Salesmsg Reviews

Pros

Messaging customers is simple using the shared team text line as it keeps everything in one place and makes collaboration effortless. I find it saves a ton of time managing communications since we're not duplicating efforts or missing messages.

Cons

Customer support has refused to discuss resolving message delivery issues with me.

Pros

When we needed a texting-based solution for recruitment I discovered this platform could handle large-scale mass text messaging efficiently which I find really valuable.

Cons

I'm not impressed with the interface's convenientness.. searching for a contact I haven't messaged before often fails to show the correct results.

Pros

I give my Math and Physics students text help between lessons and I notice they love it. Having a separate number keeps my personal phone private and I also find setting notification hours very convenient. Being able to use it from my computer, not just my phone, is something I truly like.

Cons

Please let me send PDFs from my phone instead of only from the computer, I REALLY want that feature right now!

Pros

Using custom APIs is another feature I value and I find it makes the application flexible enough to suit my specific needs.

Cons

Honestly there's nothing I'd change. I'm happy with everything about it and think it's great.

Pros

The contact database is very comprehensive and I find it includes everything I need which saves me time and effort.

Cons

So far I don't have any complaints because it has worked very well for me.

Pros

Connecting it to HubSpot was simple and I also found the setup process very feasible which I appreciated.

Cons

When we tried it we couldn't send messages to recipients outside the United States.

Pros

Automated and scheduled messaging makes handling customer communications much more effective and I find this feature extremely useful.

Cons

URL tracking hasn't been fully reliable in my experience. I recently saw reports showing no clicks even though clients did click the links.

Pros

Overall the platform is very easy to use and I notice that the simple setup makes getting started quick and easy.

Cons

For me the platform can feel a bit slow at times but overall it works well.

Pros

This software stands out because it's so easy to use and automates many tasks plus it sends real-time alerts. I also love the customizable templates and the simple way it connects with other apps and the customer support and training materials have been outstanding.

Cons

I've noticed a few drawbacks including unclear pricing, limited reporting and no direct phone support and occasional bugs or slow load times can frustrate me.

Pros

I've found this tool to be incredibly handy and very convenient making it simple for me to keep in touch with both customers and colleagues. What really caught my attention were features like automating outgoing messages, building customer segments so messages feel personalized and syncing the same database across all my devices. Using automation in particular let me send tailored messages to different groups without manual effort which saved me a significant amount of time and reduced the busywork.

Cons

What bothered me most was how limited the customization options are, I had almost no practical way to adjust default settings to match my workflows.

Pros

When I'm working, it fits right into HubSpot so I can pull up the app on my phone while I'm out and about or just use it directly inside HS at my workstation which means I don't need to install extra apps or juggle additional browser tabs to reach prospects and clients.

Cons

Occasionally, there's a delay between tapping the number and being able to type which I find annoying when it occurs.

Pros

For me this tool makes it incredibly feasible to keep in touch with clients on a regular basis.

Cons

nothing to mention from me.

Pros

One feature I absolutely love is being able to schedule a text to be sent later, it's brilliant. Plus when you add video messages, phone calls and other options, it turns into a really strong all-in-one package.

Cons

I really can't think of any significant issues at this point.

Pros

Using this product has genuinely simplified my day-to-day life! My team and I can now schedule prospective students into appointment slots to talk with us with real ease. Having that process automated has reclaimed a significant amount of our time. On top of that, I appreciate being able to keep my work separate from my personal accounts so I'm not constantly interrupted.

Cons

It would help me to record a dedicated voicemail for this service so calls wouldn't need to go to my personal phone and additional native integrations would reduce my reliance on Zapier.

Pros

We genuinely appreciate nearly everything about this platform, their customer support team responds quickly and is always friendly and helpful which has made using the tool a real pleasure.

Cons

I'd like the option to modify scheduled message times since preset timings currently limit how I plan communications.

Pros

Customer support is genuinely helpful. I connect the texting system to my booking platform and I appreciate that it includes an API, it works flawlessly every time. Messages arrive instantly without any delay. There is call forwarding which is essential for me and my business.

Cons

A slight lag occurs with call forwarding. I find the software a tad buggy but I understand that's normal for such an early-stage product at times.

Pros

The app's safety features really stand out to me and I find one-to-one messaging extremely feasible.

Cons

When I try to set up groups for broadcasts I find it laggy. it could definitely be improved for handling larger groups because having to tag every single contact to create the group is really difficult.

Pros

I've noticed the interface feels incredibly user-friendly, I find sending messages basically like texting and my clients usually can't tell the difference.

Cons

Occasionally the platform experiences outages and I've noticed those downtimes can be pretty inconvenient when I'm trying to get work done.

Pros

Since using it I've seen no-show appointments drop significantly and I find that texting is far more effective than email because most people check texts immediately.

Cons

So far in my day-to-day use of the system I haven't come across any feature that's missing.

Pros

Setting it up was super easy and I found adding members feasible. I also notice it saves a huge amount of time and connects smoothly with other apps I use.

Cons

I'd really love to see it integrate with FrontRush, the athletic recruiting software I use though I recognize that right now it might not be targeted at that particular market.