
Emma Reviews
Total 11 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars9%
4
Stars91%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Lisa
MW limited, - employees
“Brilliant
Pros
Fantastic software and a very helpful team also! Very good for sending company emails. Easy to use.
Cons
I wish there was an undo button.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Malii
intercultures, 51-100 employees
“Really love using it
Pros
friendly, efficient, effective, and accessible customer service when I have a question - ease of use/user-friendly - saves histories.
Cons
wish had some international distribution benchmarks; all info seems to be US-centric.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Nikki
Comet Creative, 1-10 employees
“Emma has made our work life very simple
Pros
Emma allows a high level of customization which is my favorite part. The learning curve is small. The software is very smart.
Cons
Sometimes two tasks get mixed up because of the software features.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Jade
Transparent, - employees
“Intelligent software
Pros
The user face is smart and intuitive. Building out emails is so simple.
Cons
Their support team is not so great.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Keith
NYU Rory Meyers College of Nursing, 51-100 employees
“Very satisfied
Pros
The WYSIWYG is pretty reliable and intuitive. The list management is easy to use and sending an email to multiple audiences is so clear that there is no possible confusion to send to the wrong groups.
Cons
The Word clipboard feature doesnt always work. The template building is a little annoying.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Rebecca
BOND DEALERS OF AMERICA, N/A employees
“Im very satisfied
Pros
Emma has excellent features, great analytic tools, professional templates. A very effective and simple software.
Cons
Copy and pasting in blocks is annoying because it requires extra steps than usual.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Charlie M
Marketing Generalists, 500+ employees
“Exceptional
Pros
Easy, reliable, and intuitive. You really NEED Emma for your practice.
Cons
It is a little expensive which I dont really like.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Jessica
Med Aesthetics Group, 1-10 employees
“Awesome experience
Pros
Emma has excellent customer service, Love all the features.
Cons
The templates have some issues and they dont open sometimes.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Mary
Rocky Mountain MicroFinance Institute, 11-50 employees
“Emma has made our life easy
Pros
The first best thing about Emma is that it makes newsletters very simple. The analytics it provides are sp useful. Having a built-in a/b test is particularly helpful in comparing different messages.
Cons
It takes forever to load.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Myca
United Methodist Communications, 101-500 employees
“I am in love with EMMA
Pros
It is the most intuitive email marketing platform. Excellent customer service.
Cons
I would want EMMA to manage more complex data.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
Miranda
Marketing assistant, 1-10 employees
“Its great so far
Pros
We have been using this software for a lot of our tasks and let me tell you, it surprises us every time.
Cons
Nothing so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8