Adobe Campaign offers robust features and seamless integration capabilities that streamline marketing automation tasks. Suitable for businesses of all sizes, it offers personalized customer experiences and comprehensive analytics. While mastering its full potential may require some training, Adobe Campaign stands out as a reliable tool for effective marketing campaigns.

Adobe Campaign Specifications

Campaign Management

Lead Generation

Customer Segmentation

Email Marketing

View All Specifications

What is Adobe Campaign?

Overview

Adobe Campaign is a marketing automation solution geared primarily towards helping large enterprises in automating, managing, and optimize actions pertaining to marketing across several different channels including email, direct mail, and mobile text. Users are provided with tools to create and share dynamic personalized campaigns across multiple online and offline channels at the same time. Offered features include direct mail, segmentation, personalized emails, deliverability, email management, cross-channel marketing, and campaign management.

The software offers an intuitive interface with tools categorized in the relevant menus. Its segmentation and targeting feature provides Adobe Analytics integration, audience segmentation, customer profiles, data connectors, and federated data access. It also comes with campaign management and reporting, direct mail, preference centers, email reporting, offer management, SMS, and push notification tools.

Seamless integration with Adobe Analytics, Adobe Experience Cloud, and Creative Cloud are offered.

Pricing: Pricing ranges from $0 to $100+/user/month for basic services, while the more advanced and large-scale ones cost around $12,000 to $25,000+/year.

USP: Neolane's cross-channel direct marketing and lead management solutions are offered to assist marketers in managing campaigns, resources, customer data, and analytical reports from a single platform to make staggering improvements in effectiveness and ROI.

Support: Support is provided via email, phone, and an online knowledge base.

Product Advantages: Ease of use. Robust analytics/reporting tools. A/B testing and smartphone-optimized email templates are offered.

Product Limitations: Expensive implementation. Spotty customer support. Rolling back changes is a cumbersome process.

Pros and Cons of Adobe Campaign

Pros

  • It is modern, affordable and easy-to-use.

Cons

  • It is modern, affordable and easy-to-use.

Adobe Campaign Reviews

Overall Rating

4.4

5 Review(s)

Rating Distribution

5

star

(2)

4

star

(3)

3

star

2

star

1

star

September 2019

Amazing product

Sandeep

Global logic

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

Pros

It is the most ideal tool in my opinion. We run marketing campaigns with the help of this tool. I haven’t heard any kind of complaints from my marketing team. They do all the work with the help of this tool, like planning the budget, monitoring processes, and building strategies.

Cons

The price can be a con, as it is quite pricey. However, I have been using it for 3 years and still haven’t found any cons.

August 2019

Helpful marketing tool

Amanda

Randstad USA

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

Pros

This tool is robust and has been a great help in advertising campaigns. It automates marketing services. It is easy to attach several files, all at one time. Files are sent in matters of seconds, even heavy files. Everything is organized and my experience with this tool has been great.

Cons

The price is high, so it might not be a suitable tool for small marketing companies.

August 2019

Organized and robust tool

Lenee

Zekelman Industries

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

Pros

This tool is robust and versatile. It provides all the standard services that anyone might require. It does not let us face any problems with the tool. It is an efficient tool and helps us manage everything. Managing company information and monitoring the performance of the campaigns is easy and great. Anyone can rely on this tool. It has advanced features.

Cons

None so far.

July 2019

They need to upgrade.

Mariia

Svitla Systems, Inc.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

Pros

Our main tasks are related to email distribution. We use this tool to manage our marketing tasks. This tool has been of great support. We can easily manage our marketing campaigns and not be distracted.

Cons

I think that adobe needs to upgrade their program a bit. The tool is great, but everything seems to be done the old-fashioned way, following old principles. To stay in the lead, they need to research the latest trends of marketing and upgrade accordingly.

June 2019

Adobe Campaign

Lynn

Lynn Granstrom Designs

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

Pros

This tool lets you track your marketing campaigns and lets you see how the recipients react to it. It also lets us see each step of our marketing campaigns. It is a good tool to use.

Cons

The price is quite high. The tool has a learning curve to it.