage to be based on pay-per-use and tied to AWS. The form-building capabilities are decent as well.

Cons

During the evaluation phase we noticed that several items were still in development. For instance the Gauge R&R and ECO processes were still being worked on. Additionally there was no HR module available.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0
July 2019

Perfect quality management software

Pros

It possesses the essential qualities required for this type of software: high efficiency user-friendliness and global accessibility.

Cons

I have not encountered any issues or problems with it at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ali

Arts and Crafts, 1-10 employees

Less than a year

4.0
May 2019

QUALITY MANAGEMENT SOFTWARE

Pros

All my uploaded data is stored on the internet and accessible from anywhere anytime. The software is user-friendly and highly efficient.

Cons

When logging in from different systems it takes a significant amount of time to load the data.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

B

Barry

Electrical/Electronic Manufacturing, 11-50 employees

Less than a year

5.0
December 2018

overall performance

Pros

The application provides the necessary modules for completing ISO 2015 in a simple and quick manner. The representatives guided us through the transition and were always available to answer our questions. I have no reservations about recommending Isolocity to anyone in need of ISO requirements software.

Cons

It's not exactly a dislike but a web-based tutorial for FAQs or refresher courses throughout the year would be helpful.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

S

Stephane

Not Specified, N/A employees

Less than 6 months

5.0
July 2018

great team

Pros

Pros: easy to use user friendly interface and an awesome team. No issues at all. It has greatly helped us.

Cons

The only thing I can think of is that they should provide a French version of the software. I believe they are currently working on it

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Karla

Not Specified, N/A employees

Less than 6 months

5.0
July 2018

Ready to obtain ISO Certification

Pros

Isolocity perfectly suits our needs and is the best application for obtaining ISO certification. It's easy to handle and practical. The support team is friendly and always available to assist with any needs.

Cons

The use of this tool has been phenomenal. It may be expensive but it's definitely worth it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

B

Beju

Consumer Goods, 51-100 employees

Less than a year

5.0
June 2018

Central piece to us getting ISO 9001

Pros

It has everything needed to obtain ISO certification and effectively keeps the business running smoothly in that regard. IsOlocity played a significant role in our recertification process.

Cons

It's not the most affordable tool out there but considering its specialization and the importance of properly managing our quality system it's worth the investment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Raul

Mechanical or Industrial Engineering, 101-500 employees

Less than 6 months

5.0
June 2018

Very easy to use. Everyone can quickly appreciate the great advantages of using it.

Pros

The software is highly intuitive requiring minimal training from the Isolocity team. It's also incredibly easy to teach my colleagues how to use it. Its simplicity has encouraged my entire team to start using it as they recognize its numerous advantages.

Cons

There is room for improvement in different modules such as document control and audits. However the ISolocity team has been in constant communication with our company addressing our doubts questions and feedback. They have shown great interest in our suggestions and have even implemented some of them as they always do

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

J

Jeff

Consumer Goods, 11-50 employees

Less than a year

5.0
August 2017

A truly powerful software for ISO and quality management activities - top notch customer service.

Pros

During our learning process the Isolocity team provided exceptional support and ensured a smooth transition. The software's intuitive design captured all our needs without a steep learning curve or lengthy setup. They also actively incorporated our feedback demonstrating their commitment to continuous improvement. With easy access to comprehensive dashboard data our quality management decision-making has become efficient and reliable.

Cons

At this time we don't have any significant downsides. The Isolocity team promptly resolved any minor issues or questions we had.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Edward

Wholesale, 11-50 employees

Less than 6 months

5.0
June 2017

Best software ever!

Pros

I can confidently say that this software is the best. Its user interface is simple elegant and highly functional. Our customer support representative who has been amazing to work with guided us through every step of our ISO 9001:2015 certification process. If anyone is seeking this certification I highly recommend Isolocity

Cons

So far I haven't encountered any negatives.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Abe

Automotive, 11-50 employees

Free Trial

4.0
March 2017

ISOlocity is the way of the Future Who doesn't dream of an office without paperwork everywhere!?

Pros

It replaces paper documents and provides effective organization.

Cons

I wish it could handle all my other tasks as well.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

J

Johann

Defense & Space, 1-10 employees

Less than a year

4.0
March 2017

Isolocity makes work so much easier!

Pros

The software is user-friendly and streamlines the documentation process for auditing purposes.

Cons

Occasionally there is a delay in loading data when logging in through different browsers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

C

Charles

Pharmaceuticals, 11-50 employees

Less than 6 months

5.0
February 2017

Not Just Compliance True Optimization

Pros

It offers ease of use a user-friendly interface and promotes accountability.

Cons

It would be great if there was a dedicated app instead of just a web-based application for mobile and tablets.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Danielle

Electrical/Electronic Manufacturing, 11-50 employees

Less than 6 months

5.0
January 2017

Excellent Solution to Getting Certified

Pros

I appreciate its quick and easy logging capabilities.

Cons

Until now we are pleased with the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Arsany

Consumer Goods, 1-10 employees

Less than a year

5.0
August 2016

Quality management software that does all the work for you at a click of a button

Pros

Isolocity is efficient user friendly and consolidates all our important information in one accessible place on the internet. It houses our drawings part characteristics and notes. We utilize its order generation feature as work orders. It also alerts us for equipment calibration and maintenance stores necessary AS/ISO documents and tracks key performance indicators like quality and delivery. Experiencing it firsthand is much better than trying to explain its benefits in a single paragraph.

Cons

Whenever I save something; a green or red banner appears at the top to indicate whether it has been saved or not. However this banner pushes everything on the page down so I need to be cautious not to click anything before the banner disappears and causes everything to shift back up again.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10