Last Updated
Overview
Salesmsg helps businesses improve customer communication with two-way SMS, MMS messaging, and business calling. While reporting customization is limited, its shared inboxes and local number capabilities enhance messaging efficiency. It is ideal for small to mid-sized sales, support, and service teams seeking organized and responsive communication workflows.
Salesmsg Specifications
- Lead Generation
- Customer Segmentation
- Analytics and Reporting
- Marketing Automation
Salesmsg Features
Shared Inbox
Salesmsg allows teams to collaborate on messages using private or shared inboxes. Businesses can assign conversations, monitor response times, and prevent missed messages. Shared inboxes improve workflow efficiency, accountability, and team coordination across departments.
Schedule Text Messages
Teams can plan and schedule SMS messages to be sent at specific times. This ensures timely communication with customers, increases engagement rates, and automates outreach. Scheduled messages maintain consistent customer contact without manual effort.
Call Forwarding
Salesmsg enables businesses to forward incoming calls to the appropriate team members or departments. This ensures customers reach the right person quickly, reduces missed calls, and improves overall responsiveness. Call forwarding supports efficient communication for sales and support teams.
Internal Notes
Internal notes can be added to messages and customer profiles to keep all team members informed. This feature allows better collaboration, context sharing, and tracking of customer interactions. Internal notes ensure continuity in communication across the organization.
Pros And Cons of Salesmsg
Pros
Centralized communication (SMS, calls, alerts) in one platform
Helpful templates, tags, and automation features
Allows communication without exposing personal numbers
Cons
Setup and approval process for SMS can be slow
Limited filtering/grouping options for prioritizing contacts
Salesmsg Reviews
Total 48 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars73%
4
Stars23%
3
Stars2%
2
Stars2%
1
Stars0%
Share your experience
Brad S.
Banking, 500+ employees
More than a year
“Unhelpful support with message issues”
Pros
Messaging customers is simple using the shared team text line as it keeps everything in one place and makes collaboration effortless. I find it saves a ton of time managing communications since we're not duplicating efforts or missing messages.
Cons
Customer support has refused to discuss resolving message delivery issues with me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Laurie K.
Automotive, 500+ employees
Less than a year
“efficient mass text messaging for recruitment”
Pros
When we needed a texting-based solution for recruitment I discovered this platform could handle large-scale mass text messaging efficiently which I find really valuable.
Cons
I'm not impressed with the interface's convenientness.. searching for a contact I haven't messaged before often fails to show the correct results.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Rebecca L.
E-Learning, 1-10 employees
Less than 6 months
“Private and convenient student text help”
Pros
I give my Math and Physics students text help between lessons and I notice they love it. Having a separate number keeps my personal phone private and I also find setting notification hours very convenient. Being able to use it from my computer, not just my phone, is something I truly like.
Cons
Please let me send PDFs from my phone instead of only from the computer, I REALLY want that feature right now!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Frequently Asked Questions
Does Salesmsg offer an API?
Yes, Salesmsg provides API access for developers to extend functionality.
Who are the typical users of Salesmsg?
Typical users who benefit from Salesmsg features include businesses across retail, education, fitness, real estate, SaaS, healthcare, and professional services.
What types of pricing plans does Salesmsg offer?
The software’s price depends on the number of messages. Its pricing starts at $25/month for 500 messages and goes up to $249/month for 7,500 messages. Get in touch for a tailored Salesmsg cost estimate.
What other apps does Salesmsg integrate with?
Salesmsg integrates with HubSpot, Salesforce, Pipedrive, Intercom, ActiveCampaign, Twilio, and other third-party apps.
What languages does Salesmsg support?
Salesmsg software is primarily available in English.
Does Salesmsg have a mobile app?
Yes, Salesmsg is available on iOS and Android for messaging and calling on the go.
What level of support does Salesmsg offer?
Salesmsg provides customer support via email and chat.