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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AP
Alex Parker

Photography, 1-10 employees

Less than 6 months

4.0

“so simple to use!”

Pros

Right away, the biggest thing I want to say is how user friendly it is. A lot of companies seem to forget that their business depends on customers and they end up creating products that are unnecessarily complicated. That is not the case here. The customer service is excellent and the actual website building process is simple and easy.

Cons

There were not many issues for me but if I had to mention one, it would be the way the platform is marketed. I really had not heard much about the software so when someone suggested I try it, I was a little unsure at first. It might help if the company put more effort into its marketing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

TSJ
Thomas Schneckenberger Jr

Entertainment, 1-10 employees

More than a year

4.0

“Stands out”

Pros

The tool comes with a wide range of styles, services and integrations and it delivers them in a way that feels simpler and more effective than a lot of competing platforms. One of my favorite parts is how much control I have over my website's design since I can adjust the page pretty much however I want. Features like bookings event management and detailed layout options really help make the final result stand out and you do not need to know coding to get there. It feels accessible and user friendly in an area that can otherwise feel pretty overwhelming.

Cons

My biggest frustration with the software is that it is not very flexible when it comes to resizing websites. Since people view webpages on all kinds of screen sizes, it would be really helpful to manage page and text breakpoints directly inside the software instead of having to move over to EditorX. That editor is also part of the software but it costs more.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

ES
Erin Scott

Apparel & Fashion, 11-10 employees

More than a year

5.0

“didn't take me long to use”

Pros

Coming from a fashion design background, building a company website was completely outside my usual skill set. I'd never created a site before but the software made the whole process simple to understand and helped me get everything up and running in a short amount of time.

Cons

Its so annoying when I switch to a different template and it changes the formatting which means I have to redo parts of the work from scratch. That part definitely isn't ideal.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

NH
Nour Hussein

Accounting, 1-10 employees

Less than a year

5.0

“Monthly plans and discounts”

Pros

Building an online platform with this has been really helpful. It offers monthly plans and there are often discounts available on them which adds a lot of value. It's a wonderful platform overall and definitely worth trying.

Cons

Some users may have a hard time working with it because there are many details and a lot of information that need to be entered carefully.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

DT
Derek Tumuhimbise

Information Technology and Services, 1-10 employees

More than a year

5.0

“attractive sites clients love”

Pros

At our IT company this has been a really solid option for building and managing multiple websites. It helps us create attractive sites that our clients and partners genuinely enjoy and the design process is easy. Keeping everything updated is also simple which makes ongoing website management much more convenient.

Cons

A thing that could be better is the mobile responsiveness since it can look slightly off at times. I also wish it allowed multiple owners to be assigned to the same site.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LG
Lindsay Geiger

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“Anyone can pick it up”

Pros

Even people with no prior website-building experience can pick it up and gradually build their skills as they continue using the software.

Cons

Something that bothers me is that it sometimes fails to save progress consistently. That becomes really frustrating when I'm trying to make website updates within a limited amount of time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

ZQ
Zoh Qureshi

Education Management, 500+ employees

More than a year

5.0

“clear instructions”

Pros

Starting off with this software is very easy and the instructions for building a page are clear and helpful.

Cons

A few options aren't very clear and it would be better if there were a live chat feature available for support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

LB
Lamont Beadle

Internet, 1-10 employees

More than a year

5.0

“websie creation is easy!”

Pros

One thing that really stands out is how simple it is to integrate optional or add-on apps. The interface is also very easy especially for people who know very little about website design. I'd even say someone with only basic computer skills could use the software without much trouble.

Cons

My only real complaint is that I'd love to see a few more templates and a wider variety of design options. If you already have some design ability, you can start with a template and tweak it enough that it ends up looking completely different. But for people who don't plan to customize much, having more ready-made templates would be a big help. Aside from that, I really don't have any other issues with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

RM
Rozalliny Munemo

Graphic Design, 1-10 employees

More than a year

5.0

“simple to customize templates”

Pros

Launching a site is very easy and the templates look really nice while still being simple to customize. You don't need any professional design background to create something that looks good with it.

Cons

The downside is that your creative freedom can feel a bit restricted since you're mostly working with drag and drop edits on existing templates. SEO can also be difficult to manage in the software and even the basic plan still displays the software ads.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

SP
Samuel Parkire

Marketing and Advertising, 101-500 employees

More than a year

5.0

“My thoughts”

Pros

Putting a website together with this tool is very easy especially when you're building one from scratch.

Cons

I think that the pricing is on the higher side.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

TS
Teresa Smith

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“easy to make a website”

Pros

Building a website for the first time felt pretty easy with the software and I was able to get everything live without much trouble. Updating and making changes afterward is simple too.

Cons

It can be frustrating how easy it is to end up with too many tabs open. After a while, it gets hard to tell which version I edited especially since they don't always seem to stay in sync.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SM
Segev Mat

Marketing and Advertising, 1-10 employees

More than a year

4.0

“convenient to use”

Pros

Creating a website or online store for a small business feels very convenient with the drag and drop editor. Another big plus is the built-in email marketing service which many other hosting platforms don't include by default so that's a really nice bonus.

Cons

Can be slow at times and sometimes it freezes. Another downside is that it uses its own code so if you're not familiar with it, fixing certain issues on your own can be difficult.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

MA
Mohammed AlBalooshi

Market Research, 1-10 employees

More than a year

5.0

“Love the design”

Pros

You can build pretty much any kind of website you want and design it however you like. It's user friendly and there are plenty of tools and options available to customize almost anything you need.

Cons

The only downside for me is that any extra add-on you want to use usually comes at an additional cost.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Computer Software, 500+ employees

Free Trial

4.0

“pages made in minutes”

Pros

There's a huge selection of templates for building attractive, interactive pages and you can put something together in just a few minutes. The drag and drop editor is very simple to use so adding different elements to a page is easy even if you don't know any HTML or CSS. It's a really fast way to create landing pages or other small websites.

Cons

Using your own domain requires a monthly payment. This CMS is clearly aimed at people who don't want to deal with code so if you want to customize pages by editing the HTML, CSS or JavaScript, it becomes very limiting. Switching from one template to another can also be a real headache because you can lose the whole layout and sometimes the only option is to rebuild the page from scratch.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Apparel & Fashion, 1-10 employees

Less than 6 months

4.0

“Plenty of themes and colors”

Pros

Putting a polished site together doesn't require any graphic design background because the software handles a lot of that for you. There are also plenty of themes and color options to choose from which gives you a lot to work with.

Cons

One frustrating part is having to enter every column one by one. That takes a lot of time especially when you're listing products on your site. It would be much more helpful if there were a way to sort columns by price range or niche.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A
Anonymous

Retail, 1-10 employees

Less than a year

5.0

“beginner friendly”

Pros

One thing that really stood out to me about the software was the wide range of e-commerce features it includes. The drag and drop builder is simple enough for someone new to website creation and customizing a template is very easy so you can make your site look exactly how you want. Even without much experience, a beginner can comfortably use this platform.

Cons

The part I liked least was the pricing especially since they bill annually. There is a free plan available though and considering how many features are included, it still offers very good value.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JC
Jay Cooper

Computer Networking, 1-10 employees

Less than 6 months

4.0

“valuable option”

Pros

At 26 AUD for an e-commerce store, the pricing feels like a really strong deal. My website runs very fast and customer support gets back to me quickly whenever I need help. Also signing up also came with a $75 ads voucher which was a nice bonus.

Cons

There are tons of templates available but only a smaller number of them feel practical enough to actually use. The website design interface is pretty minimal and when it comes to adding specific features, the available options are fairly limited.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

RB
Reda Bouguettaya

Computer Networking, 1-10 employees

More than a year

5.0

“honest opinion”

Pros

Feels easy to use and it is simple and accurate. It's a good option when you want a clear and honest opinion.

Cons

It's also quite detailed and the format gives you plenty of room to really speak your mind at length.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MRN
Martin Ramirez Nicolas

Medical Practice, 101-500 employees

More than a year

5.0

“Develop sites easily”

Pros

Launching a site is very easy even without any programming knowledge. It makes it simple to build a blog or a full website and you can also add payment options or even set up an online store right on your site.

Cons

Pricing is a bit higher than some other alternatives but the value you get makes it worth the cost.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

E-Learning, 1-10 employees

Less than 6 months

5.0

“beautiful templates, fast launch”

Pros

The drag and drop templates in the software look great and work really well. Building a site doesn't require any expert-level skills and it's possible to get your website up and running within 24 hours.

Cons

The one drawback with the software is that setting up a marketplace especially a multivendor eCommerce site, can be difficult.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10