Overall Rating
4
12 Reviews
Rating Distribution
5
(3)
4
(6)
3
(3)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4
12 Reviews
Rating Distribution
5
(3)
4
(6)
3
(3)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Industry
Provider Size
Time Used
Amazing software
Amazing software
Pros
I have had a wonderful experience with percolate. It has streamlined my workflow and has offered us great help.
Cons
I wish we could reach customer support in time.
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Janice
Operations head, 2-10 employees employees
Oct 26, 2020
Brilliant product
Brilliant product
Pros
Flows and tools are robust and therefore very helpful for large organizations with multiple products or channels
Cons
None.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Victoria
Director of Brand Marketing, 201-500 employees employees
Oct 23, 2020
Amazing experience
Amazing experience
Pros
It has all the right features and is very intuitive. Flexible software.
Cons
Nothing!
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Laura
Co founder, 2-10 employees employees
Sep 24, 2020
Love it
Love it
Pros
It allows me to easily sweep for tweets and engagements. Specifically, if its something I need to flag to my managers, I can easily flag the tweet or message and attach a note to it for context.
Cons
There is nothing that I dislike.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Renae
Operations, 2-10 employees employees
Aug 28, 2020
Its good but can still do better
Its good but can still do better
Pros
The collaboration features and keeping info in one central place.
Cons
Disappointed that it doesnt support all file types as we were told.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Gary
Sr. Analyst Business Operations Product Marketing, - employees
Aug 17, 2020
Excellent experience so far
Excellent experience so far
Pros
I like the direct links to documents that you get from suppliers when you are working on projects, makes it easy.
Cons
We only have one asset library which I am not a big fan of.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Romeo d
Marketing and events assistant, 1,001-5,000 employees employees
Aug 06, 2020
Wonderful experience
Wonderful experience
Pros
I would recommend Percolate to other marketing organizations because of the excellent features. Keeping information in one central place is awesome.
Cons
Uploading videos can be a little slow. The calendar needs a quarterly review.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Gary F
Sr. Analyst Business Operations Product Marketing, - employees
Jul 15, 2020
The Best software ever!
The Best software ever!
Pros
Excellent collaboration capabilities. Great functionality, awesome experience.
Cons
It is a little complicated and not so easy to understand.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
8
Brendon S
Senior Communications Advisor, 1,001-5,000 employees employees
Jul 07, 2020
Good Software!
Good Software!
Pros
For us, i think the biggest advantage is that we can see multiple streams in one window. Excellent customer support.
Cons
User-interface is a little complicated as compared to other software.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Kim E
Account Manager, 201-500 employees employees
Jul 07, 2020
Simple and Efficient
Simple and Efficient
Pros
Social media management is very easy. excellent for responses.
Cons
The search function is not very friendly.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Patti M
-, - employees
Aug 22, 2019
Average
Average
Pros
Social media regional activities are easier to handle with this software.
Cons
We didnt see any improvements in clinical efficiency.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Gisele L
CCSA Digital Comms Manager, 1,001-5,000 employees employees
Jul 30, 2019
Good but need improvements
Good but need improvements
Pros
Useful and helpful for releasing our content Through the channel to the audience.
Cons
Lack of correction and intelligence. Duplication of tasks.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
8
Jean
Marketing Manager, 5,001-10,000 employees employees
Feb 26, 2019
Filters
Amazing software
Amazing software
Pros
I have had a wonderful experience with percolate. It has streamlined my workflow and has offered us great help.
Cons
I wish we could reach customer support in time.
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Janice
Operations head, 2-10 employees employees
Oct 26, 2020
Brilliant product
Brilliant product
Pros
Flows and tools are robust and therefore very helpful for large organizations with multiple products or channels
Cons
None.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Victoria
Director of Brand Marketing, 201-500 employees employees
Oct 23, 2020
Amazing experience
Amazing experience
Pros
It has all the right features and is very intuitive. Flexible software.
Cons
Nothing!
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Laura
Co founder, 2-10 employees employees
Sep 24, 2020
Love it
Love it
Pros
It allows me to easily sweep for tweets and engagements. Specifically, if its something I need to flag to my managers, I can easily flag the tweet or message and attach a note to it for context.
Cons
There is nothing that I dislike.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Renae
Operations, 2-10 employees employees
Aug 28, 2020
Its good but can still do better
Its good but can still do better
Pros
The collaboration features and keeping info in one central place.
Cons
Disappointed that it doesnt support all file types as we were told.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Gary
Sr. Analyst Business Operations Product Marketing, - employees
Aug 17, 2020
Excellent experience so far
Excellent experience so far
Pros
I like the direct links to documents that you get from suppliers when you are working on projects, makes it easy.
Cons
We only have one asset library which I am not a big fan of.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Romeo d
Marketing and events assistant, 1,001-5,000 employees employees
Aug 06, 2020
Wonderful experience
Wonderful experience
Pros
I would recommend Percolate to other marketing organizations because of the excellent features. Keeping information in one central place is awesome.
Cons
Uploading videos can be a little slow. The calendar needs a quarterly review.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Gary F
Sr. Analyst Business Operations Product Marketing, - employees
Jul 15, 2020
The Best software ever!
The Best software ever!
Pros
Excellent collaboration capabilities. Great functionality, awesome experience.
Cons
It is a little complicated and not so easy to understand.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
8
Brendon S
Senior Communications Advisor, 1,001-5,000 employees employees
Jul 07, 2020
Good Software!
Good Software!
Pros
For us, i think the biggest advantage is that we can see multiple streams in one window. Excellent customer support.
Cons
User-interface is a little complicated as compared to other software.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Kim E
Account Manager, 201-500 employees employees
Jul 07, 2020
Simple and Efficient
Simple and Efficient
Pros
Social media management is very easy. excellent for responses.
Cons
The search function is not very friendly.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Patti M
-, - employees
Aug 22, 2019
Average
Average
Pros
Social media regional activities are easier to handle with this software.
Cons
We didnt see any improvements in clinical efficiency.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Gisele L
CCSA Digital Comms Manager, 1,001-5,000 employees employees
Jul 30, 2019
Good but need improvements
Good but need improvements
Pros
Useful and helpful for releasing our content Through the channel to the audience.
Cons
Lack of correction and intelligence. Duplication of tasks.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
8
Jean
Marketing Manager, 5,001-10,000 employees employees
Feb 26, 2019