Mailchimp Software Reviews

Pros

One thing I appreciate about it is how it has grown into an all-in-one marketing platform. Besides sending emails, I can also build landing pages, run SMS campaigns and even plan events from the same tool.

Cons

The downside is that the customer support is weak. They take a long time to reply and sometimes they still do not manage to provide a solution to what I need.

Pros

It helps me keep both automation and customer engagement organized in one place.

Cons

Automation options are somewhat limited and the advanced features come with a pretty high price.

Pros

Right away, it felt very user-friendly and easy to access. It's also a well-known platform which adds to its appeal.

Cons

I haven't come across anything I disliked about it.

Pros

After six years of using it, it still feels like a full-featured and simple email marketing platform. The reporting tools are especially detailed and useful when you're trying to grow your audience. On top of that, the free plan is enough if all you need is to send basic email campaigns.

Cons

Pricing is probably the biggest downside with it. I'm also not a fan of the newer builder compared with the classic one although it may still feel that way because it seems a bit like a beta version.

Pros

It's useful that I can send emails to everyone in my organization and include pictures in them.

Cons

Getting the hang of it takes a lot of time. I still only understand the basic features and we're moving over to Constant Contact.

Pros

Using the ThinkOrange curriculum with it has made it really simple to send emails to my ministry volunteer team. Being able to keep separate contact lists for different groups is a nice bonus. I also really appreciate the option to schedule mass emails to a list which is a big help.

Cons

One thing that frustrates me is that there's no auto-save while I'm building an email campaign. I've actually lost work because of that before.

Pros

Working with different lists, campaigns and the way contacts can be managed was something I really appreciated.

Cons

Usability is where it gets tricky-if you step away from it for a while, it's pretty difficult to jump back in and remember how everything works.

Pros

The feature set, API integrations and overall interface were the highlights for me. Everything felt well put together and pleasant to use.

Cons

Honestly, there was not much to complain about because I was very happy with it. If anything, I occasionally wished there were more templates but they kept improving the product over time.

Pros

It's very user-friendly and reasonably priced which makes it a great fit for a small business.

Cons

One thing I don't like is that with the lower-tier subscription, sending messages to specific groups is more difficult.

Pros

Design tools are clean, attractive and very user-friendly. Importing batch contacts into the database wasn't complicated and updating individual contacts is easy too.

Cons

One frustrating part is how often they raise their pricing and it's becoming extremely expensive.

Pros

Interface is well designed and user-friendly which makes it quick to create and send marketing emails.

Cons

Free plan reaches its limits pretty fast and the paid subscription is fairly expensive.

Pros

One thing that really works well is the powerful personalization it offers which lets you build dynamic content that drives better engagement. The AI-powered recommendations are also a big plus since they help create more personalized email content.

Cons

Landing page builder feels fairly limited when it comes to functionality especially compared with other similar tools.

Pros

Really easy to use and it covers everything needed for running an email campaign.

Cons

There are no major downsides. Its simplicity is actually a plus. Occasionally though, images can be a bit difficult to adapt into the HTML.

Pros

Working with the interface felt really user-friendly and easy.

Cons

Pricing and tiered plans felt a little too expensive for the way I use it.

Pros

There are so many testing options available. The A/B testing features, in particular, make it really clear which emails are doing better and help guide what to send in future campaigns.

Cons

It does get pricey. As your email list grows and you add more contacts, the cost keeps increasing.

Pros

It's a useful tool to have as an email client base.

Cons

Professional version costs too much.

Pros

Creating templates for marketing is really useful and being able to add your logo and brand colors makes it feel customized specifically to your business.

Cons

The audience section can get a bit wonky which makes it difficult to keep track of everyone in your it system and where they belong.

Pros

It does a good job with email marketing campaigns and it connects nicely with our hosted email service and Nutshell CRM.

Cons

One limitation is that you can't group companies and the import process for adding names and contacts is very limited.

Pros

The interface is very user friendly and there are plenty of tutorials to help you get started. It also offers good value for the price.

Cons

Having to reverify every two weeks is frustrating especially when you have assistants handling posts for you.

Pros

Creating newsletters feels very user-friendly and the whole design process is simple to work with.

Cons

Subscriber list section could use a bit of an update. It would also be nice if there were some kind of discount or referral reward when I share it with others and they start using it.