Total 126 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

34%

4

Stars

56%

3

Stars

8%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

IC

Imelda C.

Not Specified, 11-50 employees

Less than a year

4.0
January 2019

Marketing made easier

Pros

Handling agreement documents online has been much better with this application. The PDF and e-signature features help me get through admin work efficiently and with less hassle. It aligns the whole process which gives me more time to assist additional clients. I also use this tool regularly for campaigns since it lets me build marketing brochures and newsletters that match the right audience and lead to better customer engagement. Having email, ads and campaign brochures managed in one place is really convenient. The templates and built-in content also look polished and are well suited for businesses and professional use.

Cons

Price is on the higher side but considering the quality of the digital content, I still see it as a worthwhile investment. There are free marketing tools available but when you compare the results, this software has a better chance of helping attract more clients to a business.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

JO

Janet O.

Apparel & Fashion, 11-50 employees

Less than a year

4.0
January 2019

Easy campaign setup

Pros

Setting up campaigns turned out to be much more easy than I expected, with clear step-by-step guidance throughout. Keeping an eye on the numbers is simple, the automation features are a big advantage and it works well alongside other IT software.

Cons

The interface does have a learning curve at first. It also isn't the strongest campaign management option for smaller businesses although it still handled the job well enough.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

DG

Debraliz G.

Hospitality, 500+ employees

More than a year

5.0
January 2019

Helpful for marketing teams

Pros

It has been a highly effective tool for our marketing department. As the Director of Marketing, I'm the one responsible for introducing software to the team that can actually reduce our workload and support our goals and this has done exactly that while bringing real value to our marketing efforts.

Cons

After using this tool for two years, it's honestly difficult to point out any real issues because it has been so beneficial for our team overall.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

MS

Maksym S.

Computer Software, 101-500 employees

Less than a year

5.0
January 2019

Strong CRM integration

Pros

Using it gave me the chance to build really strong campaigns. The integration with CRM software works excellently and being able to attach multiple documents at the same time is very useful.

Cons

Great tool but the downside was that figuring out how to use the software to its full potential took a lot of time since I had to go through quite a bit of training material on YouTube.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Pharmaceuticals, 500+ employees

Free Trial

4.0
January 2019

Complete marketing workspace

Pros

This platform covers pretty much the whole marketing system in one place, content management, a certain level of automation, email campaigns, CRM and more. The overall setup feels comparable to Salesforce, with many of the same strengths and trade-offs.

Cons

The downside is the cost. It's expensive not just on the monthly subscription side but also when it comes to implementation and especially, integrations. Customization pushes the price even higher so it's really not a good fit for smaller businesses.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

7

LA

Lauri A.

Media Production, 500+ employees

More than a year

3.0
December 2018

needs better stability

Pros

I really like this platform. It covers pretty much everything a filmmaker would need.

Cons

One recurring problem though not entirely this software's fault, is stability during projects. Nvidia GPU driver crashes tend to happen regularly and that usually means having to reboot the computer.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

A

Anonymous

Cosmetics, 101-500 employees

Less than a year

4.0
December 2018

Easy to learn

Pros

Getting started and training people on it is easy and I really enjoy the analytics features as well.

Cons

Customer support can feel a bit unreliable at times although the implementation team was helpful. Also, pretty much everything comes at an added cost which is to be expected with a well-established company of this size.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

AC

Anshul C.

Mechanical or Industrial Engineering, 500+ employees

Less than 6 months

4.0
December 2018

Well-rounded marketing tool

Pros

It comes with a wide variety of services and products and overall it's a really great tool for creating email campaigns without much hassle. The interface is well designed, the application is simple to use and there's a strong set of features and tools included.

Cons

There are already a lot of options available but I still feel it could use a few more standout features.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

SH

Steven H.

Financial Services, 500+ employees

Less than a year

4.0
December 2018

Simple campaign planning

Pros

The design looks polished and the interface is very clear so choosing the actions you want feels easy. The biggest advantage to me is how precise you can be with your preferences before you even launch the actual campaign.

Cons

The downside is that you're definitely paying a premium, partly because of the name behind "Campaign." It's a strong program but there are other options out there that can handle the same job for a much lower price.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

7

MM

Meredith M.

Electrical/ Electronic Manufacturing, 11-50 employees

Less than a year

4.0
November 2018

Quick to get started

Pros

Getting started with this software took very little time. It comes with plenty of free templates in the App Store and there are lots of tutorials available both on YouTube and from the company itself. It's basically simple to load up and start using right away.

Cons

Pricing may be a barrier for smaller businesses so it really depends on what you need from it. If you're not planning to learn and use most of the features, a lower-cost alternative might make more sense.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

7

DO

Dina-Marie O.

Food & Beverages, 1-10 employees

More than a year

5.0
November 2018

Creative and flexible

Pros

The creativity in this software is what really won me over and I love how much it lets me do.

Cons

It definitely comes with a steep learning curve but the time you put into learning it is absolutely worth it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

DM

DEVY M.

Medical Devices, 1-10 employees

Free Trial

3.0
November 2018

Steep learning curve

Pros

There are a ton of features and plenty of ways to reach customers and give them what they need. Once you finally get comfortable navigating the app, it feels fantastic because you can set things up once and then just hit send.

Cons

Getting familiar with the software takes a lot of time and I had to watch quite a few YouTube tutorials to figure things out. That can really slow the process down and sometimes I had to go back and rewatch videos more than once just to understand it.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

6

SG

Silfrido G.

E-Learning, 500+ employees

Free Trial

5.0
November 2018

Better customer insights

Pros

Having every client touchpoint visible across all channels on a single screen makes a big difference. It helps automate campaigns and mailings in a much more organized and structured way. The audience data connectors are also very useful. On top of that, the system feels simple and user-friendly to work with.

Cons

Although it already feels very complete, adding synchronization with social networks would make it even better. That would help reach a broader audience and extend the product's benefits to more people.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Computer Software, 500+ employees

Less than a year

4.0
November 2018

Easy workflow setup

Pros

Setting up workflows for running marketing campaigns is easy and it's helpful to have a clear view of the entire flow. Managing cohorts and making edits whenever needed is also very convenient.

Cons

It does require some more advanced user knowledge to get the most out of the software and things can become a bit messy at times if issues aren't easy to troubleshoot.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

DB

Divya B.

Consumer Electronics, 500+ employees

Less than a year

4.0
October 2018

Simple document handling

Pros

Handling new-hire paperwork with e-sign has been really convenient and the software is simple to work with. It lets me attach several documents at once and even larger files go out in just seconds. I can keep multiple templates saved in the library and the Mega Sign feature makes it possible to send documents to several people at the same time.

Cons

Dashboard is a bit complicated because it tries to showcase all of the product's features on one page.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

6

GK

Glade K.

Hospitality, 1-10 employees

Less than a year

3.0
October 2018

Takes time to learn

Pros

The UI and workflow interface are excellent. Since the last update, the workflow has noticeably boosted productivity.

Cons

Our head of marketing had trouble understanding the front end and the monthly subscription continues to be a hassle.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

AP

Aurelian P.

Not Specified, 1-10 employees

Less than a year

4.0
October 2018

Complete marketing suite

Pros

This platform offers a complete marketing suite with plenty of customization especially for teams already invested in the IT company ecosystem. It works across multiple devices and operating systems, including Linux, Mac, PC and web and it connects well with other tools in the IT suite.

Cons

Pricing can be a bit high for smaller businesses. The reporting and analytics features also may not feel flexible enough for every user.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

6

A

Anonymous

Marketing and Advertising, 1-10 employees

Less than a year

4.0
September 2018

Nice bonus feature

Pros

It's nice that they included a program for marketing campaigns as part of the overall suite.

Cons

I just wish their customer support especially the documentation, were a bit more helpful.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

10

JP

Jordan P.

Medical Practice, 101-500 employees

More than a year

4.0
September 2018

Powerful analytics

Pros

Handling marketing analytics and data management with this tool has been a very convenient process. We've been really pleased with the level of insight and data visibility this platform gives us.

Cons

There really haven't been many problems while using it. We're also using their full suite of services, including Photoshop and that experience has been great as well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

9

NP

Nabeelah P.

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
September 2018

Clear marketing insights

Pros

Among all the analytics tools I've used, this one stands out as the best on the market. The dashboard makes it simple to manage and automate company emails, ads and implementation campaigns all in one place. It also gives quick access to follower and audience profiles and the analytics are presented in a way that's clear, user-friendly and easy to understand.

Cons

Anyone coming from free analytics tools might hesitate when it comes to paying for this software. There's also a bit of a learning curve at the start since you need to spend some time getting familiar with the platform to really take advantage of all its added features and benefits.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8