Julie F.
Information Technology and Services, N/A employees
Less than 6 months
“too complex and overpriced”
Pros
What stands out to me is the large number of plugins available, along with integrations and partnerships across a wide range of platforms.
Cons
It's more complicated to use and more expensive than competing options.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
2
Functionality
2
Rafael A.
Marketing and Advertising, N/A employees
Less than a year
“useful wp email integration”
Pros
Connecting it to the websites where I look for potential clients' email addresses has been really beneficial for me. I also found the WordPress plugin simple and quick to integrate.
Cons
A lot of the emails I send still end up in subscribers' spam folders. I also feel like its rejection rate is higher than other competing tools.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
Kari L.
Real Estate, N/A employees
More than a year
“handy contact tools and reports”
Pros
Using the platform feels very easy to me and I appreciate how easily I can organize contacts, create emails and generate useful reports.
Cons
I'd still like to see more design templates but overall I really don't have many complaints about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrew R.
Health, Wellness and Fitness, N/A employees
More than a year
“versatile with plenty of features”
Pros
One thing I really like is the number of features available. It gives me plenty of customization options and flexibility in how I use it.
Cons
The pricing has increased and the lower-tier plans now include fewer options than before.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Heather T.
Education Management, N/A employees
More than a year
“wide audience reach”
Pros
For our team, having access to such a large range of audiences has been a significant advantage.
Cons
Managing users and their audiences could be much better. It would really help if an account owner could see a user's audiences and manage them more effectively.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Non-Profit Organization Management, N/A employees
More than a year
“flexible setup with a free start”
Pros
The free basic tier was extremely helpful for us because it allowed us to test everything before committing to a paid plan. We also appreciate how flexible the platform is and how well it supports multiple users.
Cons
One downside is that the image and media editor can be a bit slow at times when loading or applying changes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Laura D.
Religious Institutions, N/A employees
Less than 6 months
“friendly setup and useful stats”
Pros
Everything about the platform feels very user-friendly to me. The setup process was simple and I find the way statistical information is presented especially helpful.
Cons
Have no complaints, it has been the perfect tool for us to stay in touch with our members!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cadence F.
Consumer Services, N/A employees
Less than 6 months
“beginner-friendly and simple”
Pros
Navigating the platform is easy in my experience and I believe even beginners can start using it without much difficulty.
Cons
Design interface feels somewhat limited and it seems to be missing some features compared with other platforms.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Chris R.
Health, Wellness and Fitness, N/A employees
Less than a year
“perfect for email marketing beginners”
Pros
As someone who was new to email marketing, I found this platform much less intimidating than expected. It honestly felt like a lifesaver because it made learning and getting started so simple.
Cons
The only downside that comes to mind is needing to double-check that I actually saved everything but it is not really a major issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Entertainment, N/A employees
More than a year
“feature-rich delivery but confusing pricing”
Pros
Emails do reach the inbox and the platform comes with a lot of professional, feature-rich tools.
Cons
It feels expensive, it is not the most simple platform to work with and the pricing can be difficult to understand since it seems to change often.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
6
Functionality
6
ABDUR R.
Banking, N/A employees
Less than 6 months
“clean tools for email campaigns”
Pros
Right away, it feels very user-friendly which makes it simple for both beginners and more experienced users to build, send and track email campaigns.
Cons
A downside with it is the pricing especially once your subscriber list starts getting bigger. It can also be more difficult to get deeper insights into user behavior and overall campaign performance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Shania P.
Accounting, N/A employees
Less than a year
“professional email organization”
Pros
it keeps emails organized in a very professional way.
Cons
There is really nothing about it that concerns me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Caroline P.
Computer Software, N/A employees
More than a year
“Easy tool for beginners”
Pros
Even for someone without a technical background like me, getting started was very easy. I can create email campaigns without any HTML knowledge and also set up marketing automation sequences with ease.
Cons
It feels a bit too basic if you want to build more advanced marketing automation and it gets expensive pretty quickly once your database grows.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Ramon M.
Hospital & Health Care, N/A employees
Less than a year
“template creation feels effortless”
Pros
Creating a template and making changes to it has always felt really easy to me.
Cons
I really enjoyed the overall online experience. It's a very effective tool for building emails and newsletters.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Zachary W.
Marketing and Advertising, N/A employees
More than a year
“fast email creation”
Pros
Putting emails together is simple in my experience and I find the builder easy to understand. It allows me to create multiple emails in a short amount of time without much hassle.
Cons
The segmentation options feel too limited and the platform does not work that well with third-party integrations. On top of that, customer support has not been very helpful.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
5
Jessica H.
Recreational Facilities and Services, N/A employees
More than a year
“quick access from anywhere”
Pros
From the moment I started using it, the platform felt quick, easy and very user-friendly. I also appreciate being able to access it from anywhere which has been a huge advantage for me.
Cons
really do not have any complaints. We have genuinely enjoyed how convenient and simple this service has been to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
April C.
Professional Training & Coaching, N/A employees
Less than a year
“quick client connections”
Pros
Being able to reach and connect with my client base quickly has been one of the biggest benefits for me.
Cons
At first, the instructions and overall process were a little hard for me to follow and it took some time to get the hang of everything. But after going through it a few times, it feels very manageable now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nedim M.
Marketing and Advertising, N/A employees
Less than a year
“powerful templates and automation”
Pros
I find the platform easy to use and it comes with useful features like templates, automation and analytics that help me manage campaigns more effectively.
Cons
A few of the more advanced features are expensive and getting them set up isn't always very easy.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Amanda D.
Packaging and Containers, N/A employees
Less than a year
“excellent deliverability results”
Pros
Compared with every other tool we've tried, we've seen the highest deliverability rates with this platform by far.
Cons
The tagging and labeling setup could be more simple because it's not as simple to work with as it should be.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Samuel A.
Logistics and Supply Chain, N/A employees
More than a year
“helpful templates and quick setup”
Pros
My experience getting started was very positive because everything felt easy to learn. I also like the editable templates which make it simple for me to create email samples without much effort.
Cons
When importing files, it has to follow a specific format with both names and email addresses so there is no flexibility for contacts that only have an email. It also starts to get expensive when you need to manage a larger email database.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10