Total 27 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

74%

4

Stars

19%

3

Stars

7%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A
Arrin

Consumer Goods, 51-100 employees

Less than a year

5.0

Amazing program for a great price!

Pros

Setting up the software was a breeze and I've found it easy to maintain. The team at support department has been incredibly helpful accommodating our customization needs and providing excellent training and support.

Cons

I don't use the program frequently anymore so it's hard for me to give a detailed answer. However it seems that most of our issues have been resolved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Miguel

Consumer Goods, 101-500 employees

Less than 6 months

5.0

Great product at an affordable cost

Pros

The interconnectedness of all the apps and the visually appealing frontend make the system highly appealing to end users. Additionally the customer service has been top-notch.

Cons

So far I haven't encountered any problems and I'm satisfied with the system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G
Greg

Chemicals, 11-50 employees

Less than a year

5.0

Excellent Return on your Spending for an eQMS

Pros

The software offers an impressive array of features at an affordable price. It's incredibly user friendly and intuitive to navigate.

Cons

Personally it took me some time to understand certain features and how they work. The document review system is currently not functioning.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Evan

Biotechnology, 51-100 employees

Less than a year

3.0

Specialized catering to a non flexible template

Pros

Simplistic aesthetics limited access for low-level users and improved access restrictions.

Cons

It's important to note that accessing higher levels of the program comes at a higher cost per user.

Rating Distribution

Ease of use

4

Value for money

7

Customer Support

7

Functionality

4

M
Mustafa

Construction, 11-50 employees

Less than a year

5.0

The Effective Quality Control and Data Storage Package.

Pros

Isolocity effectively handles project change management and provides excellent storage for employee data and contract information. The system's secure data access permission management and functional workflow management capabilities are noteworthy.

Cons

The documentation package is powerful and flexible and the navigation is easy. I've never experienced any issues while using the product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sara

Food & Beverages, 11-50 employees

Less than 6 months

4.0

Isolocity review by Believe lab

Pros

It has all the necessary features for our company's size and the pricing is fair. The quality management system (QMS) is user-friendly and the customer service is excellent providing fast turnaround times.

Cons

I've noticed that some modules like NCs CAPA and change control options are not customizable and there have been occasional glitches.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

O
Odette

Pharmaceuticals, 11-50 employees

More than a year

5.0

Managing your Data Storage

Pros

The customer service at Isolocity is exceptional. The agents are easily accessible friendly and respond promptly ensuring our workflow is not disrupted. They even check in on us periodically to ensure we're making the most of Isolocitys services and offer suggestions for improvement.

Cons

Initially some features weren't user-friendly but like most software they became usable after training

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Phil

Biotechnology, 11-50 employees

More than a year

5.0

Isolocity for Document Control Equipment Maintenence and Training

Pros

We absolutely love Isolocity for document control equipment maintenance and training.

Cons

Inventory control is not crucial for our business but there are other services available that do a better job albeit at a higher cost (5x to 10x).

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

F
Faith

Consumer Goods, 51-100 employees

Less than a year

5.0

ISO - Record keeping made easy and simple

Pros

The ease of accessibility and fillable templates have eliminated the need for paper forms. The software is user friendly and works seamlessly across devices. The ability to assign tasks create implementation plans and receive notifications recorded on reports is a valuable feature.

Cons

It would be beneficial if all users had access to view all reports

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

O
Oarabile

Pharmaceuticals, 51-100 employees

Less than a year

5.0

QMS Monitoring Made Easy

Pros

The CAPA module is a personal favorite. It centralizes all quality and product safety incidents and allows for easy assignment of follow-up tasks to collaborators. This eliminates the need for spreadsheets and the risk of misplacing paper reports. We no longer worry about follow-ups getting lost in emails. It's a significant improvement over our previous system.

Cons

Currently document editing cannot be done within Isolocity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Daniel

Food Production, 11-50 employees

Less than 6 months

5.0

Software customized to your QA/QC/QP not the other way around.

Pros

The customizable training forms and dashboards have been incredibly useful in facilitating adoption of Isolocity within our internal team.

Cons

I can't think of anything negative. The system is well-built and customizable to our processes so there's very little to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sebastien

Food Production, 1-10 employees

Less than a year

4.0

Excellent Quality Control tool

Pros

The software is user-friendly in production offers effective traceability automates training management and provides easy-to-use SOP version control and change control. It already includes features for complaints change control non-conformance OOS and deviations.

Cons

The PDF reports are unattractive and difficult to read. The person responsible for implementation should be comfortable with computers. Some features require a multi-step process. For example training on an SOP necessitates creating four different forms (test builder training program document training activity). It would be better if the process was more linear and provided by the software as a walkthrough step by step

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

V
Victor

Electrical/Electronic Manufacturing, 51-100 employees

3.0

Still new but getting there

Pros

Isolocity is excellent for quality management offering various modules that we appreciate. The fact that it is web-based and works with Mac and Android devices is a plus. During our trial we found the storage to be based on pay-per-use and tied to AWS. The form-building capabilities are decent as well.

Cons

During the evaluation phase we noticed that several items were still in development. For instance the Gauge R&R and ECO processes were still being worked on. Additionally there was no HR module available.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0

Perfect quality management software

Pros

It possesses the essential qualities required for this type of software: high efficiency user-friendliness and global accessibility.

Cons

I have not encountered any issues or problems with it at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Ali

Arts and Crafts, 1-10 employees

Less than a year

4.0

QUALITY MANAGEMENT SOFTWARE

Pros

All my uploaded data is stored on the internet and accessible from anywhere anytime. The software is user-friendly and highly efficient.

Cons

When logging in from different systems it takes a significant amount of time to load the data.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

B
Barry

Electrical/Electronic Manufacturing, 11-50 employees

Less than a year

5.0

overall performance

Pros

The application provides the necessary modules for completing ISO 2015 in a simple and quick manner. The representatives guided us through the transition and were always available to answer our questions. I have no reservations about recommending Isolocity to anyone in need of ISO requirements software.

Cons

It's not exactly a dislike but a web-based tutorial for FAQs or refresher courses throughout the year would be helpful.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

S
Stephane

Not Specified, N/A employees

Less than 6 months

5.0

great team

Pros

Pros: easy to use user friendly interface and an awesome team. No issues at all. It has greatly helped us.

Cons

The only thing I can think of is that they should provide a French version of the software. I believe they are currently working on it

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Karla

Not Specified, N/A employees

Less than 6 months

5.0

Ready to obtain ISO Certification

Pros

Isolocity perfectly suits our needs and is the best application for obtaining ISO certification. It's easy to handle and practical. The support team is friendly and always available to assist with any needs.

Cons

The use of this tool has been phenomenal. It may be expensive but it's definitely worth it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

B
Beju

Consumer Goods, 51-100 employees

Less than a year

5.0

Central piece to us getting ISO 9001

Pros

It has everything needed to obtain ISO certification and effectively keeps the business running smoothly in that regard. IsOlocity played a significant role in our recertification process.

Cons

It's not the most affordable tool out there but considering its specialization and the importance of properly managing our quality system it's worth the investment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Raul

Mechanical or Industrial Engineering, 101-500 employees

Less than 6 months

5.0

Very easy to use. Everyone can quickly appreciate the great advantages of using it.

Pros

The software is highly intuitive requiring minimal training from the Isolocity team. It's also incredibly easy to teach my colleagues how to use it. Its simplicity has encouraged my entire team to start using it as they recognize its numerous advantages.

Cons

There is room for improvement in different modules such as document control and audits. However the ISolocity team has been in constant communication with our company addressing our doubts questions and feedback. They have shown great interest in our suggestions and have even implemented some of them as they always do

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8