Mailchimp Software Reviews

Pros

Having all the available tools in one place makes it much easier to monitor and manage our marketing activities closely.

Cons

Template selection is pretty limited. It would be better if more options were added especially templates designed for mobile phone versions as well.

Pros

It's simple to customize and connect with other tools especially support assistance platforms.

Cons

System can get slow especially during busy hours or when most of the team is online.

Pros

Creating an email or campaign is really easy and doesn't take much effort.

Cons

It was frustrating to get a notice saying I had gone over the limit when I only send emails to 346 contacts and the free plan allows up to 500. Because of that, I was forced to buy the $20 per month account and I couldn't keep using it unless I signed up for a monthly charge.

Pros

Software feels very user-friendly and I like that interface is simple to work with.

Cons

A few of the design options come across as a bit cookie-cutter but I've come to understand that this is necessary to keep things accessible across many different email clients.

Pros

Using it to create newsletters has been really useful for keeping our customers informed and engaged. It's been a helpful tool for our customer base and I just wish it were free.

Cons

The monthly pricing is based on how many customers we email which can get expensive.

Pros

The stepped pricing works well as the business grows and the free trial period is a nice way to test everything before committing.

Cons

It feels fairly expensive at this point and the platform has become less user-friendly over time.

Pros

Using it feels easy and I really enjoy the AI features, the templates that automatically match my website and the data analytics it provides.

Cons

The user interface can feel a bit tough at times.

Pros

The platform is easy to use and feels very user-friendly. The reports are something I really appreciate.

Cons

Updating the contacts list is not very convenient and searching through it could be much better.

Pros

Putting together a polished marketing email or newsletter is really simple especially when adding graphics and building a strong visual layout.

Cons

It does cost a bit more than some other options but it offers the most features and has been very reliable.

Pros

Creating my newsletter has been really simple and that's something I genuinely appreciate.

Cons

I'd still like to see more template choices available when picking a style for my newsletter.

Pros

This tool was simple even as a beginner like me. The platform is very easy to use.

Cons

Price feels a little on the high side and there are times when the features seem somewhat limited in what you can actually do.

Pros

The interface feels very user-friendly and the templates are really well designed.

Cons

Lower-priced plans come with limited features which can feel a bit restrictive.

Pros

Whenever I need help, the customer service team is incredibly helpful and the live chat has saved me every single time.

Cons

I honestly don't have anything to complain about.

Pros

It is very easy and the templates are really strong. The best part for us is being able to use the templates in a plug-and-play way.

Cons

Pricing is the biggest downside. It has increased dramatically since the pandemic.

Pros

This platform comes with a wide range of templates and different options for sending marketing and promotional emails.

Cons

Contact sorting feels a little cluttered.

Pros

As an email marketing tool, it feels like a great choice. The free plan gives you a pretty good subscriber allowance and the customization options are nice and simple to work with.

Cons

One frustrating part is that the free plan doesn't include automations which makes it annoying if you want to send out a free ebook or another lead magnet automatically. After upgrading to a paid plan, audience segmentation also feels frustrating since subscribers who belong to more than one segment get counted twice in your total subscriber number.

Pros

Getting started was easy and connecting it to our BigCommerce platform was very simple.

Cons

One limitation is that it still doesn't connect with the feed at the product management level.

Pros

Setting up automated email marketing campaigns with it is really easy and user-friendly.

Cons

Honestly, I can't think of anything about it that I dislike.

Pros

Our campaigns usually perform really well with it. The extra analytics are genuinely useful and there are a lot of different features available to work with.

Cons

Getting a campaign out the door takes time because the process isn't very simple at first. It's also frustrating that you can't create or set up an audience directly from within the campaign itself.

Pros

Delivery rates have been excellent and the drag-and-drop editor is very easy to use.

Cons

Setting up the domain and adding the DKIM and SPF records to the DNS zone was a bit troublesome.