Mailchimp Software Reviews

“well-designed templates that help”

Pros

The template quality is really great. It's put together well and feels genuinely useful if you plan to work with templates regularly. Creating and editing templates is also very easy which makes the whole process more convenient.

Cons

Using it has been a good experience overall but customer support still needs improvement. Faster responses from the support team would make the platform much easier for us to use when issues come up.

“better value elsewhere”

Pros

Getting email marketing up and running is pretty easy and the design options are great.

Cons

Pricing doesn't feel very competitive for what the platform actually offers. It covers the usual email marketing basics but I ended up seeing better value from a competitor, unfortunately.

“powerful email automation tools”

Pros

This tool is a marketing platform that makes it simple to create, schedule and send emails to a large audience. Its features also let you segment your contact list so you can target more specific groups and you can even set up an automated email sequence.

Cons

Only downside, in my opinion, is that it restricts how many master email lists you're able to create.

“Perfect integrations for campaigns”

Pros

One of the best things about it is how well it connects with so many of our other apps and services which helps us collect valuable data and use it to build stronger marketing campaigns.

Cons

The only thing I'd really want is a slight drop in the monthly cost of it even though I can still see the value in what the platform offers. It mainly gets pricey for us because of the USD to AUD currency conversion.

“clean design and user-friendly”

Pros

The design is good and the software is simple to use and user friendly.

Cons

In the end, I just couldn't justify the price once I came across a free provider that handled the same tasks for me.

“It helped my business grow!!”

Pros

Running a small business, it has been a really valuable tool for me. Being able to start on the free plan was a big advantage and it gave me room to build up my email marketing without a lot of upfront cost. The platform's user-friendly features have made it much easier to expand my campaigns. I especially enjoy setting up automated drip campaigns, creating attractive emails and collecting leads through custom forms.

Cons

This tool has worked well overall but it does have a few downsides. After you go beyond the limits of the free plan, the pricing can rise pretty fast. I've also found that designing emails on a phone or tablet is somewhat awkward and from time to time I've run into glitches when sending longer emails from the desktop version.

“powerful email campaign toolkit”

Pros

it has been a pleasure to use thanks to its user-friendly interface, extensive template library and great automation features. The advanced segmentation, detailed analytics and convenient integrations are a few of the things that make it a versatile platform for managing and optimizing email marketing campaigns efficiently.

Cons

Part I liked least about it is the higher pricing once you need advanced features or have larger contact lists. Its AI content creation tools also feel fairly basic and customization can sometimes be restrictive compared with more specialized niche email marketing platforms.

“affordable and user-friendly tool”

Pros

This platform is easy and the pricing feels very fair considering everything that's included.

Cons

I honestly don't have any complaints about it. My experience with it has been positive overall.

“user-friendly email builder”

Pros

Getting started with it is pretty easy especially with the newer email builder. It feels user-friendly overall and includes basically all the features you'd expect from an email marketing platform.

Cons

This tool used to offer a very generous free plan but that has changed recently and the pricing has gone up, too. Even though the service itself is great, I think there are other options out there that offer better value for the money.

“good templates and campaign tools”

Pros

What stood out to me most was the polished interface. I found the platform easy to navigate and clearly designed with email marketers in mind. I had a great experience using the pre-made templates and design options and the campaign tools helped me build email campaigns efficiently without any issues.

Cons

In the end, we stopped using it for two big reasons, the cost and the limits it puts on affiliate marketers. We ended up switching to other tools that let us send emails without the same volume caps or restrictions. I understand the need to prevent spam but it's policies always felt overly strict to us. Since our marketing products include affiliate links throughout, staying with it just wasn't a workable option and we had to move on.

“serious user access problems”

Pros

Setting up a signup link for my website was simple and I found it worked very well.

Cons

User management creates a serious risk for business data security. Two-factor authentication is especially problematic because if someone's phone is damaged, they can no longer access their account and there is no way to reset 2FA. It is either enabled for every user or disabled for everyone so there is no option to bypass it for one person who needs to log back in. Admins also cannot set user passwords. On top of that, removing a user after they leave deletes all of their marketing configurations which means they basically have to stay active. Support was not helpful either-I was bounced around in chat for a long time and then they eventually stopped replying. I could keep listing issues.

“handy tools for websites”

Pros

This app has been really good for me. I find it easy to use and it includes all the features I need, such as website embed codes, email marketing tools and data storage capabilities.

Cons

At times, the embedded code they provide doesn't work properly.

“simple tools on the free plan”

Pros

One thing I appreciate is how easy everything feels. I also found the features included in the free plan genuinely useful.

Cons

A lot of the extra services are locked behind a paywall so they are out of reach for me but I've decided to make the most of the limits that come with the free version.

“great boost for marketing”

Pros

For our marketing efforts, it has been a very valuable addition to the stack. We found it integrates well with our website making data collection almost effortless. Building and managing mailing lists is easy and we benefit from the wide range of tools and templates available. The messaging plugin has also been useful for our team.

Cons

The pricing is based on subscriber count so as your list grows, your costs go up. That's pretty standard for this kind of platform but it does push you to regularly clean up your data and keep your records current.

“broken layouts and weak support”

Pros

I like that there's a great range of features included and I found the basic content block builder easy to work with.

Cons

It tends to break at random and support hasn't been helpful at all. I've also run into display problems across different platforms and devices, like multi-column layouts falling apart in Outlook and poor formatting on mobile. For a mailing platform in 2024 some core things you'd expect to work properly are clearly broken in it. The ecommerce side is also very limited.

“This tool fits us perfectly!!”

Pros

Importing my contacts was incredibly simple and I found creating and sending emails just as easy.

Cons

I honestly don't have any complaints at this point. It has been a really valuable addition to the software I use for my business.

“free plan but steep learning curve”

Pros

Having access to a free plan was something I appreciated although I did notice it limits some of the available functionality.

Cons

Getting started feels overly complicated especially for beginners. The training materials also aren't very helpful when it comes to learning how to use the platform.

“versatile integrations for every workflow”

Pros

What makes it especially useful for me is its integration with platforms like Shopify, Canva, WooCommerce and Wix. I find that it supports a wide variety of development and marketing needs.

Cons

The premium option is priced quite high.

“familiar and gets it done”

Pros

Using it feels familiar to me, it's easy to work with and it does exactly what I need it to do.

Cons

Honestly, I'm just not a huge fan of Intuit ,/

“responsive support and great results”

Pros

One area where I had a particularly positive experience was customer support. I found the support team responsive, helpful and effective at resolving issues while helping me get the most out of the platform.

Cons

it's automation features can feel a bit limited and not as flexible as some competing platforms.