Medical Devices, 11-50 employees
Less than a year
“Great eQMS solution for a medical device company!”
Pros
Propel lets us digitize our Change Control and training processes which used to be the most tedious aspects of our Quality Management System when we relied on paper. The functions and features were generally simple.
Cons
Generating reports and obtaining basic metrics was more difficult than I had expected.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Medical Devices, 11-50 employees
Less than a year
“Propel is Great!”
Pros
Propel is an excellent product. I really like how simple it is to use, the BOM layout, the ECO process and its flexibility. The Customer Success team is AMAZING! They consistently go the extra mile to assist us whenever we need it.
Cons
BOM export process could use some improvement and having Revisions on BOMs is essential yet Propel does not offer that feature.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Medical Devices, 101-500 employees
Less than a year
“Frustrating e-sign off process”
Pros
I like the control options and versioning tools available for various business needs.
Cons
Many users struggle with the sign off process. It leads to frustration, lockouts, delayed training and a lack of compliance as users eventually give up and stop trying.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
10
Medical Devices, 51-100 employees
Less than a year
“Great QSM Product”
Pros
Propel is easy to use with great customization options.
Cons
I did like it if Propel published a list of industry best practices to guide customers in selecting the right customization options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Devices, 500+ employees
More than a year
“Propel user review”
Pros
I really like how flexible it is and the excellent customer support.
Cons
Propel reliance on Salesforce makes the system somewhat limiting.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Medical Devices, 51-100 employees
Less than a year
“needs some improvements”
Pros
I love how adaptable the system is and the Propel support team is very responsive.
Cons
Searching can be challenging. Our users often struggle to find what they need using the global search. For instance searching by file name keywords does not consistently bring up the correct documents.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
6
Medical Devices, 51-100 employees
Less than a year
“Propel has helped us with change,”
Pros
You can customize it to fit your needs and its accessible for newcomers.
Cons
I wish it was easier to adjust the system or if they offered more pre built features that medical device companies could use instead of needing so much customization.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Transportation/Trucking/Railroad, 500+ employees
Less than a year
“Easy and effective PLM tool”
Pros
Implementation is smooth, requires less upkeep and Salesforce integration is ready to go.
Cons
Propel systems behavior can be unstable at times. Otherwise everything else is fine.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Devices, 500+ employees
Less than a year
“Propelling into the future”
Pros
Navigating is easy and accessing item information takes just a few clicks.
Cons
The multi select pick list can act strangely on occasion.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Computer Hardware, 51-100 employees
More than a year
“Alula review”
Pros
Starting up is simple and BOM management, including AML is handled well.
Cons
Some of the reporting and search functions could be better.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Mechanical or Industrial Engineering, 11-50 employees
Less than a year
“terrible and awful”
Pros
I have nothing good to say about Propel.
Cons
The system is glitchy with broken features. Upgrades often cause issues within the system and there is no support or further updates.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
1
Consumer Goods, 11-50 employees
More than a year
“Propel is a must have for Product Development teams!”
Pros
In my 10+ years of Product Development, this is the most adaptable PLM platform I have ever used and the level of support is unmatched, thanks to Propels highly responsive team. They worked with us to design and tailor our Propel setup according to our needs which covers everything from finished goods and BOM management to engineering change orders, revision control, quality standards, supplier access, email notifications and more.
Cons
We had to get an additional subscription/license with Salesforce due to the significant cloud storage needs of our organization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Devices, 1-10 employees
Less than a year
“Propel for Medical Device Company”
Pros
Propel is simple to navigate and has a sleek modern design. But above all it delivers results.
Cons
Setting it up in the start was a bit difficult. It takes time to learn all the backend functions that control what users see on the front end.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Medical Devices, 500+ employees
More than a year
“Propel pros / cons.”
Pros
Propel collaboration feature through Chatter is brilliant.
Cons
Bulk changes are helpful when they work but we have had issues with that in our current version.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
7
Electrical/Electronic Manufacturing, 11-50 employees
Less than a year
“Very useful for PLM”
Pros
Propel ability to customize and keep track of everything is really valuable.
Cons
Sometimes we run into bugs that are major but they take a while to get resolved.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
5
Functionality
10
Medical Devices, 500+ employees
Less than a year
“Propel is great”
Pros
Since we switched to Propel our users have never been more satisfied. Every day they are coming up with ways to add new apps or update the existing ones. Instead of complaining about outdated systems, they are excited to shape our custom solution.
Cons
Getting used to what is specific to Propel versus what is native to Salesforce takes some time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Devices, 11-50 employees
More than a year
“Great software, easy to use, customizable. I highly recommend.”
Pros
I like being able to personalize it, create custom objects and use the reports and dashboards.
Cons
Propel technical support has become slower and less thorough compared to how it used to be.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
6
Functionality
8
Utilities, 51-100 employees
Less than a year
“Propel will LAUNCH You Forward in Your Workplace”
Pros
Propel truly lives up to its name accelerating your work by organizing everything in one system. It offers easy access to design reviews, change order management and integrates seamlessly with Salesforce which is especially helpful if your company uses it.
Cons
It does depend somewhat on Salesforce and while it can maximize tools it requires some training to fully understand.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10