Overall Rating
4.2
10 Reviews
Rating Distribution
5
(3)
4
(6)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Overall Rating
4.2
10 Reviews
Rating Distribution
5
(3)
4
(6)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Filters
Industry
Provider Size
Time Used
Great asset to have
Great asset to have
Pros
Love the concept behind the software. Ou staff and customer love the interactive screens.
Cons
wont connect some days. you have to reset the device to make it work.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
6
Danielle
Air park auto service, 2-10 employees employees
Jul 16, 2019
great for communicating with employees
great for communicating with employees
Pros
Love the ease of usability truDigital offers. It has some great features to offer, we especially appreciate the ability to personalize content.
Cons
the system takes a little getting used to. It would be nice if they offered in-built templates to add photos apart from the slideshow.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Gary
EnergySolutions , 1,001-5,000 employees employees
Apr 24, 2019
Absolutely amazing
Absolutely amazing
Pros
The software has some innovative qualities which put it ahead of all other digital signage software on the market. On top of being complex and efficient, it is easy to use.
Cons
We havent encountered many issues with trudigital so far. I hope they add more features in the upcoming updates to stay ahead in the game.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Angela
Virginia Commonwealth University , 1,001-5,000 employees employees
Apr 17, 2019
great support
great support
Pros
The tutorial videos are very helpful to learn the functionality of this system, Their staff is amazing and always very courteous and helpful.
Cons
Sometimes some items keep appearing on the playlist even after youve removed them multiple times. Can be very frustrating to get rid of them.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Kimberly
Shea Homes , 51-200 employees employees
Apr 09, 2019
Great app once you learn its workings
Great app once you learn its workings
Pros
Good software if you have the right guidance from the start regarding its use. Their customer service has been a huge and consistent help from the start.
Cons
There is a lot going on in one window which can be overwhelming. limited number of offered slides, creating your own can be a headache if you no prior experience.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Laura
Salt Lake Community College, 5,001-10,000 employees employees
Apr 06, 2019
Decent software
Decent software
Pros
Some great things are offered including attractive implementation pricing. Amazing customer support team.
Cons
You have reset the system every week or so and have to constantly monitor the status of these players on a daily basis as they tend to drop off the network. sometimes it reboots automatically which creates problems for us
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Ron
CSG , 1,001-5,000 employees employees
Apr 03, 2019
We love it
We love it
Pros
It is entirely web-based which makes it so easy for us to use it anywhere at any time from the convenience of a browser, the solution is very easy to learn to use. Templates are easily uploaded
Cons
Twitter templates were a little glitchy after uploading. however, the support staff helped us solve that issue soon enough.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Michael
Davis School District, 51-200 employees employees
Apr 01, 2019
Not the best
Not the best
Pros
Works well to some extentThe online portal is often really slow when trying to update slides. It takes around 15-20 minutes to get a slide up and displayed (if you are uploading a powerpoint). There are not a lot of design options and most of the templates are pretty useless to us.
Cons
Cumbersome online portal. updating playlists can be a trying task. it takes an hour to upload 3-4 slides. Poor design options. all in all, very frustrating
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Brandon
Concept Packaging Group , 201-500 employees employees
Apr 01, 2019
Excellent product
Excellent product
Pros
Lovely features. super easy to use interface, Great for communicating with employees.
Cons
Takes a while to learn the ropes, works great once you do.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Kyle
Hampton Farms, 1,001-5,000 employees employees
Mar 31, 2019
perfect for in-house communication
perfect for in-house communication
Pros
Absolutely amazing to use, everything is quite straightforward, We use it in our Tour Center and Model Homes to promote lot releases, incentives and lifestyle community events.
Cons
uploading videos and slides can be tedious and unnecessarily long.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Roxanne
Shea Homes/Trilogy , 1,001-5,000 employees employees
Mar 31, 2019
Filters
Great asset to have
Great asset to have
Pros
Love the concept behind the software. Ou staff and customer love the interactive screens.
Cons
wont connect some days. you have to reset the device to make it work.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
6
Danielle
Air park auto service, 2-10 employees employees
Jul 16, 2019
great for communicating with employees
great for communicating with employees
Pros
Love the ease of usability truDigital offers. It has some great features to offer, we especially appreciate the ability to personalize content.
Cons
the system takes a little getting used to. It would be nice if they offered in-built templates to add photos apart from the slideshow.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Gary
EnergySolutions , 1,001-5,000 employees employees
Apr 24, 2019
Absolutely amazing
Absolutely amazing
Pros
The software has some innovative qualities which put it ahead of all other digital signage software on the market. On top of being complex and efficient, it is easy to use.
Cons
We havent encountered many issues with trudigital so far. I hope they add more features in the upcoming updates to stay ahead in the game.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Angela
Virginia Commonwealth University , 1,001-5,000 employees employees
Apr 17, 2019
great support
great support
Pros
The tutorial videos are very helpful to learn the functionality of this system, Their staff is amazing and always very courteous and helpful.
Cons
Sometimes some items keep appearing on the playlist even after youve removed them multiple times. Can be very frustrating to get rid of them.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Kimberly
Shea Homes , 51-200 employees employees
Apr 09, 2019
Great app once you learn its workings
Great app once you learn its workings
Pros
Good software if you have the right guidance from the start regarding its use. Their customer service has been a huge and consistent help from the start.
Cons
There is a lot going on in one window which can be overwhelming. limited number of offered slides, creating your own can be a headache if you no prior experience.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Laura
Salt Lake Community College, 5,001-10,000 employees employees
Apr 06, 2019
Decent software
Decent software
Pros
Some great things are offered including attractive implementation pricing. Amazing customer support team.
Cons
You have reset the system every week or so and have to constantly monitor the status of these players on a daily basis as they tend to drop off the network. sometimes it reboots automatically which creates problems for us
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Ron
CSG , 1,001-5,000 employees employees
Apr 03, 2019
We love it
We love it
Pros
It is entirely web-based which makes it so easy for us to use it anywhere at any time from the convenience of a browser, the solution is very easy to learn to use. Templates are easily uploaded
Cons
Twitter templates were a little glitchy after uploading. however, the support staff helped us solve that issue soon enough.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Michael
Davis School District, 51-200 employees employees
Apr 01, 2019
Not the best
Not the best
Pros
Works well to some extentThe online portal is often really slow when trying to update slides. It takes around 15-20 minutes to get a slide up and displayed (if you are uploading a powerpoint). There are not a lot of design options and most of the templates are pretty useless to us.
Cons
Cumbersome online portal. updating playlists can be a trying task. it takes an hour to upload 3-4 slides. Poor design options. all in all, very frustrating
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Brandon
Concept Packaging Group , 201-500 employees employees
Apr 01, 2019
Excellent product
Excellent product
Pros
Lovely features. super easy to use interface, Great for communicating with employees.
Cons
Takes a while to learn the ropes, works great once you do.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Kyle
Hampton Farms, 1,001-5,000 employees employees
Mar 31, 2019
perfect for in-house communication
perfect for in-house communication
Pros
Absolutely amazing to use, everything is quite straightforward, We use it in our Tour Center and Model Homes to promote lot releases, incentives and lifestyle community events.
Cons
uploading videos and slides can be tedious and unnecessarily long.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Roxanne
Shea Homes/Trilogy , 1,001-5,000 employees employees
Mar 31, 2019