Overall Rating

4

12 Reviews

Rating Distribution

5

star

(3)

4

star

(6)

3

star

(3)

2

star

1

star

Satisfaction Score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

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Amazing software
Pros

I have had a wonderful experience with percolate. It has streamlined my workflow and has offered us great help.

Cons

I wish we could reach customer support in time.

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

Janice

Operations head, 1-10 employees

October 2020

Brilliant product
Pros

Flows and tools are robust and therefore very helpful for large organizations with multiple products or channels

Cons

None.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Victoria

Director of Brand Marketing, 101-500 employees

October 2020

Amazing experience
Pros

It has all the right features and is very intuitive. Flexible software.

Cons

Nothing!

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

Laura

Co founder, 1-10 employees

September 2020

Love it
Pros

It allows me to easily sweep for tweets and engagements. Specifically, if its something I need to flag to my managers, I can easily flag the tweet or message and attach a note to it for context.

Cons

There is nothing that I dislike.

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

Renae

Operations, 1-10 employees

August 2020

Its good but can still do better
Pros

The collaboration features and keeping info in one central place.

Cons

Disappointed that it doesnt support all file types as we were told.

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

Gary

Sr. Analyst Business Operations Product Marketing, - employees

August 2020

Excellent experience so far
Pros

I like the direct links to documents that you get from suppliers when you are working on projects, makes it easy.

Cons

We only have one asset library which I am not a big fan of.

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

Romeo d

Marketing and events assistant, 500+ employees

August 2020

Wonderful experience
Pros

I would recommend Percolate to other marketing organizations because of the excellent features. Keeping information in one central place is awesome.

Cons

Uploading videos can be a little slow. The calendar needs a quarterly review.

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

Gary F

Sr. Analyst Business Operations Product Marketing, - employees

July 2020

The Best software ever!
Pros

Excellent collaboration capabilities. Great functionality, awesome experience.

Cons

It is a little complicated and not so easy to understand.

Ease of use

7

Value for money

9

Customer Support

7

Functionality

8

Brendon S

Senior Communications Advisor, 500+ employees

July 2020

Good Software!
Pros

For us, i think the biggest advantage is that we can see multiple streams in one window. Excellent customer support.

Cons

User-interface is a little complicated as compared to other software.

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

Kim E

Account Manager, 101-500 employees

July 2020

Simple and Efficient
Pros

Social media management is very easy. excellent for responses.

Cons

The search function is not very friendly.

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

Patti M

-, - employees

August 2019

Average
Pros

Social media regional activities are easier to handle with this software.

Cons

We didnt see any improvements in clinical efficiency.

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

Gisele L

CCSA Digital Comms Manager, 500+ employees

July 2019

Good but need improvements
Pros

Useful and helpful for releasing our content Through the channel to the audience.

Cons

Lack of correction and intelligence. Duplication of tasks.

Ease of use

6

Value for money

7

Customer Support

6

Functionality

8

Jean

Marketing Manager, 500+ employees

February 2019