Overall Rating
4.8
20 Reviews
Rating Distribution
5
(16)
4
(4)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.8
20 Reviews
Rating Distribution
5
(16)
4
(4)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
good for sending out updates
good for sending out updates
Pros
Textedly is easy to use and very handy. the solution is great for sending my congregation members updates regarding weather changes and closings. we also use it to send out prayer request every once in a while.
Cons
navigating homepage from a mobile phone is tricky not as smooth. the pricing is also kind of aggressive.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Randy
Fairview Missionary Baptist Church, 2-10 employees employees
Aug 14, 2019
some nice features
some nice features
Pros
easy to use, simple layout helps us conveniently reach many customers with a standard text. it also offers an automatic replying feature which is very beneficial.
Cons
spam emails are a real issue with Textedly. we and our users have received tons of spam emails when we first started the trial. it is quite likely the company sells our data.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Darlene
Hannoush, 501-1,000 employees employees
Aug 08, 2019
great platform
great platform
Pros
Textedly enables us to send text messages within the teams and to other employees regarding malfunctions and outages. Can always count on it to be reliably precise.
Cons
sometimes, a user would get blocked from getting the text messages without any valid reason, we are not certain if it is because of the software.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Brandyn
Country Home Products, 201-500 employees employees
Jul 26, 2019
easy way to connect with customers
easy way to connect with customers
Pros
Textedly has been a great addition so far. The system works efficiently and smoothly. very easy to use. no complex workarounds. all you have to do is type in your text and its good to go. they offer great customer support, never disappoints. I love the reply feature and the fact that they dont charge extra for it.
Cons
There is no smartphone app for it which is kind of limiting. The photos reqs are too specific and rigid, I wish it allowed me to attach whichever format photo Id like to send.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Megan
Kismet Boutique TX, 1 employee employees
Jun 26, 2019
So convenient
So convenient
Pros
the software is easy to use and straightforward. provides consistent performance and great customer service at a reasonable cost. we recommend more teams to use Textedly.
Cons
you cannot eliminate the keyboards once you no longer need them and they keep charging you extra for it on a monthly basis.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Wendy
Dachshund Corp, 2-10 employees employees
Jun 21, 2019
Excellent product
Excellent product
Pros
The system is quick to respond and very reliable. We use it at work to notify staff of a list of reminders, inclement weather closings, network outages, etc. Textedly allows us to reach the majority of our staff in the fastest easiest way. Customer Service is top notched. I highly recommend Textedly.
Cons
There arent any instructions or tutorials on how to set up the system so the only option you have is to try getting it right through trial and error. although, it wasnt that hard. still, a little assistance would have done us good.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Karen
Non Profit Org, 201-500 employees employees
Jun 11, 2019
great messaging service
great messaging service
Pros
Textedly enables us to bulk send texts and notify/remind our clients regarding upcoming court hearings and appointments. it is super easy to set up and use and we love the smooth functionality. highly recommended.
Cons
The character limit is too small, we hope they extend that in the future.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Kaitlin
Seymour & Associates, PC, 2-10 employees employees
May 29, 2019
quite reliable, decent product
quite reliable, decent product
Pros
Very straightforward and user-friendly. does the job like it is supposed to. keeps us connected with our customers and prospects.
Cons
text messages are often delayed for no apparent reason. I wish the offered scheduled texts, wouldve saved us a lot of effort.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Guy
Classy Communications, 2-10 employees employees
May 21, 2019
decent service. saves us a lot of time
decent service. saves us a lot of time
Pros
Textedly is highly beneficial if you are a busy person and deal with busy clients. it is easy and effective. we send our dozens of reminders regarding appointments on a daily basis.
Cons
sometimes there are delays in receiving replies to our mails. It can cause us trouble at times.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Adam
CottageCare, 11-50 employees employees
May 17, 2019
A lifesaver!
A lifesaver!
Pros
There are just too many perks with Textedly and all of them come with such convenience and utmost ease. you can keep in touch with clients, send automated replies almost readily. You can even send out bulk text messages to a group of clients and save up on a whole lot of time in the process.
Cons
I have no complaints with Textedly. it is exactly what I needed!
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Joshua
Housing Authority of the City of Austin, 501-1,000 employees employees
Apr 28, 2019
Great value for money.
Great value for money.
Pros
The system is easy to use. The team is responsive to our suggestions. The company focuses on their customers. They keep on improving and they do listen to our suggestions carefully. You know that when you get a reply from the CEO. It is also a great value for the money.
Cons
It does not have the functionality/feature to replicate a campaign, but I did hear that this upgrade would be coming soon!
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Jim
Achieve Weight Loss, 1 employee employees
Apr 16, 2019
Easy to use.
Easy to use.
Pros
This tool helps me send out mass text messages for meeting reminders and any other information. The fact that incoming text messages are free makes communication a lot better. The calendar helps in scheduling messages for a future date so that if I ever forget I know everything is still under control. It is a really great tool.
Cons
I don’t have any complaints!
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Laura
Recovery Point Charleston, 201-500 employees employees
Apr 15, 2019
Great Product!!
Great Product!!
Pros
This is genuinely a great product. It is easy to use. The price is quite reasonable. The text service is quite reliable. It has been more than a year since I started using this software and I definitely would recommend it!
Cons
No complaints!
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Scott
The Bubble Works Carwash, 2-10 employees employees
Apr 13, 2019
Amazing Software for text messages.
Amazing Software for text messages.
Pros
For a long time, I’ve been looking for an application or tool that was cost-effective, easy to use, and is able to connect me with my clients. Finally, found it! This tool is really great. I have already recommended this tool to many people and will continue to. I really love this software. It has made things a lot easier for me.
Cons
They need to add the tutorial videos on their website, that way it would be easier for us to find.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
Kristin
Acclaimed Home Warranty, 11-50 employees employees
Apr 10, 2019
Textedly
Textedly
Pros
It is an amazing tool. It seems helpful. I am still new to this so it will take time to figure it out. With this tool, smaller organizations can now easily send out text messages for marketing purposes. Marketing has become more efficient and easier due to this tool. I always had the idea that only bigger organizations did text marketing but now we can do it as well, which is awesome.
Cons
There isn’t anything that I hate about it. Its just that my team is still trying to figure out how this tool works.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Kelsey
Crow Canyon Archaeological Center, 51-200 employees employees
Apr 07, 2019
Grow your business.
Grow your business.
Pros
This tool is a great way to connect and communicate with your customers, which would eventually help you grow your business. The emails that we used to send out didn’t give much of a response, so we decided to send out messages on their phone. The response we got was amazing and almost twice as customers came in.
Cons
None so far.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Carl
Infinite Software Solutions, Inc, 11-50 employees employees
Mar 25, 2019
Great tool for marketing.
Great tool for marketing.
Pros
I use this tool mainly for marketing, and it is so easy for me to just announce specials, new products etc. The ease of use is exclusive and amazing. I can easily type my message and hit send. It goes out to all my customers by just one click. It also has the option to schedule the message to send out later. Great tool indeed.
Cons
Currently, I don’t have any problems with the system to mention.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Sara
Healthcare, 1 employee employees
Mar 23, 2019
Great Product!
Great Product!
Pros
This product is great for small businesses to communicate with their clients. The interface is well designed. It looks well and organized. It is easy to manage your contacts and arrange them accordingly. Group messaging is a lot better than sending ordinary individual messages. I really like this product.
Cons
It would be nice if they had a way to save pre-set messages for group messaging. Other than this I have no other complaints.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Brendon
Darnold Mechanical, Inc., 11-50 employees employees
Feb 07, 2019
Easy to use.
Easy to use.
Pros
This tool is easy to use, and I really like it for that. Everything is right in front of your eyes, one just needs to pay attention, that’s all. When you’re sending out a message and the screen displays message sent, that feels really good. Hats off to the team for creating something so amazing and great!
Cons
None!
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Amerlin
Live in Good Health, 1 employee employees
Feb 02, 2019
Customer Service is Terrific!
Customer Service is Terrific!
Pros
This system is so easy to use. Importing a database from another program is quite easy to do on your own. It is a great software and as I said above the customer service is terrific. I have never had any company reach out to me before and that also because they wanted to make sure if I was comfortable with the software or not!
Cons
Currently, they do not have it available for smartphones. They should make a mobile app.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Marie
Republican Club of Frederick County, 2-10 employees employees
Feb 01, 2019
Filters
good for sending out updates
good for sending out updates
Pros
Textedly is easy to use and very handy. the solution is great for sending my congregation members updates regarding weather changes and closings. we also use it to send out prayer request every once in a while.
Cons
navigating homepage from a mobile phone is tricky not as smooth. the pricing is also kind of aggressive.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Randy
Fairview Missionary Baptist Church, 2-10 employees employees
Aug 14, 2019
some nice features
some nice features
Pros
easy to use, simple layout helps us conveniently reach many customers with a standard text. it also offers an automatic replying feature which is very beneficial.
Cons
spam emails are a real issue with Textedly. we and our users have received tons of spam emails when we first started the trial. it is quite likely the company sells our data.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Darlene
Hannoush, 501-1,000 employees employees
Aug 08, 2019
great platform
great platform
Pros
Textedly enables us to send text messages within the teams and to other employees regarding malfunctions and outages. Can always count on it to be reliably precise.
Cons
sometimes, a user would get blocked from getting the text messages without any valid reason, we are not certain if it is because of the software.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Brandyn
Country Home Products, 201-500 employees employees
Jul 26, 2019
easy way to connect with customers
easy way to connect with customers
Pros
Textedly has been a great addition so far. The system works efficiently and smoothly. very easy to use. no complex workarounds. all you have to do is type in your text and its good to go. they offer great customer support, never disappoints. I love the reply feature and the fact that they dont charge extra for it.
Cons
There is no smartphone app for it which is kind of limiting. The photos reqs are too specific and rigid, I wish it allowed me to attach whichever format photo Id like to send.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Megan
Kismet Boutique TX, 1 employee employees
Jun 26, 2019
So convenient
So convenient
Pros
the software is easy to use and straightforward. provides consistent performance and great customer service at a reasonable cost. we recommend more teams to use Textedly.
Cons
you cannot eliminate the keyboards once you no longer need them and they keep charging you extra for it on a monthly basis.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Wendy
Dachshund Corp, 2-10 employees employees
Jun 21, 2019
Excellent product
Excellent product
Pros
The system is quick to respond and very reliable. We use it at work to notify staff of a list of reminders, inclement weather closings, network outages, etc. Textedly allows us to reach the majority of our staff in the fastest easiest way. Customer Service is top notched. I highly recommend Textedly.
Cons
There arent any instructions or tutorials on how to set up the system so the only option you have is to try getting it right through trial and error. although, it wasnt that hard. still, a little assistance would have done us good.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Karen
Non Profit Org, 201-500 employees employees
Jun 11, 2019
great messaging service
great messaging service
Pros
Textedly enables us to bulk send texts and notify/remind our clients regarding upcoming court hearings and appointments. it is super easy to set up and use and we love the smooth functionality. highly recommended.
Cons
The character limit is too small, we hope they extend that in the future.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Kaitlin
Seymour & Associates, PC, 2-10 employees employees
May 29, 2019
quite reliable, decent product
quite reliable, decent product
Pros
Very straightforward and user-friendly. does the job like it is supposed to. keeps us connected with our customers and prospects.
Cons
text messages are often delayed for no apparent reason. I wish the offered scheduled texts, wouldve saved us a lot of effort.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Guy
Classy Communications, 2-10 employees employees
May 21, 2019
decent service. saves us a lot of time
decent service. saves us a lot of time
Pros
Textedly is highly beneficial if you are a busy person and deal with busy clients. it is easy and effective. we send our dozens of reminders regarding appointments on a daily basis.
Cons
sometimes there are delays in receiving replies to our mails. It can cause us trouble at times.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Adam
CottageCare, 11-50 employees employees
May 17, 2019
A lifesaver!
A lifesaver!
Pros
There are just too many perks with Textedly and all of them come with such convenience and utmost ease. you can keep in touch with clients, send automated replies almost readily. You can even send out bulk text messages to a group of clients and save up on a whole lot of time in the process.
Cons
I have no complaints with Textedly. it is exactly what I needed!
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Joshua
Housing Authority of the City of Austin, 501-1,000 employees employees
Apr 28, 2019
Great value for money.
Great value for money.
Pros
The system is easy to use. The team is responsive to our suggestions. The company focuses on their customers. They keep on improving and they do listen to our suggestions carefully. You know that when you get a reply from the CEO. It is also a great value for the money.
Cons
It does not have the functionality/feature to replicate a campaign, but I did hear that this upgrade would be coming soon!
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Jim
Achieve Weight Loss, 1 employee employees
Apr 16, 2019
Easy to use.
Easy to use.
Pros
This tool helps me send out mass text messages for meeting reminders and any other information. The fact that incoming text messages are free makes communication a lot better. The calendar helps in scheduling messages for a future date so that if I ever forget I know everything is still under control. It is a really great tool.
Cons
I don’t have any complaints!
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Laura
Recovery Point Charleston, 201-500 employees employees
Apr 15, 2019
Great Product!!
Great Product!!
Pros
This is genuinely a great product. It is easy to use. The price is quite reasonable. The text service is quite reliable. It has been more than a year since I started using this software and I definitely would recommend it!
Cons
No complaints!
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Scott
The Bubble Works Carwash, 2-10 employees employees
Apr 13, 2019
Amazing Software for text messages.
Amazing Software for text messages.
Pros
For a long time, I’ve been looking for an application or tool that was cost-effective, easy to use, and is able to connect me with my clients. Finally, found it! This tool is really great. I have already recommended this tool to many people and will continue to. I really love this software. It has made things a lot easier for me.
Cons
They need to add the tutorial videos on their website, that way it would be easier for us to find.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
Kristin
Acclaimed Home Warranty, 11-50 employees employees
Apr 10, 2019
Textedly
Textedly
Pros
It is an amazing tool. It seems helpful. I am still new to this so it will take time to figure it out. With this tool, smaller organizations can now easily send out text messages for marketing purposes. Marketing has become more efficient and easier due to this tool. I always had the idea that only bigger organizations did text marketing but now we can do it as well, which is awesome.
Cons
There isn’t anything that I hate about it. Its just that my team is still trying to figure out how this tool works.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Kelsey
Crow Canyon Archaeological Center, 51-200 employees employees
Apr 07, 2019
Grow your business.
Grow your business.
Pros
This tool is a great way to connect and communicate with your customers, which would eventually help you grow your business. The emails that we used to send out didn’t give much of a response, so we decided to send out messages on their phone. The response we got was amazing and almost twice as customers came in.
Cons
None so far.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Carl
Infinite Software Solutions, Inc, 11-50 employees employees
Mar 25, 2019
Great tool for marketing.
Great tool for marketing.
Pros
I use this tool mainly for marketing, and it is so easy for me to just announce specials, new products etc. The ease of use is exclusive and amazing. I can easily type my message and hit send. It goes out to all my customers by just one click. It also has the option to schedule the message to send out later. Great tool indeed.
Cons
Currently, I don’t have any problems with the system to mention.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Sara
Healthcare, 1 employee employees
Mar 23, 2019
Great Product!
Great Product!
Pros
This product is great for small businesses to communicate with their clients. The interface is well designed. It looks well and organized. It is easy to manage your contacts and arrange them accordingly. Group messaging is a lot better than sending ordinary individual messages. I really like this product.
Cons
It would be nice if they had a way to save pre-set messages for group messaging. Other than this I have no other complaints.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Brendon
Darnold Mechanical, Inc., 11-50 employees employees
Feb 07, 2019
Easy to use.
Easy to use.
Pros
This tool is easy to use, and I really like it for that. Everything is right in front of your eyes, one just needs to pay attention, that’s all. When you’re sending out a message and the screen displays message sent, that feels really good. Hats off to the team for creating something so amazing and great!
Cons
None!
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Amerlin
Live in Good Health, 1 employee employees
Feb 02, 2019
Customer Service is Terrific!
Customer Service is Terrific!
Pros
This system is so easy to use. Importing a database from another program is quite easy to do on your own. It is a great software and as I said above the customer service is terrific. I have never had any company reach out to me before and that also because they wanted to make sure if I was comfortable with the software or not!
Cons
Currently, they do not have it available for smartphones. They should make a mobile app.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Marie
Republican Club of Frederick County, 2-10 employees employees
Feb 01, 2019