Overall Rating
4.5
12 Reviews
Rating Distribution
5
(6)
4
(6)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.5
12 Reviews
Rating Distribution
5
(6)
4
(6)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
Happy customer
Happy customer
Pros
I am very satisfied with textmagic. All its features are extremely useful for us. Full marks for its customer support and features.
Cons
Nothing,
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mike W
Director, 2-10 employees employees
Oct 29, 2020
good experience
good experience
Pros
the features are very useful for us and they help us get a lot of the complex tasks easily.
Cons
it has some lagging issues sometimes.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Jamilia
senior manager, 11-50 employees employees
Aug 22, 2020
Absolutely amazing
Absolutely amazing
Pros
Text magic is nothing but a blessing for us. It streamlines your workflow with its great features within a day.
Cons
It would be nice if the account could be suspended during the summer instead of incurring fees even when not in use.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Carmen D
Administrative Assistant, 11-50 employees employees
Aug 21, 2020
My personal favourite
My personal favourite
Pros
With the help of Text magic, I was able to launch a promotional and communications campaign. I would highly recommend this software.
Cons
Prices are a little high.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Nicolas Frichot P
IT Specialist, 11-50 employees employees
Jul 23, 2020
You NEED this software
You NEED this software
Pros
Textmagic is an excellent software that is super easy to use and offers awesome functions. Great for marketing automation. Fast and super-intuitive user interface. The software has made our lives so easy.
Cons
I didnt really face any serious issues while using this software.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Amber C
Director of Marketing, 11-50 employees employees
Jul 15, 2020
Great experience
Great experience
Pros
Super easy to use. All the tasks are done so easily and extremely efficiently.
Cons
The only thing that I have a problem with is their pricing. A bit too high for simple software.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Maria K
Director, 2-10 employees employees
Jun 15, 2020
Its a great software
Its a great software
Pros
I really like the contacts feature where all contacts are managed seamlessly. The History feature also gave us the possibility to track our actions as well as follow up with certain customers.
Cons
Its slightly on the expensive side.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Trisha
Director, 501-1,000 employees employees
Nov 19, 2019
Offers what you need
Offers what you need
Pros
Easy to set up - and gives us SMS text messages about new bookings.
Cons
Nothing.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Liz T
-, 11-50 employees employees
Aug 20, 2019
Great experience
Great experience
Pros
Id give this software a ten for its features. It is very easy to navigate.
Cons
Not much that I can think of honestly.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Christen D
Director of Marketing, 11-50 employees employees
Aug 11, 2019
Gets the job done
Gets the job done
Pros
Simple to use both via a browser and the Android app. Easy to set up. Reasonably priced.
Cons
Nothing!
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Dave P
-, 11-50 employees employees
Jul 24, 2019
Its really good
Its really good
Pros
Textmagic appointment reminder tools and their group scheduling is really useful for us and we absolutely love them.
Cons
None.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Renee
Marketing manager, 11-50 employees employees
Jun 17, 2019
I am very happy with textmagic
I am very happy with textmagic
Pros
Great reporting and delivery confirmation feature, in the history tab, under the "status" category. Super easy to navigate and all the features are outstanding.
Cons
I would suggest them to lower their prices a little.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Aubrey
Regional manager, 11-50 employees employees
Jan 15, 2019
Filters
Happy customer
Happy customer
Pros
I am very satisfied with textmagic. All its features are extremely useful for us. Full marks for its customer support and features.
Cons
Nothing,
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mike W
Director, 2-10 employees employees
Oct 29, 2020
good experience
good experience
Pros
the features are very useful for us and they help us get a lot of the complex tasks easily.
Cons
it has some lagging issues sometimes.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Jamilia
senior manager, 11-50 employees employees
Aug 22, 2020
Absolutely amazing
Absolutely amazing
Pros
Text magic is nothing but a blessing for us. It streamlines your workflow with its great features within a day.
Cons
It would be nice if the account could be suspended during the summer instead of incurring fees even when not in use.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Carmen D
Administrative Assistant, 11-50 employees employees
Aug 21, 2020
My personal favourite
My personal favourite
Pros
With the help of Text magic, I was able to launch a promotional and communications campaign. I would highly recommend this software.
Cons
Prices are a little high.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Nicolas Frichot P
IT Specialist, 11-50 employees employees
Jul 23, 2020
You NEED this software
You NEED this software
Pros
Textmagic is an excellent software that is super easy to use and offers awesome functions. Great for marketing automation. Fast and super-intuitive user interface. The software has made our lives so easy.
Cons
I didnt really face any serious issues while using this software.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Amber C
Director of Marketing, 11-50 employees employees
Jul 15, 2020
Great experience
Great experience
Pros
Super easy to use. All the tasks are done so easily and extremely efficiently.
Cons
The only thing that I have a problem with is their pricing. A bit too high for simple software.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Maria K
Director, 2-10 employees employees
Jun 15, 2020
Its a great software
Its a great software
Pros
I really like the contacts feature where all contacts are managed seamlessly. The History feature also gave us the possibility to track our actions as well as follow up with certain customers.
Cons
Its slightly on the expensive side.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Trisha
Director, 501-1,000 employees employees
Nov 19, 2019
Offers what you need
Offers what you need
Pros
Easy to set up - and gives us SMS text messages about new bookings.
Cons
Nothing.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Liz T
-, 11-50 employees employees
Aug 20, 2019
Great experience
Great experience
Pros
Id give this software a ten for its features. It is very easy to navigate.
Cons
Not much that I can think of honestly.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Christen D
Director of Marketing, 11-50 employees employees
Aug 11, 2019
Gets the job done
Gets the job done
Pros
Simple to use both via a browser and the Android app. Easy to set up. Reasonably priced.
Cons
Nothing!
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Dave P
-, 11-50 employees employees
Jul 24, 2019
Its really good
Its really good
Pros
Textmagic appointment reminder tools and their group scheduling is really useful for us and we absolutely love them.
Cons
None.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Renee
Marketing manager, 11-50 employees employees
Jun 17, 2019
I am very happy with textmagic
I am very happy with textmagic
Pros
Great reporting and delivery confirmation feature, in the history tab, under the "status" category. Super easy to navigate and all the features are outstanding.
Cons
I would suggest them to lower their prices a little.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Aubrey
Regional manager, 11-50 employees employees
Jan 15, 2019