Daniel E.
Performing Arts, N/A employees
More than a year
“excellent interface for daily use”
Pros
I really like the interface because it makes the software easy for me to navigate. Everything feels well organized and easy to use.
Cons
Databases return fewer results compared with other software tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
EILA P.
Higher Education, N/A employees
Less than a year
“free shipping is a big plus”
Pros
Being able to send a large number of campaigns at no cost has been a valuable benefit for me and one of the features I appreciate most.
Cons
Once you go over the free shipping limit, the shipping prices become very expensive.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Frank K.
Marketing and Advertising, N/A employees
More than a year
“great free plan benefits”
Pros
There's still a really appealing free plan for up to 500 subscribers with 1,000 emails per month which basically means you can send to a full list twice. Another thing that continues to be a big plus is being able to build landing pages directly inside it.
Cons
Interface can feel a bit layered and nested in places although to be fair, most other providers don't really handle that much better either.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Harrison K.
Non-Profit Organization Management, N/A employees
More than a year
“email design and tags shine”
Pros
Designing emails and building audience segments feels really easy which has been a big plus for me. I also rely on the "Tags" feature constantly and it's one of the tools I use the most.
Cons
Tracking down something specific can feel a bit tough when you need a more particular option. That said, what I need is usually in there somewhere once I look around a little more. On top of that, their help desk is excellent so it's rare to stay stuck for very long.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kortney M.
Luxury Goods & Jewelry, N/A employees
Less than a year
“free email marketing that helped”
Pros
At the time I was using it, this was the only free email marketing tool I could find so it ended up being really useful.
Cons
Features were limited but that was pretty much expected from a free version.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Anonymous
Music, N/A employees
Less than 6 months
“clean email audience reach”
Pros
Using Mail feels easy and it makes it simple to stay connected with my audience.
Cons
Its monetization options don't feel as developed or as strong as what some other platforms offer.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
John B.
Hospital & Health Care, N/A employees
Less than 6 months
“mass texting made simple”
Pros
Using this mass mail and texting app feels really easy and I'd definitely recommend it.
Cons
With so many companies offering similar services, it's tough to know which one is actually the best.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Cosmetics, N/A employees
Less than a year
“helpful templates and automation”
Pros
A really approachable option for small businesses and anyone just getting started. The drag-and-drop editor lets you build emails without needing any coding skills and there's a great variety of templates along with useful automation features.
Cons
One thing to keep in mind is that the cost climbs pretty fast as your email list gets bigger. Since pricing depends on how many contacts you have, it can end up feeling expensive. Setting up automations can also be a bit tricky when you're new to it and support is fairly limited on the free plan.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Elena S.
Biotechnology, N/A employees
Less than a year
“custom emails with mobile preview”
Pros
One thing I really appreciated was how much freedom there was to fully customize the emails and the design process felt simple and user-friendly. it also included the legally required unsubscribe button which was very important. On top of that, it was very clear to preview how the email would appear on a phone.
Cons
Font selection was fairly limited so the design still did not feel as customizable as it could have been.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sarp O.
Internet, N/A employees
Less than a year
“powerful email editing options”
Pros
The interface feels really well designed and there are tons of options available for editing emails.
Cons
At times, the interface can be a bit slow especially when the internet connection isn't very strong.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Susie I.
Marketing and Advertising, N/A employees
More than a year
“branding tools are excellent”
Pros
Getting started with it was easy and setting everything up didn't take much effort. It also gives plenty of room to customize branding which is something I don't usually see done this well on other email platforms.
Cons
It feels like the platform is built more with e-commerce in mind than newsletters which is disappointing because it's branding features could make newsletters much more attractive and engaging.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
James W.
Transportation/Trucking/Railroad, N/A employees
Less than 6 months
“time-saving automation wins”
Pros
The automation features save me a lot of time and integrating the software with other apps was easy.
Cons
It can feel a bit expensive but considering what it offers, I still think it's worth paying for.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Tracy M.
Non-Profit Organization Management, N/A employees
More than a year
“All-in-one contact and campaign tracking”
Pros
Having all my contacts in one place is really helpful and it also keeps up with my newsletters while connecting with social platforms like Facebook and Instagram. Another big plus is being able to see opens and clicks for every campaign you send.
Cons
Editing newsletters can feel a bit confusing because you don't actually make changes directly on the preview screen. Instead, everything is edited in a text box off to the side which does make sense since that's where you can adjust font color, size and style. I just naturally want to click on the preview itself when I'm trying to make edits.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
ANDREW T.
Food & Beverages, N/A employees
Less than a year
“free plan works brilliantly”
Pros
There's a free option and the whole platform is very simple to use.
Cons
Their integrated text software works really well together.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tyler S.
Internet, N/A employees
More than a year
“helpful templates and analytics”
Pros
Templates are easy to use and the analytics are clear enough to make managing campaigns feel simple. It works especially well for small businesses or anyone just getting started.
Cons
The free plan is pretty limited when it comes to features and the pricing can become expensive as your contact list gets bigger.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Kathryn P.
Consumer Goods, N/A employees
More than a year
“Feasible navigation experience”
Pros
Getting around it feels very convenient and easy.
Cons
I'd love to see a wider variety of templates and more dynamic design options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Phil T.
Automotive, N/A employees
More than a year
“better inbox placement results”
Pros
This tool stands out from other platforms because it works best with high-quality data. That really helps our campaigns reach inboxes more often instead of ending up in spam folders.
Cons
Once your list grows to a decent size, the monthly sending limits can start to get in the way unless you're paying for an enterprise plan.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Silvia A.
E-Learning, N/A employees
More than a year
“Convenient features!!”
Pros
Creating new campaigns feels very easy to me. With the drag-and-drop system, I can put together a campaign in just a few minutes without much effort.
Cons
The only thing I'm not really happy with is that the design customization options for campaigns feel a bit limited.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Sam A.
Photography, N/A employees
Less than 6 months
“clean interface and handy templates”
Pros
I find the interface easy, the templates well designed and the platform user-friendly overall.
Cons
There are a few frustrating points around the pricing and the mailout features.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Annie-Claude B.
Public Relations and Communications, N/A employees
More than a year
“clear reports but limited flexibility”
Pros
From my first experience with the software, it felt simple and easy to use. I find the reports clear and genuinely useful and I appreciate the variety of options available for working with different audiences.
Cons
On the downside, the templates could be more flexible. It's also not all that responsive on mobile devices and the price feels a bit high for what's included.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
6
Functionality
6