Mailchimp Software Reviews

“best tool for email management”

Pros

This tool has been our go-to for email management for over two years and it has easily been the best tool we've used for it. Learning how to use it was quick and day-to-day use feels very easy.

Cons

The only real downside is contacting it customer support since there's usually a long wait before getting connected. Other than that, it works well.

“affordable email marketing winner”

Pros

Hands down, this has been the best tool we've used for email management and marketing. The pricing is something I really appreciate too since it's very affordable.

Cons

I don't have any complaints about it. Since we installed it, it has been the best tool we've worked with.

“user-friendly with responsive support”

Pros

Using it feels really simple and easy. Their team gets back to me very quickly and the live chat has been especially helpful.

Cons

A few of the templates could definitely be improved. At times, I find stronger options in Canva and I'd love to see more templates that feel a bit cleaner and less busy.

“helpful automation and support”

Pros

Getting started with it felt very easy because the automation features are simple to understand and use. On top of that, the customer support team has been very responsive anytime I've had questions.

Cons

Once your subscriber list starts getting bigger, the pricing can become a little expensive. Other than that, I really do not have any complaints.

“Great analytics and surveys”

Pros

This tool makes mass emailing really simple to handle and the survey feature works really well too. The analytics are genuinely useful and the pricing feels fairly affordable for what it offers.

Cons

It still is not free and a lot of the same functions can be put together through Google Suite at no cost by using Gmail, Google Forms and Google Sheets.

“fantastic email management tool”

Pros

Hands down, this has been the best tool I've used for managing emails. It was quick to learn, simple to use and the interface feels very user-friendly.

Cons

Don't have any complaints about it. I've been using it for three years now and it has been a very positive experience throughout.

“friendly interface and fair pricing”

Pros

Right away, it's interface felt very user-friendly and simple to work with. Their pricing is also something I really appreciate because it is quite affordable and budget-friendly.

Cons

After using it for more than two years, my experience has been excellent. Everything has worked well for me and I have not run into any issues.

“beginner-friendly email tools”

Pros

It feels very easy even for someone new to it. There are plenty of drag-and-drop templates to pick from which makes creating emails much simpler. The automation features save me a lot of time and I also appreciate how easily it connects with my website. The free plan is really helpful when you're just getting started.

Cons

Costs start increasing pretty fast once your contact list grows or when you need more advanced features. At times, the automation options can feel a little restrictive. Support on the free plan is also quite slow.

“wordpress integration works really well”

Pros

The most practical and useful thing about it is the integration it offers with WordPress.

Cons

One downside is having to keep up with version updates for both the plugin and the WordPress core itself.

“powerful analytics and targeting”

Pros

Replicating successful emails takes very little effort and the analytics are excellent. The audience segmentation tools are also really useful when we want to send more targeted messages.

Cons

Contact pricing is expensive. Since we're based in Canada and the pricing is in USD, the cost climbs really fast if we buy a mailing list and need to add those contacts.

“Perfect marketing all-in-one”

Pros

It works really well as a standalone marketing platform. We've been using it for email marketing and have seen a high success rate with it. It also comes with useful features like automation, convenient integrations and a user-friendly interface, among others.

Cons

As the contact list grows, the pricing goes up too. Other than that, everything works just as advertised.

“ai assistant handles the heavy lifting”

Pros

Once you tailor the automation to your workflow, the AI-driven growth assistant takes care of most of the workload. It can automatically send emails, reminders and sales updates without much manual effort.

Cons

Setting up the e-commerce integrations can be time-consuming because you need to define all the rules for what should happen, like sending emails to certain customer groups.

“reliable support and simple setup”

Pros

Getting started with it was really easy. Their customer support team is consistently available and quick to help anytime we run into an issue.

Cons

It can occasionally slow down when working with large volumes of data. Other than that, I really have no complaints.

“strong integrations and modules”

Pros

A lot of the integrations and built-in modules were really useful and the interface was fairly good as well. Overall, it feels like a major player in the email marketing space.

Cons

There were moments when the platform felt a bit frustrating even though it is hard to pinpoint exactly why. Compared with it, MailerLite seemed like the better product and was more simple to work with.

“feature-packed email campaigns”

Pros

There are a ton of features included. It offers plenty of tools that make putting together an email campaign much simpler. I'm still fairly new to e-commerce although I've been selling on eBay for more than twenty years.

Cons

Pricing feels high. I really think they should offer a free tier. It's definitely expensive but if you already have a customer database, I can see how it would be worth paying for.

“powerful email campaign tools”

Pros

it comes with a wide range of marketing features and it makes it much simpler to build email campaigns that look polished and professional.

Cons

Its pricing didn't feel as competitive as some other platforms and if you're after a more easy, simple design, the number of tools can feel a little overwhelming to work through.

“eye-catching email templates”

Pros

The email templates and overall interface really made me want to spend time creating a campaign that looks polished and attention-grabbing. There are also plenty of tutorials and helpful tips on YouTube which made it much easier to learn how to use the platform for sales and marketing.

Cons

I couldn't upgrade to the premium plan so some of the stronger templates were locked behind the paywall which is understandable. I'd also like to see real-time notifications return when a customer clicks on an email.

“affordable tools for small business”

Pros

it is reasonably priced and comes with plenty of features that help small business owners promote themselves effectively.

Cons

Getting started can feel overwhelming if you are not familiar with email marketing. There are quite a few steps involved in setting up a campaign the right way so it actually works well and you may end up needing to hire someone to handle it for you.

“Great newsletters and metrics”

Pros

The newsletter quality has been strong and being able to track our metrics is really valuable.

Cons

Interface isn't especially simple and that sometimes causes miscommunication between team members.

“helpful tracking and setup”

Pros

This platform was easy and using it day to day felt very simple. It was simple to check who had received messages, who had responded and who had opted out which made communication much easier to manage.

Cons

The free plan came with limited features and once we needed to contact a large number of families, the cost became pretty expensive.